Martin's Relais

Hotels
•
Martins
8.6 (3373 reviews)
Genthof 4 , Bruges , be
+3250341810

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3373 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
R
Rothenburg • solo_traveller • fr
10
WE agréable
Pros:

Situé proche du centre de Bruges et personnel très aimable - chambre extrêmement confortable !

Cons:

Rien à indiquer

2026-07-04 • via Nuitee
J
John • solo_traveller • be
10
2026-07-04 • via Nuitee
M
Mark • couple • gb
10
Will definately beback
Pros:

Excellent location for exploring Bruge

Cons:

Offsite parking €25 per day

2026-07-03 • via Nuitee
D
DMGys • solo_traveller • us
10
Charming spot in a charming city
Pros:

Beautiful location overlooking a canal and close to the center of town. The bed and pillows were very comfortable and the auir conditioning was strong (I was visiting during a heatwave). The hotel decor was charmingly eclectic.

Cons:

Parking was several blocks away and carrying luggae through cobblestone streets wasn't the most fun.

2026-07-03 • via Nuitee
V
Valeria • solo_traveller • de
10
2026-07-03 • via Nuitee
M
Mariana • solo_traveller • br
4
Não valeu a pena
Cons:

o hotel precisa urgentemente de uma reforma, também fiquei muito decepcionada por nem receber um mero “parabéns “ no dia do meu aniversário

2026-07-02 • via Nuitee
R
Rupert • couple • at
7
Wie wahren sehr zufrieden
Pros:

Frühstück war sehr gut
Lage ist Top

Cons:

Zimmereinrichtung ist veraltet aber sauber

2026-07-02 • via Nuitee
P
Petia • couple • be
8
We had a very comfortable stay at the hotel,
Pros:

Good location , nice room

Cons:

Parking not do close

2026-07-01 • via Nuitee
A
Atul • extended_group • gb
9
2026-07-01 • via Nuitee
R
Rüdiger • solo_traveller • de
9
2026-07-01 • via Nuitee
L
Lee • family_with_children • nz
10
Strongly recommend people stay at this hotel when visiting Bruges - I would again in a heart beat!
Pros:

The hotel was wonderful - the interior was beautiful, the room clean, tidy and comfortable. The location was also brilliant - just a couple of streets back from the main tourist spots so it was calm and quiet, but an easy walk to all the action. Frederik, on reception provided wonderful service. We had issues getting to Bruges due to train delays, but Frederik was great to communicate with as we sorted out the impact on our room booking. It was great being able to leave our bags at the hotel after we checked out so we could continue to walk around Bruges without heavy bags. I would recommend this hotel to anyone visiting Bruges.

Cons:

There is nothing I would have changed about our visit to Martin's Relais Hotel.

2026-06-29 • via Nuitee
J
jean-louis • solo_traveller • fr
9
2026-06-28 • via Nuitee
I
Igor • solo_traveller • us
10
Pros:

Perfectly located, comfortable hotel in an old building. Attentive and caring staff. Very good breakfast with searched table cloths and napkins. All attractions reachable by foot.

Cons:

All was good

2026-06-28 • via Nuitee
T
Terry • couple • ca
8
Pros:

Being on the canal. Hearing the horse and buggies go by .

2026-06-28 • via Nuitee
X
Xavier • couple • fr
9
Romantique
2026-06-28 • via Nuitee
B
Brenda • solo_traveller • ie
10
Excellent hotel. Beautiful central location.
Pros:

Amazing staff. They allowed me to check in when I arrived early and they were so helpful during my stay. I would definitely recommend it.

2026-06-27 • via Nuitee
G
Gareth • couple • gb
8
Fantastic
Pros:

Beautiful, historic property in a great location, a short walk from the main square.
Breakfast, in a beautiful, beamed room with canal views, was excellent. The breakfast staff, in particular the one main lady (Clara?), were welcoming, friendly and extremely professional, ensuring all tables were cleared and reset swiftly and efficiently. The hot food, pastries, cereals, and cold meats and cheeses were always in plentiful supply

Cons:

The building is old, unfortunately so is the wiring - not in a dangerous way, but only 3 power outlets in the room, two of which were on the other side of the room to the bed. There are zero USB sockets.
If you go, take long charging cables.
This was the only grumble.

2026-06-26 • via Nuitee
A
antonio • couple • it
9
Esperienza bellissima.
Pros:

Tutto

2026-06-26 • via Nuitee
F
Farcas • solo_traveller • fr
8
2026-06-23 • via Nuitee
M
Maria • couple • de
10
Super Hotel, sehr zu empfehlen
Pros:

Wir haben ein tolles Zimmer bekommen, richtig groß, und alles in Ordnung. Sehr geschmackvoll mit Holzvertäfelung an den Wänden, ein sehr gut in mehrere historischen Gebäude eingepasstes Hotel.
Das Frühstück war sehr reichhaltig und gut, die Lage, direkt in der Altstadt ist ideal. Parkplätze in einer Tiefgarage in der Nähe werden angeboten, kostet 27 EUR je Tag, das sind halt die Preise.

2026-06-23 • via Nuitee