Barceló San José

Hotels
Barcelo
8.8 (298 reviews)
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150 , San José , CR

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Good location
Nice room quality
Cons:
Poor WiFi
Not all amenities available
Some negative service experiences
High restaurant prices

Categories

Cleanliness
8.35
Multiple reviews mention clean rooms, but issues such as an outdated shower head impact the score.
Service
9.35
Many reviews highlight friendly and helpful staff, though there are noted incidents of poor service.
Location
9.15
Close to the airport and well-maintained property contribute positively.
Room Quality
8.85
Rooms are described as nice and spacious, though some amenities are lacking.
Amenities
8.35
Certain amenities weren't available during the stay, impacting the overall rating.
Value for Money
8.85
Overall value is considered good, but some guests find certain services overpriced.
Food and Beverage
8.35
Restaurant prices are mentioned as too high, which affects the sentiment.
Overall Experience
9.15
Despite some negatives, guests enjoyed their stays and appreciated the hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:44

Property Description

Discover the ultimate getaway at Barceló San José, where luxury meets convenience in the heart of Costa Rica's vibrant capital.

Spa Bliss
Indulge in rejuvenating treatments at our full-service spa, featuring massages, body treatments, and invigorating facials designed to relax and refresh your senses.

Culinary Delights
Savor exquisite flavors at any of our 3 on-site restaurants or take advantage of 24-hour room service. Enjoy a casual snack at our café or unwind with a drink at the bar or poolside.

Recreational Amenities
Stay active with our outdoor tennis courts, refreshing outdoor pool, and sauna. Plus, stay connected with complimentary Wi-Fi and concierge services to cater to your every need.

Elevate your San José experience—book your stay at Barceló San José today!

Important information:

  • The seasonal pool will be open from January to December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 298 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
W
Wilson solo_traveller cr
9
Siempre cumple!
Pros:

Es un hotel muy cómodo, con buen servicio y un personal muy atento. El personal es lo mejor.

Cons:

Es una pena que algunas cosas sean ya algo antiguas, bañeras, ventanas, etc.

2026-05-21 via Nuitee
M
Marianne couple us
7
2026-05-21 via Nuitee
P
Paul couple nl
10
2026-05-19 via Nuitee
V
Valeria extended_group mx
1
Pros:

Personal horrible! Súper groseros, sobretodo Alonso

2026-05-19 via Nuitee
P
Pablo couple cl
7
2026-05-18 via Nuitee
A
Anna solo_traveller gb
10
2026-05-17 via Nuitee
M
Maik couple nl
9
Top!
Pros:

Goede prijs-kwaliteitverhouding
Goede bedden
Schoon

Cons:

-

2026-05-16 via Nuitee
O
Oswaldo solo_traveller us
10
Pros:

Tnks

2026-05-14 via Nuitee
L
Ludivine couple ch
5
Pour une nuit, ça passe, mais sans plus...
Cons:

Tout est un peu vieillot et pourrait être mis au goût du jour. La personne que nous avons eu à la réception on avait l'impression de lui faire chier, pas souriante, nous a rien expliqué de l'hôtel. Le petit déjeuner vraiment pas top, très américanisé et pas beaucoup de choix à mon goût. C'était vraiment moyen.

2026-05-14 via Nuitee
A
Alessandro extended_group it
9
Decisamente consigliabile
Pros:

Colazione molto ricca, staff estremamente gentile, bella struttura

2026-05-14 via Nuitee
M
Matthias couple be
10
2026-05-14 via Nuitee
V
Vahy couple us
10
Confortable
Pros:

Clean and nice , busy staff , good food but little experience , far from city . In general was confortable.

Cons:

Distance from town.

2026-05-14 via Nuitee
J
Jens couple de
8
Gutes Hotel in zentraler Lage
Pros:

Gutes Hotel in zentraler Lage

Cons:

Hotel und Zimmer sind ein bisschen in die Jahre gekommen

2026-05-14 via Nuitee
N
Nancy solo_traveller us
9
2026-05-12 via Nuitee
P
Perez couple pr
7
Cons:

La cafetera no funcionó y faltaban toallas

2026-05-12 via Nuitee
H
Heiner couple de
9
2026-05-11 via Nuitee
S
Solano solo_traveller cr
8
Restaurante
Pros:

La habitacion

Cons:

El restaurnt , desayuno muy bueno, las comidas no
Hamburguesa con torta comercial, mala calidad, comida caribeña duro el pollo,,

2026-05-10 via Nuitee
E
Els couple be
9
Goed
Pros:

Vriendelijk personeel

Cons:

Dicht bij een drukke weg

2026-05-09 via Nuitee
A
ALEXANDRE solo_traveller fr
9
2026-05-08 via Nuitee
M
Magdaleno family_with_children br
9
Pros:

Muito bom hotel

Cons:

O restaurante achamos que o custo X benefício não compensou.

2026-05-06 via Nuitee