Crowne Plaza Sydney Darling Harbour by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.8 (1652 reviews)
58 Bathurst Street , Sydney , au

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms and beds
Cons:
Cancellation mishap
Limited storage in rooms
Breakfast could be improved

Categories

Cleanliness
8.8
Rooms were beautifully presented and clean.
Service
9.3
The staff were welcoming, attentive, and genuinely eager to make my stay comfortable.
Location
9.3
Location was perfect, within walking distance to attractions.
Room Quality
8.8
Rooms were modern and thoughtfully designed, with comfortable beds.
Amenities
8.8
Pool area was great and breakfast offered a good variety.
Value for Money
8.3
High season pricing felt expensive, but the stay was worth it.
Food and Beverage
7.8
Breakfast was good but limited options and not worth the price.
Overall Experience
9.3
Overall stay was relaxing, enjoyable, and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:02

Property Description

Rooftop Heated Pool and 24-Hour Fitness Centre

Enjoy a refreshing dip in the rooftop heated outdoor pool or keep up with your fitness routine at the 24-hour fitness centre during your stay at Crowne Plaza Sydney Darling Harbour.

Dining Options and Free WiFi

Indulge in a variety of dining experiences at the on-site restaurant, bar, and cafe, offering everything from breakfast to evening cocktails. Stay connected with unlimited free WiFi throughout the property.

Luxurious Guest Rooms and Amenities

Relax in spacious guest rooms featuring marble bathrooms, walk-in showers, and organic amenities. Unwind in style with contemporary decor, sofa areas, and modern technologies like Chromecast and Bluetooth speakers.

Book your stay at Crowne Plaza Sydney Darling Harbour now to experience these upscale amenities and convenient location near Sydney's top attractions.

Important information:

Please note that there is a1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 1652 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
H
hoea2023 Couples
8
Location
Pros:

Location is perfect.
The room is clean but the bed is too soft and old.

2026-07-29 via Tripadvisor
T
Timms extended_group au
5
Apart from the above it was good but won’t be going back
Cons:

We upgraded one of our rooms to a city view and paid $50 extra for the privilege but the room that wasn’t upgraded had a view that was just as good🤦‍♂️ got a flippant answer from staff when checking out

2026-07-25 via Nuitee
B
brucet2510 Solo travel Sydney, New South Wales
10
Another FANTASTIC stay experience at Crowne Plaza Sydney Darling Harbour By IHG
Pros:

I stayed in Room 703. A bright, sun-filled room overlooking the CBD streetscape.
I had a delicious room service dinner.
I recommend the 250gr Angus steak and trio of gelato!
The housekeeping staff are bright, friendly and professional.
It is lovely to be remembered from previous stays.
Carlos and the reception team are consummate professionals.
IHG membership (free) unlocks early and late check-out depending on availability as well as free wifi.
Crowne Plaza Sydney Darling Harbour By IHG is my preferred hotel stay when visiting Sydney.

2026-07-24 via Tripadvisor
5
567si Business
8
Good Location, Plain Hotel, Service could have been better
Pros:

Attended for a Conference at Convention Centre. Hotel provided the basics needed for work trip. Very basic hotel for the price, but again, like a lot of hotels, its the small things that add up for a negative experience. Fairly newish hotel/upgrade, but large tile in shower coming out and unrepaired. Room had still not been made up by 4pm in the afternoon and a bazar option for Breakfast when checking in. If you 'pre-book' breakfast its half price, but if you just attend breakfast in the morning, its full price ($45). To me, thats a huge disincentive, not a benefit.

2026-07-21 via Tripadvisor
D
Donny couple id
9
Pros:

Keep the service quality

2026-07-20 via Nuitee
G
Gail couple au
9
2026-07-19 via Nuitee
C
Christopher solo_traveller au
8
2026-07-18 via Nuitee
S
Soji family_with_children au
7
2026-07-17 via Nuitee
N
Navneet family_with_children au
9
I will come back
Pros:

Service

Cons:

Reception could be bigger

2026-07-17 via Nuitee
Q
Q8318QYmirellac Friends getaway
10
A girls weekend away
Pros:

Beautiful accommodation, very comfy beds and great amenities, perfect location.
The staff were really friendly and very helpful.

2026-07-13 via Tripadvisor
A
Alexopoulos solo_traveller au
10
2026-07-13 via Nuitee
J
Jorgen family_with_children nz
10
2026-07-13 via Nuitee
A
Alanna family_with_children au
3
Won't be back to Crowne Plaza - staff were friendly and very nice, however the room I booked was not
Pros:

Breakfast options were lovely

Cons:

We booked for three people and only had 2 single beds. They gave us a rollaway bed then wanted to charge us for it.

2026-07-12 via Nuitee
C
Chin Heng solo_traveller sg
10
2026-07-12 via Nuitee
D
Daniella couple au
10
We came to celebrate my husbands 40th and it was everything we hoped for! The breakfast buffet was so smart with how it
Pros:

Great location, friendly and lovely calm vibe despite being in the city. The coffee Machine and the water

Cons:

Absolutely nothing

2026-07-11 via Nuitee
J
Jane couple au
8
Great location, comfortable room and super friendly staff.
Pros:

Great location close to Darling Harbour and city centre as well as several transport options including trains, metro, tram and bus. Extremely friendly staff, esp at reception and the restaurant and bar. Beds super comfy, room was quiet and dark at night. Nice to have free water bottles in room that could refill with machine in hall.

Cons:

It was all very good. One minor thing - the gym was a bit hot and I couldn’t seem to find a temperature control. Everything else was great.

2026-07-07 via Nuitee
T
Tahlia couple au
5
Great stay/ location, comfortable beds and friendly staff would stay again. :)
Pros:

Great location, close to everything we wanted to do, breakfast was good.

Cons:

It does state the pool is heated, this in fact wasn’t the case lol but not a big deal as we are in winter, Room service was way over priced for what we received and some of the food was uneatable definitely wouldn’t recommend it or order again, there’s so many options around you so we will explore that more next time.

2026-07-06 via Nuitee
I
Ilona couple au
10
Pros:

Everything

2026-07-06 via Nuitee
S
Sergio solo_traveller cl
8
Hotel comodo de buen nivel.
Pros:

Muy buena ubicacion dentro de Darling Harbour.

Cons:

Nada en particular.

2026-07-04 via Nuitee
A
Angela couple au
10
Convenient and the staff were amazing
Pros:

Service

Cons:

We were given an accessibility room that I didn’t ask for and when the show was on water went all over the floor. If I had, had a disability that would have been dangerous.

Long hanging space was an issue

2026-07-02 via Nuitee