Crowne Plaza Sydney Darling Harbour by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.8 (1676 reviews)
58 Bathurst Street , Sydney , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms and beds
Cons:
Cancellation mishap
Limited storage in rooms
Breakfast could be improved

Categories

Cleanliness
8.8
Rooms were beautifully presented and clean.
Service
9.3
The staff were welcoming, attentive, and genuinely eager to make my stay comfortable.
Location
9.3
Location was perfect, within walking distance to attractions.
Room Quality
8.8
Rooms were modern and thoughtfully designed, with comfortable beds.
Amenities
8.8
Pool area was great and breakfast offered a good variety.
Value for Money
8.3
High season pricing felt expensive, but the stay was worth it.
Food and Beverage
7.8
Breakfast was good but limited options and not worth the price.
Overall Experience
9.3
Overall stay was relaxing, enjoyable, and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:02

Property Description

Rooftop Heated Pool and 24-Hour Fitness Centre

Enjoy a refreshing dip in the rooftop heated outdoor pool or keep up with your fitness routine at the 24-hour fitness centre during your stay at Crowne Plaza Sydney Darling Harbour.

Dining Options and Free WiFi

Indulge in a variety of dining experiences at the on-site restaurant, bar, and cafe, offering everything from breakfast to evening cocktails. Stay connected with unlimited free WiFi throughout the property.

Luxurious Guest Rooms and Amenities

Relax in spacious guest rooms featuring marble bathrooms, walk-in showers, and organic amenities. Unwind in style with contemporary decor, sofa areas, and modern technologies like Chromecast and Bluetooth speakers.

Book your stay at Crowne Plaza Sydney Darling Harbour now to experience these upscale amenities and convenient location near Sydney's top attractions.

Important information:

Please note that there is a1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.8
Based on 1676 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
B
Burcu • family_with_children • nl
8
Good stay in Sydney!
Pros:

The location was great, and the staff was amazing. Good for a short stay, we picked a junior suite so not sure how big the other rooms are, but ours was good for 3 people.

2026-09-18 • via Nuitee
T
Tracey • solo_traveller • au
10
2026-09-17 • via Nuitee
N
Nikki • couple • au
8
Overall great cant wait to come back use the pool
Pros:

Happy Hour

2026-09-17 • via Nuitee
D
Dean • couple • au
9
Great dog friendly location - parking is pricey
Pros:

Dog friendly, very clean, close to Darling Harbour, Room service food and service was excellent, Breakfast was also very good. 24 hour reception is nice. Great pool area. Great KS bed, good TV.

Cons:

$65 a day for basement parking not mentioned upfront. Pretty small room. Thought it was closer to main Darling Harbour area than it was. Had to climb a lot of steps to get to Darling Harbour Restaurant precinct. Not cheap but glad they accepted our dog.

2026-09-16 • via Nuitee
J
jennifer • couple • au
10
Pros:

Room was great and breakfast was delicious 😋

2026-09-13 • via Nuitee
A
Aaron • family_with_children • au
10
Highly recommend. Facilities are great, with very comfortable beds and exceptional customer service!
Pros:

The staff were exceptional and looked after our family very well. We stayed for fathers day and the simple touch of giving my daughter a stuffed kangaroo and a colouring in kit was so appreciated. The staff went above & beyond and even allowed us to go swimming in the pool while we waited for our room to be ready. Fantastic service!

2026-09-06 • via Nuitee
D
David • solo_traveller • au
7
2026-09-06 • via Nuitee
B
Basit • couple • au
1
Avoid if you can
Pros:

I wouldn’t recommend Crown Plaza to families based on my experience. It may be suitable for someone travelling for business who needs a quick stopover, but even then, I found it far too expensive for what was offered.

When I made the booking, I spoke with Brendan, who was helpful as I had an issue with the reservation. I booked for three people but initially received confirmation for only two, including breakfast. Brendan advised me that upon arrival I would need to pay $75 for the additional person, which would cover the extra bed, while breakfast would also be included for the additional guest.

