Best Western - Freeport Inn

Hotels
•
Best Western
7.2 (587 reviews)
31 US ROUTE ONE , Freeport , US
+1 207-865-3106

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Convenient location near highways and points of interest
Comfortable, spacious rooms and comfy beds
Recently updated/remodeled furniture in some rooms
Good water pressure and hot showers
Reasonable price for some guests
Easy check-in reported by some
Cons:
Poor cleanliness: mold, filthy windowsills/hallways, reports of bed bugs/fleas, dog waste
Hotel split across multiple offsite buildings; confusing layout and unlit signage
No onsite staff / unsecured buildings
Slow/unreliable WiFi
Dark parking areas and poor exterior lighting
Unexpected early check-in fees and billing disputes
Stairs/no elevator causing accessibility issues
Property feels dated and in need of renovation

Categories

Cleanliness
4.5
Many reviews mention filthy inner windowsills, dirty hallways, mold in the shower, dog waste around entrances and even reports of bed bugs/fleas — cleanliness was a frequent and significant negative.
Service
7.1
Mixed: some guests reported easy check-in and helpfulness, while others experienced no onsite staff, unexpected early-check-in fees, billing disputes and staff not asking about accessibility (stairs).
Location
9
Multiple guests praised the convenient location near highways and local points of interest; however the property layout (multiple offsite buildings), poor signage and low lighting at night are drawbacks.
Room Quality
8.4
Rooms are frequently described as comfortable and spacious with comfy beds and strong water pressure; some bathrooms feel tight and parts of the property show age, but many guests were pleased with room comfort.
Amenities
6.8
Several negatives: unreliable/slow WiFi, dark parking areas, lack of onsite staff/security and limited on-site facilities; pet-friendly but pet messes were noted.
Value for Money
7.4
Mixed perceptions: some guests found the price reasonable for location and room comfort, while others felt it was overpriced given the cleanliness and maintenance issues.
Food and Beverage
7.2
Standard quality for this hotel tier
Overall Experience
7.2
Overall impression is mixed: strong points are location and comfortable rooms, but recurring cleanliness, layout and facility issues lower the guest experience to around the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Outdoor Pool and On-Site Restaurants
The Best Western Plus Freeport Inn offers a refreshing outdoor pool and two convenient on-site restaurants. Enjoy a relaxing swim or indulge in delicious meals without having to leave the hotel premises.

Modern Amenities and Services
Each room at this Freeport hotel is equipped with free Wi-Fi, a refrigerator, a flat-screen cable TV, and an iPod dock. Benefit from the business centre, 24-hour front desk services, and a children’s playground, ensuring a comfortable and convenient stay.

Dining Options
Savour delectable meals at the Freeport Cafe, serving breakfast, lunch, and dinner with homemade cooking, or visit The Muddy Rudder for seafood specialties and a diverse menu including lunch, dinner, and Sunday brunch.

Book your stay at the Best Western Plus Freeport Inn for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 587 reviews
Cleanliness: 4.5
Service: 7.1
Location: 9
Room Quality: 8.4
Amenities: 6.8
Value for Money: 7.4
Food and Beverage: 7.2
Overall Experience: 7.2
B
Barbara • solo_traveller • us
2
2026-10-18 • via Nuitee
L
LORI • couple • us
8
Clean and was great for a place to stay on the way past Portland.
Pros:

Great location but wasn’t aware that we would actually be down the street from the checkin desk but once checked in it didn’t matter. Very clean and from all the dogs peeing around the parking lot they allow pets. Great location!!!!

Cons:

My biggest complaint was we were on 2nd floor and had to haul all our luggage up a flight of stairs. We were not asked if this was an issue and my 80 year old mother would have preferred ground level or a property with an elevator.

2026-10-16 • via Nuitee
M
Mary • couple • us
6
2026-10-14 • via Nuitee
B
Brenda • solo_traveller • gb
5
2026-10-12 • via Nuitee
W
William • couple • us
9
2026-10-11 • via Nuitee
K
Kenneth • solo_traveller • us
8
Excellent rooms but inconvenient facilities.
Pros:

Room was comfortable and spacious.

Cons:

Location of rooms was very inconvenient. Our initial room was a quarter of a mile from check-in lobby. The property itself was not easy to find since the hotel signage was not lighted - arriving at night.

2026-10-11 • via Nuitee
C
chris • couple • us
7
Very nice
Pros:

The bathroom needs update

Cons:

Shower

2026-10-10 • via Nuitee
J
Jeff • couple • us
6
2026-10-08 • via Nuitee
E
Erin • family_with_children • us
4
Cons:

Didn’t like that we were told we could call day before arrival and let them know we need to get in the room a least an hour before 3:00. We drove far and needed to be ready and leave for a wedding at 3:15.
We were told it will be no problem so we chose your hotel. When I called it seemed to be a problem and never heard of this. We were charged an extra $30 to get in an hour and 15 minutes earlier.
I think this was unfair and hope my daughters card gets refunded since they told her when she booked room that it will be fine no problem and NO extra charge.

2026-10-07 • via Nuitee
S
Sheehy • extended_group • us
7
2026-09-18 • via Nuitee
M
Michelle • solo_traveller • us
5
2026-09-12 • via Nuitee
T
Thomas • solo_traveller • us
7
2026-09-11 • via Nuitee
S
Sarah • couple • us
7
Remodeled, comfy beds!
Pros:

It feels like this was an old hotel recently purchased and remodeled. The furniture in the room feels newer and the bed was very comfortable. We were pleasantly surprised when we walked in. Great water pressure and HOT shower!

Cons:

Road noise is noticeable but not terrible. The bathroom was a bit tight but not much can be done about that. We stayed in the building behind Ruddy Murder so it is not in the same lot as the office, just be aware. The parking lot for that building is quite dark, could use some lighting.

2026-09-10 • via Nuitee
L
Laure-Anne • solo_traveller • fr
7
Pros:

L'emplacement de l'hôtel, la taille de la chambre

Cons:

WiFi mauvaise qualité qui coupe souvent et n'est pas rapide, l'odeur de la chambre et le couloir

2026-09-08 • via Nuitee
H
Haruhiko • couple • jp
8
2026-09-08 • via Nuitee
J
Judi • solo_traveller • us
5
Pros:

It was just a place to sleep

Cons:

Over priced old, not located at site of pool and office, in a decreased lit space the building of roo.s separate from. Hotel behind a closed restira t with no lighting to see where to turn, dirty hallways, worn down not worth the cost.

2026-09-07 • via Nuitee
J
Jenny • couple • us
6
Ok for a night in transit
Pros:

Near the 1A - convenient between Yarmouth and Freeport. Room was spacious and for our needs for one night.

Cons:

Cleaning was not thorough - inner windowsills were filthy. Building not well maintained. A/c was noisy.

2026-08-30 • via Nuitee
C
charlotte • family_with_children • mt
10
2026-08-28 • via Nuitee
F
Francois • couple • fr
5
Pros:

Very convenient location, with an easy check-in and check-out. The room was spacious and clean.

Cons:

The hotel could definitely use some refreshing and renovation. Overall, the property feels a bit dated and in need of some maintenance.

2026-08-22 • via Nuitee
C
Caitlín • couple • us
7
Comfortable rooms, but location and facilities were strange.
Pros:

Bed was comfortable. Room was spacious.

Cons:

Location is very odd. The hotel is split across three separate locations, so if you have a room in the other building you have to drive back on the highway to offsite to it.

Also, the building was not locked and had no onsite staff, so anyone could enter.

2026-08-22 • via Nuitee