Comfort Suites Omaha Northwest

Hotels
•
Comfort Suites
6.4 (480 reviews)
10503 Bedford Avenue , Omaha , US
+1 402-445-0400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cockroaches
Dirty rooms

Categories

Cleanliness
3.48
Numerous reviews reported cockroaches and a dirty room.
Service
7.95
Staff was friendly, though some found them lacking in assistance.
Location
7.49
Conveniently located near major roads, though noisy due to proximity to freeway.
Room Quality
5.44
Rooms were described as clean but had significant pest problems.
Amenities
6.47
Basic amenities available but reported issues with pool.
Value for Money
7.43
Good price point but with serious cleanliness concerns.
Food and Beverage
5.98
Breakfast not well received; standard for hotels of this rating.
Overall Experience
6.95
Overall a lackluster experience due to cleanliness and pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:23

Property Description

Convenient Location
Less than a mile from I-680, the Comfort Suites Omaha offers easy access to major highways and attractions.

Relaxation and Comfort
Unwind in the indoor heated pool and whirlpool, or enjoy in-room amenities like free Wi-Fi, a microwave, and a refrigerator.

Fitness and Entertainment
Stay active in the exercise room with a TV, then grab a complimentary cup of coffee. With a range of amenities and nearby attractions, the Comfort Suites Omaha is the perfect choice for your stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 480 reviews
Cleanliness: 3.48
Service: 7.95
Location: 7.49
Room Quality: 5.44
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 5.98
Overall Experience: 6.95
T
Tom • couple • us
1
Stay away. Don't rely on the photos you see online they are deceiving.
Pros:

I didnt like anything.

Cons:

Lack of maintenance and the maintenance done was poor, the bed was hard, breakfast was useless. They did not keep it fresh and not many choices. Shape of this place made me weary of also eating their food. Very dirty place.

2026-09-13 • via Nuitee
D
Dopher • solo_traveller • us
7
2026-09-07 • via Nuitee
E
Eileen • couple • us
6
it was convenient for our travel and a good price.
Pros:

breakfast was good. variety of choices.

Cons:

there was no toilet paper holder in our room. there was no towel bar to hang up wet washcloth.

2026-09-07 • via Nuitee
S
Shane • solo_traveller • us
8
2026-09-05 • via Nuitee
S
Shane • solo_traveller • us
8
2026-09-05 • via Nuitee
S
Shane • solo_traveller • us
8
2026-08-21 • via Nuitee
M
Malcolm • couple • ca
2
We should have cancel and moved to another hotel but since we prepaid we stayed.
Pros:

It was fine standard free breakfast.

Cons:

The room had a damp smell.
Garage was not emptied daily, had to put the trash in the hall.
The was a hair ball under the bathroom sink our whole stay which meant the bathroom was not fully cleaned.
Hotel looked rundown not as nice as the described.

2026-08-18 • via Nuitee
O
Opie • family_with_children • us
1
My stay was awful. Fire the staff and hire people that will actually do their job.
Pros:

Tv and wifi didn't work. Lady told me she would be in to fix it and 2 days went by with no response from her. They follow you around and out to your car . Not friendly. Had no urgency to help. Had to wait 40 mins for someone to get to the front desk to check us in after a 6 hr drive.

Cons:

Didn't like the experience at all. Tv didn't work. Wifi didn't work. Staff said they would fix and after 2 days she still didn't fix it. Terrible experience. Trash and crumbs everywhere.

2026-08-17 • via Nuitee
J
Jessica • family_with_children • us
9
2026-08-03 • via Nuitee
K
Kavina • family_with_children • us
5
I will not stay there again.
Pros:

The breakfast was sufficient.
The bed was comfortable.

Cons:

The pool was not working and everyday the staff lied about it becoming ready.
Couldn't walk barefoot on the carpet. It felt gummy.

2026-07-22 • via Nuitee
K
Kilby • couple • us
1
Worst stay of my life
Pros:

That it was cheap

Cons:

A bug crawled on my face

2026-07-14 • via Nuitee
K
Kandice • family_with_children • us
1
2026-07-13 • via Nuitee
C
Christine • family_with_children • us
1
2026-07-12 • via Nuitee
B
Bobbie • solo_traveller • us
8
2026-07-05 • via Nuitee
S
Sandra • extended_group • us
4
Disappointing. Will never book a choice property again.
Cons:

The first rooms were disgusting. A used bar of soap in the shower.smelledike cigar smoke covered in aerosol window shades brokelights broken closet doors broken. Set off my asthma. Got moved upstairs. Rooms did seem clean but wiped everything down with lysol. Floors are very dirty and sticky. Smoke alarms are disconnected.

2026-07-01 • via Nuitee
S
Sandra • family_with_children • us
4
2026-07-01 • via Nuitee
L
Linda Jim • couple • us
1
I will not stay again
Cons:

It was a dump ,very dirty

2026-06-29 • via Nuitee
M
Mariz • family_with_children • us
8
2026-06-29 • via Nuitee
T
Tyronne • couple • us
1
The place is falling apart and dirty
Pros:

The price

Cons:

It is falling apart. Dirty, the entrance light to my room was flashing. There was no body wash soap, the toilet roll holder was broken. There was a banana peel on my basin.

2026-06-25 • via Nuitee
L
LEAH • solo_traveller • us
8
2026-06-25 • via Nuitee