Super 8 by Wyndham Santa Cruz Beach

Hotels
Super 8
7.6 (562 reviews)
338 Riverside Avenue , Santa Cruz , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to the beach
Clean rooms
Good location
Cons:
Poor breakfast options
Service issues
Parking difficulties

Categories

Cleanliness
7.31
Rooms are clean but some concerns were raised about cleanliness in relation to safety.
Service
7.78
Mixed reviews on service, with some issues related to the responsiveness of staff.
Location
8.32
Good location close to the beach and boardwalk, praised by multiple reviewers.
Room Quality
7.27
Rooms are generally comfortable, but issues like non-working keycards were reported.
Amenities
7.8
Basic amenities provided; breakfast selection was poor.
Value for Money
8.26
Good value considering location, though pricing disputes were reported.
Food and Beverage
6.31
Breakfast options were limited and disappointing for many guests.
Overall Experience
7.78
Overall, experiences varied widely, with some positive highlights but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:25

Property Description

Convenient Location near Beach and Boardwalk
This motel in Santa Cruz is perfectly situated within walking distance of the beach, boardwalk, and Santa Cruz Wharf, offering guests easy access to popular attractions.

Comfortable Accommodations
Guest rooms at the Super 8 Santa Cruz are designed for comfort and convenience, featuring amenities such as flat-screen TVs, coffee makers, microwaves, and refrigerators, ensuring a pleasant stay for all visitors.

Great Amenities and Services
Enjoy a full breakfast every morning at Beach Boardwalk East Super 8, take a refreshing dip in the seasonal outdoor pool, and make use of the free Wi-Fi and on-site parking. Additionally, fax and copying services are available for your convenience.

Book your stay now at Super 8 Beach Boardwalk East for a memorable Santa Cruz getaway!

Important information:

Please note: Guests who live in the Santa Cruz county cannot be accommodated at this hotel.

Guests must be at least 21 years old to check in to this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 562 reviews
Cleanliness: 7.31
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.78
K
karen couple gb
7
Good location
Pros:

Huge room but the door didn’t feel like it would take much to get through it. Great location for Santa Cruz

Cons:

Door didn’t feel very secure.
Felt over priced for what it was

2026-09-07 via Nuitee
M
Medina family_with_children us
1
Pros:

Nada por groceros

Cons:

Que reserve en la aplicación y ellos solo me cancelaron, cuando llegue solo dijo la recepcionista esta lleno, la reserva esta cancelada! Solo porque no estuve presente según ella, 🤷

2026-09-07 via Nuitee
M
Medina family_with_children us
6
Pros:

La ubicación

Cons:

La señora recepcionista muy grosera y despota

2026-09-06 via Nuitee
C
Carolina couple us
10
Easy check in close to the boardwalk. Quiet Heated pool
Pros:

Its our 5th time staying at Wyndham 8. We love it. It easy in easy out. AC was fixed in room 208 yeiy. Didn’t use the pool this time.

Cons:

Not enough towels for us long hair girls.

2026-09-01 via Nuitee
C
Christina family_with_children us
7
2026-08-26 via Nuitee
O
Olga family_with_children us
8
Чудовий мотель для ночівлі. Чисто і спокійно. Ідеально, якщо не плануєте проводити тут час зокрема як спати. Весь досуг
Pros:

Було чисто прибрано. Все виглядає досить новим і свіжим. Близько до пляжу.

Cons:

Басейн був не дуже чистий і без підігріву. Тож не розраховуйте на купання, якщо приїдете в холодну погоду як ми.

2026-08-18 via Nuitee
G
Gareth family_with_children gb
1
Pros:

Location

Cons:

Non service of rooms

2026-08-17 via Nuitee
A
Ashley family_with_children us
6
2026-08-14 via Nuitee
S
Stephanie couple us
7
My stay here was pleasant and enjoyable.
Pros:

The room was pretty nice, it was up-to-date, looked and felt clean. Their breakfast there was good, had a waffle maker among other things. The Woman who checked us out was genuinely warm and friendly. Good customer service.

