Comfort Suites Columbus Expo Center

Hotels
•
Comfort Suites
7.6 (1071 reviews)
1690 Clara Street , Columbus , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Odors in hotel
Lack of service
Inadequate amenities

Categories

Cleanliness
7.45
Some reviews indicated cleanliness was satisfactory, but issues like odors and unclean breakfast area were mentioned.
Service
8.45
Staff received positive feedback for being nice and helpful, though service was occasionally lacking.
Location
7.95
Location was appreciated, but some expressed difficulty in navigating to it.
Room Quality
6.95
Rooms were described as comfortable but outdated, with issues like worn mattresses noted.
Amenities
6.45
Insufficient beverages in machines and lack of basic amenities like crib and working ice machines noted.
Value for Money
8.95
Many consider it a good deal for the price paid, especially with some positive staff experiences.
Food and Beverage
6.95
Breakfast offerings were disappointing for some, with mentions of unappetizing food.
Overall Experience
7.65
Overall stay was mixed, with satisfactory elements but several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Convenient Amenities
Each suite at the Columbus Comfort Suites offers a sofa bed, flat-screen cable TV, refrigerator, microwave, and coffee maker for a comfortable stay.

Complimentary Hot Breakfast
Start your day right with a complimentary hot breakfast featuring delicious items like waffles, eggs, and fresh fruit. For guests in a rush, packed breakfast bags are also available.

Prime Location
Located just a 5-minute walk from the Ohio Expo Center, our hotel is also in close proximity to attractions like the Ohio Historical Center, Natural Resources Park, and Ohio State University.

Book your stay at Comfort Suites Columbus today for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1071 reviews
Cleanliness: 7.45
Service: 8.45
Location: 7.95
Room Quality: 6.95
Amenities: 6.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 7.65
K
Katrina • couple • us
4
Pros:

The staff was kind and very helpful. The breakfast was good, had variety and good coffee. The bed was comfortable and the water was hot.

Cons:

The room could use a deep clean from a professional. There was hair on the sheets and inside the pillowcase. There was what appeared to be animal droppings near the window on the floor where the vacuum might not be able to reach and dried uncleaned spills down the bedside tables.

2026-09-19 • via Nuitee
V
Vandall • extended_group • us
10
Pros:

Breakfast buffet was great! The beds were comfortable, showers were hot and clean.

2026-09-17 • via Nuitee
S
Samantha • family_with_children • us
3
2026-09-17 • via Nuitee
M
Md Solaiman • solo_traveller • bd
9
2026-09-17 • via Nuitee
J
Jennifer • family_with_children • us
4
Pros:

The location for distance to crew stadium.

Cons:

Rooms were musty and damp. Mold on side of bedside table. Trash throughout hallways. Only had square pillows to sleep on, not regular size pillows.

2026-09-14 • via Nuitee
J
Jon • couple • us
3
The hotel was a disappointment for the amount I was charged for our stay.
Pros:

The room was comfortable and it was nice that a full breakfast was available. It is very close to the venue we needed to be at over the weekend.

Cons:

Where to start......the hard floor in the room was sticky, the toilet had a piece broken out of it, Saturday morning the breakfast was not hot even though it was fried eggs and sausage patties. There were light switches in our room that didn't work or the bulbs were burned out. The individual who checked us in gave us a room that was still being cleaned so he had to put us in a different room.
I was not impressed with the room given the amount I paid.
I was charged $591 for our stay and there was absolutely nothing about the hotel or the room that made it worth that much money. Based on all the other hotels I've stayed in in the last 8 months I wouldn't rate this hotel at more than $120 a night. I will not stay here again nor will I recommend this hotel to anyone I know traveling to Columbus.

2026-09-14 • via Nuitee
A
Asiah • family_with_children • us
1
Do not recommend
Cons:

My room was infested with bed bugs. Also had a weird smell like they tried to get rid of them. I talked to the front desk guy, he told me that i was tripping basically

2026-09-11 • via Nuitee
S
sumit • family_with_children • us
5
It was overall ok.
Pros:

Breakfast was fine. No complain there.

Cons:

On our second night when we got back, we got intense smell of weed in our room especially in the bathroom. It was clear someone who came to clean may have smoked something.
I don’t want any harm to the person. This mistakes may happen. But it can cause damage to reputation. So I would just caution the hotel management. I did mention the incident to front desk.

2026-09-11 • via Nuitee
D
Debra L • couple • us
10
2026-09-10 • via Nuitee
A
Amanda • solo_traveller • us
7
No wifi, decent price
Pros:

The price was decent especially for a holiday weekend.

Cons:

The Wi-Fi wasn’t working during our stay, and when I called down to the front desk, they didn’t seem very concerned about the issue. It was frustrating because I felt like they didn’t really seem interested in helping or addressing the problem. I understand that things happen, but a little more concern and better customer service would have made a difference.

2026-09-08 • via Nuitee
D
dave • solo_traveller • us
8
2026-09-07 • via Nuitee
S
Stephanie • family_with_children • us
2
Too expensive for what it was. Stayed at another place the next night for cheaper and way nicer facilities then the comf
Pros:

Had the space that we needed

Cons:

Water on the floors at all times that were a slip hazard. Tub dripped constantly. Did not smell clean. No fan in bathroom. Way to much money for what it was

2026-09-07 • via Nuitee
J
Janelle • extended_group • us
1
Doable but not very clean
Pros:

Nothing really

Cons:

The staff wasn’t very talkative.. I had to call and ask what the wifi was and it didn’t even connect to my phone.. there was also gnats in our room.

2026-09-06 • via Nuitee
S
Samantha • family_with_children • us
1
Dirty, smelly, unsanitary, rip off.
Pros:

Nothing.

Cons:

The room was disgusting. Smelled og urine and mold. Everything was covered in dust and filthy. Stains on the bed. Hallways smelled like urine and weed. The "pillows" were tiny little squares, less than a couch pillow. It was a horrible experience. I felt like I needed to decontaminate after we left. I was completely ripped off for how much we spent to stay there.

2026-09-06 • via Nuitee
P
Poonam • couple • us
8
Good value for money but plan on nuking your coffee
Pros:

Large, comfortable rooms

Cons:

Coffee in the flasks was tepid in the morning and there was no kitchen staff to report it to.

2026-09-06 • via Nuitee
D
Debra • couple • us
7
Pros:

Close to OSU Hospital

Cons:

I can’t even buy any laundry soap to use the wash

2026-09-05 • via Nuitee
M
Morgan • family_with_children • us
6
2026-09-05 • via Nuitee
J
Jesus • couple • us
8
2026-09-03 • via Nuitee
S
Sxni06 • couple • us
9
Nice
Pros:

Yes

Cons:

Nothing

2026-09-03 • via Nuitee
T
Terrell • family_with_children • us
4
2026-08-29 • via Nuitee