Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Noise from adjacent rooms
Old furniture

Categories

Cleanliness
8.01
Several reviews noted issues with cleanliness, including dirty walls and mold.
Service
9.48
The staff is frequently described as friendly and attentive.
Location
9.02
Multiple reviews praised the hotel's convenient location near attractions.
Room Quality
7.97
Issues noted included old furniture and noise from adjacent rooms.
Amenities
9
Amenities were generally satisfactory, with some rooms lacking reliable WiFi.
Value for Money
8.96
Value perceived as good considering location and service.
Food and Beverage
9.01
Breakfast was reported as good, though not very varied.
Overall Experience
8.98
Despite some issues, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:25

Property Description

Florentine Garden and Classic Rooms
Experience the charm of a Florentine garden at Allegroitalia San Gallo Firenze, just a short stroll from the Accademia Gallery. Indulge in classically furnished rooms featuring parquet flooring, luxurious fabrics, and leather chairs.

Delicious Breakfast and American Bar
Start your day with a delightful buffet breakfast offering cappuccino, Tuscan ham, and pastries. For a more relaxed morning, opt for breakfast room service. Unwind later at the American bar with a refreshing drink in hand.

Concierge Services and Bike Hire
Let our dedicated staff enhance your stay by arranging trips to iconic spots like the Uffizi Gallery. Explore the city at your own pace with our convenient bike hire service, perfect for discovering Florence Cathedral and the historic center.

Book now and elevate your Florence experience at Allegroitalia San Gallo Firenze.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 929 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
D
David solo_traveller it
8
2026-07-03 via Nuitee
M
Matstumoto solo_traveller jp
9
3泊したけど、快適でストレスフリー。
Pros:

観光ではないEU大学に仕事で行ったり友人がこの界隈に住んでて、便利な場所。朝食も良かった。スタッフの感じが良くて美味しいレストランを教えて貰った。

Cons:

廊下やエレベーターがちょと古い感じ。

2026-07-02 via Nuitee
T
Tina couple si
10
Pros:

location was excellent, we walk to the Dome and Ponte Vecchio. The staff was super friendly and nice. everything was perfect.

2026-07-02 via Nuitee
C
c roberto solo_traveller it
10
2026-07-01 via Nuitee
P
Prakashtha couple fr
9
2026-07-01 via Nuitee
D
Daniela solo_traveller it
9
Pros:

Stanza ampia e servizi comuni

2026-06-28 via Nuitee
A
Ana solo_traveller pt
8
2026-06-27 via Nuitee
S
Sandrine solo_traveller ch
10
2026-06-24 via Nuitee
E
Elena solo_traveller it
8
terrò questo hotel in considerazione
Pros:

Colazione ricca e fresca. Staff molto gentile e disponibile. Silenzio. Comodità del letto. Posizione non centralissima ma molto comoda ai mezzi e comunque raggiungibile con una piacevole passeggiata

Cons:

L'aria condizionata a 18° in camera, impostata, come mi è stato detto, per la clientela americana...
La temperatura non è regolabile dalla stanza, ma va richiesto alla reception.
Ventola del condizionamento rumorosa.
Spazio esterno della colazione migliorabile (pulizia, piante etc).

2026-06-24 via Nuitee
J
Juan Bautista couple uy
9
2026-06-24 via Nuitee
M
Murat family_with_children tr
10
2026-06-22 via Nuitee
V
Valentin solo_traveller us
9
2026-06-17 via Nuitee
B
Benjamin couple be
8
2026-06-16 via Nuitee
E
Eric couple fr
5
Moyen
Pros:

La chambre

Cons:

Bruit de la climatisation dans la chambre
Salle du petit déjeuner
Offre de petit déjeuner

2026-06-15 via Nuitee
3
31stanleyy Couples
2
Lost item with no help.
Pros:

I would not stay at Hotel San Gallo Palace again.

Our stay was pleasant until the final day, when an irreplaceable personal item that I have owned for approximately 25 years disappeared from our room after housekeeping service. This was not a valuable item that would normally be placed in a hotel safe, but it has enormous sentimental value and cannot be replaced.

What disappointed me most was not just the missing item, but how the situation was handled by hotel management and staff.

The evening the item was reported missing, I was told I would receive an update by 8:00 AM the next morning. No one contacted me. At 9:00 AM, I had to go to the front desk myself, where it became clear that housekeeping had not yet been contacted to investigate. After another hour with no update, I returned to the desk again and staff contacted housekeeping a second time. Roughly another hour later, I was told they could not find the item.

As we were checking out, I offered to leave my contact information in case the item was later located. Surprisingly, staff initially did not seem interested in taking my information because they believed the search was complete. Only after I insisted did they agree to take my details and mention that they would contact their laundry provider. In my opinion, checking with the laundry company should have been one of the first steps taken, not something brought up only after a guest was already leaving the property.

Losing a sentimental item is upsetting. Feeling that the investigation lacked urgency, communication, and thoroughness made the experience significantly worse.

If you are traveling with anything that has sentimental value, I would strongly recommend exercising extreme caution. Based on my experience, I left feeling that guest concerns regarding lost property were not handled with the level of attention, communication, or customer service I would expect from a hotel in this category.

2026-06-08 via Tripadvisor
M
Martina family_with_children sk
8
Celkovo sme boli spokojní všetci, veľmi dobré raňajky, milý personál.
Pros:

Chutné raňajky.

Cons:

Staršia vaňa

2026-06-01 via Nuitee
M
Maria Marta couple ar
10
Muy buena estadía !
Pros:

Bien ubicado, desayuno muy bueno, bar con jardín al frente lindisimo !

Cons:

La limpieza de la habitación no era buena .

2026-05-28 via Nuitee
J
jabnolla Family San Juan, Puerto Rico
10
Very nice stay
Pros:

Staff was super helpful and friendly at all times. We had an issue with the A/C and the late shift worked hard to make it happen. But they even offered to relocate us to another hotel because they were full. They pulled it off and we had a great stay. Supermarket nearby and nice restaurants. The outside bar was lively.

2026-05-21 via Tripadvisor
J
Jose family_with_children us
10
Very Nice stay, would come back again. Good location for places to eat.
Pros:

Great staff.

Cons:

We had issues with the A/C in one of our rooms but the late night crew made three visits did some electrical and got it running. They even offered to relocate us to another hotel but they fixed it. Great service.

2026-05-21 via Nuitee
L
LUC couple fr
8
Émerveillement.
Pros:

L’hôtel est relativement loin du centre. Le préciser pour les personnes de déplaçant difficilement. Par contre tram à proximité et direct aéroport…

Cons:

Pas de dosettes de café renouvelées ..
 quoi sert la cafetière ?…. ☹️

2026-05-10 via Nuitee