My Place Hotel

Hotels
6.4 (1645 reviews)
1-3 Trebovir Road, Earls Court , London , gb

Children allowed

Facilities

Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Unpleasant room conditions
Weak food options

Categories

Cleanliness
4.6
Much feedback on cleanliness is negative, including mentions of dirty rooms and poor maintenance.
Service
9.1
Some positive mentions of helpful staff despite service issues experienced.
Location
9.1
Several reviews highlight the great location near transit options.
Room Quality
5.6
Mixed reviews: some praise, but many complaints about room conditions and amenities.
Amenities
5.6
Concerns about missing features and poor quality amenities were noted.
Value for Money
5.6
Several reviewers state that the quality does not match the price paid.
Food and Beverage
4.6
Negative comments on breakfast quality and variety were frequent.
Overall Experience
7
Average experience with noteworthy issues that could deter future guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Luxurious Victorian Townhouse in Kensington

Situated in a tranquil Kensington street, My Place Hotel offers elegant Victorian charm just steps away from Earl's Court Underground Station.

Comfortable Rooms and Inclusive Breakfast

All rooms feature en suite facilities, a fridge, and a flat-screen TV. Enjoy a separate seating area in some rooms, along with an inclusive continental breakfast each morning. Guests can also indulge in complimentary tea and coffee daily.

Charming Lounge and Walled Garden

Relax in the spacious lounge with an all-day bar, or unwind in the attractive walled garden's seating area.

Convenient Location and Nearby Attractions

Explore vibrant bars, restaurants, and shops in Earls Court, with Kensington High Street a short walk away. Discover Kensington Palace, the Royal Albert Hall, and Holland Park within a leisurely stroll from the hotel.

Experience luxury and convenience at My Place Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.4
Based on 1645 reviews
Cleanliness: 4.6
Service: 9.1
Location: 9.1
Room Quality: 5.6
Amenities: 5.6
Value for Money: 5.6
Food and Beverage: 4.6
Overall Experience: 7
A
Anna solo_traveller de
7
2026-06-06 via Nuitee
S
Sandra solo_traveller gb
8
Pros:

Close to tube station, good location, breakfast was good, good options, staff was very friendly, nice seating area in garden, was nice and clean room was nice and large.

2026-06-06 via Nuitee
C
Christina extended_group gb
8
Perfectly happy with our stay! Friendly and helpful staff and great location.
Pros:

Breakfast was superb!

Cons:

The beds were quite hard and the bathroom could do with a new light.

2026-06-06 via Nuitee
K
Kallum extended_group gb
6
Fair price for value
Pros:

Lovely staff and comfy beds breakfast was nice

Cons:

Shower didn’t work neither ac

2026-05-31 via Nuitee
J
Juliane family_with_children de
7
Gute Verkehrsanbindung, freundliches Personal
Pros:

Freundliches Personal, U-Bahn gleich um die Ecke

Cons:

Zimmer hat sich sehr aufgeheizt (sehr heiße Sommertage), vorhandene Klimaanlage hat leider nicht funktioniert. Vorhandener Ventilator war defekt, auf Anfrage haben wir am nächsten Tag einen neuen bekommen. Zimmer zur Straße nachts recht laut.

2026-05-31 via Nuitee
P
Pikora solo_traveller pl
2
Cons:

Byłam w maju gdzie temperatura sięgała 30stopni i więcej w pokoju nie działala klimatyzacja okno było zepsute nie można było go otworzyć

2026-05-29 via Nuitee
E
Ewa solo_traveller de
4
Nicht empfehlenswert
Pros:

Allgemein war ok, aber nicht empfehlenswert

Cons:

Ganz komische Frühstück, nur Marmelade plus toast eventl. Cornflakes. Englische Version wurde nur gegen Bezahlung angeboten. Es wird auch bei Bestellung nicht darauf hingewiesen dass man extra zahlen muss
Im Zimmer hat die Klimaanlage nicht funktioniert. Tarasse nicht gepflegt

2026-05-26 via Nuitee
P
Pereira solo_traveller pt
9
2026-05-24 via Nuitee
D
dermot solo_traveller ie
8
2026-05-24 via Nuitee
K
Kinsella extended_group gb
1
Extremely disappointing and unacceptable stay
Cons:

Our stay at this hotel was extremely disappointing and nowhere near the standard advertised, especially for the price of £279.

The problems started at check-in, which took far too long. We were not given working access cards for our room and were told temporary cards would be brought to us so we could at least use the room electricity. These never arrived, leaving us without proper access and, at times, without lighting or power.

