Canopy by Hilton Zagreb City Centre

Hotels
•
Canopy by Hilton
8.8 (3259 reviews)
Ulica kneza Branimira 29 , Zagreb , HR
+385 1 4559 505

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern design
Cons:
Dusty carpets
Inconsistent food quality
Parking costs

Categories

Cleanliness
8.78
Overall sentiment was positive regarding cleanliness, though some mentioned issues like dusty carpets.
Service
9.25
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.29
Multiple reviews highlighted the great location, making it convenient for guests.
Room Quality
8.74
Rooms were noted as spacious and well-equipped, despite some noise issues.
Amenities
8.77
Amenities such as a 24-hour reception and filtered water dispensers were appreciated.
Value for Money
8.73
Value was generally considered good, although some comments regarding food quality were noted.
Food and Beverage
7.78
Breakfast and food quality at the hotel did not meet the expectations for a Hilton property.
Overall Experience
9.05
Overall satisfaction was high, with guests noting great experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Industrial Chic Design

Experience the unique blend of modern luxury and industrial charm at Canopy By Hilton Zagreb City Centre. Inspired by Zagreb's industrial past, our hotel offers a stylish and contemporary ambiance that is sure to impress.

Convenient Amenities

Enjoy the convenience of a fitness center, free WiFi, and well-equipped rooms featuring minibars, flat-screen TVs, and coffee machines. Relax in the comfort of your room with amenities like a work desk, chair, and luxurious bath products in the private bathroom.

Culinary Delights

Indulge in delicious Croatian cuisine at our on-site restaurant, ReUnion, or start your day with a buffet breakfast. Unwind after a day of exploring at the lounge bar with a refreshing drink in hand.

Book your stay at Canopy By Hilton Zagreb City Centre for a memorable and luxurious experience in the heart of Zagreb.

Important information:

Please note the photos are used for illustrative purposes only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Adults stay for € 13 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Property Video

Guest Reviews

8.8
Based on 3259 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.05
J
Julie • family_with_children • us
7
It was a convenient location for our short stay, and we appreciated the airport shuttle.
Pros:

The location was close to the main train and bus stations and only a short walk to the bars and restaurants. The surrounding area looked a bit rough but it was safe enough to walk around at night.

2026-09-18 • via Nuitee
T
Tina • extended_group • ca
8
A comfortable place. Close to old town and in the tram line
Pros:

Location was good. Rooms were very comfortable. The staff was very helpful

2026-09-18 • via Nuitee
B
branko • solo_traveller • ca
1
Cons:

doesnt have chromecast on TV, although it have option that never works, technical support send to just tell me it doesnt work
no ice maker on my floor

2026-09-17 • via Nuitee
D
Daniel • couple • es
9
Estancia agradable y cerca de todo lo que queriamos visitar para ir andando.
Pros:

Buena ubicación para poder ir andando a todos lados. Habitación cómoda, tranquila. Muy buen detalle el tener en el pasillo de la habitación una máquina de hielo y poder llenar la botella de agua fresquita.

Cons:

Lo que menos nos gustó fue el precio del desayuno de 20€ por persona, que nos pareció caro, pero al lado del hotel había una cafetería que habría a las 7 am y desayunamos de lujo.

2026-09-16 • via Nuitee
F
Fabrizio • solo_traveller • ch
9
2026-09-15 • via Nuitee
R
Rhonda • solo_traveller • au
6
Customer service needs improvement!!
Pros:

Clean, Good sized room. Shower Good walking.

Cons:

Staff at breakfast entrance were rude. "No breakfast is not included with your room." We attempted to respond that we had discussed with reception when we checked in that we had requested to include breakfast + were happy to pay.
Response was rude. We went to reception who also were rude. We were eventually told "yes you can have breakfast + we ask you to sign for it + include it in your bill. Great. Why wasn't that offer made initially!! Customer service needs significant improvement.

2026-09-15 • via Nuitee
R
Rowan • couple • nz
10
Great location with good facilities
Pros:

The location for our purpose -very close to the railway station, the staff were very helpful particularly their communication at the time of making our booking as well as on arrival at the hotel.

Cons:

Nothing

2026-09-15 • via Nuitee
A
Anja • solo_traveller • de
9
2026-09-14 • via Nuitee
E
Esra • solo_traveller • tr
8
2026-09-13 • via Nuitee
S
Safoura • solo_traveller • de
10
2026-09-13 • via Nuitee
N
Nicholas • couple • us
8
Nice hotel for the price and location.
Pros:

Beautiful hotel near main plaza of Zagreb. Great place to visit for a night before flying out of Zagreb.

Cons:

The A/C light was so bright it lit up our room and there was no way to cover it or turn it off. It drove me crazy.

2026-09-13 • via Nuitee
I
Isobel • couple • gb
9
2026-09-13 • via Nuitee
L
Luzia • family_with_children • de
7
2026-09-13 • via Nuitee
A
Alberto • couple • pt
10
Muito bom
Pros:

Limpeza e manutenção

Cons:

Do preço

2026-09-12 • via Nuitee
C
Catarina • solo_traveller • gb
10
2026-09-12 • via Nuitee
M
Miriam • couple • de
10
2026-09-11 • via Nuitee
V
Vladimir • solo_traveller • me
10
2026-09-10 • via Nuitee
M
Mina • couple • rs
8
2026-09-10 • via Nuitee
B
Borislava • couple • bg
10
2026-09-10 • via Nuitee
S
Sara • solo_traveller • bg
9
2026-09-09 • via Nuitee