Best Western - Freeport Inn

Hotels
Best Western
7.7 (723 reviews)
31 US ROUTE ONE , Freeport , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Spacious and well-equipped rooms
Good location
Cons:
Cleanliness issues
Inconvenient check-in process

Categories

Cleanliness
6.7
Multiple reviews indicated issues with cleanliness in the bathrooms and floors.
Service
9.2
The staff was described as wonderful despite other issues.
Location
8.7
Proximity to good restaurants and quiet neighborhood mentioned positively.
Room Quality
7.7
Rooms noted as clean and comfortable but with some issues.
Amenities
7.2
Lack of vending machines and breakfast mentioned as cons.
Value for Money
7.2
Concerns raised about pricing relative to quality and amenities.
Food and Beverage
6.7
No complimentary breakfast provided, which was a discontent.
Overall Experience
8.2
Mixed feelings expressed with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:47

Property Description

Outdoor Pool and On-Site Restaurants
The Best Western Plus Freeport Inn offers a refreshing outdoor pool and two convenient on-site restaurants. Enjoy a relaxing swim or indulge in delicious meals without having to leave the hotel premises.

Modern Amenities and Services
Each room at this Freeport hotel is equipped with free Wi-Fi, a refrigerator, a flat-screen cable TV, and an iPod dock. Benefit from the business centre, 24-hour front desk services, and a children’s playground, ensuring a comfortable and convenient stay.

Dining Options
Savour delectable meals at the Freeport Cafe, serving breakfast, lunch, and dinner with homemade cooking, or visit The Muddy Rudder for seafood specialties and a diverse menu including lunch, dinner, and Sunday brunch.

Book your stay at the Best Western Plus Freeport Inn for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 723 reviews
Cleanliness: 6.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 8.2
Y
Young family_with_children us
7
Pros:

There are two buildings and one is on the other side of the river from the main house and front desk. The building was wide open so anyone could get inside at night and its right off the highway. The room was clean however it was always damp in the room. Dehumidifiers would be great. No pad on the ironing board and no "do not disturb sign". I would have called front desk, but to do that we have to go outside to a box on the wall and ask from that phone or drive 1/4 mile down the road to the front desk to get it and drive back. Despite this, the room was clean and the bed was comfortable! Hot water was just warm water.

2026-07-04 via Nuitee
H
Hopkins solo_traveller us
8
2026-06-30 via Nuitee
L
Laura couple us
7
Staff is not knowledgeable about the property and process
Pros:

Location

Cons:

Needs TLC

2026-06-29 via Nuitee
M
Matt couple us
7
It was fine. For one night and $120, it was fine.
Pros:

The bed was really comfortable.

Cons:

Shower water pressure was like a dribble. The bathroom sink didn’t drain.

2026-06-28 via Nuitee
X
Xavier solo_traveller us
6
Great loacation and staff, fair room
Pros:

We liked the location if the hotel, the staff was friendly and the room looked nice.

Cons:

The bed was not that comfortable, the room we stayed in seemed like it was always "damp" i think it needed a better AC system or a dehumidifier.

2026-06-28 via Nuitee
M
Mickenzee solo_traveller us
4
Pros:

Staff was friendly at check in

Cons:

Did not like that i was staying alone and that i had to be in a building way out back. entryway and hallway was extremely hot with a loud beeping noise going off. people in and out of rooms and hanging out in the hallways playing loud music. did not feel safe at all. Turned the water on in the shower and the water was brown

2026-06-28 via Nuitee
M
Marsha couple us
3
Dont stay here—isolated and keys unreliable
Pros:

Low price and room was good suze

Cons:

The reception area is a half mile drive away and thete is no one on premises. the key card to the entrance didnt work. When i returned from dinner the key card to the room didnt work and neither did the electronic override. After a half hour in the hallway someone came and managed the override. The shower had no hot water and was very slippery despite small grab bar

2026-06-28 via Nuitee
S
Stacy couple us
7
2026-06-28 via Nuitee
A
Anne solo_traveller us
4
Frustrating experience to have to stay in a Smokey room
Pros:

Location next to Freeport cafe

Cons:

My room smelled of cigarettes. I don’t smoke and didn’t like the odor. It was too late in the evening to ask for a room change since the main desk meant getting back in the car and driving quarter mile away I kept spraying a room the my spray after bath. I told the staff my problem when I checked out.

2026-06-28 via Nuitee
S
Sarah solo_traveller us
1
2026-06-23 via Nuitee
R
Robert solo_traveller us
4
2026-06-22 via Nuitee
L
Lee solo_traveller us
6
If you need a pet-friendly room, ask if it’s also a smoking room before booking
Pros:

Location

Cons:

Pet friendly room we got was also smoking rooms. Room smelled gross, like cleaning product trying to cover up the smoke smell.

2026-06-21 via Nuitee
R
Ramona couple us
10
I had a wonderful nights sleep and a refreshing shower.
Pros:

Missed breakfast but I am sure it was delicious. Room was very clean and welcoming.

2026-06-16 via Nuitee
T
Todd family_with_children us
8
2026-06-12 via Nuitee
R
Rebecca solo_traveller us
5
2026-06-11 via Nuitee
M
Michael solo_traveller us
8
2026-06-11 via Nuitee
M
Michael solo_traveller us
10
Loved it.
Pros:

Loved the daily maid service, and the wonderful Cafe next door.

Cons:

Trying to get out of property Southbound with the road construction, but I think they’re about finished.

2026-06-10 via Nuitee
J
Jeff couple us
7
Clean. No frills (or ice) get what you pay for
Pros:

Location and price

Cons:

Ice machine broken, keys had to be replaced.

2026-06-07 via Nuitee
E
Erin solo_traveller us
7
Okay place and budget wise fine
Pros:

Easy on off from 295

Cons:

Needed cleaning of rugs, lots of ants, wall paper needed gluing, thin walls, overall needs some loving

2026-06-06 via Nuitee
M
Maureen couple us
6
Just not nice enough for the price.
Cons:

Room smelled a little musty

2026-06-03 via Nuitee