Martin's Relais

Hotels
Martins
8.6 (3476 reviews)
Genthof 4 , Bruges , be

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.6
Based on 3476 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
C
Chantal couple ca
7
Pros:

Bel emplacement mais le coût du petit déjeuner est exorbitant et ils nous obligent à prendre le buffet alors qu'il y a un restaurant juste à côté qui offre café et croissant

Cons:

Un aspect vieillot et personnel indifférent un peu déçue

2026-09-11 via Nuitee
J
John couple gb
10
Enjoyable
Pros:

Great location 10mins walk from Market. Friendly attentive staff

2026-09-11 via Nuitee
L
Linda extended_group us
10
Great hotel in a nice location close to lots of shops and restaurants.
Pros:

Fantastic location. Nice big room. Big bathroom. Hotel was very quiet. Walking distance to some great restaurants.

Cons:

Nothing we didn’t like.

2026-09-09 via Nuitee
S
Svetlana couple ru
8
Необходим ремонт, или пусть такой номер стои дешевле..
Pros:

Локация

Cons:

Очень грустный номер, давно требующий ремонта, ванная комната совсем разбитая, скрипучие двери, полы, не дающие спать. Мебель из прошлого века..Не стоит своих денег.

2026-09-08 via Nuitee
B
Blanchard couple fr
10
2026-09-07 via Nuitee
M
mohammed couple sa
10
جميلة
Pros:

شكر خاص لموظف الأستقبال زكريا كان مره خدوم واحترافي خذيت سويت كان فعلا متميز وأطلاله وموقع جميل

Cons:

لا شئ

2026-09-06 via Nuitee
A
Athanasios couple gr
9
2026-09-06 via Nuitee
K
Kao solo_traveller jp
10
最高でした!
Pros:

内装が素敵で清潔、部屋はいい香りがしました。
スタッフは非常にフレンドリーで親切でした。

2026-09-06 via Nuitee
Z
zihui family_with_children nl
5
2026-09-06 via Nuitee
A
Andrea couple gb
10
Loved it, can’t wait to return
Pros:

Lovely place, nicely decorated

Cons:

Nothing

2026-09-04 via Nuitee
E
Eric solo_traveller nl
9
Pros:

Locatie is perfect. 5 minuten lopen naar de markt. Mooi oud karaktervol pand. Prima ontbijt. Ruime kamer (goedkoopste).

Cons:

Alleen een bad waarin je niet staand kunt douchen. Parkeren op 6 minuten lopen

2026-09-04 via Nuitee
C
Catriona couple au
10
We would definitely stay here again.
Pros:

The location is an easy walk to the Grand Place but also quiet and away from the busy tourist streets. Looking over the canal was lovely.

2026-09-04 via Nuitee
B
Brendan solo_traveller ie
8
2026-09-03 via Nuitee
S
Sally couple gb
10
Loveky place to stay in centre of Bruges.
Pros:

Beautiful location by the canal and very central. We walked everywhere and parked the car in hotel car park.
Staff were excellent, comfortable room and delicious breakfast. Perfect two days.

2026-09-03 via Nuitee
M
Michaela couple ch
8
2026-09-03 via Nuitee
J
Jan extended_group cz
9
Ubytování naprosto splnilo mé požadavky.
Pros:

Snídaně standardní, lokalita naprosto TOP.

Cons:

Bez připomínek

2026-08-31 via Nuitee
C
Christina couple gb
9
Beautiful hotel and staff were very helpful would recommend it and would stay again. .
Pros:

Beautiful hotel . Ideal spot away from the square

Cons:

Parking a bit expensive. Cheaper to park in the 24h carpark
Breakfast was limited. If known we would have had breakfast elsewhere

2026-08-31 via Nuitee
R
Rüdiger extended_group de
9
Pros:

Super

Cons:

🤔gibt nichts zu meckern

2026-08-30 via Nuitee
S
Svetlana solo_traveller de
8
2026-08-29 via Nuitee
J
Jessica couple de
10
2026-08-28 via Nuitee