Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cleanliness
Friendly staff
Cons:
Breakfast variance
Dinner quality issues
Some service delays

Categories

Cleanliness
8.7
Overall good cleanliness mentioned in reviews, except some concerns in one.
Service
9.2
Staff described as lovely and accommodating, enhancing the experience.
Location
9.2
Consistently praised for its excellent central London location.
Room Quality
8.7
Rooms are described as spacious and comfortable, but there were some complaints about comfort.
Amenities
8.7
Amenities noted as good, though there were some complaints.
Value for Money
8.7
Generally good value for the price paid, mixed feedback on food quality.
Food and Beverage
8.2
Breakfast was praised, but there were significant complaints about dinner quality.
Overall Experience
9
Reflects overall sentiment with several positive reviews and few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:15

Property Description

Prime Location near Tower Bridge and London Attractions

Convenient Amenities for Business and Leisure Travelers

Modern Style with Refined Dining Options

Experience the best of London at our hotel just north of Tower Bridge. Enjoy free WiFi, en-suite rooms, and easy access to iconic landmarks. Whether for business or leisure, our hotel caters to all your needs. Indulge in fine dining at our restaurant or unwind with a drink at the pub-style bar. Book now for a memorable stay at The Chamberlain.

Important information:

If 5 or more rooms are booked at the same time a different cancelation policy will apply.

Please note payment is taken on arrival for the full amount of the stay. A credit card pre-authorization will be required on arrival for in house credit alternatively all additional services ordered can be paid at the point of purchase.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

8.8
Based on 5759 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
K
Kafadar • couple • ba
10
Pros:

The staff was super friendly, the breakfast was delicious, the rooms were really comfortable and beautiful, the location is amazing. The value for money is really unbeatable. If you are looking for a perfect stay in London, you just found it. This is a perfect hotel

Cons:

There is nothing to dislike

2026-09-12 • via Nuitee
M
Meagan • couple • us
10
2026-09-12 • via Nuitee
C
Christine • solo_traveller • us
9
2026-09-11 • via Nuitee
S
sylvie • solo_traveller • fr
9
2026-09-10 • via Nuitee
Y
Yasmin • solo_traveller • gb
10
A really lovely hotel, all the staff were friendly and welcoming and the hotel itself was fab
Pros:

Welcoming staff and pleasant facilities

Cons:

There wasn’t anything negative

2026-09-09 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-09-09 • via Nuitee
T
Theresa • couple • gb
7
Room was pleasant but wouldn’t book again
Pros:

Proximity to where we needed to be.

Cons:

Food selection was poor and no skimmed or semi skimmed milk …in this day and age providing only full fat milk meant no cereal for us. Cooked breakfast was cold and my husband asked for 2 fried eggs, hash browns and bacon which they presented on three different side plates rather than his breakfast in one plate ….and it was cold

2026-09-08 • via Nuitee
ŽELJKO • solo_traveller • hr
9
Pros:

Blizina ,centra i željezničke postaje

2026-09-08 • via Nuitee
T
Turzo • couple • it
9
2026-09-08 • via Nuitee
R
Rebeka • couple • ch
8
Tolles Hotel, Lage muss man mögen
Pros:

Das Hotel und das Rooftop-Zimmer hat mir sehr gut gefallen. Das Zimmer war grosszügig, sauber und schön eingerichtet.

Cons:

Die Lage ist für einen City Trip in London nicht zu empfehlen, da man fürs Stadtzentrum keine direkte U-Bahn-Verbindung hat und immer mindestens 1x umsteigen muss. Wenn man sich jedoch gerne im Stadtteil von Tower Hill usw. aufhält, ist das Hote sehr zu empfehlen. Das Personal im Pub (gehört zum Hotel) war nicht sehr diensleistungsorientiert und wirkte zum Teil demotiviert. Leider ist das aber etwas, was man in London oft zu spüren bekommt.

2026-09-07 • via Nuitee
K
Kelly • couple • sg
9
Centrally located hotel with superb breakfast
Pros:

Fantastic location, well appointed and comfy rooms and the breakfast is excellent. The breakfast serving team was friendly and generous, always checking in if we had what we needed.

Cons:

The lobby is pretty underwhelming on arrival but doesn’t reflect how nice the rest of the hotel is.

2026-09-06 • via Nuitee
E
Eva • solo_traveller • de
8
Pros:

Das Frühstück war hervorragend!!!!

2026-09-06 • via Nuitee
I
Ieva • family_with_children • gi
9
Cons:

The smell in the room as it was a bit mouldy smell

2026-09-06 • via Nuitee
M
Monika • solo_traveller • at
8
Tolle zentrale Lage
Pros:

Lage, Größe des Zimmers

Cons:

Fenster waren nicht zum Öffnen, Klimaanlage leider sehr kalt eingestellt

2026-09-06 • via Nuitee
P
Per • couple • il
9
Pros:

Fantastiskt bra läge nära Towern och Tower bridgde och Tower Hills tunnelbanestation.
Riktigt bra frukost.
Bra hotellrum. Sköna sängar. Mycket bra och rymligt dush. Rent och välstädat.
Vänlig personal.

2026-09-05 • via Nuitee
D
Denise • couple • nl
10
Fantastisch
Pros:

De kamers zien er charmant uit, het bed slaapt heerlijk en het ontbijt is erg goed. Leuk dat je ‘s avonds nog een drankje en spelletje kan spelen in de bar die bij het hotel hoort. Ik ben een lichte slaper en had geen last van geluid van andere kamers en heb heerlijk geslapen.

2026-09-04 • via Nuitee
J
Jane • couple • gb
9
Overall very good
Pros:

Lovely room and bathroom, comfortable and a good size. Nice bar with friendly staff.

Cons:

A little far from tube station.

2026-09-03 • via Nuitee
A
Andrew • family_with_children • gb
10
Great stay. Cheap parking across road and managed to charge car as well. Perfect
Pros:

Lovely hotel, lovely staff and great breakfast and evening meal

Cons:

Nothing

2026-09-03 • via Nuitee
P
Pamela • couple • us
8
Wonderful
Pros:

Location

2026-09-03 • via Nuitee
S
SUSANNAH • couple • gb
8
Great location, great facilities, very clean and comfortable.
Pros:

Great location, close to lots of attractions and two tube stations. Lovely room with tea, coffee, hot chocolate, biscuits, water and even fresh milk. Plenty of space in the bathroom, lots of mirrors. Super comfortable bed! Breakfast was brilliant.

Cons:

The check-in area lets the whole place down. It doesn’t represent the hotel very well.
Staff could have given a better welcome upon arrival or at least acknowledged us as we entered.

2026-09-02 • via Nuitee