Quest West End

Hotels
•
Quest Apartment Hotels
8.7 (480 reviews)
451 Murray Street , Perth , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Spacious and clean apartments
Cons:
Issues with cleanliness
Noise disturbances
Limited amenities in some apartments

Categories

Cleanliness
7.84
While many reviews mentioned cleanliness positively, others pointed out issues like dust on carpets and furniture and problems with soundproofing, impacting the score.
Service
9.31
Staff were frequently described as friendly and helpful, contributing positively to the overall service experience.
Location
9.35
The location received frequent praise for its proximity to shops, restaurants, and key venues.
Room Quality
8.3
Many reviews appreciated the room size and cleanliness, though some noted noise issues affecting comfort.
Amenities
8.83
Guests liked the available amenities, though some were disappointed with specific features like air conditioning.
Value for Money
8.79
Several reviews highlighted the fair pricing given the central location and good facilities.
Food and Beverage
8.34
Review content did not specifically address food and beverage, leading to an assignment of a standard score.
Overall Experience
8.81
Overall sentiment was positive, with many guests expressing intentions to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:39

Property Description

Prime Location in Perth CBD
Discover the vibrant heart of Perth at Quest West End, conveniently situated near major attractions like the RAC Arena, Perth Convention Centre, and His Majesty's Theatre.

Modern Apartments with Home Comforts
Experience comfort and convenience in our 35 serviced apartments, each featuring fully equipped kitchens and laundry facilities for a homely stay in the city.

Proximity to Popular Destinations
Explore the lively Northbridge entertainment precinct and the serene Kings Park and Botanic Gardens just moments away from Quest West End.

Book now to enjoy a perfect blend of city living and relaxation at Quest West End!

Important information:

Please note that there is a 1.1% charge when you pay with a Visa/Mastercard credit card.

Please note that there is a 2.25% charge when you pay with an American Express credit card and a 2.8% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

When booking 4 rooms or more, different policies and additional supplements may apply.

Reception hours:07:00AM – 23:00 daily 7 daysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 480 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
M
mel • extended_group • au
10
2026-06-22 • via Nuitee
Y
Yen Tong Rie • solo_traveller • sg
10
A comfy 4 night stay
Pros:

Big apartment with a fully equipped kitchen, clothes washer and dryer. Daily housekeeping. Quiet and comfortable. Walking distance (10 min or so) to Murray Street Mall and Hay Street Mall. Many food choices nearby.

Cons:

No shower head in the bathroom.

2026-06-21 • via Nuitee
W
Wendy • couple • nz
10
Very happy with everything
Pros:

Very comfortable and staff very friendly

2026-06-19 • via Nuitee
Y
Yoke choo • family_with_children • sg
9
2 bedrooms- Feels like home
Pros:

The bed, the kitchen, lots of storage place, functional layout

Cons:

The shower area does not have a door, quite cold and water kept getting out

2026-06-17 • via Nuitee
J
Jasmine • solo_traveller • my
9
Good location, room cleanliness & helpful staffs
Pros:

Location, cleanliness & facilities & kitchen utensils

2026-06-15 • via Nuitee
M
Michael • extended_group • au
10
Lovely staff and modern clean rooms
Pros:

Great location right in middle of city. Lovely room with everything provided. Reception staff were super friendly and helpful.

Cons:

Nil

2026-06-13 • via Nuitee
P
Pauline • extended_group • au
10
Comfortable home away from home.
Pros:

Love the friendly staff. So cheerful and nothing too much trouble.

2026-06-11 • via Nuitee
L
Lauren • family_with_children • au
9
2026-06-01 • via Nuitee
K
Karen • extended_group • au
7
Pleasant stay. Good neighborhood with great bars abd food.
Pros:

The shower water pressure was superb and the bed was comfy.

Cons:

The lift sounds were heard in the room.

2026-06-01 • via Nuitee
G
Glenn • couple • au
8
Great staff, daily housekeeping, good position, nice bathroom& kitchen, lounge needs to go the tip
Cons:

Lounge should be on the tip

2026-06-01 • via Nuitee
D
Debra • couple • au
7
Pros:

Good location

2026-05-31 • via Nuitee
J
Janet • couple • nz
9
Comfortable clean anc spacious apartment with everything we needed.
Pros:

The location was great, close to a good coffee and breakfast cafe and we could walk or take the bus anywhere around town. The apartment was spacious and comfortable and very clean. The staff were very friendly and helpful.

Cons:

Our view looked out the back into the bin area and back of the buildings.

2026-05-30 • via Nuitee
M
Marva • couple • us
9
2026-05-29 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

Staff really helpful. The 6th floor location is quiet, even with an event at the nearby arena. Comfortable bed. And roomy, comfortable sitting area with TV and Netflix. Bus stop very close. About 15 minute walk to train station, 2 supermarkets.
Light cleaning almost daily. Good kitchen. There is a small office space off of the main room, very convenient.

Cons:

The immediate area is not very interesting but the public transportation is excellent and there is a great coffee place around the corner, Smooth Operator.

2026-05-28 • via Nuitee
R
Richard • couple • nz
9
2026-05-27 • via Nuitee
M
Michael • couple • au
9
2026-05-23 • via Nuitee
D
Diana • couple • au
10
2026-05-23 • via Nuitee
R
Robert • solo_traveller • gb
10
Pros:

Reception staff were very friendly and helpful. The room was spotless and the location ideal for getting around

2026-05-22 • via Nuitee
C
Chan Wen • solo_traveller • mu
8
Pros:

The hotel was near to a large variety of eating places and cafés.

Cons:

The noise of garbage trucks as early as 5 am. was very disturbing.

2026-05-22 • via Nuitee
A
Alison • couple • nz
10
Comfortable, clean and spacious apartment.
Pros:

Very spacious comfortable apartment in good location.

Cons:

Nothing

2026-05-22 • via Nuitee