Best Western Plus Burlington Inn & Suites

Hotels
•
Best Western Plus
8.2 (1172 reviews)
2412 Queensway Drive , Burlington , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Good breakfast options
Cons:
Issues with cleanliness
One rude staff member
First room was unkept

Categories

Cleanliness
7.45
Some reviews mention unclean rooms and maintenance issues.
Service
8.45
Generally positive feedback on staff, though one staff member was rude.
Location
8.45
Many reviews highlight the hotel's excellent location.
Room Quality
7.95
Rooms varied; some were noted as pleasant while others were considered unkempt.
Amenities
8.45
Facilities like the pool and breakfast options received good comments.
Value for Money
7.95
Value perceived as good, though there were complaints about additional charges.
Food and Beverage
8.45
Breakfast options were praised for quality and freshness.
Overall Experience
8.45
General positive sentiment with some concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay with an indoor saltwater pool, hot tub, and a delicious daily breakfast featuring a variety of options.

Modern Rooms: Each room is equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and a cozy seating area for your comfort.

Convenient Facilities: Take advantage of the 24-hour reception, fitness centre, guest launderette, and business centre during your stay.

Experience the perfect blend of comfort and convenience at Best Western Plus Burlington Inn & Suites. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1172 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
B
Baljit • couple • ca
10
2026-06-19 • via Nuitee
R
Rachel • couple • ca
9
Great!
Pros:

Rooms and pool were clean and breakfast was good.

2026-06-18 • via Nuitee
H
Hans-Jürgen • couple • de
9
Pros:

Das
Frühstücks Angebot war sehr gut.
Außerhalb der Frühstückszeiten gab es immer frischen Kaffee, Tee und Kaltgetränke kostenlos.

Cons:

Frühstücks Angebot war sehr gut - Es sollte jedoch nachgelegt werden, so dass alle alles zur Verfügung haben.

2026-06-17 • via Nuitee
J
JCHFH • family_with_children • us
8
It was acceptable for the 3 nights we stayed there.
Pros:

Room was clean. Towels were on the small side. Beds were ok. Breakfast was ok but room was very small and very warm like there was no AC, not much variety.

Cons:

Room a little on the small side, bathroom was really tight. The ledge in the shower to hold soap is angled downward, everything slipped off when it got wet... not sure who thought that was a good idea...

2026-06-15 • via Nuitee
Y
YUTONG • family_with_children • ca
6
It was just so-so, I wouldn't go again.
Pros:

The location is good and quite convenient.

Cons:

The staff on night duty were indifferent, giving off a very distant and cold feeling.

2026-06-13 • via Nuitee
D
D • couple • ca
10
2026-06-11 • via Nuitee
I
Ian • solo_traveller • gb
7
2026-06-10 • via Nuitee
M
Mark • solo_traveller • ca
8
Very decent hotel, friendly staff and lovely rooms.
Pros:

Good location, very clean, decent breakfast, and the recently renovated room with wall mural fit the bill.

Cons:

Suggest that less chlorine be used in the pool. We did not swim, but on entering the pool area we were overcome by the chlorine smell.

2026-06-09 • via Nuitee
K
Klaus • solo_traveller • de
9
2026-06-09 • via Nuitee
A
Andrew and Anna Nikolyuk • solo_traveller • ca
9
2026-06-06 • via Nuitee
P
Pam • solo_traveller • ca
3
2026-06-04 • via Nuitee
E
Elise • family_with_children • ca
9
Très bien
Pros:

La chambre était propre et agréable, le personnel très sympathique. L'emplacement est très pratique pour aller à Toronto via le Go Train et pour aller ensuite aux chutes du Niagara.

Cons:

Les lits sont assez mous, l'espace pour le petit déjeuner est relativement petit.

2026-06-04 • via Nuitee
P
Patricia • family_with_children • ca
5
Very frustrating
Pros:

Location good .
Breakfast ok .
Staff pleasant.

Cons:

Was assigned a joining room . No privacy regarding sound between other occupants in adjacent room could hear every thing said, I was unable to sleep . Could even hear whoever relived themselves in the toilet . Very very annoying. kept me awake until they a couple went to sleep themselves. Not a hotel I would stay at again

2026-06-03 • via Nuitee
F
Franz • family_with_children • de
8
Pros:

Angenehme Pool-Temparatur, war nicht zu kalt.

Cons:

Frühstücksangebot war sehr begrenzt.
Immer das gleiche Angebot.
Zu Spitzenzeiten war der Frühstücksraum viel zu klein.

2026-05-30 • via Nuitee
C
Carole • couple • ca
8
An overnight stay an inadequate opportunity to respond.
Pros:

Excellent

Cons:

Nothing

2026-05-29 • via Nuitee
P
Peter • solo_traveller • ca
8
Pros:

Hot tub and pool and convenient location

2026-05-27 • via Nuitee
S
Samuel • solo_traveller • ca
8
2026-05-26 • via Nuitee
T
Timothy • solo_traveller • ca
8
2026-05-24 • via Nuitee
S
Sahar • solo_traveller • kw
9
Pros:

Location & price

Cons:

Shower is slow

Breakfast counter not always clean

2026-05-22 • via Nuitee
S
Shu wing • family_with_children • ca
9
It nice then Detroit.
Pros:

Swimming pool , air condition, coffee maker , refrigerator ,

Cons:

Door lock , and bed is too soft

2026-05-21 • via Nuitee