Staybridge Suites - Vero Beach by IHG

Hotels
•
Staybridge Suites
9.4 (475 reviews)
5155 20th St. , Vero Beach , US
+1 772-562-6000

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent breakfast options
Spacious accommodations
Cons:
Some felt it was a bit pricey

Categories

Cleanliness
9.44
Rooms were very clean and well kept, with positive mentions of cleanliness throughout the reviews.
Service
9.72
Staff was friendly, helpful, and attentive, with multiple positive comments regarding service quality.
Location
9.26
Great location with convenient amenities nearby and mentioned in a positive light.
Room Quality
9.5
Rooms were described as spacious and comfortable.
Amenities
9.24
Great amenities such as free laundry facilities, a pool, and varied breakfast options.
Value for Money
8.7
Generally viewed as a good value, though one reviewer mentioned it was on the high side.
Food and Beverage
9.75
Exceptional breakfast options were highlighted as a significant positive aspect.
Overall Experience
9.62
Overall experience rated highly by multiple guests, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:12

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation and wellness at our outdoor swimming pool and fully-equipped fitness centre. Whether you prefer a refreshing swim or a calorie-burning workout, we have you covered.

Family-Friendly Atmosphere with Sun Terrace
Enjoy quality time with your loved ones in our family rooms and soak up the sun on our inviting sun terrace. Create unforgettable memories in a welcoming and comfortable environment.

Convenient Business and Leisure Facilities
From a 24-hour front desk to free WiFi and a business centre, we cater to all your needs for a seamless stay. Whether you're here for work or leisure, we ensure a hassle-free experience.

Book your stay at Staybridge Suites - Vero Beach, an IHG Hotel for a memorable and relaxing retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRB

Location

Guest Reviews

9.4
Based on 475 reviews
Cleanliness: 9.44
Service: 9.72
Location: 9.26
Room Quality: 9.5
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.75
Overall Experience: 9.62
T
Tim • solo_traveller • us
1
I cancelled and was billed the full amount
Pros:

Nothing

Cons:

Nothing

2026-09-10 • via Nuitee
I
Ingrid • solo_traveller • us
10
2026-09-08 • via Nuitee
J
Jamie • solo_traveller • us
10
Great place to stay!
Pros:

It was clean, comfortable & in a good location. Staff was wonderful!

Cons:

Nothing

2026-09-08 • via Nuitee
J
JUDITH • solo_traveller • us
10
Relaxing Staycation
Pros:

Breakfast, Friendliness of staff, Rooms are clean and cozy. Lobby area and outside is spacious to sit and enjoy with family.

Cons:

The only thing I can say was the exterior curtain of the room didn't seal the lighting all the way. Had to place a personal item to hold the curtain closer to wall. Also the curtain above the AC was flying, had to tie it and place it behind TV.

2026-09-07 • via Nuitee
R
Reyes Feliz • extended_group • do
3
Pros:

Nada

Cons:

Todo

2026-09-04 • via Nuitee
A
Araldo • family_with_children • us
10
Pros:

Perfect place

2026-08-31 • via Nuitee
C
Claire • couple • us
10
Everybody was very friendly and helpful
Pros:

The free shuttle service was a nice touch

2026-08-27 • via Nuitee
J
James • couple • gb
10
An excellent and very comfortable stay, made even better by the thoughtful service and consideration shown to our needs.
Pros:

We really enjoyed our stay at Staybridge Suites Vero Beach. The staff were welcoming, friendly and helpful throughout our visit.

We particularly appreciated the consideration given to my condition when allocating our room. The room provided was very well located for my needs, which made getting around the hotel much easier and made a real difference to the comfort and enjoyment of our stay. It was reassuring to see that our circumstances had been taken into account rather than simply allocating a room at random.

The room itself was comfortable, spacious and well equipped, and we were very pleased with the overall standard of the hotel. The thoughtful room allocation and attention shown to our needs were especially appreciated and contributed greatly to a very positive stay.

Cons:

There really wasn’t anything we disliked about our stay. Everything was excellent, and we were very happy with the accommodation, facilities and service we received.

2026-08-25 • via Nuitee
C
CJ • solo_traveller • us
10
Best place I’ve stayed.
Pros:

Everything. Very friendly staff. Great breakfast. Nice rooms.

Cons:

There was nothing to dislike.

2026-08-23 • via Nuitee
R
Robert • couple • us
5
Avoid Staybridge Suites if quality TV and consistent, high speed WiFi is important
Cons:

The offered television channels were extremely limited and the WiFi was generally terrible.

2026-08-21 • via Nuitee
T
Theresa • family_with_children • us
10
Excellent hotel
Pros:

Great location. Staff and other guests were friendly. Breakfast cafe was great atmosphere! Nice view of outside deck and grill! Getrell and Jonathan were nice. Thank you! 10/10

Cons:

Everything was worth the price. Dogs was allowed but you couldn’t tell they were around because no smell or poop. I would recommend.

2026-08-20 • via Nuitee
J
Joseph • couple • us
10
2026-08-18 • via Nuitee
P
Paula • couple • us
10
Pros:

The breakfast staff was excellent

2026-08-17 • via Nuitee
A
Alejandro • couple • us
10
2026-08-14 • via Nuitee
S
Susan • solo_traveller • us
10
2026-08-12 • via Nuitee
L
Liliane • family_with_children • br
10
grata pelo atendimento acolhedor
Pros:

tudo

Cons:

academia ( precisa de aparelhos para musculação )

2026-08-11 • via Nuitee
G
Grayson • couple • us
9
2026-08-10 • via Nuitee
A
Aaliyah • extended_group • us
10
2026-08-03 • via Nuitee
D
D9932BIalexf • Solo travel
2
Misleading “casino hotel” listing + unwelcoming staff
Pros:

I booked this hotel through Priceline Express Deals because it was advertised as a casino hotel. I specifically wanted a casino hotel about an hour from where I was staying so I could have a fun night. When I arrived, it was not a casino hotel at all.
The front desk agent (Rose) was unhelpful from the start. I waited roughly five minutes at the desk with no acknowledgment or apology when she finally appeared. When I asked about the casino, she said they weren’t one and asked “who said that?” I told her Priceline listed them that way. I called Priceline and spent about 25 minutes on the phone while they tried to get the hotel to cancel the reservation. The hotel refused because I had already checked in.
While on hold I walked to the gas station next door and showed her a map search that still listed the property as a casino. At that point I’d only been in the building about 25 minutes total. I then asked to cancel the second night I had booked. She gave me a dirty look but agreed to cancel it. I felt very uncomfortable staying after that interaction, so I left. I preferred to waste the money rather than stay somewhere I was made to feel like a problem for simply asking why the listing didn’t match reality.
Both Google and Priceline still present this place as a casino hotel. That mismatch, combined with the dismissive treatment at the front desk, left a bad taste. If you have a choice, I’d recommend looking elsewhere. Guests shouldn’t be treated like second-class citizens just for asking straightforward questions about the property.

2026-07-25 • via Tripadvisor
J
Jeff • family_with_children • us
10
It was amazing
Pros:

Everyone was so nice. It was very clean. We loved everything about this hotel and will be back

Cons:

I don’t have anything bad to say

2026-07-04 • via Nuitee