Quality Suites Nashville Airport

Breakfast was okay. Room was dated. Needs update. To pricey for outdated hotel.

The rooms were absolutely disgusting. We were not the only group there trying to cancel our booking because of how filthy it was. When I went down to ask if maybe they accidentally put us in a room that hadnt been cleaned yet (trying to give the benefit of the doubt) the front desk lady was snippy, rolling her eyes, and unhelpful. The carpets were actually sticky somehow, the walls were full of mystery drips, there were spots of something on the headboards and dresser, there was a giant mystery stain on the couch. It truly looks like they hadnt bothered cleaning it in years. The lobby of the hotel wasnt in much better shape with wallpaper peeling out of order signs everywhere. It honestly should've been our first clue.

Completely Unacceptable — Avoid This Hotel

Our stay was one of the worst hotel experiences I’ve ever had. The room was dirty, poorly maintained, and clearly not cleaned between guests. Under the sofa bed cushion we found used underwear, and there were food crumbs and debris under the bed. The floors had black stains everywhere, and most surfaces outside the breakfast area had a greasy film from not being cleaned.

The Keurig had mold, the microwave didn’t work until we discovered it wasn’t even plugged in and the electrical box was half out of the wall — a fire hazard. The toilet seat was broken, shifting dangerously when used, and the shower didn’t drain, filling the tub with water.

Customer service was just as bad. When we asked for a blow dryer, we were told they’d “call other rooms to find one.” When we pointed out the dirty underwear and crumbs, the response was simply, “Oh, sorry, we clean the rooms really.” Asking for towels felt like an inconvenience to the staff.

For $135 a night, this place should not feel like a run‑down, neglected motel. Between the filth, the broken fixtures, the mold, and the safety issues, this hotel is absolutely not worth staying at.

The Mexican restaurant has a waitress that gave me and my family a problem
Other than that I loved this place

Pictures are deceptive. This place is disgusting and has an old smell, couldn’t stay here. Got a refund

The wall in the room was smeared with make up, the room was also dated and sofa was stained and uncomfortable. Staff was nice but very unprofessional upon checking out as she was asleep on the lobby sofa and we had to waker her up to check out.

Don't have bottle water in rooms anymore

The breakfast was simple, but ok. I wish there were better curtains on the windows.

They called the day of our stay to tell me they overbooked and canceled our room. By far the worst experience ever.

No hot water staff doesn’t speak English

The room smelled, the lobby smelled when you walked in it smelled like dirty diapers. The room really smelled bad. The headboards are filthy. You can see handprints on them. The walls are dirty. The doors are dirty. The cracks and the walls are disgusting. Really needs to be updated. Don't recommend anybody stay here.

Inexpensive and convenient for the airport

We had a room for disabled persons. The room was like a suite, but the shower stall had quite a bit of mildew on the walls and outside the shower.