Martin's Relais

Hotels
•
Martins
8.6 (3414 reviews)
Genthof 4 , Bruges , be
+32 50 34 18 10

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3414 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
C
Charlotte • couple • de
9
2026-07-25 • via Nuitee
J
Joshua • couple • us
9
2026-07-25 • via Nuitee
M
Mykola • couple • il
8
2026-07-24 • via Nuitee
A
Alex • couple • gb
9
Pros:

Room and ensuite were a very good size, comfortable, well equipped, nice if rather quaint decor. Air conditioning was very effective and we were able to set it to a comfortable temperature.
Convenient location, very central in the old city and near a bus stop.

Cons:

The receptionist who checked us in was rather abrupt, he stopped short of outright rudeness but was not at all friendly and didn't even acknowledge my partner.
Lots of stairs with only one route to our room in the annex, which was inconvenient with our suitcases.

2026-07-24 • via Nuitee
R
rusti • solo_traveller • de
8
Pros:

Zimmer zum Innenhof, empfehlenswert. Innenhof kann begangen werden, was in einem heißen Sommer Vorteile bietet

Cons:

---

2026-07-24 • via Nuitee
C
César • solo_traveller • es
6
2026-07-24 • via Nuitee
M
Maria • couple • at
10
Äußerst angenehm
Pros:

Lage außerhalb des großen Trubels, aber doch zentral, sehr freundliches Personal, schöne Atmosphäre mit antiken Möbeln!

2026-07-22 • via Nuitee
M
Mauro • solo_traveller • it
10
Un hotel un po' retro'
Pros:

La vicinanza al canale e al centro

Cons:

Nulla, tutto positivo

2026-07-21 • via Nuitee
J
James • extended_group • gb
9
Would stay again.
Pros:

Great location and lovely rooms.

2026-07-21 • via Nuitee
W
Wada • solo_traveller • jp
9
荷物を減らしてまた泊まりたい。
Pros:

部屋がとにかく素敵だった。ファシリティも充実しており、ホテル滞在が快適だった。

Cons:

駅から遠く、荷物が多かったので移動に苦労した。行きはタクシーを使ったが、30ユーロ以上かかった。帰りはタクシーがうまくつかまらず、バス停もよくわからなくて、結局30分歩くことに。余裕をもったスケジュールを薦める。

2026-07-20 • via Nuitee
R
Renato • couple • it
9
2026-07-19 • via Nuitee
J
Joanna • family_with_children • pl
10
Znakomity hotel.
2026-07-19 • via Nuitee
H
helene • extended_group • se
10
2026-07-18 • via Nuitee
O
Osvaldo Luis • couple • ar
8
Tranquila
Pros:

Ubicación , vista al canal

Cons:

Alfombras y atención del personal

2026-07-18 • via Nuitee
R
Rolf • solo_traveller • ch
6
2026-07-18 • via Nuitee
S
Sara • couple • it
5
2026-07-17 • via Nuitee
T
Tuba • solo_traveller • tr
9
Pros:

The hotel is in a very central and pleasant location. The room I stayed in had a charming antique style, was spacious, and very clean. I really enjoyed my stay and had a wonderful experience.

2026-07-17 • via Nuitee
R
Rainer • couple • de
9
2026-07-16 • via Nuitee
M
Maria Dolores • couple • uy
10
Excelente en todo
Pros:

Excelente hotel. Excelente ubicación y desayuno fabuloso. Volvería a ir lo super recomiendo

2026-07-16 • via Nuitee
E
Evgeny • solo_traveller • lu
7
2026-07-14 • via Nuitee