The room itself was in an unacceptable condition. It was visibly dirty, with stains on the bedding, chairs, and furniture. The bathtub was cracked and sharp, which actually caused a small cut on my leg, a serious safety issue. The shower was faulty and constantly switched between hot and cold, regardless of the setting. To make matters worse, the toilet did not flush properly, and when this was reported, we were simply told to wait five minutes between flushes, which is not an acceptable solution.

The wider hotel was equally poor. It felt dated, badly maintained, and generally unclean. The lift doors repeatedly closed on us before we could properly enter or exit, which felt unsafe. Even the reception-area bathroom was left unlit and in darkness.

Overall, this was far below even basic hospitality standards. For the amount paid, we expected a clean, safe, and functional hotel room. Instead, we experienced inconvenience, poor hygiene, and multiple safety concerns. I would not recommend this hotel and would strongly advise others to look elsewhere.

I have formally requested a full refund

2026-05-24 via Nuitee
L
Lyn solo_traveller gb
9
2026-05-23 via Nuitee
K
Kate Vibeke extended_group dk
4
Cons:

At vi ikke kunne komme på værlset.døren gik helt baglås
Vi havde en hyle tone på værlset i flere timer. Var ikke helt tryg ved elevatoren, meget gammel

2026-05-21 via Nuitee
G
Guillaume family_with_children fr
1
Très médiocre mais bien placé par rapport aux transports et restaurants à proximité.
Pros:

L'emplacement. L'hôtel est proche des transports en commun, ligne district et bus à proximité.

Cons:

Réservation de 2 chambres en famille, nous étions à 2 étages d'intervalles !! Les fenêtres des chambres côté rue qui ne ferment presque pas, laissant passer le bruit de la rue (très bruyant, des scooters uber sont en dessous) et l'air (bruit du vent en prime). Litterie très molle. Salle de bain très étroite (difficile pour les personnes en sur-poids pour les toilettes) avec douche au mur dans une baignoire, difficile de se rincer correctement. Robinet de l'évier qui goutte en continue. Evier et baignoire pas très propre avec des cheveux dedans. Flexible du sèche-cheveux tenu par du Scotch et qui sent mauvais (très ancien). Petit déjeuner pas bon, trop sucré, pas de choix. Nous sommes arrivés dans le couloir de notre chambre, des femmes de ménage étaient à 4 pattes sur le sol à trier les draps propres à même la moquette !
Bref hôtel qui ne fait aucun investissement pour maintenir les lieux corrects, laissant à désirer sur la propreté et réduisant les coûts au minimum pour le petit dej inclus. Je doute que prendre le petit dej payant anglais en vaille le coup chez eux.

2026-05-21 via Nuitee
M
Mylène family_with_children fr
4
2026-05-19 via Nuitee
M
marion couple fr
4
Pad ouf je recommande pas cette établissement surtout au prix de la chambre
Pros:

L’emplacement

Cons:

Pas d’électricité dans la salle de bain, pas de prise a coter d’un coté du lit, petit dejeuner pas ouf genre juste tartine de pain de la veille avec de la confiture et beurre qui se batter en duel, le cafe etait pas bon bref je recommande absolument pas

2026-05-18 via Nuitee
Y
yanina solo_traveller ar
4
No vayan!
Cons:

Mal mantenido! Sucio, el desayuno muy pobre. Realmente no volvería, las fotos son de las habitaciones "lindas" a mi me toco una donde el piso caminabas y se undia, las luces no andaban, la alfombra daba sensación de sucio, el baño hiper pequeño, se que Londres es caro pero por lo que cobran es pésimo el servicio. El ascensor daba miedo subirse.

2026-05-17 via Nuitee
G
Goranka extended_group hr
7
Good place to stay in a quiet street yet very close to the public transport
Pros:

Good location and friendly staff

Cons:

Breakfast could be better
Bathroom needs refurbishment

2026-05-16 via Nuitee
L
Luiz Felipe solo_traveller br
8
2026-05-14 via Nuitee
A
Anastasiia solo_traveller nl
5
Okey for price but only if you comfortable with above
Pros:

Close to metro, reasonable size of the room, some breakfast , internet

Cons:

The whole house is old and the bathroom/ toilet facilities are not fully functioning and outdated; cleanliness is ok, but not as a modern hotel, breakfast has only bread and jam, and filter coffee.

2026-05-13 via Nuitee
L
Laura family_with_children es
1
Malo y recepcionistas desagradables
Pros:

Muy viejo y dejado, el personal muy estupido y para ser un hotel donde se alojan personas de muchos sitios, ellos solo hablan inglés ni si quiera se esfuerzan por entenderte, estupidos y desagradables

Cons:

Todo

2026-05-11 via Nuitee