Hotel Casa Capsa

Hotels
8.1 (318 reviews)
Calea Victoriei 36 , Bucharest , ro

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast options
Cons:
Poor cleanliness
Old furnishings
Service issues with breakfast

Categories

Cleanliness
6.9
Several reviews mentioned poor cleanliness and room maintenance.
Service
9.4
Generally positive remarks on staff kindness and helpfulness, despite some complaints.
Location
9.4
Multiple reviews highlight central and convenient location.
Room Quality
7.9
Some rooms were described as old and in need of updates, but others were nicely upgraded.
Amenities
7.4
Amenities mentioned were not up to par for a more modern hotel.
Value for Money
7.4
Some guests felt they did not receive the expected value based on complaints about pricing discrepancies.
Food and Beverage
7.9
Breakfast quality received mixed reviews; some enjoyed it, others had issues.
Overall Experience
8.5
The overall experience varied based on specific stays, but some guests expressed strong dissatisfaction and others were pleased.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Luxurious Accommodations
Step into a world of elegance and comfort at Hotel Casa Capsa, where every room and suite is adorned with sparkling chandeliers and baroque furnishings. Enjoy a restful night's sleep on our plush matrimonial beds surrounded by exquisite decor.

Event Spaces and Dining
Host your next major event or exhibition at Capsa, with 4 elegant restaurant salons and the luxuriously equipped Blue Conference Salon at your disposal. Indulge in traditional homemade sweets at our pastry shop, featuring treats like baklava, bonbons, and chocolates crafted from original recipes.

Exclusive Guest Perks
As a guest of Casa Capsa, delight in a 5% discount at our on-site restaurant, where you can savor delectable dishes in a sophisticated setting. Experience luxury and hospitality like never before at Hotel Casa Capsa.

Important information:

Please note that this property requires guests to pay upon check-in.

Please note that there might be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).

Room size and shape may vary due to the structure of historical building.

Please note that rooms have street or courtyard views and they are assigned based on availability.

For reservations with the purpose of film and photo shootings, please contact the hotel management. For these reservations, the hotel will ask for an additional fee to be paid upon arrival.

Please note that extra charges will be applied for early check-in and late check-out.

Parking is offered and subject to availability. Guests are kindly requested to provide the plate number in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 14 years old stay for 100 lei per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs RON 5 per hour.

Location

Guest Reviews

8.1
Based on 318 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.5
D
Daniel • couple • ro
10
2026-05-22 • via Nuitee
F
Fede70 • solo_traveller • it
8
2026-05-22 • via Nuitee
M
Murat • couple • tr
10
Tam merkezi fiyat harika
Pros:

Konumu

Cons:

Guzeldi bence

2026-05-21 • via Nuitee
L
Luiza • extended_group • ro
2
Cons:

Foarte multa mizerie

2026-05-21 • via Nuitee
C
Cristina • solo_traveller • ch
8
Sehr gutes Hotel in Zentrum von Bucharest
Pros:

Sehr zentrales Hotel und dennoch war mein Zimmer sehr ruhig. Nettes Personal. Gutes Frühstück.

Cons:

Nichts zu meckern.

2026-05-20 • via Nuitee
A
Anna • solo_traveller • us
8
2026-05-20 • via Nuitee
N
NormB • couple • us
1
Terrible - The room was so hot that we had to leave the door open all night to cool it down.
Cons:

1. Needed a 3:30am shuttle to the airport. Emailed and received a confirmation from Dear guest,

We have arranged the shuttle for you, 2 people as mentioned, at the price of €45 as stated before payment could be done by either cash or card at the driver. The shuttle at 3.30am so it is enough time to get to the airport. We will come back with a message closer to the date to confirm again. See you soon!

Adelina, front office

2. At check in, the person wrote all the information down and assured us that the 3:30am shuttle would be arranged because it seems that Adelina didn't do it.

3. At 3:30am arrived to the lobby and there was no shuttle. The person at the front desk tried to call people but ended up telling us that there was no shuttle coming.

4. We had to pay a shitload of money to have a bolt take us to the airport.

2026-05-18 • via Nuitee
C
Caroline • couple • fr
9
belle découverte, avec beaucoup de cachet et une ambiance qu’on retient.
Pros:

Séjour très agréable à Casa Capșa.
L’hôtel a énormément de charme et une vraie personnalité. On a vraiment l’impression de séjourner dans un lieu chargé d’histoire, avec une décoration élégante et une ambiance “grande époque” qui change complètement des hôtels modernes sans âme.
La chambre était belle, confortable et cohérente avec le style du lieu. L’atmosphère générale de l’hôtel donne une vraie expérience, agréable et accueillante. L’emplacement est aussi très pratique pour découvrir le centre de Bucarest à pied.

Cons:

Le seul petit point dommage dans la chambre : l’absence de fauteuil ou d’assise d’appoint. Cela manque un peu pour pouvoir simplement poser ses vêtements.

2026-05-18 • via Nuitee
G
Guy Marc • extended_group • be
7
bien mais m'attendais à mieux.
Pros:

l'aspect général inchangé de l'établissement. la beauté des chambres.

