NH Lagos Algarve Resort

Hotels
NH Hotels
8 (5795 reviews)
Rua António Crisógono Santos , Lagos , pt

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Good Breakfast
Cons:
Need for Renovation
Some Rooms in Poor Condition
Noise Issues

Categories

Cleanliness
7.25
Multiple mentions of the need for renovation and signs of wear in the hotel.
Service
8.75
Friendly staff and positive remarks about service throughout the reviews.
Location
8.75
Consistently praised for its central location and proximity to attractions.
Room Quality
6.75
Some rooms in poor condition; however, there were mentions of good upgrades.
Amenities
8.25
Well-reviewed facilities including the indoor pool and breakfast options.
Value for Money
8.25
Generally positive feedback regarding value based on location and amenities.
Food and Beverage
8.25
Breakfast received widespread positive comments with good food selections.
Overall Experience
7.75
Mixed sentiments but overall a decent experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:36

Property Description

Luxurious 4-Star Stay at Tivoli Lagos

Spa Facilities and Algarve-Themed Ambiance: Indulge in relaxation at our spa facilities and immerse yourself in the Algarve-themed décor that sets the perfect ambiance for your getaway.

Gourmet Dining and Beach Club: Enjoy Portuguese cuisine at Páteo Velho Restaurant or savor an American-style breakfast at Lacóbriga Restaurant. Experience our private Duna Beach Club on Meia Praia, accessible via a free shuttle service, offering a stunning beachfront setting.

Exciting Activities and Events at Duna Beach Club: Dive into the large swimming pool, try water sports like kite surfing, or unwind at the cocktail bar. With options for events, parties, and beach weddings, the club offers a vibrant atmosphere for all guests.

Book your stay at Tivoli Lagos now for an unforgettable experience!

Important information:

Please note that the swimming pool is part of a beach club, and hotel guests need to pay to make use of the sunbeds.

Please note that the hotel reserves the right to charge the entire stay upon arrival.

Please note that the Duna Beach Club is only open between April and October.

Half board: drinks not included.

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 35kg. A charge of 25€ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 5795 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
A
Andrew solo_traveller gb
8
2026-07-18 via Nuitee
J
Jose carlos couple es
7
2026-07-17 via Nuitee
M
maria isabel couple es
8
Aún así volveríamos
Pros:

La ubicación

Cons:

Las zonas ajardinadas podrían estar más cuidadas, el establecimiento se ve un poco viejo

2026-07-17 via Nuitee
R
Rafael couple pt
9
2026-07-16 via Nuitee
R
rebecca couple gb
7
It was ok. I am not sure I’d rebook it
Pros:

I thought I’d have a nicer room from the pictures I saw.

Cons:

It was old and run down.

2026-07-16 via Nuitee
J
JOSE LUIS couple es
8
Hotel bien pero justo
Pros:

Ubicación

Cons:

Aire acondicionado ruidoso.
Piscina pequeña

2026-07-16 via Nuitee
I
Ismail Aahil couple mv
10
2026-07-16 via Nuitee
N
nolè solo_traveller it
9
Pros:

dettagli molto curati

Cons:

nulla

2026-07-16 via Nuitee
I
Isabel solo_traveller es
1
Pros:

Nada, de hecho me tuve que ir a los dos días y estoy esperando la devolucion en mi cuenta de los días no consumidos de mi estancia y el parking. La habitación inaccesible con bastantes escalones para poder acceder a ella y con la calidad pésima, desde luego no está a la altura de un NH. Estas habitaciones estándar no cumplen ni seguridad pues a mi me desapareció 50 euros que tenía en mi cartera en un cajón por lo que colmó el vaso y abandonamos el hotel con el acuerdo de la responsable del hotel de la devolucion de los días no consumidos de los cuales me dio la factura rectificativa y estoy esperando el ingreso.

Cons:

Nada, de hecho me tuve que ir a los dos días y estoy esperando la devolucion en mi cuenta de los días no consumidos de mi estancia y el parking. La habitación inaccesible con bastantes escalones para poder acceder a ella y con la calidad pésima, desde luego no está a la altura de un NH. Estas habitaciones estándar no cumplen ni seguridad pues a mi me desapareció 50 euros que tenía en mi cartera en un cajón por lo que colmó el vaso y abandonamos el hotel con el acuerdo de la responsable del hotel de la devolucion de los días no consumidos de los cuales me dio la factura rectificativa y estoy esperando el ingreso.

2026-07-15 via Nuitee
A
Anna solo_traveller ge
8
2026-07-15 via Nuitee
1
14kellyu Couples United Kingdom
10
Don’t Listen to Negative People - Excellent Staff, Excellent Food, Excellent Holiday
Pros:

Don’t Let the Negative Reviews Put You Off

We have just returned from another wonderful stay and felt compelled to leave a review because some of the recent negative comments genuinely don’t reflect the experience we had. It sometimes feels as though people are looking for faults rather than enjoying their holiday. No hotel is perfect, but the level of criticism in some reviews seems completely disproportionate to what is actually on offer here.

From the moment we arrived until the day we left, every member of staff was incredibly friendly, welcoming and accommodating. Nothing was ever too much trouble, and the level of service throughout the hotel was fantastic. The bar staff, pool staff and housekeeping team were particularly outstanding and are a real credit to the hotel.

Our room was modern, comfortable and cleaned to a very high standard every day. The Wi-Fi was excellent throughout our stay, and we loved the fresh beach towels provided daily – a small touch that made a big difference.

