Holiday Inn Express Kota Kinabalu City Centre by IHG

Hotels
β€’
Holiday Inn Express
9.4 (2137 reviews)
No 1, Jalan Tunku Abdul Rahman , Kota Kinabalu , my

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Modern rooms
Value for money
Cons:
Issues with cleanliness
Limited breakfast variety
Small room size

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues, including dirty towels and hair on the bathroom floor.
Service
10
The staff received multiple compliments for being friendly and helpful.
Location
9.7
Many guests appreciated the hotel's central location and easy access to local attractions.
Room Quality
9.2
Rooms were described as modern and stylish, although some were noted to be small.
Amenities
9.2
Good amenities mentioned, but there were some critiques on the breakfast variety.
Value for Money
9.7
Guests expressed satisfaction with the hotel being a good value for money.
Food and Beverage
8.7
Breakfast was considered decent but could have more variety.
Overall Experience
10
Overall satisfaction was very high, with guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:07

Property Description

Prime Location
Located in the heart of Kota Kinabalu, just steps away from popular attractions such as Gaya Street and Sabah State Museum & Heritage Village.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring air conditioning, flat-screen TV, and free WiFi.

Convenient Facilities
Take advantage of our fitness centre, business centre, and on-site dining options for a hassle-free stay.

To experience the best of Kota Kinabalu, book your stay at Holiday Inn Express Kota Kinabalu City Centre today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 2137 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
K
KUOH Hee β€’ solo_traveller β€’ my
8
Good caring staff
Pros:

New

Cons:

Entrance

2026-06-13 β€’ via Nuitee
F
Farizah β€’ extended_group β€’ my
9
Pros:

Location/price

2026-06-12 β€’ via Nuitee
S
Shinji β€’ solo_traveller β€’ jp
9
Pros:

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Cons:

η‰Ήγ«γ‚γ‚ŠγΎγ›γ‚“

2026-06-10 β€’ via Nuitee
M
Mimi YY β€’ solo_traveller β€’ my
10
Pros:

All good. Well thought out, with self service laundry in the building/vending machine for essentials. The breakfast buffet offers a good variety.
Recommended!

Cons:

None.

2026-06-10 β€’ via Nuitee
K
KARTHIGAIBALAN β€’ solo_traveller β€’ my
8
2026-06-08 β€’ via Nuitee
E
EIJI β€’ family_with_children β€’ jp
10
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Pros:

静かγͺγƒ­γ‚±γƒΌγ‚·γƒ§γƒ³γ§ζœι£Ÿγ‚‚γƒγƒͺγ‚¨γƒΌγ‚·γƒ§γƒ³γŒγ‚γ‚ŠγŠγ„γ—γ‹γ£γŸγ§γ™γ€‚

Cons:

特にγͺし。

2026-06-08 β€’ via Nuitee
B
Binti Barani β€’ solo_traveller β€’ my
6
Cons:

Request baby cot tapi baby cot tidak mencukupi. Jadi tidur kurang selesa bila tiada baby cot kerana katil tidak sesuai untuk kegunaan baby, untuk orang dewasa sangat selesa.
Ada habuk. Sangat nampak dekat area kettle.
Sofa besar berbunyi jika digunakan.menggangu tidur.
Belum jam 12 untuk check out,kad bilik tidak berfungsi Dan bilik blackout.

2026-06-08 β€’ via Nuitee
A
Anam Ahmad β€’ family_with_children β€’ my
10
All good
Pros:

All good, like new hotel

Cons:

I cant directly go to my son room (from 3rd floor to 2nd floor) instead have to go to lobby area and wait for them there before going to their room. I guess for a security reason

2026-06-07 β€’ via Nuitee
A
Angela β€’ solo_traveller β€’ au
9
2026-06-07 β€’ via Nuitee
K
Kah β€’ couple β€’ my
9
2026-06-07 β€’ via Nuitee
A
Agustina β€’ extended_group β€’ es
10
2026-06-05 β€’ via Nuitee
S
Smallee β€’ solo_traveller β€’ my
10
Family vacation
Pros:

Room nice.. staffs friendly..

Cons:

Location a little bit out of walking distance to tourist spot. You need to drive or grab a cab. Other than that.. this is one of the best hotel in KK.

2026-06-04 β€’ via Nuitee
S
Sabrina β€’ couple β€’ my
10
2026-06-03 β€’ via Nuitee
Y
YEOW β€’ solo_traveller β€’ my
9
2026-06-02 β€’ via Nuitee
P
peiwen β€’ family_with_children β€’ cn
10
a very good stay
Pros:

good location in the city center and easy to everywhere
the staff are nice and the room is modern, comfortable and clean

Cons:

none

2026-06-01 β€’ via Nuitee
C
Che Hung β€’ family_with_children β€’ my
8
2026-05-28 β€’ via Nuitee
S
Sampath β€’ solo_traveller β€’ in
10
Pros:

Food

2026-05-28 β€’ via Nuitee
R
RamliTrip β€’ Solo travel β€’ Abu Dhabi, Emirate of Abu Dhabi
10
Best stay and dining spot
Pros:

It's a nice place to have the dinning and excellent staff around assisting on the need. To mention Almaz is one best around the dining area. The hotel also a nice location to stay.

2026-05-25 β€’ via Tripadvisor
S
SHUK FAN JOSEPHINE β€’ family_with_children β€’ hk
10
Will stay again.
Pros:

Breakfast, location and service are good. Easy to call Grab. Hotel price is very attractive.

2026-05-25 β€’ via Nuitee
N
NOR ADLIZA β€’ solo_traveller β€’ my
9
2026-05-23 β€’ via Nuitee