Hotel Casa Capsa

Hotels
8.1 (331 reviews)
Calea Victoriei 36 , Bucharest , ro

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast options
Cons:
Poor cleanliness
Old furnishings
Service issues with breakfast

Categories

Cleanliness
6.9
Several reviews mentioned poor cleanliness and room maintenance.
Service
9.4
Generally positive remarks on staff kindness and helpfulness, despite some complaints.
Location
9.4
Multiple reviews highlight central and convenient location.
Room Quality
7.9
Some rooms were described as old and in need of updates, but others were nicely upgraded.
Amenities
7.4
Amenities mentioned were not up to par for a more modern hotel.
Value for Money
7.4
Some guests felt they did not receive the expected value based on complaints about pricing discrepancies.
Food and Beverage
7.9
Breakfast quality received mixed reviews; some enjoyed it, others had issues.
Overall Experience
8.5
The overall experience varied based on specific stays, but some guests expressed strong dissatisfaction and others were pleased.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Luxurious Accommodations
Step into a world of elegance and comfort at Hotel Casa Capsa, where every room and suite is adorned with sparkling chandeliers and baroque furnishings. Enjoy a restful night's sleep on our plush matrimonial beds surrounded by exquisite decor.

Event Spaces and Dining
Host your next major event or exhibition at Capsa, with 4 elegant restaurant salons and the luxuriously equipped Blue Conference Salon at your disposal. Indulge in traditional homemade sweets at our pastry shop, featuring treats like baklava, bonbons, and chocolates crafted from original recipes.

Exclusive Guest Perks
As a guest of Casa Capsa, delight in a 5% discount at our on-site restaurant, where you can savor delectable dishes in a sophisticated setting. Experience luxury and hospitality like never before at Hotel Casa Capsa.

Important information:

Please note that this property requires guests to pay upon check-in.

Please note that there might be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).

Room size and shape may vary due to the structure of historical building.

Please note that rooms have street or courtyard views and they are assigned based on availability.

For reservations with the purpose of film and photo shootings, please contact the hotel management. For these reservations, the hotel will ask for an additional fee to be paid upon arrival.

Please note that extra charges will be applied for early check-in and late check-out.

Parking is offered and subject to availability. Guests are kindly requested to provide the plate number in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 14 years old stay for 100 lei per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs RON 5 per hour.

Location

Guest Reviews

8.1
Based on 331 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.5
A
Alex solo_traveller us
4
Pros:

Breakfast and location were good

Cons:

There is no gym available, despite what the description says

2026-06-16 via Nuitee
M
Mihai couple ro
9
Pros:

The location is top, right in the center of Bucharest. I highly recommend the hotel.

2026-06-15 via Nuitee
B
Bogdan solo_traveller dk
1
2026-06-12 via Nuitee
A
Antonio solo_traveller it
6
In fondo non è male ma ha ampi margini di miglioramento
Pros:

La posizione

Cons:

Albergo triste e datato avrebbe bisogno di una rinfrescata

2026-06-12 via Nuitee
西山 solo_traveller jp
9
Pros:

一階の部屋は暗かったため上階の部屋に替えてくれた。客の要望に応えようとする姿勢は評価できる。

Cons:

冷房機器が古いためかかなり音がうるさかった。

2026-06-10 via Nuitee
M
MARIO couple pl
9
2026-06-09 via Nuitee
G
GWILYM couple gb
7
Disappointing
Pros:

Good location near old town
Clean bedrooms
En suite bathroom
Clean towels every day

Cons:

Expensive price
Breakfast not included in booking even though the price was £570 for four nights!!
Dark rooms with poor lighting
Unfriendly reception staff
Hotel forgot to book a taxi to the airport for us ,luckily I had uber on my i phone
Dated building

2026-06-08 via Nuitee
L
Lasse solo_traveller dk
7
2026-06-07 via Nuitee
S
Sjef mootzelaar solo_traveller nl
8
Wonderfull stay at a beautiful location
Pros:

Great location. Wonderfull helpfull staff. Loved the renewed,classic atmosphere

Cons:

Breakfast could be a little more complete.

