Comfort Suites Omaha Northwest

Hotels
•
Comfort Suites
6.4 (453 reviews)
10503 Bedford Avenue , Omaha , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cockroaches
Dirty rooms

Categories

Cleanliness
3.48
Numerous reviews reported cockroaches and a dirty room.
Service
7.95
Staff was friendly, though some found them lacking in assistance.
Location
7.49
Conveniently located near major roads, though noisy due to proximity to freeway.
Room Quality
5.44
Rooms were described as clean but had significant pest problems.
Amenities
6.47
Basic amenities available but reported issues with pool.
Value for Money
7.43
Good price point but with serious cleanliness concerns.
Food and Beverage
5.98
Breakfast not well received; standard for hotels of this rating.
Overall Experience
6.95
Overall a lackluster experience due to cleanliness and pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:23

Property Description

Convenient Location
Less than a mile from I-680, the Comfort Suites Omaha offers easy access to major highways and attractions.

Relaxation and Comfort
Unwind in the indoor heated pool and whirlpool, or enjoy in-room amenities like free Wi-Fi, a microwave, and a refrigerator.

Fitness and Entertainment
Stay active in the exercise room with a TV, then grab a complimentary cup of coffee. With a range of amenities and nearby attractions, the Comfort Suites Omaha is the perfect choice for your stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 453 reviews
Cleanliness: 3.48
Service: 7.95
Location: 7.49
Room Quality: 5.44
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 5.98
Overall Experience: 6.95
A
Angela • family_with_children • us
5
2026-05-25 • via Nuitee
T
Thomas • solo_traveller • us
6
2026-05-22 • via Nuitee
H
Haley • couple • us
1
Do not recommend.
Cons:

Terrible smells—rooms, halls, dining area, fitness center; cracked outlets; ripped upholstery; stains; dirty floors—in rooms, halls, dining area, fitness area. Breakfast was basically empty and/or broken each morning. Left a night early because we couldn’t stand the smell anymore. Truly not sure what’s going on at this place.

2026-05-20 • via Nuitee
E
Elizabeth • couple • us
7
2026-05-20 • via Nuitee
B
Benjamin • family_with_children • us
5
Pros:

Hotel was adequate; clean for the most part.

Cons:

Pool area was dirty and there were a few smushed bugs on the walls in our room.

2026-05-18 • via Nuitee
K
Kharga • solo_traveller • us
1
Pros:

Good breakfast

Cons:

Building smelly, lack of items as mentioned in my booking

2026-05-18 • via Nuitee
S
Steve • couple • us
3
Not great
Pros:

Breakfast I did not eat breakfast or we didn’t have anything to eat no meats no milk no cereal

Cons:

Stayed on third floor one little elevator, one ice machine on the first floor

2026-05-18 • via Nuitee
K
Kathleen • couple • us
7
Cons:

When I checked in on Friday afternoon, there was a gentlman behind the counter. I did not catch his name. He was on his cell phone talking with someone when I came in The call was NOT work related. He asked me for my driver's license, and that was the extent of the conversation he had with me through out the entire check in process. He spent the entire time talking to the person on his cell phone.

The breakfast was good, but on Saturday, we arrived at breakfast abut 8:15 and there were no eggs, no sausage, no milk for the cereal, no syrup for the waffles, only 2 cups of waffle batter, 1 english muffin, 1 bagel, 2 pieces of fruit available. There were no napkins, they used Kleenex instead and the Kleenex's were gone. Keep in mind, breakfast goes until 9:30. There was no one around at the front desk. After 10 minutes of waiting, the gentleman behind the front desk came back. (the same one from Friday when we checked in) We informed him of the fact that there was minimal food left. He said he would take care of it. He took his time refilling the food and spent the entire time on his cell phone talking to someone, I believe it was the same person from the day before, based on what I could see on the screen of his cell phone.

2026-05-12 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-05-11 • via Nuitee
H
heavyn • couple • us
1
2026-05-10 • via Nuitee
J
Juan • solo_traveller • us
1
2026-05-09 • via Nuitee
A
Alex • solo_traveller • us
9
Pros:

La ubicación

2026-05-08 • via Nuitee
L
Louise • couple • us
6
Cons:

The breakfast was all highly processed foods except for the banana. They sprayed and unpleasant out in the hallways.

2026-05-05 • via Nuitee
A
Alee • couple • us
8
2026-05-02 • via Nuitee
S
Shennon • solo_traveller • us
7
I got good nights' sleep, so I was well rested. I was nervous about roaches. Staff was friendly.
Pros:

My room was great! Breakfast was good.

Cons:

The roach I saw on the first floor. The elevator was dirty.

2026-04-30 • via Nuitee
C
Cornelio • couple • us
10
2026-04-29 • via Nuitee
M
Michelle • family_with_children • us
7
Comfortable not to bad, getting old amd needs some upkeep. Staff was friendly no issues there.
Pros:

Old and rundown a bit, not the best part of town but it wasn’t bad.

Cons:

TV in one room didn’t work right. You couldn’t plug the tubs. It was decent.

2026-04-28 • via Nuitee
M
Mauro Y • couple • us
1
2026-04-20 • via Nuitee
D
Dale • family_with_children • us
3
Would not book at that particular Comfort Inn again. Have stayed at others that were nice.
Cons:

The room had a stale smell to them, hallways and elevators were dirty. Pool was small, breakfast was limited in amount of food provided. Milk in a pitcher is unsanitary. Limited space to sit and eat. Shower in room with low pressure.

2026-04-20 • via Nuitee
J
Jose • couple • us
5
The lady at the front desk ..rude..I have 4 children when I checked in she asked if the room I got was big enough and I
Pros:

It was clean, comfortable

Cons:

The staff at the front seat doesn’t greet you and watches you through the cameras..doesn’t smile

2026-04-19 • via Nuitee