Grand Magic Hotel Marne La Vallée

Hotels
8 (11590 reviews)
20 Avenue De La Fosse Des Pressoirs , Magny-le-Hongre , FR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good for kids
Cons:
Cleanliness issues
High food prices
Small rooms

Categories

Cleanliness
7.89
Some reviews mention cleanliness issues, such as dirty common areas.
Service
8.86
Staff described as friendly and helpful, contributing positively to the experience.
Location
8.9
Convenient location with easy access to Disney and transport options.
Room Quality
7.85
Mixed feedback; some rooms described as small and with issues.
Amenities
7.88
Variety of amenities, but some guests noted the pool and dining options had limitations.
Value for Money
7.34
Concerns regarding the value of dining options; some felt services were overpriced.
Food and Beverage
6.89
Negative feedback on food quality and buffet pricing; not satisfactory.
Overall Experience
8.36
Generally positive stays, but specific issues led to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:07

Property Description

Unique Immersive Experience:
The Grand Magic Hotel in Disneyland Paris offers a one-of-a-kind immersive experience for guests of all ages. With its starlight-themed rooms and breathtaking views, it's a magical escape like no other.

Exciting Amenities:
From a heated indoor pool to a video game room, the hotel provides a range of amenities for relaxation and entertainment. Stay active at the fitness centre or unwind with a cocktail at the Magic'Hall Bar.

Delightful Dining Options:
Indulge in traditional cuisine at Chez "Maurice" restaurant or enjoy a buffet breakfast and dinner. For a special dining experience, opt for à la carte at "A la table de Monsieur Maurice." Pleasure and delicacies await at every turn.

Immerse yourself in the magic of Grand Magic Hotel and book your enchanted stay now!

Important information:

Please note that the city tax amount is subject to change once a year.

Please note that extra beds can only be added in Suites.

Please note that the credit card used to make the reservation and a photo identification will be requested on arrival. The name on the credit card and photo identification must match the guest's name

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guide dogs are accepted upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 9, 2026 until Sun, Nov 22, 2026
Swimming pool: Closed from Mon, Nov 8, 2027 until Sun, Nov 21, 2027
Swimming pool: Closed from Mon, Nov 6, 2028 until Sun, Nov 19, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Location

Guest Reviews

8
Based on 11590 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 6.89
Overall Experience: 8.36
N
Noémi • family_with_children • hu
9
2026-09-19 • via Nuitee
O
Owen • family_with_children • gb
6
Pros:

Location. Cleanliness.

Cons:

Subject: Formal Complaint – Dangerous and Overcrowded Shuttle Bus Service

Dear Sir/Madam,

I am writing to make a formal complaint about the shuttle bus service provided between the Grand Magic Hotel and Disneyland Paris during our recent stay.

The shuttle service was completely overcrowded and, in my opinion, presented a serious safety risk. Three hotels being served by the same shuttle is clearly far too much, particularly during peak periods when large numbers of families are travelling to and from Disneyland Paris.

The situation became extremely uncomfortable and, more importantly, dangerous. The buses were packed beyond what should reasonably be considered acceptable, with passengers struggling to board and being forced into an overcrowded and confined space. On occasions, fights were breaking out between passengers as tensions escalated.

This is completely unacceptable for a service transporting families, including young children, to and from a major family destination such as Disneyland Paris. There should never be a situation where a hotel shuttle becomes so overcrowded that arguments and physical altercations are taking place.

I appreciate that the shuttle service is likely to be particularly busy at peak times, but this does not justify operating a service where demand clearly exceeds what can be safely accommodated. If three hotels are relying on the same bus, additional buses should be provided during busy periods, or the hotels should have separate services.

We chose to stay at the Grand Magic Hotel expecting a reasonable, safe and reliable service to Disneyland Paris. Instead, the shuttle experience was stressful and genuinely concerning, and it negatively affected our experience as a family.

Given the seriousness of the situation, I would also like to request appropriate compensation for the inconvenience and disruption caused.