Cons:

le côté impersonnel, prix élevé par rapport aux chambres du 3ème étage.

2026-05-17 • via Nuitee
M
MEDEEA FELICIA • couple • de
7
Sehr nettes, zuvorkommendes Personal und eine sehr gute Lage
Pros:

Gute Lage, freundliches Personal

Cons:

Es lag ganz oben, in dritten Stock. Die Fenster waren, nicht wie in der Beschreibung in Innenhof, sondern an der Decke… das Leitungswasser lief eine ganze Weile bis das klar wurde… das Zimmer scheint schon länger nicht mehr benutzt gewesen zu sein.

2026-05-17 • via Nuitee
E
egan • solo_traveller • gb
10
We're thinking nice hotel, great location. In the u k techina is a really bad and a renazation i'm m
Pros:

Nice clean hotel in a great location. It's a keyer can only be

Cons:

Yeah, text pillow was a bit flat.But i'm sure if I would have asked for a new one, they would have got one

2026-05-17 • via Nuitee
T
Tonia • solo_traveller • cy
8
2026-05-17 • via Nuitee
C
CANTEMIR-ADRIAN • couple • ro
10
Superb concert with C.C.Catch.
Pros:

Ultra-central location in a heritage building, with great interiors. The breakfast was good, sufficient, diversified.

Cons:

The pillows were a bit small and the toilet seat was uncomfortable to use.

2026-05-15 • via Nuitee
A
Anna • solo_traveller • pl
6
Klimatyczny wystrój, ale słaba czystość
Pros:

Świetna lokalizacja i klimatyczny wystrój. Duże wygodne łóżko.

Cons:

Dużo robaków biegających po podłodze i meblach. Stara łazienka, przydałoby się dokładniejsze czyszczenie i remont łazienek. Trochę głośno z ulicy.

2026-05-14 • via Nuitee
J
juhani • couple • fi
8
paremminkin olisi oleskelu viiden tähden hotellissa voinut onnistua kun puitteet olivat erinomaiset
Pros:

Sijainti oli aivan upea, keskellä kaikkea, lyhyt matka kaikkiin nähtävyyksiin ja vanhaan kaupunkiin, vanhan ajan tyyli sisustuksessa oli säilytetty hyvin

Cons:

Aamiaisella olisi voinut olla esim useamman laista leipää, jugurtteja, hilloja, normi kahvia, automaatti tosi hidas, kun useampi oli ottamassa yhtä aikaa, ns. lämpimät ruuat oli joka kuutena aamuna haaleita ja
varsinkin aamiaisella henkilökunta oli "laiskaa", ei tervehditty tullessa eikä poislähtiessä kiitetty, ainoastaan Room number oli sanat mitä kuuli, ja kahtena aamuna piti käydä nuorelle miestarjoilijalle sanomassa, kun kaikki leivät oli loppu, tuntui olevan kova paikka hakea lisää ja jogurtti oli kuulemma loppu, kun sitä pyysi.ottimia ei ollut laitettu muuta kuin yksi sinne tänne, vaikka tarjottavaa oli. ei ollut kiva ottaa lohi-ottimella esim kinkkusiivuja tai juustoja. huoneen siivous vähän sinne päin, lattialta ei roskat kadonneet ja kylpyhuoneen pöytätasoa ei puhdistettu varmaan kertaakaan 6 päivän aikana,

2026-05-14 • via Nuitee
I
Ionut • couple • ro
10
EXCELENT !
2026-05-13 • via Nuitee
S
sebastian • solo_traveller • ro
9
2026-05-11 • via Nuitee
B
Bogdan • solo_traveller • ro
10
Excelent
Pros:

Locatia hotelului este excelenta pe Calea Victoriei, este plin de cafenele,restaurante, pizerii si magazine in apropierea hotelului. Locatia ultra centrala este punctul forte. Un alt punct forte al hotelului este amabilitatea receptionerului, tanara care m-a ajutat la check-in a fost foarte profesionista, nota 10, la fel si celalalt domn tot nota 10. Stilul hotelui este clasic, mobilierul este pe stilul clasic, poate pentru unii poate fi un inconvenient. Pentru mine a fost in regula, camera mare, pat comfortabil, feon la baie, mini-frigider in camera.

Cons:

Un mic inconvenient, a fost ca nu am reusit sa fac aerul conditionat sa functioneze. Is convins ca este existent, am selectat COOL, am dat pe 10 grade dar nu mergea. Nu stiu daca era de la mine sau nu mergea el. Mai incerc data viitoare cand ma voi caza din nou.

2026-05-11 • via Nuitee
A
Alexandru • extended_group • ro
10
is one of the best choice in the region to choose to stay
Pros:

Everything

Cons:

nothing

2026-05-07 • via Nuitee
H
Hamptonkiwi • solo_traveller • nz
8
Pros:

It's very comfortable and in a great location.

Cons:

My room was cleaned, but the tea and coffee was not renewed.
Otherwise, a lovely stay.

2026-05-06 • via Nuitee