Hacienda Sepulveda Hotel & Spa

Hotels
9.5 (172 reviews)
Carretera Lagos de Moreno Puesto No 3132 , Lagos de Moreno , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Great food
Cons:
Minor issues with communication
Some amenities need improvement

Categories

Cleanliness
9.39
Well-maintained facilities as indicated in several reviews.
Service
9.86
Excellent service and attentive staff mentioned multiple times.
Location
9.4
Beautiful scenery and convenient location highlighted in reviews.
Room Quality
9.35
Room decor and comfort were praised, ensuring guest satisfaction.
Amenities
9.38
Overall positive sentiment about facilities, with some suggestions for improvement.
Value for Money
9.34
Good value considering the quality of food and service.
Food and Beverage
9.39
Food quality rated as exceptional, although there were some minor complaints.
Overall Experience
9.86
Overall guest experience was very positive, with emphasis on comfort and relaxation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:59

Property Description

Luxurious Boutique Hotel with Stables and Spa

Equestrian Adventures: Enjoy horse riding tours and stables at our boutique hotel, perfect for nature enthusiasts and animal lovers alike.

Relaxing Spa and Pool: Unwind at our full-service spa and take a refreshing dip in the outdoor pool, offering a tranquil retreat in historic surroundings.

Fine Dining and Entertainment: Indulge in delectable cuisine at Restaurant Mamalena and savor drinks at Lounge Bar or Bar La Troje for a complete gastronomic experience.

Book your stay at Hacienda Sepulveda Hotel & Spa for a blend of luxury, adventure, and relaxation.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 11 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 172 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
J
Josie family_with_children us
10
2026-07-02 via Nuitee
R
Robyn couple mx
10
Great staff
Pros:

Everything

2026-06-22 via Nuitee
C
Carlos Hernández R solo_traveller mx
9
Pros:

La amabilidad del personal
La comida
Las instalaciones

Cons:

Fallas constantes en el Internet
Falta de presión en el agua o alargar los brazos de las regaderas para que fluya parejo el agua
Ser insistentes en un tour de ventas por el fraccionamiento haciendo lo que se suponía serían 15 en 1 hora

2026-06-21 via Nuitee
R
Robyn couple mx
10
Staff at this resort are the best people I’ve seen in Mexico in 30 years of travel
Pros:

Gorgeous property huge rooms and jacuzzi in the suite

2026-06-20 via Nuitee
L
Lou-Andrea couple ca
8
El lugar es una maravilla! La atención buena. Las instalaciones de alberca no nos gustó porque no pu
Pros:

No hubo desayuno. Pensamos que era incluido pero nos dijeron que no. La habitación y el lugar es hermoso y muy bien cuidado.

Cons:

La alberca esta hirviendo! En pleno verano. Me parece lindo una alberca caliente para épocas de frío pero en pleno calor de verano fue una total decepción no poder refrescarse.

2026-06-03 via Nuitee
K
KarenChavez solo_traveller mx
3
Pésimo servicio en restaurante
Pros:

Con instalaciones todo perfecto, muy bonito igual a las fotos

Cons:

Pésimo servicio en el restaurante, revisen muy bien la cuenta ya que te incluyen cosas que no pediste, no son claros y además los meseros prepotentes al "explicar la cuenta" y como no hay más para comer ahí o a la redonda, hace una mala experiencia.

2026-05-11 via Nuitee
L
Leonardo solo_traveller mx
10
2026-05-03 via Nuitee
G
Germán couple mx
10
2026-04-26 via Nuitee
F
Fernanda solo_traveller mx
10
Pros:

Me encantó el lugar, el personal, los pavoreales, el laguito, está súper bonito todo.
Y pude llevar a mi perrita conmigo, le pusieron su camita especial.

Cons:

El servicio de comida no es muy rápido y me gustaría un poco más de variedad al menú para cuando estamos más de una noche.

2026-04-23 via Nuitee
M
Matheo solo_traveller ca
10
Pros:

Paradise on earth! The Place to chill and relax

2026-04-23 via Nuitee
H
HmbrtoCrn73 couple mx
10
2026-04-22 via Nuitee
E
Eduardo solo_traveller mx
9
Estancia relajante admirando como mantienen en buen estado las antiguas instalaciones de la hacienda
Pros:

La hacienda esta bien conservada y el estar desarrollando nuevos espacios habla bien de la vision de crecimiento

Cons:

Todo muy bien

2026-04-20 via Nuitee
D
Danila solo_traveller ch
10
2026-04-14 via Nuitee
D
Danila solo_traveller ch
10
2026-04-14 via Nuitee
Z
Zaida couple mx
9
Pros:

Adore las habitaciones!! 😁

Cons:

Crees que las áreas verde pueden estar mejor!!😅

2026-04-11 via Nuitee
L
Laura Guadalupe Carreón solo_traveller mx
10
Escapada de fantasía
Pros:

El lugar es hermoso y el paseo a caballo super agradable. La comida deliciosa

Cons:

Las sabanas son de micro fibra y dan mucho calor, el lavamanos tiene las llaves de lado y no es cómodo, y el cobro de descorche por consumir una botella en la habitación .

2026-04-11 via Nuitee
J
JORGE OCTAVIO couple mx
10
Buen fin de Semana para Relajarse.
Pros:

La Esencia Rural, conocer las haciendas, Areas verdes, los Animales que tienen. las fogatas nocturnas,

Cons:

los precios del Restaurant esta algo elevados, que cobren por montar a caballo, y en general que cobren por todo, deberían de incluirlo en el precio, otras haciendas como la del Carmen así lo hacen y tienen muy buenos caballos.

2026-04-04 via Nuitee
E
ElenaP2205 Friends getaway Guadalajara, Guadalajara Metropolitan Area
10
un lugar maravilloso
Pros:

Wow! An experience to remember : the food so tasty, the service such a good service, the room and everything around such a good place to be and to enjoy life !

2026-04-03 via Tripadvisor
R
Roberto couple mx
10
2026-03-29 via Nuitee
R
Ricardo couple mx
10
Pros:

La tranquilidad del lugar.

2026-03-26 via Nuitee