2026-09-19 • via Nuitee
B
Barroeta • extended_group • es
10
2026-09-18 • via Nuitee
J
Juanma • solo_traveller • es
10
2026-09-17 • via Nuitee
M
Medenica • solo_traveller • me
9
2026-09-17 • via Nuitee
Çiğdem • family_with_children • tr
9
2026-09-17 • via Nuitee
J
Julian • family_with_children • es
8
Era uno de los mejores hoteles y espero que vuelva a serlo
Pros:

No es la primera vez que me alojo en el mismo. De hecho, es uno de mis hoteles favoritos para visitar Disneyland. Tras la reforme, se ha mejorado la tematización, el desayuno está muy bien y con un horario adecuado y el proceso de checking es muy ágil. Dispone de transporte hasta el parque. Todo esto está muy bien, pero he notado un cambio a peor en esta última visita, cosa que señalo, porque es fácil que vuelva a ser perfecto

Cons:

Se nota falta de mantenimiento. Dos piezas de mi baño estaban en mal estado, las máquinas de vending estaban casi vacias los 3 días. No hay nada de comer a partir de las 22:15 (y el parque cierra a esa hora) aunque el bar continua abierto, pero sólo para bebidas. Además, volver en el autobus a la vuelta del parque es una locura por la cantidad de gente que debe subir de varios hoteles. La tienda tiene además un horario que hizo que siempre estuviera cerrada durante el tiempo de estancia en el hotel. Su principal función es alojar a personas que van al parque y debería adaptarse a sus horarios. Son detalles fáciles de corregir.

2026-09-17 • via Nuitee
L
Laia • family_with_children • es
8
2026-09-17 • via Nuitee
B
Bethany • family_with_children • gb
7
Magical and Disney tired
Pros:

The location of the hotel is really close to the parks either by walking or getting the shuttle. Good value for money!

Cons:

Refill of tea and coffee station in the room as ended up having to go to reception for more

2026-09-17 • via Nuitee
J
Juan • family_with_children • es
8
Cons:

El autobús de vuelta, se saturan y la gente llega a empujar y a hacer daño a los niños. Deberían hacer presión para que haya un control y una regulación, en vista de lo incívico que es la gente

2026-09-17 • via Nuitee
S
Sarah • family_with_children • au
10
2026-09-17 • via Nuitee
L
Laia • family_with_children • es
8
Pros:

La decoració de l’hotel i les seves habitacions. El personal també va ser amable.

Cons:

Els coixins

2026-09-17 • via Nuitee
P
Patrick • family_with_children • nl
7
2026-09-16 • via Nuitee
P
Pedro Catarino • solo_traveller • pt
8
Pros:

Camas e localização

Cons:

Transferes de volta do parque,muita confusão, optei por vir de uber para o hotel todos os dias.

2026-09-16 • via Nuitee
G
Gemma UK • solo_traveller • gb
10
2026-09-15 • via Nuitee
K
Kajul • couple • gb
8
Okay
Pros:

It’s a lovely designed property and great staff

Cons:

However the room I got, the bathroom was for disabled so it was wetting up everywhere

2026-09-15 • via Nuitee
A
Alessio • family_with_children • it
10
Pros:

Posizione ottima, colazione altrettanto

2026-09-15 • via Nuitee
L
Laura • extended_group • it
10
2026-09-15 • via Nuitee
C
Céline • solo_traveller • fr
8
Pros:

Le concept

Cons:

Ras

2026-09-15 • via Nuitee
M
Moran • family_with_children • il
10
תמורה מלאה למחיר
Pros:

צוות מדהים
המלון ממקום 10 דק נסיעה מהפארק יש שאטלים חינם הלוך חזור ממש כל 10 דק
בבוקר עמוסים ממש (באופן אישי ויתרנו והזמנו מונית)
המלון נקי
והצוות מאוד נעים
ארוחת בוקר אירופאית סטנדרטית
לא עשירה במיוחד אבל מוצאים מה לנשנש
בריכה מקורה לא מחוממת
מתחם מתנפחים בגינה

Cons:

לא באמת באחריות המלון אבל השאטלים לדיסני מאוד עמוסים

2026-09-14 • via Nuitee