Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and modern rooms
Great amenities

Categories

Cleanliness
10
Overall, the rooms were very clean and well looked after, contributing to a positive experience.
Service
10
The staff were warm, attentive, and kind, with several guests highlighting individual staff members for their exceptional service.
Location
9.47
The hotel is well placed and easily accessible, making it convenient for exploring major attractions in Bangkok.
Room Quality
10
Rooms were described as beautiful, modern, spacious, and practical with comfortable furnishings.
Amenities
9.46
Facilities like the pool and breakfast buffet were highly praised.
Value for Money
9.49
Guests felt the experience was well worth the cost, especially given the level of service and quality.
Food and Beverage
9.97
The breakfast buffet was lavish and well-maintained, covering major cuisines.
Overall Experience
10
Consistent high ratings across all areas indicate a truly enjoyable overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:07

Property Description

Luxurious Accommodation
Kimpton Maa-Lai Bangkok, an IHG Hotel, located in the heart of Bangkok, offers 5-star accommodation with modern amenities. Guests can indulge in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a kitchenette for added convenience.

Exceptional Dining and Leisure
Enjoy a delightful dining experience at the hotel's restaurant or unwind with a drink at the bar. Start your day with a delicious buffet breakfast and make use of the outdoor swimming pool, fitness centre, and sauna for relaxation. The terrace provides stunning city views for a serene atmosphere.

Convenient Services and Multilingual Staff
Benefit from services like free WiFi, room service, and concierge assistance during your stay. The multilingual staff at the 24-hour front desk ensure a seamless experience for guests speaking Arabic, German, English, and Spanish.

Book now for an unforgettable stay at Kimpton Maa-Lai Bangkok, an IHG Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Property Video

Guest Reviews

9.8
Based on 1148 reviews
Cleanliness: 10
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.46
Value for Money: 9.49
Food and Beverage: 9.97
Overall Experience: 10
G
Gilihx • solo_traveller • il
10
Kimpton in Bangkok
Pros:

All!
The staff, the room, the breakfast and lunch, the pool and rooftop.
The services.

Cons:

Wifi a bit weak

2026-08-21 • via Nuitee
אמרגי • couple • il
9
2026-08-20 • via Nuitee
N
Noura • extended_group • sa
10
Pros:

We had a wonderful stay at Kimpton Maa-Lai Bangkok. The location was excellent and very convenient, the service was exceptional, and the entire team was incredibly friendly, helpful, and attentive throughout our stay. The staff truly made the experience even better. Highly recommended!

2026-08-20 • via Nuitee
G
Gal • solo_traveller • il
10
2026-08-20 • via Nuitee
אמרגי • couple • il
10
אנחנו נחזור
Pros:

ממוקם במרכז, 10 דקות הליכה מהקניון. מאוד נקי, מפנק, צוות מקסים.

2026-08-20 • via Nuitee
B
Bolayibo • extended_group • us
8
2026-08-16 • via Nuitee
R
ron • solo_traveller • il
9
2026-08-15 • via Nuitee
G
Gal • family_with_children • il
10
Pros:

Everything was amazing

2026-08-15 • via Nuitee
D
Doron • solo_traveller • nl
8
2026-08-11 • via Nuitee
G
Gal • solo_traveller • il
10
Pros:

Amazing large room, amazing breakfast, great swimming pool and gym. All food in the restaurants we tried was amazing. Overall Ambiance in the hotel is great, room service was super and staff are very friendly and helpful . Roof top bar has nice chill vibe. Location is close enough to places we wanted to go. From many hotels I've tried in Bangkok, it's my top choice so far

Cons:

N/A

2026-08-10 • via Nuitee
M
Michal • couple • fr
10
2026-08-07 • via Nuitee
I
Iris • family_with_children • be
9
Perfect verblijf in Bangkok
Pros:

Alles, zeer mooie kamer, proper, vriendelijk, heerlijk ontbijt, goede buurt, perfect zwembad, dagelijkse happy hour…

2026-07-25 • via Nuitee
Z
Zahid • solo_traveller • gb
10
Fantastic hotel
Pros:

Fantastic service, staff were helpful and always greeted you with a smile. Rooms spacious and cleaned twice a day. It is located in a nice quiet area.