2026-06-07 via Nuitee
K
Kurt Georg couple de
10
Immer wieder ein unvergessliches Erlebnis !
Pros:

Alles

Cons:

Nichts

2026-06-06 via Nuitee
L
Louise couple au
8
A lovely, slightly eccentric, very old style Romanian hotel.
Pros:

Great location. Charmingly ornate. Lovely helpful staff.

Cons:

The shower screen in the bathroom didn’t stop the shower flooding the bathroom floor every time. Our room opened onto a covered courtyard rather than to the outside, so it felt a bit stuffy and impossible to see what the weather was like in the morning before going outside. Also the internet didn’t work so far into the back of the building and the server they gave us to use was not very powerful. So the internet was really slow

2026-06-06 via Nuitee
A
Amal solo_traveller ae
5
Pros:

Location is great but very old furniture and AC was not cooling properly although I changed the room staff are very nice and helpful

2026-06-06 via Nuitee
A
Anne solo_traveller no
6
2026-06-06 via Nuitee
C
Christina family_with_children es
9
Beautiful building in the centre of town.
Pros:

The hotel was a beautiful historic building in the centre surrounded by chocolate shops and an easy walk to most places. You felt like you were staying somewhere luxurious when you were really on a budget. The young girl at the front desk was lovely allowing us to check in early because the room was empty. It gave us a chance to freshen up before we went out to explore and I really appreciated that. I liked the breakfast where in addition to the usual breakfast items, they had strawberries and this whole cake that was very creamy.

Cons:

The wifi was non existent which is hard to believe from a country that is suppose to have the fastest internet. Front reception told me the wifi does not work well from the second floor when the building has only three floors. I wondered where it did work. Also, the shower door was broken and flimsy which meant water from the bath went everywhere, especially when bathing a small child. Also, I asked about the airport transfer and was told not to bother because it is very expensive. Why advertise something when you are not offering value? The bolt to the airport only cost $15 Australian dollars so I did that instead. As a whole the travel industry and the hotel industry needs to lobby the government to have museums open more often. For three days, the museums were closed. One day was a public holiday and then they were closed for two days a week. Some only opened for four days a week. The country's biggest attraction was Dracula's castle which is an overpriced fraud as far as I was concerned. Tourists need more options in things to see and do and to stop disappointing people with that rubbish castle because it gives tourists a bad impression of the country. There are other cheap countries like Spain that have so much to see and do, and Romania needs to become more interesting for tourists. Neighbouring Hungary is more interesting and also cheap. You need to become cheaper or improve what is available for tourists to see and do.

2026-06-05 via Nuitee
R
Rob solo_traveller gb
10
Pros:

Friendly staff, huge room with wonderful decor, excellent location. We didn't make use of any of the facilities outside of our room (other than luggage storage on the day we arrived), but the hotel was lovely.

2026-06-04 via Nuitee
T
TATIANA couple ro
9
Pentru două zile în Micul Paris.
Pros:

Amplasarea este perfectă, interiorul boem, rafinat iar mobilierul baroc și candelabrele somptuoase te fac să te simți pentru un moment în Micul Paris din perioada interbelică .Cozonacul și croasantul ce la micul dejun savuroase!

Cons:

Cred ca știe toată lumea ca mocheta ar trebui schimbată.

2026-06-04 via Nuitee
Y
Yaron Barak solo_traveller il
10
2026-06-04 via Nuitee
G
Giacomo couple it
7
Pros:

Posizione

Cons:

Pulizia, climatizzazione, coperte

2026-06-01 via Nuitee
M
Mathias solo_traveller fr
6
Pros:

Bien placé

Cons:

Chambre bruyante sur rue, mauvaise insonorisation

2026-05-31 via Nuitee
C
claude couple us
1
Pros:

Location

Cons:

No air conditioning in first room AND NO WIFI!

2026-05-31 via Nuitee