The Glengate Hotel & Suites

Hotels
7.4 (5047 reviews)
5534 Stanley Avenue , Niagara Falls , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable price
Cons:
Cleanliness issues
Dated facilities
Food quality inconsistent

Categories

Cleanliness
6.43
Multiple comments indicate issues with cleanliness; towels were not clean, and rooms were reported as dirty.
Service
8.4
The service received positive feedback; guests appreciated the staff's responsiveness and customer service.
Location
8.44
Conveniently located near attractions, praised in several reviews.
Room Quality
6.39
Mixed reviews about room quality; mentions of dated decor and old facilities.
Amenities
7.42
Some amenities like free parking and breakfast were noted positively, but issues with outdated facilities mentioned.
Value for Money
7.88
Guests noted reasonable prices for the services and amenities provided.
Food and Beverage
6.93
Breakfast received mixed reviews; good variety but some items not fresh.
Overall Experience
7.3
Guests had a generally positive stay but noted several issues that detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:38

Property Description

Luxurious Accommodations
Indulge in our non-smoking guest rooms with satellite TV for your entertainment needs.

Prime Location
Explore the famous Fallsview Casino within a short walk and discover the stunning Horseshoe and American Falls just 1.5 km away.

Convenience at Your Fingertips
Enjoy free WiFi throughout the hotel and easy access to the vibrant attractions of Clifton Hill.

Book now for an unforgettable stay at The Glengate Hotel & Suites!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 5047 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
C
Crispino Antonio couple it
7
2026-06-27 via Nuitee
K
Kamella couple ca
10
Great hotel, great customer service, definitely will go there again if i visit Niagara in the future
Pros:

The hotel is clean and almost has everything we need.

Cons:

The only thing they dont have is room slippers but that’s fine

2026-06-27 via Nuitee
K
Keren couple ca
7
2026-06-27 via Nuitee
M
Melino couple ca
8
Nice stay for 3 nights
Pros:

Slept well. Mattresses were older but I need some softness for my back. Rooms were clean. Not much traffic noise at night. No extra fees for parking or tourist tax.

Cons:

The lamp in the room didn't work. Only pot lights for lighting which didn't dim as much as I like. No hot food at breakfast like eggs or bacon. Parking can be limited.

2026-06-26 via Nuitee
T
tobias solo_traveller at
5
Lage recht gut, aber leider sehr heruntergekommen.
Pros:

War günstig.
Personal nett.
Frühstück gut.

Cons:

Sehr unangenehmen muffiges Zimmer, fast schon feucht, Fenster konnte man nicht aufmachen.
Auch sonst etwas heruntergekommen.

2026-06-26 via Nuitee
Y
Yvonne solo_traveller nl
7
Pros:

Gratis parkeren

Cons:

Airco maakte nogal veel herrie

2026-06-26 via Nuitee
A
Agnes couple ca
8
2026-06-26 via Nuitee
B
Brian solo_traveller ca
9
Pros:

Good value for money. Breakfast is good

2026-06-26 via Nuitee
G
Grondin solo_traveller fr
9
Pros:

La proximité du site niagara falls. La ville o

2026-06-25 via Nuitee
K
Kostetska solo_traveller ca
9
Pros:

Everything

2026-06-25 via Nuitee
M
Manuela family_with_children ca
10
Nice
Pros:

The hotel was really good the breakfast also good and ECE staff very kind

2026-06-25 via Nuitee
A
Aasir family_with_children us
7
2026-06-25 via Nuitee
B
Barbara solo_traveller us
8
6/22/26 to 6/24/26
Pros:

Staff were excellent! FREE continental breakfast was a 10+++! A lot to choose from and you won't be disappointed! In lobby across from elevator by breakfast room they have two microwaves, plates, bowls and utensils to use if needed because there are no microwaves in room. Nice clean mini fridge with lots of room. Beds and pillows were very comfortable. Room and bathroom were clean as was the lobby and hallways. They have shampoo, conditioner and body wash in shower and hand soap and lotion by sink. Average walk to Falls is probably 30 minutes, it took us 45 because we had our three year old grandson with us. Will come back!

Cons:

Only complaint was that the carpet in our room was dirty and could use a deep cleaning or be replaced but I know sometimes that is the norm in a lot of older hotel/motels and can be a big undertaking and costly but it should be done. (Bring slippers for everyone and keep children off floor and problem solved)

2026-06-25 via Nuitee
R
Richard solo_traveller us
9
2026-06-25 via Nuitee
V
Varunpreet couple ca
10
2026-06-25 via Nuitee
B
Blackburn solo_traveller ca
8
Pros:

The facility was perfect for us. Easy to find, close to everything, It was nice and quiet. Had to visit senior relative in Niagara Hospital which was in walking distance from hotel. Would stay again. Also price was right.

2026-06-25 via Nuitee
N
Naomie family_with_children us
5
Pros:

I like they have a continental breakfast to start the day. I like the location I could walk to the fall and the free parking.

Cons:

The cleanliness was awful, we had mold in the bathroom sink, stained sheets and room was smelly. When we asked to change rooms, they only gave us air freshener.

2026-06-24 via Nuitee
K
Krzysztof couple us
9
2026-06-24 via Nuitee
G
Geronides couple ca
5
2026-06-24 via Nuitee
D
David solo_traveller ca
7
2026-06-24 via Nuitee