Holiday Inn Express Swindon West by IHG

Hotels
Holiday Inn Express
8.4 (4527 reviews)
Frankland Road, Blagrove , Swindon , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Uncomfortable beds
Issues with food quality
Noisy area

Categories

Cleanliness
8.74
Many reviews highlight the room's cleanliness and spotlessness.
Service
8.91
The staff is frequently praised for being friendly and helpful.
Location
8.45
Several reviews mentioned its good location.
Room Quality
8.1
Rooms were described positively, although some mentioned discomfort.
Amenities
8.33
Positive mentions of breakfast and other amenities.
Value for Money
8.29
Good value for the price, according to multiple reviews.
Food and Beverage
7.84
Mixed feedback on food quality, with some highlights on breakfast.
Overall Experience
8.51
Generally positive experiences noted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:04

Property Description

Convenient Location
Located just off junction 16 of the M4, our contemporary hotel is perfect for business travelers visiting Swindon. Free parking and WiFi make your stay hassle-free.

Comfortable Rooms
Relax in our guest rooms equipped with a flat-screen TV, desk, and tea/coffee facilities. The private bathroom with a shower and provided hair dryer ensures a comfortable stay.

Dining and Meeting Facilities
Enjoy a complimentary buffet breakfast and evening meals in our welcoming bar and lounge. Need to host a meeting? Our purpose-built areas can accommodate up to 50 people.

Book your stay at Holiday Inn Express Swindon West for a seamless blend of convenience and comfort!

Important information:

If you book a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that the card used to make the reservation must be presented upon check-in and verified by PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

Please contact the property in advance of your stay to check availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4527 reviews
Cleanliness: 8.74
Service: 8.91
Location: 8.45
Room Quality: 8.1
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.51
J
Jiesha family_with_children gb
10
2026-06-20 via Nuitee
B
Bernt solo_traveller no
9
2026-06-19 via Nuitee
R
Robertha Maigret solo_traveller nl
8
Prima doorreis hotel
Pros:

Mooie kamer met dito badkamer. Zeer goede bedden. 2e nacht was plafondspot in toilet kapot. Op eigen terrein parkeren als je niet te laat aankomt. Kenteken bij receptie registreren voor gratis parkeren. Ontbijt inclusief maar wat kaas of vleeswaren ontbraken. Jammer ook dat voor de publiek ruimtes de tv alleen op nieuwskanalen stond. Dus geen voetbal. Op de kamer toch saaier.

Cons:

Ontbreken kaas/vleeswaren bij ontbijt. Aanbod diner ook beperkt.

2026-06-19 via Nuitee
L
Lucas solo_traveller gb
10
2026-06-17 via Nuitee
I
irmantas family_with_children gb
10
2026-06-15 via Nuitee
S
Savannah extended_group gb
9
2026-06-15 via Nuitee
H
HONGHAI couple cn
10
2026-06-15 via Nuitee
D
Daniel couple gb
9
2026-06-15 via Nuitee
R
RITESH family_with_children gb
5
Ok but unlikely to return.
Pros:

Staff were friendly. Room was clean and spacious.

Cons:

Mattress and pillow uncomfortable leading to a poor night's sleep.
Breakfast wasn't great. Staff were slow to respond in terms of clearing tables and restocking items and plates and cutlery. Food was ok but not great quality. Was a bit disappointed.

2026-06-15 via Nuitee
L
liam solo_traveller ie
7
Pros:

Location was very good ,close to M4 although not sign posted very well.The only other criticism was the very poor choice of food e.g hamburger,salad or sandwich.The free breakfast was good except NO fried eggs which are a morning stable at breakfast time.Just one other small thing that irked me was not being to use CASH to pay for the small things e.g drinks at the Bar

Cons:

The limited food when arriving at the hotel after a long journey

2026-06-15 via Nuitee
S
Sally solo_traveller gb
8
Pros:

Convenience. Very helpful staff.

Cons:

Proximity to m4. Shortage of parking

2026-06-15 via Nuitee
K
Karen family_with_children au
9
Pros:

on a busy roundabout with lots of traffic but still very quiet. location good, close to big shopping centre but with so many roundabouts never actually found it.

2026-06-14 via Nuitee
W
William family_with_children gb
8
2026-06-14 via Nuitee
P
Peter solo_traveller de
9
2026-06-14 via Nuitee
C
Clare family_with_children gb
7
Good size room for wheelchair user.
Pros:

The accessible room provided adequate space for a wheelchair. The hotel was close to the M4 and the local amenities that we planned to use. The hotel was quiet although there was some traffic noise outside.

Cons:

The breakfast area was quite small, chaotic and badly arranged. The plates for bread were at the opposite end of the room and it wasn't obvious which end to queue for the hot breakfast. Not easy for a wheelchair user to navigate. Clearing tables seemed to be left for the person on reception, who couldn't keep up with the demand.

2026-06-14 via Nuitee
J
john solo_traveller gb
9
Pros:

Clean hotel,friendly staff and good free breakfast.

Cons:

Nothing.

2026-06-14 via Nuitee
F
Fariborz family_with_children gb
4
2026-06-14 via Nuitee
J
Jane solo_traveller gb
3
Disappointing overnight stay
Pros:

It is located near major roads
Room was ok

Cons:

Parking spaces were cordoned off - why?
No meals available in evening as no chef
Breakfast was chaos. No tables available as they hadn't been cleared
Lift shuddered every time we used it and we thought it was going to break down

2026-06-14 via Nuitee
R
Rhea family_with_children gb
7
Good location & friendly staff.
Pros:

The staff are friendly.
The room is clean.
The location is good.
Parking is free.

Cons:

The breakfast selection is good, however, there is not enough table to cater all the guest and also not enough staff to clean the dirty tables, so other guests can also use.

2026-06-14 via Nuitee
S
SRINIVASAN family_with_children gb
3
We stayed there to get good sleep and get refreshed in the morning. But had issues in both of them
Pros:

Very good location and breakfast was good.

Cons:

Water pressure on the shower was very poor that we couldn't use the shower itself. Air-conditioned fan blades were not moving at all and was pointing/hitting straight on my face all through the night.

2026-06-14 via Nuitee