Cons:

The parking situation. I had to park behind the Hotel in an alleyway and in the morning when we were checking out, we discovered that the gateway thru to the alley was closed, so I therefore had to carry all our bags and luggage down the block and around the backside.

2026-08-11 via Nuitee
L
Lori family_with_children us
8
Great price, basic but clean, friendly staff, great location. Good for quick Boardwalk Getaway
Pros:

Location imo was great, four blocks away from Boardwalk. Motel exterior was basic -- very mid-century motel, nothing fancy. The room was surprisingly upgraded, and clean. Area felt safe, well-it with other motels on corner and a large upscale hotel across the street. Staff was super friendly and patient.

Cons:

Staircase to second floor should probably be fixed in future. Safe, but old. Parking was a bit tight, but big gates made it feel safe.

2026-08-10 via Nuitee
C
Candace family_with_children us
6
Pros:

Location is close to boardwalk.

Cons:

Water pressure is weak. Traffic is very loud.

2026-08-07 via Nuitee
C
Carol solo_traveller us
10
2026-08-06 via Nuitee
M
Mario family_with_children us
8
2026-08-04 via Nuitee
D
Douglas solo_traveller us
5
Pros:

Location, desk couple were nice

Cons:

Parking was tight, omg tight. TV clicker sucked.

2026-08-03 via Nuitee
M
marcia solo_traveller us
10
2026-08-02 via Nuitee
M
Maria extended_group gb
4
Pros:

Location was excellent

Cons:

Dirty, dated and breakfast consisted of a old banana, stale Cheerios and sour milk.

2026-08-02 via Nuitee
B
Brice family_with_children fr
7
2026-07-23 via Nuitee
V
verena family_with_children de
8
Top fuer die Durchreise
Pros:

Fuer eine Nacht / Durchreise top. Gute Lage, sauberes Zimmer, Terrasse fuer Kaffee, Banane und Riegel . Top

Cons:

Alles top

2026-07-19 via Nuitee
S
Sean family_with_children us
4
Great location for the Boardwalk, but the outdated amenities, misleading breakfast, maintenance issues, and handling of
Pros:

The best part of this hotel is its location. It’s only a couple of blocks from the Santa Cruz Beach Boardwalk, so we were able to walk everywhere without paying for parking or calling an Uber. You can even see the Giant Dipper from the sidewalk, which was pretty neat. The staff members we interacted with were polite and friendly, although they weren’t especially welcoming or engaging.

Cons:

We were really disappointed with our stay and wish we had chosen a different hotel. We travel as a family, so these are the things that stood out to us:

1. Breakfast was misleading. One of the main reasons we booked this hotel was the advertised breakfast, which showed eggs and breakfast meats in the photos. In reality, breakfast consisted of two types of cereal, cereal bars, bananas, coffee, and orange juice. When we asked, we were told they haven’t served the hot breakfast since COVID. We feel the listing should accurately reflect what’s currently offered.
2. The air conditioner didn’t work properly. The PTAC unit only blew air with the fan—it never cooled the room. We also noticed a pallet of replacement air conditioners being delivered during our stay, which made it seem like this was a known issue.
3. Very limited parking. The parking lot is quite small, which made parking difficult at times.
4. Small pool. The pool was much smaller than we expected from the photos.
5. Out-of-service vending machine. The soda machine was out of order, and the sign looked like it had been there for quite some time. We were told it was because of issues related to the homeless population in the area.
6. Our daughter’s belongings were moved without our knowledge. When we checked in, our room had a cot, and we assumed it was included. We left for lunch, and when we returned, the cot was gone. The front desk explained it had been placed in our room by mistake and would have cost an additional $30 per night. The charge wasn’t our concern. What upset us was that our daughter had left her clothes on the cot, and hotel staff removed her belongings and placed them into a suitcase without contacting us first. We feel a quick phone call asking us to clear the cot before removing it would have been the respectful way to handle the situation. Our daughter felt that her personal space had been invaded.

2026-07-18 via Nuitee
V
Viviana couple us
8
Bien
Pros:

Ubicacion muy cerca a la playa solo debes caminar unpoco y llegas

Cons:

Desayuno no hay variedad solo cafe y cereal

2026-07-17 via Nuitee