Staybridge Suites - Vero Beach by IHG

Hotels
Staybridge Suites
9.4 (475 reviews)
5155 20th St. , Vero Beach , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent breakfast options
Spacious accommodations
Cons:
Some felt it was a bit pricey

Categories

Cleanliness
9.44
Rooms were very clean and well kept, with positive mentions of cleanliness throughout the reviews.
Service
9.72
Staff was friendly, helpful, and attentive, with multiple positive comments regarding service quality.
Location
9.26
Great location with convenient amenities nearby and mentioned in a positive light.
Room Quality
9.5
Rooms were described as spacious and comfortable.
Amenities
9.24
Great amenities such as free laundry facilities, a pool, and varied breakfast options.
Value for Money
8.7
Generally viewed as a good value, though one reviewer mentioned it was on the high side.
Food and Beverage
9.75
Exceptional breakfast options were highlighted as a significant positive aspect.
Overall Experience
9.62
Overall experience rated highly by multiple guests, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:12

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation and wellness at our outdoor swimming pool and fully-equipped fitness centre. Whether you prefer a refreshing swim or a calorie-burning workout, we have you covered.

Family-Friendly Atmosphere with Sun Terrace
Enjoy quality time with your loved ones in our family rooms and soak up the sun on our inviting sun terrace. Create unforgettable memories in a welcoming and comfortable environment.

Convenient Business and Leisure Facilities
From a 24-hour front desk to free WiFi and a business centre, we cater to all your needs for a seamless stay. Whether you're here for work or leisure, we ensure a hassle-free experience.

Book your stay at Staybridge Suites - Vero Beach, an IHG Hotel for a memorable and relaxing retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRB

Location

Guest Reviews

9.4
Based on 475 reviews
Cleanliness: 9.44
Service: 9.72
Location: 9.26
Room Quality: 9.5
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.75
Overall Experience: 9.62
C
Claire couple us
10
Everybody was very friendly and helpful
Pros:

The free shuttle service was a nice touch

2026-08-27 via Nuitee
J
James couple gb
10
An excellent and very comfortable stay, made even better by the thoughtful service and consideration shown to our needs.
Pros:

We really enjoyed our stay at Staybridge Suites Vero Beach. The staff were welcoming, friendly and helpful throughout our visit.

We particularly appreciated the consideration given to my condition when allocating our room. The room provided was very well located for my needs, which made getting around the hotel much easier and made a real difference to the comfort and enjoyment of our stay. It was reassuring to see that our circumstances had been taken into account rather than simply allocating a room at random.

The room itself was comfortable, spacious and well equipped, and we were very pleased with the overall standard of the hotel. The thoughtful room allocation and attention shown to our needs were especially appreciated and contributed greatly to a very positive stay.

Cons:

There really wasn’t anything we disliked about our stay. Everything was excellent, and we were very happy with the accommodation, facilities and service we received.

2026-08-25 via Nuitee
C
CJ solo_traveller us
10
Best place I’ve stayed.
Pros:

Everything. Very friendly staff. Great breakfast. Nice rooms.

Cons:

There was nothing to dislike.

2026-08-23 via Nuitee
R
Robert couple us
5
Avoid Staybridge Suites if quality TV and consistent, high speed WiFi is important
Cons:

The offered television channels were extremely limited and the WiFi was generally terrible.

2026-08-21 via Nuitee
T
Theresa family_with_children us
10
Excellent hotel
Pros:

Great location. Staff and other guests were friendly. Breakfast cafe was great atmosphere! Nice view of outside deck and grill! Getrell and Jonathan were nice. Thank you! 10/10

Cons:

Everything was worth the price. Dogs was allowed but you couldn’t tell they were around because no smell or poop. I would recommend.

2026-08-20 via Nuitee
J
Joseph couple us
10
2026-08-18 via Nuitee
P
Paula couple us
10
Pros:

The breakfast staff was excellent

2026-08-17 via Nuitee
A
Alejandro couple us
10
2026-08-14 via Nuitee
S
Susan solo_traveller us
10
2026-08-12 via Nuitee
L
Liliane family_with_children br
10
grata pelo atendimento acolhedor
Pros:

tudo

Cons:

academia ( precisa de aparelhos para musculação )

2026-08-11 via Nuitee
G
Grayson couple us
9
2026-08-10 via Nuitee
A
Aaliyah extended_group us
10
2026-08-03 via Nuitee
D
D9932BIalexf Solo travel
2
Misleading “casino hotel” listing + unwelcoming staff
Pros:

I booked this hotel through Priceline Express Deals because it was advertised as a casino hotel. I specifically wanted a casino hotel about an hour from where I was staying so I could have a fun night. When I arrived, it was not a casino hotel at all.
The front desk agent (Rose) was unhelpful from the start. I waited roughly five minutes at the desk with no acknowledgment or apology when she finally appeared. When I asked about the casino, she said they weren’t one and asked “who said that?” I told her Priceline listed them that way. I called Priceline and spent about 25 minutes on the phone while they tried to get the hotel to cancel the reservation. The hotel refused because I had already checked in.
While on hold I walked to the gas station next door and showed her a map search that still listed the property as a casino. At that point I’d only been in the building about 25 minutes total. I then asked to cancel the second night I had booked. She gave me a dirty look but agreed to cancel it. I felt very uncomfortable staying after that interaction, so I left. I preferred to waste the money rather than stay somewhere I was made to feel like a problem for simply asking why the listing didn’t match reality.
Both Google and Priceline still present this place as a casino hotel. That mismatch, combined with the dismissive treatment at the front desk, left a bad taste. If you have a choice, I’d recommend looking elsewhere. Guests shouldn’t be treated like second-class citizens just for asking straightforward questions about the property.

2026-07-25 via Tripadvisor
J
Jeff family_with_children us
10
It was amazing
Pros:

Everyone was so nice. It was very clean. We loved everything about this hotel and will be back

Cons:

I don’t have anything bad to say

2026-07-04 via Nuitee
R
Reb3cca family_with_children us
10
Pros:

Very clean, many amenities, breakfast was great and customer service was exceptional

2026-07-02 via Nuitee
N
Nereida solo_traveller us
10
2026-06-30 via Nuitee
N
Nathan family_with_children us
10
2026-06-15 via Nuitee
F
FARES family_with_children sa
10
2026-06-10 via Nuitee
F
FARES couple sa
10
2026-06-10 via Nuitee
P
Plamen solo_traveller de
7
Cons:

Leider gab es Ameisen und Kakerlaken im Zimmer.

2026-06-09 via Nuitee