Unfortunately, the confusion continued when I arrived. The receptionist initially had no idea why she was charging me the $75 and told me it was for breakfast. I explained that I had been told the $75 was for the extra bed, while breakfast was separate for the additional person. Eventually, she acknowledged that I was correct, but there was no apology or acknowledgement of the inconvenience. A simple note on the booking could have avoided the whole situation.

The room itself was clean but very small and nothing particularly special for the price. I paid around $580 in total, and honestly, I felt it was not good value for money. The bathroom also wasn’t properly cleaned — there was leftover hand wash around the sink and it clearly hadn’t been wiped properly.

The following morning at breakfast, there was another issue. The staff initially told me breakfast was only included for two people. I again explained that I had paid for the additional guest. After checking, they eventually came back and confirmed that I was correct. By this point, it was becoming quite frustrating to repeatedly explain the same thing.

As for the breakfast itself, I found it very average. I have stayed at several five-star hotels in Sydney and experienced much better quality and variety. I asked for a sunny-side-up egg, but the first one was almost raw while others were overcooked.

2026-09-06 • via Nuitee
S
Sujay • couple • ke
8
2026-08-31 • via Nuitee
B
Bradley • couple • au
10
2026-08-26 • via Nuitee
A
Ambelle • couple • au
5
2026-08-26 • via Nuitee
S
Sela • couple • au
10
2026-08-25 • via Nuitee
A
Aleksandr • couple • au
10
Comfortable stay in a convenient location
Pros:

Modern furniture, comfortable beds, clean, and welcoming service.

Cons:

None

2026-08-21 • via Nuitee
Y
Yvonne • couple • au
3
Expensive
Pros:

The coffee and staff

Cons:

Hapoy hour 32.00 1 drink ridiculous

2026-08-20 • via Nuitee
M
Michael • family_with_children • de
5
Sydney ist ein Traum, das Hotelzimmer nicht. In den höher gelegenen Geschossen ist es bestimmt besser.
Pros:

Sehr gute Lage, die Oper, die Harbour Bridge, Haupteinkaufs- und Gastrostrassen sind fussläufig erreichbar. Die Lobby und das Restaurant sind sehr einladend, das Personal sehr freundlich. Schöner Pool im obersten (Hotel-) geschoss.

Cons:

Die Zimmer sind etwas oldstyle. Unsere gebuchten Zimmer mit Stadtblick boten einen trostlosen Blick in einen Hinterhof mit Garageneinfahrt. Man konnte genau bis zur 4 m entfernten dreckigen Hauswand blicken. Um zu sehen, wie das Wetter war, mussten wir das Hotel verlassen, das Zimmer war bei Sonnenschein genauso finster wie bei Regen.

2026-08-20 • via Nuitee
B
Brett And Vaiana • couple • au
10
Excellent
Pros:

Close to where we need to visit.

Cons:

Clean comfortable

2026-08-18 • via Nuitee
N
nguyen • couple • au
10
2026-08-17 • via Nuitee
G
Gail • couple • au
9
2026-08-14 • via Nuitee
S
Samuele • solo_traveller • it
10
2026-08-14 • via Nuitee
K
Kenneth • solo_traveller • nz
8
Pros:

Did not have breakfast at the hotel as needing to leave early (earliest available breakfast was for 0700).
Great location in CBD.
Good availability of food (on site restaurants which opened until late) as well as selection on room service.

I really appreciated the use of QR codes for the mini bar as well as the recyclable bottles left in the room to obtain free water, saving on plastic.

Though I did not use it, the heated infinity pool was very tempting!

Cons:

There was cutlery from the room next door left on the floor just outside my bedroom door in the morning! Not the fault of the housekeeping staff though I didn't see a tray nearby.

2026-08-10 • via Nuitee