Hampton Inn & Suites by Hilton Windsor

Hotels
•
Hampton Inn
8.2 (481 reviews)
1840 Huron Church Road , Windsor , CA
+1 519-972-0770

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast (frequently described as exceptional/outstanding)
Helpful and friendly front-desk staff (Ryley/Riley and other check-in staff)
Good location
Clean rooms
Comfortable rooms and beds
Good value for many guests
Easy check-in / pleasant arrival experience
Cons:
At least one incident of poor customer service and manager response
Noise issues (children in halls, trucks at night, lobby crowd/noise)
Missing small in-room supplies (no clock, no bottled water, shower cap, Kleenex/coffee pods on request)
No hot tub (pool only) and occasionally crowded common areas
Some AC/unit cycling and tighter parking/lighting concerns
Nearby construction reported

Categories

Cleanliness
8.8
Multiple reviewers explicitly mention rooms and property being clean; cleanliness is a consistent positive across stays.
Service
7
Mixed service: many praises for front-desk staff (Ryley/Riley and other check-in staff were called outstanding/helpful), but at least one report of poor customer service and a manager who defended incorrect information, lowering overall service sentiment.
Location
8.6
Location repeatedly cited as a pro and convenient, though some complaints about road noise, trucks at night and nearby construction affect a subset of stays.
Room Quality
7.8
Rooms generally described as good-sized, comfortable and well supplied, but recurring minor issues (no clock, occasional AC cycling, missing small supplies like drinking water or shower cap) reduce the score slightly.
Amenities
8.4
Breakfast and basic amenities are strong positives; however guests noted no hot tub (pool only), occasional crowded common areas (large groups/teams) and some missing small items, tempering the rating.
Value for Money
7.6
Several reviewers called the stay good value, but at least one noted comparable nearby hotels were cheaper and a few minor service/amenity gaps reduce perceived value.
Food and Beverage
9.2
Breakfast is a standout repeatedly described as exceptional/outstanding with variety and warm options — strongest positive in the reviews.
Overall Experience
8.2
Overall sentiment is generally positive with many repeat intentions and recommendations, tempered by isolated but meaningful service and noise issues; average guest experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location and Amenities
Located amidst shopping, casinos, and entertainment venues, Hampton Inn & Suites Windsor offers a prime spot in Windsor, Ontario. Guests can enjoy a complimentary hot breakfast buffet and unwind in the indoor saltwater pool, whirlpool tub, and exercise room.

Comfortable Accommodations
Experience relaxation in the Cloud Nine bed after utilizing the business centre.

Nearby Attractions
Explore the Mic Mac Waterpark, Art Gallery of Windsor, and Detroit city centre, all just a short distance away. Book your stay at Hampton Inn & Suites Windsor for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQG

Location

Guest Reviews

8.2
Based on 481 reviews
Cleanliness: 8.8
Service: 7
Location: 8.6
Room Quality: 7.8
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 9.2
Overall Experience: 8.2
M
My Hanh • couple • ca
10
2026-10-29 • via Nuitee
D
Daniela • solo_traveller • ca
8
2026-10-28 • via Nuitee
A
Anthonia • solo_traveller • ca
5
Pros:

Everything else except the staff at the location

Cons:

The customer service is poor with staff at the Windsor Ontario location providing inaccurate information on extending reservation night. The action was defended by Manager -Robert who when I called rather than looking into the issue blamed me instead. Not sure will like to use the hotel again.

2026-10-26 • via Nuitee
S
Solomon • family_with_children • ca
10
Exceptional and very comfortable
Pros:

Good sized room with all the supplies and amenities needed. The warm breakfast was exceptional and they even made some changes to the daily menu, giving guests some variety.
Friendly and helpful staff at both the front desk and the breakfast nook. I highly recommend this hotel.

Cons:

Nothing comes to mind

2026-10-22 • via Nuitee
L
Larissa • couple • ca
9
2026-10-13 • via Nuitee
B
Brian • solo_traveller • ca
10
Pros:

location and value

Cons:

no clock besides the bed

2026-10-12 • via Nuitee
T
Terri • couple • ca
10
The staff was amazing
Pros:

It was beautiful

2026-10-12 • via Nuitee
J
Jacob • solo_traveller • in
5
Pros:

It was clean and good location

Cons:

Basic supplies like drinking water was not there in my room

2026-10-12 • via Nuitee
M
Mikhael • solo_traveller • il
10
2026-10-11 • via Nuitee
C
Ciaran158 • solo_traveller • ie
10
2026-09-17 • via Nuitee
J
Janet • couple • ca
10
2026-09-15 • via Nuitee
J
Julian • couple • ca
9
2026-09-14 • via Nuitee
B
Brian • solo_traveller • ca
9
Pros:

Great room
very good breakfast

Cons:

no clock in the room to see the time

2026-09-13 • via Nuitee
P
Prendergast • couple • ca
10
Pros:

Check in girl Ryley was outstanding

Cons:

Convenient. Well lite

2026-09-13 • via Nuitee
M
Mukandoli • solo_traveller • ca
9
I know when i will come i will be treated good
Pros:

I like the hotel but i did not come yet but soon

Cons:

N/ A

2026-09-12 • via Nuitee
J
Janet • couple • ca
10
2026-09-12 • via Nuitee
J
John • couple • us
10
We will be back.
Pros:

Breakfast was outstanding. The girl at check-in was very helpful and friendly. The text we received was a nice surprise

Cons:

Everything was good.

2026-09-11 • via Nuitee
P
Patricia • couple • ca
8
Other than the one night it was good.
Pros:

Location

Cons:

The noise after 10:00 pm children running up and down the hall. Adults very load

2026-09-05 • via Nuitee
M
Mohammed • couple • ca
10
2026-09-05 • via Nuitee
M
Marg • solo_traveller • ca
9
Pros:

Staff was extremely nice and helpful

Cons:

Nothing really this was good value for what we needed

2026-09-05 • via Nuitee