Creekstone Inn

Hotels
8.8 (4195 reviews)
4034 South River Road , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean facilities
Friendly staff interactions
Cons:
Rude housekeeping staff
Poor quality breakfast
Lack of laundry facilities

Categories

Cleanliness
8.38
Several reviews mention cleanliness positively, but issues with housekeeping were noted.
Service
9.05
Mixed feelings with some rude staff experiences, but many positive interactions were reported.
Location
9.39
Guests consistently praised the great location, especially for Dollywood visitors.
Room Quality
8.84
Rooms with good views and comfortable beds were frequently highlighted.
Amenities
8.87
Amenities were satisfactory, but misses like the laundry facilities were mentioned.
Value for Money
8.83
Most guests felt they received good value for their price.
Food and Beverage
7.88
Breakfast quality was criticized; some guests experienced issues with food.
Overall Experience
9.15
Overall, guests enjoyed their stay, despite some service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:20

Property Description

Riverfront Views and Balconies
Experience the serenity of the Little Pigeon River from your own balcony at Creekstone Inn. The picturesque views and the soothing sounds of the river create a tranquil retreat for guests.

Convenient Amenities
Each spacious room is equipped with modern conveniences like a microwave, refrigerator, and coffee machine. Enjoy the comfort of home while taking in the scenic beauty of the river right outside your window.

Outdoor Activities and Trolley Access
From fishing on-site to complimentary inner tube rentals, there are plenty of outdoor activities to enjoy. And with the Pigeon Forge Funtime Trolley stopping at the hotel, exploring the area's attractions is a breeze.

Experience relaxation and adventure at Creekstone Inn - book your stay now for an unforgettable getaway by the river.

Important information:

Guests must be 18 years of age or older to check in at the property.

Please note that a maximum of 8 rooms may be booked by a guest at one time. (Contact hotel for details.)

Please note that fishing requires a state-issued fishing license.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 13, 2026 until Sun, Mar 7, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Location

Guest Reviews

8.8
Based on 4195 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.15
M
Misty family_with_children us
10
2026-08-08 via Nuitee
A
Ashley family_with_children us
8
2026-08-08 via Nuitee
K
Keeling solo_traveller us
8
2026-08-08 via Nuitee
B
Brianna solo_traveller us
6
It was a relaxing stay accept for during the day. The room was hot compared to other places we have stayed at.
Pros:

The view of the river from the balcony

Cons:

The air conditioning unit didn’t work properly. When we got to our room, it was a bit warm and the temp was set at 68 degrees.

2026-08-08 via Nuitee
E
Eduardo solo_traveller us
7
Pros:

La ubicación lo cerca del río y la habitación bien solo falta un ventilador

Cons:

La chica que nos atendió cuando llegamos un poco seca para tratar a los clientes y una sugerencia solamente colocar un ventilador del lado donde no da el A/C hace mucho calor de ese lado de la cama. El otro lado de la cama donde estaba el aire está bien.

2026-08-06 via Nuitee
J
Jackson solo_traveller us
7
Pros:

The view. The location.

Cons:

AC is where 1 bed is, cold, bathroom was a divider, other bed side, warm. On ceiling you could see the outline of every 4×8 drywall. Not a fan of carpet in hotels. Guest were feeding wildlife, geese and ducks. Should explain to guests that if you feed them they become dependent on guests and that human food is not what the wildlife need.

2026-08-06 via Nuitee
R
Rebecca solo_traveller us
6
Good value, but could’ve been better
Pros:

I liked the view of the creek from my room. It’s really a very convenient and ideal location as well. The value for what you are getting compared to what others are paying further up the hill, is reasonable as well.

Cons:

It was grungy and outdated. The room smelled of old smoke from years ago. It was also loud. The garage underneath made it louder.

2026-08-05 via Nuitee
F
Frank solo_traveller us
9
Pros:

The creek was just awesome. The way the room was set up with the bathroom in the middle. Great idea. Food for the geese and duck, was just the best. I will be back

Cons:

Just some repairs and friendlier breakfast staff

2026-08-05 via Nuitee
F
Felicia solo_traveller us
8
2026-08-04 via Nuitee
M
Matthew solo_traveller us
10
Pros:

It was so close to everything and in a same time it was very relaxing. We loved the room size, clean, bed was comfortable. Staff was great!

Cons:

N/A

2026-08-04 via Nuitee
D
david solo_traveller us
10
Started with a great breakfast!
Pros:

Clean,quiet and comfy. Enjoyed our neighbors the ducks and geese.
Greatest "power shower" ever!

2026-08-03 via Nuitee
R
Racely solo_traveller us
7
2026-08-03 via Nuitee
R
Rachael solo_traveller us
8
Pros:

The rooms were clean and the river view was great.

Cons:

The front desk staff was very friendly. The kitchen staff on the other hand was not the happiest. Didn't like the run down hotel across the street. Besides that rooms were clean. Nice view.. roomservice could cleaned are room and made the bed besides just stocking towels and tp.

2026-08-03 via Nuitee
J
Joanie couple us
10
2026-08-03 via Nuitee
S
Shelby couple us
5
2026-08-03 via Nuitee
N
Nicole family_with_children us
9
2026-08-03 via Nuitee
D
Dayna family_with_children us
3
Noisy, inconvenient, and expensive.
Pros:

The only nice things are the look of the outside of the building and the river.

Cons:

The breakfast room and pool are across the street from tower 1 (tower 2 is across the river and even farther away). The pool is in a parking lot and on one side is a noisy go kart track. There is little to no soundproofing so we heard the people above us and our room was across from the stairs and elevator so lots of noisy people walking around the door/window. This was in addition to the go-kart place which is open until 11pm. Guests are permitted to smoke on their balconies and by the pool making it impossible to enjoy those spaces. Friday night, the smoke alarms went off at 1am for 45 minutes. Then again at 2:30 am. Nothing was on fire and there was no acknowledgement or apologies for being kept up. Then on Saturday morning, loud banging started at 5:45am (maybe dumpsters being emptied?). So we got no sleep. The breakfast was inedible. Watery eggs and sour waffle batter that stuck to the one machine that worked. Vending machines were mostly empty and much of the rest was expired. Some of the staff were very friendly and others seemed put upon to do their jobs.

2026-08-03 via Nuitee
D
Davey family_with_children us
8
Great location, comfortable, and for the price it was worth it.
Pros:

Access to the river and nice outdoor pool.

Cons:

Fire alarm went off at 1am. Not the properties fault.

2026-08-03 via Nuitee
S
Samantha family_with_children us
10
Was very happy with our stay will definitely be coming back the views was perfect
Pros:

Price was great and the room was very clean and smelled great! Beds were comfortable

Cons:

Fridge was turned off didn’t realize it until the next day when we went to get something out of it. Parking was OK once we figured out the extra space, staff didn’t make us aware of the added space.

2026-08-03 via Nuitee
M
Mickey couple us
3
Pros:

Location

Cons:

Room never got cleaned the curtains were very dirty and moldy

2026-08-03 via Nuitee