Holiday Inn Express Park Royal by IHG

Hotels
Holiday Inn Express
8.2 (4799 reviews)
Victoria Road, North Acton , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room quality issues
Limited breakfast options

Categories

Cleanliness
7.76
Some reviews indicate that rooms look worn and need renovation.
Service
8.73
Staff described as very friendly and accommodating, with specific praise for helpfulness.
Location
8.97
Excellent location near metro and bus stations, very convenient for travel.
Room Quality
7.42
Mentioned small room sizes and missing amenities like refrigerators.
Amenities
8.15
Standard amenities available, some concerns with breakfast options.
Value for Money
8.41
Good pricing for location and service, particularly during peak travel periods.
Food and Beverage
7.96
Generally good breakfast but lacking in variety.
Overall Experience
8.23
Positive experiences overall, with respect for the hotel’s staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:47

Property Description

Convenient Location
Located just a 2-minute walk from North Acton Tube Station, Holiday Inn Express Park Royal offers easy access to Central London, only a 15-minute tube ride away.

Comfortable Rooms
Enjoy air-conditioned rooms with a satellite TV, work area, and en-suite bathroom featuring a power shower for your relaxation.

Great Amenities
Indulge in a selection of breakfast options, including a full English cooked breakfast, and savor around-the-clock dining at the Express Café and Bar. The hotel also boasts 2 equipped meeting rooms and the Great Room Bar with a large plasma TV for entertainment.

Book your stay at Holiday Inn Express London Park Royal for a convenient and comfortable experience.

Important information:

Please note the hotel will take deposits for any extras i.e, food, drinks, parking, phone calls etc. This deposit is refundable upon check-out.

Please note that car parking spaces are on a first-come, first-served basis. Reservation is not possible.

Please note that any late check-out after 11.00 or early departure may be subject to an additional charge.

Please note that WiFi strength varies throughout the building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Property Accessibility

Total Disability Score: 76.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 4799 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.97
Room Quality: 7.42
Amenities: 8.15
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.23
L
Lisa solo_traveller gb
5
Pros:

Rooms were exactly what we needed for our stay

Cons:

Checked in around 2:30pm was allocated 2 rooms next to each other, rooms 113 & 114. When my daughter entered our allocated room,114, another family was already in that room. When we was at the reception, trying to rectify the issue, another member of the family in the said room told us that when she returned to her room, on the 2nd floor, another family was also in her room. Luckily, she hadn't left her belongings in that room. We were both allocated new rooms. The staff on reception explained to us, that because we booked in at the the same time, there was a default on the system and both our families were allocated the same room. I believe that this was a serious breach of safety and security on the hotels part

2026-07-25 via Nuitee
E
Elina extended_group ua
8
A clean, well-located hotel with excellent transport links
Pros:

The hotel is in a great location, just a one-minute walk from the tube station. The room was clean and comfortable, and it was very convenient to have coffee shops and supermarkets directly across the road.

Cons:

The breakfast could be improved. The selection was quite limited, with very few fresh vegetables and fruit, and there wasn't much variety beyond cereal and basic options.

2026-07-25 via Nuitee
M
marilyne family_with_children fr
10
Au top je conseil sincèrement et j y retournerais si j ai l occasion
Pros:

Tout était top : matelas très confortable même ma fille dans le canapé lit / douche top toujours du linge propre (on est resté 7 jours ) , petit dej en forme de buffet et les gens à l accueil au top même si j étais pas douée en français - le sourire la gentillesse au top

Cons:

Une seule chose : l emplacement de notre chambre / dans le coin de l immeuble et côté route du coup on entendait le métro et les voiture camion de livraison poubelles etc … mais après avoir harpenter Londres de long en large tous les jours on dormait quand même …

2026-07-25 via Nuitee
G
Grace couple gb
8
2026-07-25 via Nuitee
V
Valerie family_with_children be
8
2026-07-25 via Nuitee
L
Linda family_with_children be
7
2026-07-24 via Nuitee
N
Nour family_with_children gb
9
Pros:

They were kind to let me leave my car few hours after check out for free

2026-07-24 via Nuitee
K
Konrad extended_group ie
8
Pros:

I really appreciate a breakfast included in price. Great range of food and hot and cold drinks

2026-07-24 via Nuitee
C
cumhur family_with_children tr
7
Önereceğim bir otel
Pros:

Metroya yakınlığı çok güzeldi çalışanlar güleryüzlüydü

Cons:

2 hafta kaldık ancak çarşaflar 1 kez değişti

2026-07-24 via Nuitee
L
Lisa family_with_children gb
6
2026-07-24 via Nuitee
L
Liam solo_traveller gb
7
Cons:

Breakfast

2026-07-23 via Nuitee
L
Lauren family_with_children gb
3
Wouldn’t book here again
Pros:

Location was good

Cons:

Carpet in the room was filthy. Bed was very uncomfortable. One pillow per person and they were hard and lumpy. Bathroom dated and room was of a poor standard.

2026-07-23 via Nuitee
R
RachelEmma solo_traveller gb
8
2026-07-23 via Nuitee
A
Andreas solo_traveller cy
7
2026-07-23 via Nuitee
C
chloe couple gb
7
2026-07-23 via Nuitee
R
Robert family_with_children gb
9
Excellent location, friendly staff, nice room, great shower, delicious breakfast.
Pros:

Excellent friendly staff, nice room good facilities. Breakfast was delicious, not a huge selection but what they did have was done very very well which was perfect. Location was great right next to North Acton tube station.

Cons:

Pillows could have been better, you can ask for bigger ones apparently but didn't see that until the morning!

2026-07-22 via Nuitee
S
Samantha solo_traveller gb
9
Pros:

Friendly staff

Cons:

Bed was a little small and not very comfortable

2026-07-22 via Nuitee
G
Griffiths solo_traveller gb
9
Pros:

The staff were excellent and the location was good

Cons:

The breakfast wasn't great 😕

2026-07-21 via Nuitee
H
Hayley couple gb
5
Great location, nice staff, room not up to standard.
Pros:

Staff were helpful, location was great.

Cons:

Marks on bed sheets, carpet in room seemed dirty, no folks at breakfast, staff said they ran out of folks had to use a spoon.

2026-07-20 via Nuitee
J
Jillian couple gb
8
Quick night in London comfortable clean accommodating
Pros:

Clean friendly staff

2026-07-20 via Nuitee