Barceló San José

Hotels
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Barceló Hotels & Resorts
Residencial El Robledal , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Good location
Nice room quality
Cons:
Poor WiFi
Not all amenities available
Some negative service experiences
High restaurant prices

Categories

Cleanliness
8.35
Multiple reviews mention clean rooms, but issues such as an outdated shower head impact the score.
Service
9.35
Many reviews highlight friendly and helpful staff, though there are noted incidents of poor service.
Location
9.15
Close to the airport and well-maintained property contribute positively.
Room Quality
8.85
Rooms are described as nice and spacious, though some amenities are lacking.
Amenities
8.35
Certain amenities weren't available during the stay, impacting the overall rating.
Value for Money
8.85
Overall value is considered good, but some guests find certain services overpriced.
Food and Beverage
8.35
Restaurant prices are mentioned as too high, which affects the sentiment.
Overall Experience
9.15
Despite some negatives, guests enjoyed their stays and appreciated the hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:44

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with scenic views, flat-screen TVs, and convenient amenities like a coffee-maker and mini bar.

Diverse Dining Options
Satisfy your culinary cravings at our 3 distinct restaurants offering a variety of cuisines, complemented by a cozy bar for relaxing drinks.

Wellness and Recreation
Unwind at the spa, stay active at the fitness center, or enjoy a game at the squash, tennis, or pickleball courts. Don't forget to book a soothing treatment in advance!

Experience the perfect blend of relaxation and excitement at Barceló San José. Book now for an unforgettable stay!

Important information:

At the hotel we care about the well-being of our clients, we follow protocols in the face of the COVID 19 situation, we have the Safe Travels seal and we follow the chain-level program called We Care About You

Please note that the airport shuttle has to be reserved with at least 36 hours prior arrival. If reservation is made with less time, charges may be applicable.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

The official time for Check In is at 14:00, if you want an early check in you must consult directly with the property, this service is subject to availability and against an additional charge, as well as Late check out.

Juan Santamaría Airport is a 10.56 miles drive from the hotel and an airport service is available on resquest. You can drive to Sabana Park and the National Stadium in 1.98 miles
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
S
Samer • couple • fr
9
2026-09-19 • via Nuitee
E
Elior • couple • il
9
Pros:

Great breakfast

2026-09-17 • via Nuitee
N
Néstor Fabián • solo_traveller • br
8
2026-09-16 • via Nuitee
E
Edszuvienne • solo_traveller • cw
9
Pros:

El lugar muy bueno,el personal muy amable en especial andrea la chica en Recepcion muy amable te ayuda te esplica con paciencia.
El personal del restaurante de buffet tambien muy amable el menu si en los ultimos dias yo digo que podia mejor

Cons:

Para salir a caminar es un poco dificil si eres una persona que te gusta caminar

2026-09-16 • via Nuitee
P
Picado • family_with_children • cr
9
2026-09-16 • via Nuitee
E
Edszuvienne • solo_traveller • cw
9
2026-09-16 • via Nuitee
C
Cédric • extended_group • be
9
Très bel hôtel
Pros:

Hôtel très confortable et personnel agréable. Proche de l’aéroport à 15minutes sans embouteillage. La navette est le point fort de cet hébergement.

Cons:

Rien à redire

2026-09-15 • via Nuitee
L
Lart • solo_traveller • cl
10
2026-09-15 • via Nuitee
W
Walter • family_with_children • cr
10
Esencia de Barceló en la ciudad
Pros:

La variedad de opciones a escoger tanto en el desayuno como en la cena, la comodidad de la habitación y la cercanía de la piscina. En la piscina tienen hamacas muy confortables, además de las sillas de playa y un pequeño restaurante de snacks que uno puede utilizar (de pago) entre el desayuno y la cena, si es que todavía tiene algo de hambre. Hay un mini supermercado para comprar chips, refrescos, chocolates, helados y souvenirs. Las noches que estuvimos había un pianista que amenizaba muy bien el lobby y daba sensación de relajación. Hay también un jardín con bancas en la parte de atrás donde se puede caminar y sentar en medio de la naturaleza.

2026-09-14 • via Nuitee
E
Elisabeth • couple • nl
8
2026-09-13 • via Nuitee
E
Eleri • solo_traveller • gb
7
2026-09-13 • via Nuitee
R
Răzvan • couple • ro
3
2026-09-12 • via Nuitee
I
Irina • solo_traveller • cr
10
2026-09-12 • via Nuitee
A
ADDS • solo_traveller • pe
8
2026-09-11 • via Nuitee
G
gjaen • solo_traveller • pa
9
Excelente opcion para estar en San Jose por negocios
Pros:

La atencion del cliente fue genial, muy amables y cooperativos. La habitacion limpia y confortable. El desayuno fue variado y sabroso; en los 5 dias que estuve alojada no hubo repeticiones notorias. Muy bien ubicado para gestionar los negocios a los que fuimos

2026-09-10 • via Nuitee
E
Edszuvienne • solo_traveller • cw
10
Pros:

La locacion es perfecta,el desayuno,la habitacion accomodisima me enncanto el hotel es perfecto si tengo que regresar lo vuelo a hacer.y el personal Muy amable.

2026-09-10 • via Nuitee
Y
Yocelyn • solo_traveller • cr
9
Pros:

Habitación silenciosa y se logra descansar bastante

2026-09-08 • via Nuitee
L
Lart • family_with_children • cl
10
Excelente expericncia
2026-09-08 • via Nuitee
M
María del Pilar • couple • cr
9
Pros:

Buen hotel

Cons:

El jugo de naranja
El colchón tenía un resorte afuera

2026-09-07 • via Nuitee
L
Loo • solo_traveller • us
8
A pleasant stay at Barcelo.
Pros:

The gym, breakfast, spacious master suite with interconnected room, plenty of space for your clothes and stuffs. Loved the toiletries and the access to the lounge was sweet.

Cons:

The bedding and mattresses was very uncomfortable for us. The couches needs to be replaced. It is terrible it sinks in so low when you sit on it, like extremely low. Actually the same goes for the mattresses, it sags. We didn't get proper sleep. Maybe for some that kind of mattress works, but not for us. Apart from that, everything else was great.

2026-09-07 • via Nuitee