Comfort Suites Omaha Northwest

Hotels
•
Comfort Suites
6.4 (472 reviews)
10503 Bedford Avenue , Omaha , us
+1 402-445-0400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cockroaches
Dirty rooms

Categories

Cleanliness
3.48
Numerous reviews reported cockroaches and a dirty room.
Service
7.95
Staff was friendly, though some found them lacking in assistance.
Location
7.49
Conveniently located near major roads, though noisy due to proximity to freeway.
Room Quality
5.44
Rooms were described as clean but had significant pest problems.
Amenities
6.47
Basic amenities available but reported issues with pool.
Value for Money
7.43
Good price point but with serious cleanliness concerns.
Food and Beverage
5.98
Breakfast not well received; standard for hotels of this rating.
Overall Experience
6.95
Overall a lackluster experience due to cleanliness and pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:23

Property Description

Convenient Location
Less than a mile from I-680, the Comfort Suites Omaha offers easy access to major highways and attractions.

Relaxation and Comfort
Unwind in the indoor heated pool and whirlpool, or enjoy in-room amenities like free Wi-Fi, a microwave, and a refrigerator.

Fitness and Entertainment
Stay active in the exercise room with a TV, then grab a complimentary cup of coffee. With a range of amenities and nearby attractions, the Comfort Suites Omaha is the perfect choice for your stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 472 reviews
Cleanliness: 3.48
Service: 7.95
Location: 7.49
Room Quality: 5.44
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 5.98
Overall Experience: 6.95
K
Kavina • family_with_children • us
5
I will not stay there again.
Pros:

The breakfast was sufficient.
The bed was comfortable.

Cons:

The pool was not working and everyday the staff lied about it becoming ready.
Couldn't walk barefoot on the carpet. It felt gummy.

2026-07-22 • via Nuitee
K
Kilby • couple • us
1
Worst stay of my life
Pros:

That it was cheap

Cons:

A bug crawled on my face

2026-07-14 • via Nuitee
K
Kandice • family_with_children • us
1
2026-07-13 • via Nuitee
C
Christine • family_with_children • us
1
2026-07-12 • via Nuitee
B
Bobbie • solo_traveller • us
8
2026-07-05 • via Nuitee
S
Sandra • family_with_children • us
4
2026-07-01 • via Nuitee
S
Sandra • extended_group • us
4
Disappointing. Will never book a choice property again.
Cons:

The first rooms were disgusting. A used bar of soap in the shower.smelledike cigar smoke covered in aerosol window shades brokelights broken closet doors broken. Set off my asthma. Got moved upstairs. Rooms did seem clean but wiped everything down with lysol. Floors are very dirty and sticky. Smoke alarms are disconnected.

2026-07-01 • via Nuitee
L
Linda Jim • couple • us
1
I will not stay again
Cons:

It was a dump ,very dirty

2026-06-29 • via Nuitee
M
Mariz • family_with_children • us
8
2026-06-29 • via Nuitee
L
LEAH • solo_traveller • us
8
2026-06-25 • via Nuitee
T
Tyronne • couple • us
1
The place is falling apart and dirty
Pros:

The price

Cons:

It is falling apart. Dirty, the entrance light to my room was flashing. There was no body wash soap, the toilet roll holder was broken. There was a banana peel on my basin.

2026-06-25 • via Nuitee
M
maureen • solo_traveller • us
9
A great deal with friendly staff.
Pros:

It was clean, quiet and comfortable.

Cons:

It is an older hotel.

2026-06-21 • via Nuitee
D
Darek • extended_group • us
8
2026-06-17 • via Nuitee
E
Eric • solo_traveller • us
8
2026-06-16 • via Nuitee
K
Kyle Herold • solo_traveller • us
10
2026-06-13 • via Nuitee
A
Alma • family_with_children • us
5
5
Pros:

Pool breakfast

Cons:

The a bug was biting me

2026-06-11 • via Nuitee
J
Joel • family_with_children • us
7
Acceptable
Pros:

Breakfast was good. Service was good room was clean and comfortable

Cons:

Pool was cold

2026-06-10 • via Nuitee
S
Shayla • family_with_children • us
6
It was in the middle things were okay but did not exceed expectations
Pros:

The breakfast was good

Cons:

Our window blind did not go up or down. There was orange tape by the window to the carpet. Our bathroom was not very clean. The closet door was broken. The pool area was so congested you could not breath. Other guests we stayed with there fire alarms did not have the cover on them and the light was flashing.

2026-06-08 • via Nuitee
D
Donald • family_with_children • us
6
2026-06-08 • via Nuitee
E
Elis • family_with_children • us
2
2026-06-08 • via Nuitee