AC Hotel Ciutat de Palma by Marriott

Hotels
•
AC Hotels by Marriott
8.4 (578 reviews)
Plaza Pont, 3 , Palma de Mallorca , ES
+34 971 22 23 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Noise from traffic
Limited power outlets
Missing some amenities

Categories

Cleanliness
8.11
Most reviews mention clean and well-maintained rooms, though one noted issues with noise from the window.
Service
9.08
Many reviews praised the helpful and friendly staff, especially during check-in and breakfast.
Location
9.12
The location received high marks for convenience and accessibility to city attractions.
Room Quality
7.57
Rooms were generally nice but lacking in sufficient power outlets and climate control adjustments.
Amenities
8.1
Missing some amenities such as extra blankets or bathrobes, but overall standard offerings.
Value for Money
8.06
Considered reasonable for the price, though some mentioned minor shortcomings.
Food and Beverage
8.61
Breakfast received praise, though specific items like scrambled eggs could be improved.
Overall Experience
8.58
Guests generally felt their stay was enjoyable, with a mix of positives and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:54

Property Description

Sophisticated Design
Experience elegance and style at the AC Hotel Ciutat de Palma, located just 1.5 km from Majorca's Port. Relax in your air-conditioned room with a private balcony and enjoy the sleek design elements throughout the hotel.

Prime Location
Immerse yourself in the beauty of Palma by taking a leisurely walk to the beach or exploring the historic city center with ease. The hotel's proximity to attractions like Bellver Castle ensures a memorable stay filled with sightseeing and cultural experiences.

Culinary Delights and Connectivity
Indulge in delectable Mediterranean cuisine at the hotel's dining area, offering a taste of fresh island produce. After a day of exploration, unwind by catching up on the news on the plasma-screen TV with a drink from the minibar, or stay connected with friends and family using the complimentary Wi-Fi service.

Ready to elevate your stay at the AC Hotel Ciutat de Palma? Book now to experience luxury and convenience in Palma!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.4
Based on 578 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
J
Jose • solo_traveller • es
8
2026-09-16 • via Nuitee
E
Eric • couple • ch
4
Gute Lage aber mässiges Hotel
Pros:

Zentrale Lage
Parking

Cons:

Zimmer hat wegen der Klimaanlage fürchterlich gestunken
Toilettenschüssel war lose

2026-09-12 • via Nuitee
N
Nawaf • family_with_children • sa
7
Good location, but poor service and inconvenient parking.
Pros:

Good location and the hotel itself was fine.

Cons:

Very poor assistance with luggage. No one helped us unload the bags from the car or take them to the room. Parking was also a major issue: hotel parking required a reservation and was €28 per day, with very limited availability. We had to park around 800 meters away and still pay €24 per day.

2026-09-11 • via Nuitee
S
Shafiqah • family_with_children • za
7
2026-09-11 • via Nuitee
A
Adan • solo_traveller • es
9
2026-09-10 • via Nuitee
A
Anastasia • extended_group • ua
8
2026-09-07 • via Nuitee
A
Allan • family_with_children • ae
9
The staff was extremely helpful and could not have been more accommodating. Location amazing for exploring Malta
2026-09-06 • via Nuitee
M
mario • solo_traveller • us
8
2026-09-06 • via Nuitee
M
mario • solo_traveller • us
8
2026-09-06 • via Nuitee
D
Dimitrios • solo_traveller • gr
8
2026-09-03 • via Nuitee
L
LeoTang88 • extended_group • it
10
Ottima location e personale eccellente
Pros:

Stanza ottima e confortevole. PErsonale accogliente e disponibile per ogni tua esigenza. Letti e cuscini comodissimi.
Bagno spazioso.
Aria condizionata presente nella stanza e diffusa. Ottimo se vuoi evitare un singolo getto di aria fredda diretto su di te.

2026-09-03 • via Nuitee
C
Claudio Adrian • solo_traveller • ar
10
Pros:

Desayune, completo, cumple perfecto !!

2026-09-01 • via Nuitee
E
Escriva • couple • es
8
2026-08-31 • via Nuitee
L
Laura • family_with_children • ar
6
Todo bien falta algo de amenidades y televisión S-Mart
Pros:

Ubicación
Personal

Cons:

No puede ser que un hotel tan caro no tenga un televisor smart

2026-08-30 • via Nuitee
D
Danu • extended_group • ro
8
Locație foarte bună, destul de ok serviciile
Pros:

Foarte aproape de centru și de port

Cons:

Ca nu mi s a facut curat in cameră și ca nu am știut ca parcarea este cu locuri militate și cu rezervare in avans. Un mare minus

2026-08-30 • via Nuitee
C
Cesar Enrique • extended_group • ca
9
2026-08-29 • via Nuitee
O
Olga • family_with_children • pl
7
Pros:

Zwykły sieciowy hotel. Nic wielkiego. Tyle dobrego że wygodnie usytuowany.

Cons:

Brak parkingu. No parking jest ale nie dostępny dla wszystkich gości. Najpierw zaproponowano nam pokój ze smrodem od papierosów. Uparłam się że nie wejdę tam. Został wiemieniony. Następnego dnia przestali działać karty od pokoju. Takie drobiazgi denerwują.
No o kawa na śniadanko była paskudna.

2026-08-29 • via Nuitee
C
Charpentier • extended_group • fr
9
2026-08-25 • via Nuitee
Y
Yasaman • couple • de
7
2026-08-24 • via Nuitee
J
jfb.vigo • solo_traveller • es
9
Un buen hotel, sin grandes instalaciones
Pros:

La amabilidad del personal. La calidad del desayuno

Cons:

El garage muy pequeño.

2026-08-23 • via Nuitee