Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 4039 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
B
Brett • solo_traveller • au
8
Pros:

Close to everything. Staff helpful.

Cons:

Noisy. Needed block out curtains.

2026-09-18 • via Nuitee
L
Larry • extended_group • us
10
Very nice and convenient.
Pros:

The property is right across from the main train station and an easy walk into old town. Rooms were a decent size and clean.

Cons:

The property was slightly on the pricey side and if you wanted breakfast it was 25 francs per person.

2026-09-18 • via Nuitee
V
Veronica • couple • us
8
2026-09-16 • via Nuitee
H
Hardmut • solo_traveller • ch
8
Pros:

Lage und Ruhe

2026-09-16 • via Nuitee
B
Barbara • family_with_children • ch
9
Wunderbarer aufenthalt
Pros:

Frühstück grosse auswahl, frische zutaten

Cons:

Xxx

2026-09-16 • via Nuitee
A
Alexandre • couple • br
6
You pay only for the location
Pros:

The location is impeccable—there’s no faulting that. It’s attractive, too, and close to markets, restaurants, tourist attractions, and the train station.

Cons:

The bathroom is dysfunctional, the rooms lack blackout curtains, and the breakfast is terrible—one of the worst we’ve ever seen.

2026-09-16 • via Nuitee
Y
Yasmeen • couple • lu
5
An expensive 3 star hotel
Pros:

the Location was great. Its just in the center

Cons:

There is a problem in the Hotel with Hot water in the shower.Had a lot of issues with that during a shower and wasn't comfortable at all as it was switching to hot n cold every few seconds. The fridge inside the room did not work as well and neither the phone to call up the reception. The Hotel staff could do nothing but offered us some compensation for the parking at the end of the stay. The price asked for the room was far too much compared to the services overall

2026-09-16 • via Nuitee
A
Andre • family_with_children • br
9
2026-09-15 • via Nuitee
R
rafaelia • couple • cy
10
2026-09-15 • via Nuitee
D
Daniel • solo_traveller • us
8
Crest location and close to everything.
Pros:

Clean and in a good location

Cons:

Friday night was a loud night from the bar. Like others no AC, so hot.

2026-09-14 • via Nuitee
L
Laura • couple • ge
10
2026-09-14 • via Nuitee
S
Shannon Christine • couple • ca
10
Excellent 2 Day Stay in Lucerne
Pros:

The location was PERFECT. Close to old town, the wooden bridge and the train station. The property was clean and well presented.

Cons:

Nothing

2026-09-14 • via Nuitee
G
Gabriele • solo_traveller • de
10
2026-09-13 • via Nuitee
I
Ilya • family_with_children • us
9
2026-09-13 • via Nuitee
Y
Yu • extended_group • au
9
2026-09-13 • via Nuitee
İbrahim • family_with_children • tr
9
2026-09-13 • via Nuitee
H
Hany • solo_traveller • eg
7
2026-09-13 • via Nuitee
B
BIN • solo_traveller • us
8
Pros:

Location

Cons:

Pricy

2026-09-12 • via Nuitee
E
Evelyne • solo_traveller • ch
8
2026-09-12 • via Nuitee
W
wahoosteve • solo_traveller • us
10
Great Stay in Lucerne
Pros:

Great location, comfortable rooms, & outstanding staff. A shout out to Rahim, who helped us retrieve a phone we had lost at the airport. Thanks for your commitment to guests!

Cons:

It gets a little noisy on the street outside when the bar closes, but the hotel has no control over that!

2026-09-11 • via Nuitee