One criticism I have seen mentioned is the pool area. While it may look a little dated in places and could perhaps benefit from refurbishment in the future, it’s understandable that major works can’t be carried out during the busy summer season. More importantly, the pool area was clean, well maintained and we never had any difficulty finding a lovely spot to relax and enjoy the sunshine.

The food was another highlight. Breakfast offered a great selection, was always well stocked and served by attentive staff. The pool bar snacks were excellent – genuinely one of the best burgers we have ever had on holiday! My personal favourite was the strawberry daiquiri, which was absolutely delicious.

The hotel strikes the perfect balance between being peaceful and relaxing while still being within easy reach of everything Lagos has to offer. It’s close enough to enjoy the town, restaurants and marina, yet quiet enough to truly unwind.

This was not our first stay here, and it certainly won’t be our last. We had a fantastic holiday and would happily recommend this hotel to anyone looking for a friendly, relaxing and well-run base in Lagos. If you’re reading reviews before booking, I’d encourage you to take some of the harsher comments with a pinch of salt and judge the hotel for yourself.

2026-07-14 via Tripadvisor
S
Silvia family_with_children br
5
Eu não retornaria
Pros:

A equipe bastante prestativa e simpática.

Cons:

O café da manhã muito ruim, especialmente para um hotel 4 estrelas

2026-07-14 via Nuitee
P
Paul extended_group gb
7
Decent hotel well placed for central attractions
Pros:

Good location. Decent pool. Nice bar area. Great onsite restaurant

Cons:

So many different blocks it takes a while to get your bearings

2026-07-13 via Nuitee
L
Lisa solo_traveller au
10
Outstanding staff, great location and superb amenities
Pros:

Excellent location and has every amenity anyone would need. Literally had everything

2026-07-12 via Nuitee
V
Veronica extended_group ar
8
2026-07-11 via Nuitee
J
Jasmin solo_traveller gb
5
Poor service and disappointing facilities
Pros:

The location is good. It is about a 10 minute walk to the main busy area, but far enough away that it stays quiet.

Cons:

Unfortunately, the rest of our stay was disappointing. The staff were rude when we checked out. They took our room keys, asked for our room number, then simply told us to leave. Nobody asked how our stay was or thanked us for visiting.

When we were packing to leave, we found ants in our room. The cold water tap also had very low water pressure, which made it difficult to wash your face.

The decking around the pool was falling apart and repairs started early in the morning. There were unsupported sections that felt unsafe to walk on.

Breakfast was exactly the same every day with no variety, which became boring after a few days. The food was left out in large batches for a long time, so it became dry and chewy. It was disappointing, especially as the hotel describes it as award winning. It also did not look like the photos, which showed much nicer presentation with fresh fruit cut into shapes and other details.

We also booked massages, which we regretted. The spa was just a noisy room in the basement with people constantly walking past. There was no communication between reception and the spa, so we had to explain our booking several times to different people. Paying was just as confusing. We were first told it would be charged to our room, then told to pay the massage therapists directly, then sent back to reception to pay instead. Even the prices were incorrect. The whole experience was badly organised. One of the massage therapists spent the entire session talking about British politics and sharing racist opinions, which made it impossible to relax. The massage itself was also poor.

Parking was confusing and should have been explained before we arrived.

Overall, the location was the best part of our stay, but the service, maintenance, breakfast and spa experience meant we would not stay here again.

2026-07-11 via Nuitee
T
Theodomiro silva solo_traveller br
8
Pros:

O hotel se localiza perto da rodoviária, estação de trem e do centro. O café da manhã era excelente, com muita variedade.

Cons:

Apesar de constar elevador, para chegar ao quarto tivemos que passar por 2 lances de escada, o que tornou difícil a acessibilidade para a gente. Para acessar o local do café da manhã, também precisa subir escadas. Como já sou idoso, tive dificuldades.

2026-07-11 via Nuitee
J
johnmZ48AP Couples
10
Great hotel and staff
Pros:

After reading some reviews I was bit apprehensive about the NH Hotel in Lagos. The hotel was booked with Jet 2 and was based on a standard room, some of the reviews were very negative on the condition of the rooms and that there were a lot of steps to reach the rooms, I contacted the hotel via email about my concerns and also that my wife had some mobility issues, they recommended booking a superior room as they were close to the reception area, restaurant, bar and pool. There were 2 types of superior rooms , a modern at an extra €12 per night and a modern with garden view at €20 per night. I booked the modern room at €12 per night / €84 per week as we wanted to be close to all the amenities, upon arrival we were upgraded to the superior garden view room . Our porter took our bags and brought us to the room however the door was open because there seemed to be an issue with the lock also the fan in the shower was on and it was quiet noisy, the porter brought us back to reception and after a few minutes the manager came over to us apologising for the inconvenience and gave us a new superior garden view room which was excellent. Later on that evening a letter was left under the door apologising once again and gave a voucher for 2 drinks at the bar. I was highly impressed with the customer service and so far we are really enjoying our stay and we still have 4 days to left on our holiday.
John & Ann McK.

2026-07-09 via Tripadvisor
S
Simon couple fi
8
2026-07-09 via Nuitee
G
GrandTour39036088328 NONE
10
Great hotel
Pros:

Lovely to see some upgrades taking place at the hotel - it’s a fabulous location and lovely staff. Love the environmental policy as well with rewards to match

2026-07-08 via Tripadvisor