Crown & Cushion Hotel

Hotels
8.4 (2745 reviews)
23 High Street , Chipping Norton , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.76
Some reviews noted issues with maintenance and cleanliness in the rooms.
Service
8.93
Service received positive mentions, highlighting friendliness and helpfulness of staff.
Location
9.27
Multiple reviews praised the central location and easy access to local amenities.
Room Quality
8.22
Rooms were generally comfortable, but some mentioned they could use updates.
Amenities
7.95
Limited food options noted during the stay, affecting overall experience.
Value for Money
8.71
Many reviews indicated good value for the location and services offered.
Food and Beverage
7.76
No significant food offerings mentioned, and some guests noted low quality or absence.
Overall Experience
8.63
Most guests reported a satisfactory stay with a few areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:54

Property Description

Historic Charm and Modern Comforts

Unique Accommodation
Experience a blend of antique style pine and dark oak furnishings alongside modern decor in our rooms, each with its own charm and character.

Convenient Location
Immerse yourself in the heart of a vibrant Cotswold Market Town, steps away from top-rated restaurants, a quaint theatre, and a boutique cinema.

Local Attractions
Explore the picturesque surroundings and visit nearby attractions like Jeremy Clarkson's Diddly Squat Farm, Blenheim Palace, and the charming villages of Bourton-on-the-Water and Stow-on-the-Wold.

Ready to experience a memorable stay? Book now and indulge in the rich history and modern conveniences of our hotel.

Important information:

Please note that there is a charge of GBP 15 per night for pts. They are allowed in the bar and on the terrace but not in the restaurant while meals are being served.

Due to the current situation, the property is unable to offer breakfast and the pool is currently closed.

Bar meals are offered from Thursdays to Saturdays inclusive. Full English Breakfasts offered on Saturday and Sunday mornings. Continental breakfast from Monday to Fridays inclusive pre-booked when you checked in.

" the celebrity friends" such as Roger Daltrey. A couple of doors from the hotel Ronnie Barker personally ran his own shop.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2745 reviews
Cleanliness: 7.76
Service: 8.93
Location: 9.27
Room Quality: 8.22
Amenities: 7.95
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.63
D
Davies • solo_traveller • gb
6
Would stay again but wouldn't have food.
Pros:

Lovely area, staff very helpful.

Cons:

I was disappointed with the food. Ordered the steak, which wasn't the best quality or quantity. My wife had the Thai green curry, which also had poor quality meat, the naan bread was dry and hard, and the chutney was poor quality. We would stay again but wouldn't eat there, which is a shame.

2026-07-04 • via Nuitee
L
Lisa • couple • gb
8
Pros:

Clean great location

Cons:

For the price breakfast could of been included

2026-07-04 • via Nuitee
S
Sophia • couple • ge
8
Pros:

Nice hotel in the center.

2026-07-03 • via Nuitee
N
Nick • couple • gb
4
We will happily return to the beautiful Cotswolds again and again but not to the Crown & Cushion
Pros:

The location of the hotel was excellent, although the parking was an issue. We only managed to park once in three nights in the hotel car park. It's very hard to put anything positive about our stay as there were several issues about the stay and the room itself,

Checking out was definitely the best part of the stay. The beauty of th

Cons:

1) The welcome at the start was far from friendly and the hotel reception was rarely manned. No one actually gave us any information on our arrival, apart from the keys.
2) The room's cleanliness left a lot to be desired with a dirty toilet rim, mould on the side of the bath and at the bottom of the bathroom wall adjoining the door.
3) The so-called wardrobe was a converted bookcase with a rail as narrow as the bookcase which only allowed for three or four items of clothing to be hung.
4) There was no proper chest of drawers and all the available drawer space could only accommodate underwear rather than shorts and T shirts without being folded into four.
5) Showering was a major hazard as the shower mat was not big enough and there was a definite risk of slipping getting in and out of the bath. No bath plug.
6) Second floor rooms meant an exhausting walk from the end of the car park and up two flights of stairs.
7) Front bedroom very noisy from the busy main road
8) Bedroom lacked any style and very cramped. Stains on the wall.
9) Breakfast not included at rates of £140 per night. Definitely not value for money and frankly a discounted price would not have made any difference to the stay.
10) In 30+C of heat for the whole four day stay, no air con and one fan on one side of the bed was insufficient to cool the room. At least it got us up and out as early as possible.

2026-07-03 • via Nuitee
S
simon • solo_traveller • gb
9
Pros:

Full of character, great location

2026-07-03 • via Nuitee
R
Roy • solo_traveller • gb
3
2026-07-03 • via Nuitee
A
Alison • solo_traveller • gb
9
Lovely staff, room was spacious and spotless- excellent!
Pros:

Excellent location. Traditional English pub/hotel with lovely bar and restaurant

Cons:

Nothing

2026-07-02 • via Nuitee
R
Robba • solo_traveller • gb
10
Pros:

Lovely breakfast nice clean room staff were excellent

2026-07-02 • via Nuitee
K
Kate • couple • gb
2
Pros:

Clean but Very dated.

Cons:

Disjointed building

2026-07-02 • via Nuitee
C
Carol • solo_traveller • gb
3
2026-07-01 • via Nuitee
S
Shough • couple • za
9
The perfect base from which to share 2 days exploring the Cotswolds with old friends from Australia.
Pros:

The general ambiance, "feel" and charm of the place; Location + ease of access to the town facilities; The bar area, inside and outdoors; The unobtrusive presence of the proprietor, yet engaging and conversationally interesting, and touched a chord with us with her South African connection; The guest parking area.
We felt totally "At Home".

Cons:

Nothing!

2026-07-01 • via Nuitee
L
Lilly68668 • family_with_children • gb
5
We DID stay but would not return
Pros:

Location was great for a trip to the Cotswolds and accessing the locality.

Cons:

No breakfast option. Rooms were pretty basic. Just about felt ok to stay here...

2026-07-01 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Perfect everything was very good cheers!

2026-07-01 • via Nuitee
B
Brian • solo_traveller • gb
10
Everything was amazing and 🌹🌹
Pros:

It was amazing

2026-07-01 • via Nuitee
C
Claire • couple • nz
5
I wouldn’t go there again
Pros:

Not much

Cons:

Very run down needs a refurbishment badly.

2026-07-01 • via Nuitee
A
Anette • extended_group • se
5
Pros:

Läget och rent

2026-07-01 • via Nuitee
L
Luca • solo_traveller • gb
10
Pros:

A fantastic place to stay! The hotel exceeded my expectations in every way. The room was spacious and very clean. The customer service was exceptional, and the location was perfect for sightseeing and dining. Great value for money.

2026-06-30 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-06-30 • via Nuitee
K
Kim • solo_traveller • gb
10
Pros:

This was one of the best hotel experiences I’ve had. The hotel was clean, quiet, and beautifully maintained. Every member of the staff was kind, attentive, and eager to help. The facilities were excellent, and the overall atmosphere was relaxing. I couldn’t have asked for a better stay and would happily return in the future.

2026-06-30 • via Nuitee
T
Tracy • extended_group • au
4
Great location
Pros:

Location

Cons:

Stains on cushions and linen.
Showerhead needs replacing.
Construction directly outside window (not indicated at point of booking).

2026-06-30 • via Nuitee