Hotel Hacienda

Hotels
The Q Project
8.7 (1789 reviews)
Av. Eduardo Mata 1918 , Oaxaca City , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Great location
Nice amenities
Cons:
Cleanliness issues
Food temperature problems

Categories

Cleanliness
8.38
Some reviews noted issues with room cleanliness.
Service
9.35
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.89
Location is convenient for access to local amenities and the city center.
Room Quality
8.34
Rooms reported as spacious, but some issues with pillows were mentioned.
Amenities
8.87
Facilities described positively, including a well-maintained pool and pleasant gardens.
Value for Money
8.83
Value deemed acceptable considering the service and location.
Food and Beverage
7.88
Mixed reviews on restaurant quality, with specific issues noted about food temperature.
Overall Experience
9.05
Generally positive experiences with notable service and location, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Luxurious Accommodations
Hotel Hacienda, centrally located in Oaxaca, offers a range of rooms and suites with modern amenities like air conditioning, telephone, and private bathrooms, ensuring a comfortable stay for every guest.

Gourmet Dining
Indulge in a culinary experience at our on-site restaurant, serving a variety of local and international dishes for breakfast, lunch, and dinner. The poolside bar offers a selection of special beverages to enjoy while soaking up the sun.

Convenient Services and Attractions
Explore Oaxaca City with ease using our guided tours and car rental services. With popular attractions like Santo Domingo Temple and Macedonio Alcalá Theatre just minutes away, Hotel Hacienda is the perfect base for your adventures. Book now and enjoy free Wi-Fi and parking during your stay.

Important information:

Policy group: More than 5 room reservations will apply a policy group, property will be in contact with you to give you more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 1789 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
H
Hignell solo_traveller nl
9
2026-07-25 via Nuitee
O
OMAR solo_traveller mx
9
Pros:

El personal y su atención súper amable. La ubicación perfecta. La alberca deliciosa. La habitación muy amplia, cómoda.

Cons:

Lo único es mejorar el sanitario.

2026-07-24 via Nuitee
M
Moises family_with_children mx
9
Pros:

Su diseño, limpieza, la calidez que se percibe en cada rincón del hotel.

Cons:

En general todo muy bien, por dar una sugerencia mejorar las opciones de desayuno.

2026-07-23 via Nuitee
S
Sulma Garcia solo_traveller mx
9
Pros:

Miy cómodas las camas

Cons:

Todo bien

2026-07-23 via Nuitee
S
Sulma Garcia solo_traveller mx
9
Pros:

El servicio fue muy bueno

Cons:

Todo ok

2026-07-23 via Nuitee
R
Rachel solo_traveller nz
9
Pros:

Friendly attentive staff. Good facilities..Great to have a pool

Cons:

Its a little removed (a long walk) from the historic centre

2026-07-23 via Nuitee
O
OCHOA solo_traveller mx
10
2026-07-23 via Nuitee
S
silvia solo_traveller mx
10
2026-07-22 via Nuitee
P
Pradel solo_traveller mx
8
Pros:

Ubicación por que nos quedamos solo una noche y es conveniente para evitar el tráfico del centro

Cons:

El desayuno, salimos temprano y no tenían todo lo del menú

2026-07-21 via Nuitee
W
William couple us
8
On the top end of medium priced hotel.
Pros:

Clean, large well equipped pool, good sized bedroom, comfortable bed, nice reception area, good breakfast,

Cons:

Some small things: one stained bedspread. Front desk a little unfriendly. Furniture a little worn.

2026-07-21 via Nuitee
G
Gloria solo_traveller mx
9
2026-07-19 via Nuitee
T
Terra couple us
8
Pleasant and easy
Pros:

It is a very large property with a benefit of having a proper restaurant and a pool as a plus. The staff at the front desk were very nice and helpful and restaurant staff were patient and kind. Food was yummy. Also it’s within 25 minutes walking to the main town square. I felt safe as a single woman walking to and from on my own.

Cons:

While beautiful, the rooms are a bit dated, the shower and the furniture in the room need some updating.

2026-07-18 via Nuitee
B
Bonola solo_traveller mx
7
Pros:

La ubicación e instalaciónes eran buenas, la alberca le da el toque!

Cons:

El personal dió mucho que desear, no saludan, no hay cordialidad!

2026-07-17 via Nuitee
V
Vany63 solo_traveller mx
10
Pros:

Su arquitectura

Cons:

Las almohadas

2026-07-17 via Nuitee
J
Johan family_with_children nl
8
Fine hotel with nice swimming pool
Pros:

We were here only one night, but it was a good experience. Nice, comfortable rooms. Great swimming pool.

2026-07-17 via Nuitee
E
Erika solo_traveller ch
9
2026-07-17 via Nuitee
P
Pérez Moreno solo_traveller mx
10
Pros:

La atención, servicio y las amenidades.

Cons:

El estacionamiento que es cupo limitado y corres el riesgo de quedarte sin lugar para el auto.

2026-07-09 via Nuitee
J
Jessica family_with_children mx
10
Pros:

Nos gustó el ambiente familiar del hotel, las instalaciones y la atención del personal.

2026-07-06 via Nuitee
G
guadalupe solo_traveller mx
10
Pros:

Los espacios, la alberca, la univavion, muy cerca del centro

Cons:

El estacionamiento se congestiona y tienes que pedir que muevan los carros

2026-07-05 via Nuitee
G
GUADARRAMA RANGEL solo_traveller mx
10
Pros:

Gran ubicación, las habitaciones son muy cómodas y de buen tamaño en comparación a los hoteles que se encuentran mas cerca del centro

Cons:

El aire acondicionado no enfriaba la habitación, tan vez le faltaba mantenimiento

2026-07-05 via Nuitee