INNSiDE by Meliá São Paulo Itaim

Hotels
Innside by Melia
8.8 (1373 reviews)
Rua Jesuíno Arruda, 806 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Maintenance issues in some rooms

Categories

Cleanliness
8.44
Some guests noted cleanliness issues with the bathroom and furnishings.
Service
9.41
Most feedback highlighted the courteous and helpful staff.
Location
9.45
Many reviews praised the hotel's convenient and safe location.
Room Quality
8.4
The room quality was complimented, although a few had maintenance issues.
Amenities
8.93
Standard quality for this hotel tier, with some guests mentioning improvements could be made.
Value for Money
8.89
Fairly regarded considering the location and services offered.
Food and Beverage
7.94
Some guests felt the breakfast options were limited and quality could be improved.
Overall Experience
8.91
General satisfaction with minor exceptions noted in feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:41

Property Description

Sophisticated and Safe Stay in São Paulo

Prime Location: Situated in a sophisticated and safe area, INNSIDE by Meliá São Paulo ITAIM is conveniently located near Brigadeiro Faria Lima Avenue, Ibirapuera Park, and Iguatemi Shopping Mall, making it ideal for both leisure and business travelers.

Comfortable Rooms: The well-appointed rooms at INNSIDE São Paulo Itaim offer climate-controlled air conditioning, free WiFi, and stocked minibars with complimentary refreshing items, ensuring a comfortable stay for guests.

Dining and Relaxation: Indulge in a delicious breakfast at The Bite Box Restaurant, with gluten-free and international options available, or unwind at the lobby bar. Guests can also enjoy city views and stay active at the hotel's gym on the top floor.

Experience luxury and convenience at INNSIDE by Meliá São Paulo ITAIM - Book your stay now for a memorable São Paulo getaway!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1373 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
D
Dirk couple de
7
2026-05-30 via Nuitee
C
Carlos Otaviano solo_traveller br
8
2026-05-29 via Nuitee
A
ANATALICIO solo_traveller br
8
2026-05-28 via Nuitee
M
Milena solo_traveller br
10
2026-05-26 via Nuitee
C
Camila couple br
10
2026-05-26 via Nuitee
D
Deomar solo_traveller br
10
2026-05-25 via Nuitee
T
Tamiris couple br
10
Pros:

ATENDIMENTO SENSACIONAL

2026-05-25 via Nuitee
L
Leonardo couple br
9
2026-05-24 via Nuitee
J
Jose Carlos R solo_traveller br
7
2026-05-22 via Nuitee
J
Juliana couple br
8
2026-05-19 via Nuitee
R
Rafael couple br
10
2026-05-18 via Nuitee
F
Flavio solo_traveller br
7
2026-05-18 via Nuitee
E
Elisa couple br
7
2026-05-17 via Nuitee
M
Maria Celia solo_traveller it
7
Pros:

La localizzazione.

Cons:

Non aveva ducia igienica al bagno. Bagno con scappe d'acqua in box. Cibo del ristorante pessimo.

2026-05-16 via Nuitee
M
MARIA EMILIA couple br
10
2026-05-16 via Nuitee
T
Tania solo_traveller br
8
Localização prática, sem luxo mas oferecendo a comodidade básica para uma estadia tranquila
Pros:

A localização é excelente. Cama confortável, ótima limpeza, espaço de quarto bom e silencioso, blackout eficiente, wifi rápido, disponibilidade de ferro e tábua de passar com funcionamento perfeito. Café da manhã bom. Pessoal gentil.

Cons:

A privada tem dificuldade em escoar o papel, falta pressão da água, Alguns pontos do quarto requerem melhor manutenção.

2026-05-15 via Nuitee
M
Marisa couple br
8
Estadia agradável
Pros:

Gostei do café da manhã, que é bastante variado. Hotel bem localizado, com muitos restaurantes e comercio ao redor. Quarto com um bom tamanho

Cons:

Como São Paulo estava com o clima ameno o ar condicionado, que não estava resfriando, acabou não sendo um problema e no segundo dia e no check out o elevador não estava aceitando ser chamado do andar, causando contra tempos.

2026-05-14 via Nuitee
B
Beatriz solo_traveller br
8
2026-05-13 via Nuitee
R
Raphael couple za
10
Pros:

Localização excelente. Também gostei que no café da manhã tem opções a la carte para pedir, que é pouco comum em hoteis dessa faixa de preço em sp.

2026-05-12 via Nuitee
N
NELIO couple br
8
Boa estadia
Pros:

Localização

Cons:

Limpeza e manutenção. Sofás do hall com rasgos e sinal de uso excessivo demandando substituição

2026-05-12 via Nuitee