Hotel Penz West

Hotels
8.7 (1905 reviews)
Fürstenweg 183 , Innsbruck , AT
+43 512 22514

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
High pricing
Coffee quality at breakfast could be improved

Categories

Cleanliness
8.63
Most reviews highlight clean and comfortable rooms.
Service
9.1
The staff is consistently described as friendly and helpful.
Location
9.14
Proximity to the airport and good transport links to the city center.
Room Quality
8.59
Rooms are mostly described as spacious and comfortable.
Amenities
8.62
Amenities mentioned include a good breakfast and spa area.
Value for Money
8.08
Some reviews indicate that prices are on the higher side.
Food and Beverage
8.63
Breakfast is positively mentioned, though some desire better coffee.
Overall Experience
8.8
General sentiment is highly positive with several reviews expressing delight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:56

Property Description

Modern and Elegant 4-Star Hotel: Situated just 4 km from the city centre, Hotel Penz West is a contemporary 4-star hotel located conveniently near Innsbruck Airport and the A12 motorway.

Top-Floor Spa Area: Guests can unwind in the complimentary spa area boasting stunning mountain views. Enjoy the Finnish sauna, steam bath, infrared cabin, and well-equipped gym, all with provided bathrobes.

Luxurious Accommodations: The spacious rooms feature satellite TV, marble bathrooms, and parquet flooring, ensuring a comfortable stay for all guests.

Experience relaxation and convenience at Hotel Penz West. Book now to enjoy free WiFi, parking, and access to premium amenities.

Important information:

The hotel restaurant is open from Tuesday to Saturday from 6 PM to 9:30 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Location

Guest Reviews

8.7
Based on 1905 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
V
Volodymyr • couple • cz
10
2026-10-31 • via Nuitee
A
Anton • extended_group • at
9
Gutes 4*Hotel, freundliche Mitarbeiter
Pros:

Sehr umfangreiches Frühstücksbuffet
Freundliches Personal
Ruhige Zimmer

2026-10-26 • via Nuitee
E
Emilio • couple • it
3
do not use the bar / restaurant
Pros:

the SPA

Cons:

The bar/restaurant staff are rude and aggressive.

2026-10-25 • via Nuitee
V
Virginija • extended_group • lt
10
Rekomenduoju
Pros:

Viskas patiko, tobulai

Cons:

Nebuvo tokių

2026-10-24 • via Nuitee
C
Claudia • couple • at
10
Pros:

Es hat alles perfekt gepasst. Das Personal war sehr höflich und hilfsbereit. Das Zimmer war sehr gemütlich. Den Saunabereich hatten wir abends ganz alleine. Frühstück war ebenfalls ausgezeichnet. Mit dem Bus kommt man schnell in die Stadt.

2026-10-22 • via Nuitee
B
Berthold • solo_traveller • de
8
2026-10-19 • via Nuitee
P
Peter • couple • de
10
Pros:

Hotel Penz Westen ist perfekt, zum 3. mal dort übernachten 👍🤩

2026-10-18 • via Nuitee
N
Nattaporn • family_with_children • th
7
Pros:

Locate near airport which is convenient for morning flight

2026-10-15 • via Nuitee
S
Sulaiman • couple • om
9
ممتاز
Pros:

تعامل الطاقم

Cons:

السعر كان مرتفعا جدا

2026-10-14 • via Nuitee
D
Duarte • solo_traveller • de
10
Pros:

Alles einfach Alles. Top Hotel 5 Sterne würdig. Personal extrem freundlich, Frühstück sehr lecker und hochwertig.Sauna war ein Erlebnis mit panorama fernster mit Berg Blick,einfach der beste 4 Sterne hotel ever.

2026-10-12 • via Nuitee
K
Kamran • family_with_children • at
10
2026-10-12 • via Nuitee
A
Anita • couple • at
9
Man fühlt sich wohl
Pros:

Super freundliches Personal

Cons:

Es hat alles gepasst

2026-10-12 • via Nuitee
F
Filippo • couple • it
9
2026-10-09 • via Nuitee
A
Asier • family_with_children • nl
10
Heerlijk
Pros:

Locatie was prima

Cons:

Niks

2026-10-09 • via Nuitee
Łukasz • couple • pl
10
Pros:

Pani z recepcji zorganizowała miejsca parkingowe dla naszych motocykli pod zadaszeniem.

2026-10-09 • via Nuitee
C
Cristian Ionut • solo_traveller • it
8
2026-10-07 • via Nuitee
K
Karl • couple • at
9
2026-10-07 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-10-07 • via Nuitee
O
Ondrej • solo_traveller • sk
10
Pros:

Die Lage und die Ausstattung sind TOP

Cons:

Ich finde es nicht normal, dass die Küche eines Hotels montags und dienstags geschlossen ist. Sie sind schließlich ein Hotel und kein Dönerstand :)

2026-09-19 • via Nuitee
D
Damir • solo_traveller • hr
8
Pros:

Nove sobe, raznovrstan doručak.
Osoblje ljubazno.

Cons:

U sobama bi trebalo biti bar kuhalo za kavu.
Minibar prazan.

2026-09-19 • via Nuitee