Holiday Inn Express Park Royal by IHG

Hotels
Holiday Inn Express
8.2 (4876 reviews)
Victoria Road, North Acton , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room quality issues
Limited breakfast options

Categories

Cleanliness
7.76
Some reviews indicate that rooms look worn and need renovation.
Service
8.73
Staff described as very friendly and accommodating, with specific praise for helpfulness.
Location
8.97
Excellent location near metro and bus stations, very convenient for travel.
Room Quality
7.42
Mentioned small room sizes and missing amenities like refrigerators.
Amenities
8.15
Standard amenities available, some concerns with breakfast options.
Value for Money
8.41
Good pricing for location and service, particularly during peak travel periods.
Food and Beverage
7.96
Generally good breakfast but lacking in variety.
Overall Experience
8.23
Positive experiences overall, with respect for the hotel’s staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:47

Property Description

Convenient Location
Located just a 2-minute walk from North Acton Tube Station, Holiday Inn Express Park Royal offers easy access to Central London, only a 15-minute tube ride away.

Comfortable Rooms
Enjoy air-conditioned rooms with a satellite TV, work area, and en-suite bathroom featuring a power shower for your relaxation.

Great Amenities
Indulge in a selection of breakfast options, including a full English cooked breakfast, and savor around-the-clock dining at the Express Café and Bar. The hotel also boasts 2 equipped meeting rooms and the Great Room Bar with a large plasma TV for entertainment.

Book your stay at Holiday Inn Express London Park Royal for a convenient and comfortable experience.

Important information:

Please note the hotel will take deposits for any extras i.e, food, drinks, parking, phone calls etc. This deposit is refundable upon check-out.

Please note that car parking spaces are on a first-come, first-served basis. Reservation is not possible.

Please note that any late check-out after 11.00 or early departure may be subject to an additional charge.

Please note that WiFi strength varies throughout the building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 76.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 4876 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.97
Room Quality: 7.42
Amenities: 8.15
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.23
F
Francesco solo_traveller it
8
Pros:

Pulito e confortevole. Colazione buona. Ottimo rapporto qualità prezzo. L'hotel si trova all' uscita della metro Centrale line che collega tutte le principali attrazioni in pochissimo tempo.La struttura e le stanze sono pulite e dotate di tutto il necessario. La colazione è abbondante e prevede sia il dolce che il salato. Il personale è molto gentile e sempre presente. Lo consiglio vivamente.

Cons:

Il wifi che non è stabile e l' area comune con aria condizionata troppo fredda.

2026-08-08 via Nuitee
S
Sherri family_with_children gb
5
Wasn’t worth the money to stay
Pros:

Very close to tube station

Cons:

The breakfast was all cold

2026-08-08 via Nuitee
R
Ruzena solo_traveller gb
10
2026-08-07 via Nuitee
M
micalusi family_with_children it
8
Lo consiglio
Pros:

Struttura moderna e accogliente, personale disponibile, pulizia delle stanze ok

Cons:

La posizione non era il massimo, ben collegata ma il quartiere era un po’ malfamato e per due sere ci siamo ritrovati con la polizia che inseguiva gente, la colazione niente di che buona ma poca scelta

2026-08-07 via Nuitee
W
wayne couple gb
8
Very comfortable friendly and food ok.
Pros:

Very clean and good staff. Friendly atmosphere. Air con that worked.

Cons:

Nothing really.

2026-08-07 via Nuitee
M
Mohamed extended_group bh
8
We had a fantastic stay with the care of the reception manager who was very helpful
Pros:

Good location next to the rail and bus station.

Cons:

Breakfast should be enhanced with more options

2026-08-05 via Nuitee
C
Charlotte extended_group gb
9
2026-08-05 via Nuitee
O
Ollie solo_traveller gb
8
2026-08-04 via Nuitee
J
James couple gb
3
Newburys finest crack head hotel
Pros:

Location

Cons:

Crack heads using the hotel
Dirty bath room
No AC
So much road noise
Beds tiny

2026-08-04 via Nuitee
N
Neil solo_traveller gb
10
2026-08-04 via Nuitee
Q
Qendrim couple gb
1
2026-08-04 via Nuitee
H
Hayley family_with_children gb
1
Cons:

Parking is an issue at this hotel and the front staff are rude. Transport links to Wembley stadium in event days are poor

2026-08-03 via Nuitee
G
Gillian couple gb
9
Comfortable stay, reasonable value for London
Pros:

Close to tube stop so easy access to central London

Cons:

Mostly excellent but shower curtain didn’t fully close and toilet roll holder was broken

2026-08-03 via Nuitee
S
Susan solo_traveller gb
8
Decent hotel for Wembley
Pros:

Decent hotel great for Wembley, clean and comfortable

Cons:

No parking available as they don't save it for hotel guests but was able to park at travelodge a few minutes away. The shower was broken and had a fabric shower curtain, so while it sprayed in all directions the floor was flooding

2026-08-03 via Nuitee
H
Helen couple gb
9
2026-08-03 via Nuitee
J
Jane couple gb
7
Good stay but poor / luke warm food for breakfast. Only went first day and didn’t bother on second.
Pros:

Good location with station next door

Cons:

Breakfast was poor

2026-08-03 via Nuitee
J
Jane extended_group gb
7
2026-08-03 via Nuitee
R
ronan couple gb
3
Cons:

Lock on bed room 204 never worked had to go back and forth to reception to try get them to sort the card out but never worked had to get house keeping to let me in twice and staff to let me in twice

2026-08-03 via Nuitee
M
marina solo_traveller gb
8
Pros:

Very close to tube station so easy to access into centre and easy to get to wembley as well

2026-08-02 via Nuitee
C
Chris couple de
9
Good stay at a relatively central location.
Pros:

Great location near train station North Acton. Parking at the venue (for a fee) and outside the city pay fee zone.

Cons:

Internet was slow

2026-08-02 via Nuitee