The Glengate Hotel & Suites

Hotels
7.4 (4939 reviews)
5534 Stanley Avenue , Niagara Falls , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable price
Cons:
Cleanliness issues
Dated facilities
Food quality inconsistent

Categories

Cleanliness
6.43
Multiple comments indicate issues with cleanliness; towels were not clean, and rooms were reported as dirty.
Service
8.4
The service received positive feedback; guests appreciated the staff's responsiveness and customer service.
Location
8.44
Conveniently located near attractions, praised in several reviews.
Room Quality
6.39
Mixed reviews about room quality; mentions of dated decor and old facilities.
Amenities
7.42
Some amenities like free parking and breakfast were noted positively, but issues with outdated facilities mentioned.
Value for Money
7.88
Guests noted reasonable prices for the services and amenities provided.
Food and Beverage
6.93
Breakfast received mixed reviews; good variety but some items not fresh.
Overall Experience
7.3
Guests had a generally positive stay but noted several issues that detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:38

Property Description

Luxurious Accommodations
Indulge in our non-smoking guest rooms with satellite TV for your entertainment needs.

Prime Location
Explore the famous Fallsview Casino within a short walk and discover the stunning Horseshoe and American Falls just 1.5 km away.

Convenience at Your Fingertips
Enjoy free WiFi throughout the hotel and easy access to the vibrant attractions of Clifton Hill.

Book now for an unforgettable stay at The Glengate Hotel & Suites!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4939 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
M
Michaela • couple • ca
1
Smelly carpet
Pros:

Nothing

Cons:

Nothing

2026-05-23 • via Nuitee
N
Nikholette • solo_traveller • tt
8
Dated but great value for money
Pros:

There was extremely great value for money. All basic amenities were provided. The breakfast was great! A buffet style with the options given.
To be honest, breakfast was the best part as the food in Niagara and furthermore Canada is VERY expensive.

Cons:

The hotel was very dated. It was not thoroughly cleaned as there were hairs all over upon checking in. The blankets were quite old and lumpy and needed to be disposed of.

2026-05-23 • via Nuitee
I
Iresha • couple • lk
1
Worst ever hotel in canada..
Cons:

Worst ever hotel in canada..

2026-05-23 • via Nuitee
R
Rochelle • solo_traveller • ca
1
Pros:

It was cheap

Cons:

I got food poisoning from the breakfast

2026-05-22 • via Nuitee
R
Rafeh • family_with_children • ae
9
will revisit again in future
Pros:

Everything was as expected within budget, no surprises, value for money. Staff was friendly and accomodated our needs. Breakfast was ideal

Cons:

location is slightly far from falls. However, for young couples it should not be an issue. Only with kids it seems too much travel back n forth to falls.

2026-05-22 • via Nuitee
B
Bahman Niknam • couple • ir
8
2026-05-22 • via Nuitee
D
Daniel • solo_traveller • ca
8
2026-05-22 • via Nuitee
R
Raj Anoosh • couple • ca
7
2026-05-22 • via Nuitee
T
Thamarika • couple • ca
10
2026-05-21 • via Nuitee
M
Manisha • family_with_children • ca
6
Privacy concerns!
Cons:

Not sound proof, one bed sheet was dirty and they make copies of drivers license and note credit card details!!

2026-05-21 • via Nuitee
캐나다 훈 • solo_traveller • ca
9
2026-05-21 • via Nuitee
I
Imene • extended_group • ca
5
2026-05-21 • via Nuitee
I
Idelsys • solo_traveller • ca
10
Pros:

Muy buena

Cons:

Todo me gustoʻ

2026-05-21 • via Nuitee
N
Noriyuki • extended_group • jp
7
おおむね満足
Pros:

清潔で朝食が充実していた

Cons:

特になし

2026-05-21 • via Nuitee
A
Abraham • couple • ca
10
2026-05-20 • via Nuitee
A
Aida • extended_group • ca
7
2026-05-20 • via Nuitee
M
Marie-Pierre • couple • ca
7
2026-05-20 • via Nuitee
Y
Yunus • couple • ca
7
Guzel gecti
Pros:

Konumu ve sakinligi

Cons:

Yataklar daha konforlu olabilir .Dus alma yeri cok kucuk

2026-05-20 • via Nuitee
K
Kumar • family_with_children • ca
8
2026-05-20 • via Nuitee
B
Birgit • solo_traveller • de
6
Man bekommt, was man für den Preis erwarten kann.
2026-05-20 • via Nuitee