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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Garden
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Accommodation
With 237 well-appointed rooms featuring modern amenities like air conditioning and minibars, ITC Sonar Kolkata ensures a comfortable stay for every guest. The elegant decor and cozy seating areas provide a relaxing retreat after a day of exploring the vibrant city.
Diverse Dining Options
Indulge in a culinary journey at the hotel's 5 dining venues offering a variety of cuisines. From the exotic flavors of Pan Asian to the rich Awadhi dishes at Dum Pukht, there is something to satisfy every palate. Guests can also unwind with refreshing beverages at Fabelle - Chocolate Boutique and Bay Of Bengal - Tea and Coffee Lounge.
Relaxation and Convenience
Take a dip in the outdoor swimming pool, unwind at the bar, or seek assistance from the 24-hour front desk for a seamless experience. With facilities like a tour desk, free parking, and easy access to nearby attractions like the Indian Museum and Victoria Memorial, ITC Sonar Kolkata ensures a memorable stay.
Experience luxury and comfort at ITC Sonar Kolkata - Book your stay now for an unforgettable experience!
Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.
Guest of Executive Club & Executive Club Exclusive can enjoy one on one beverage offer during the cocktail hours.
Guest of The Tower & above can enjoy Luxury hours as per service design.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Very good
Very very nice
Op alle vlakken een voltreffer. Prachtige faciliteiten, transparant kostenplaatje, erg proper en smaakvol. Overal geweldige aroma’s
Net
It was was a great experience .
Always a positive experience, and the hotel compensates for any shortcomings with their courteous manner. The food and staff are very welcoming. During your stay, look for Swagat in house keeping; he's a great and helpful person. If you're using their taxi service, ask for Shanto Das and Ganesh Sah. At the management level, Amir is very helpful and ensures you get the solutions you need. I would say this is the best experience in Kolkata, even surpassing its sister hotel right next door, mainly because the rooms at Sonar are better designed.
Had a good experience here good property
An absolute pleasure to stay at ITC Sonar in Kolkata as one can feel responsible luxury. The staff right from entering the hotel lobby till your check out is simply superb. And definitely the food is just awesome every time we step into any of the signature restaurants like Dum Phukt , Peswari or Ed n Pavilion.
The staff members were all really polite and helpful. The facilities were amazing, and overall we enjoyed our stay here.
Amazing experience. Amazing food and great ambiance
I felt very fresh and they mentioned the entire campus very green.. specially lotus ...i just love it
Good. Nice people. Very good.
Excellent atmosphere, great hospitality.
Haven't spent much time here, so far it is good.
Very good stay and enjoyed the ITC service
I stayed at ITC Sonar, Kolkata, in Room 3104 from 30 June to 4 July and would like to bring to your attention several service lapses that significantly detracted from what should have been a premium five-star hospitality experience.
1. Miscommunication regarding room upgrade
At check-in, the receptionist informed me that I had been upgraded to a suite category. However, upon entering the room, I found that it was the same category as originally booked. If there was no actual upgrade, this should not have been communicated as one.
2. Mishandling of a delivered parcel
On 3 July, I was expecting a parcel and, before leaving the hotel in the morning, gave explicit instructions to both the reception and bell desk to place it in my room upon delivery. These instructions were reiterated when the hotel porter called to confirm that the parcel had arrived. Despite this, the parcel was neither placed in my room nor was I informed that it was being held at the bell desk. As a result, at approximately 11:15 p.m., I had to personally go down to the reception to locate and collect it.
3. Confusion regarding billing and checkout
On 3 July at around 10:30 p.m., I requested the reception to prepare my bill as I was scheduled to depart early the next morning. The bill was prepared and I was informed that the deposit amount had been released. On 4 July, I simply requested a printed copy of the bill, only to be told that I had not been checked out because the previous night’s billing had not been collected. This resulted in unnecessary confusion and inconvenience, and I was asked to make another payment despite the deposit already held by the hotel being substantially higher than the final bill amount.
In addition to the above incidents, I found the overall demeanor of much of the reception and restaurant staff disappointing. There was a noticeable absence of warmth, smiles, greetings, or basic courtesies that one would normally expect at a luxury hotel.
Breakfast was great
I am always happy to be with ITC Sonar. Jamil, mahawish and Sujoy are awesome
Amazing experience. Love the time in hospitality at the hotel
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