Cons:

I wish it had halal food.

2026-07-24 • via Nuitee
S
Safari56035160256 • Couples
10
Great service and rooms
Pros:

Staff is always very kind and the service is top notch. We love our room too - plenty of space and a clean layout with a tub by the window and separate shower. They also offer a daily happy hour by the pool, which is very decent for being complimentary. Second time staying here and enjoying it just as much as the first.

2026-07-22 • via Tripadvisor
7
764bab • Solo travel
10
기대 이상의 서비스와 최고의 숙박 경험입니다👍🏼
Pros:

첫 방콕 여행에서 머문 호텔이었는데, 기대 이상으로 정말 만족스러운 숙박이었습니다. 체크인부터 체크아웃까지 도어맨, 프런트 직원분들, 그리고 3층 피트니스와 샤워룸, 음료 바 직원분들까지 모든 분들이 항상 친절하고 세심하게 응대해 주셔서 머무는 내내 편안하게 지낼 수 있었습니다.

특히 체크인을 도와주신 Pimmie님과 한국인 Service Excellence Supervisor인 Eric님께 진심으로 감사드립니다. Pimmie님 덕분에 여행의 시작을 기분 좋게 할 수 있었고, Eric님은 머무는 동안 먼저 다가와 안부도 물어봐 주시고, 맛집 추천부터 여행 정보까지 세심하게 챙겨주셔서 방콕 여행이 더욱 즐겁고 특별한 추억이 되었습니다.

좋은 호텔을 기대하고 방문했지만, 그보다 더 인상 깊었던 것은 직원분들의 진심 어린 서비스였습니다. 다음에 방콕을 방문하게 된다면 고민 없이 다시 이곳에 머물고 싶습니다. 방콕에서 편안하고 기분 좋은 숙박을 원하신다면 자신 있게 추천드리는 호텔입니다.

This was my first time visiting Bangkok, and I couldn’t have asked for a better hotel. From check-in to check-out, everyone was incredibly kind and welcoming, especially the doormen, the front desk team, and the staff at the gym, shower room, and beverage bar on the 3rd floor. They all made me feel comfortable throughout my stay.

A special thank you to Pimmie for making my check-in such a great start to the trip, and to Eric, the Korean Service Excellence Supervisor. Eric always took the time to chat with us, recommended amazing local restaurants, and shared helpful travel tips that made our Bangkok experience even more enjoyable.

I came here expecting a great hotel, but what really stood out was the exceptional service from the staff. It truly made a difference. The next time I visit Bangkok, I would definitely stay here again. I highly recommend this hotel and hope many others get to create wonderful memories here as well.

2026-07-22 • via Tripadvisor
S
sodap628 • Couples
10
Best hotel in the city
Pros:

The pool is amazing! The view is absolutely stunning. Staff are so friendly and nice. Especially Eric was so attentive during happy hour! Definitely will be back

2026-07-21 • via Tripadvisor
6
685mimic • Family
10
Five star service
Pros:

First rate - from the rooms to the service. KL on the concierge desk went out of her way to make sure our 38hrs in the city were fabulous

2026-07-21 • via Tripadvisor
Q
Q9137MSfelixl • Couples
10
Good hotel in BKK
Pros:

Perfect hotel to stay, very warm and cozy especially Eric work very hard and being nice to me and my girl !
Highly recommend

2026-07-21 • via Tripadvisor
J
jim123591 • Family
10
Superb service and modern, yet comfortable facilities and rooms!
Pros:

The hotel is incredible -- large, spacious, very modern rooms, impeccable service, particularly from staff members Tina, Grape and front desk manager Gham! Super helpful, no question too much, no issue too small to take care of. Wonderful stay, would recommend highly!!! Best hotel and service experience thus far in Bangkok -- where many hotels are superb, but this one certainly stands out!!

2026-07-20 • via Tripadvisor
G
googleu496 • Family
10
Great
Pros:

Great experience as always at the Kimpton. Mon and Grape went above and beyond to accommodate me and my family!

2026-07-18 • via Tripadvisor