Billings Hotel & Convention Center

Hotels
7.3 (884 reviews)
1223 Mullowney Lane , Billings , us
+1 406-248-7151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kid-friendly pool
Clean updated rooms
Cons:
Room maintenance issues
Rude staff at check-in

Categories

Cleanliness
6.51
Multiple mentions of unclean elements such as old socks under the bed.
Service
7.98
Staff perceived as helpful, but one instance of rudeness noted.
Location
8.52
Convenient location for family activities and road trips.
Room Quality
5.97
Reports of dated rooms and maintenance issues like the broken pull-out bed and loud air conditioning.
Amenities
8
Pool and water slides received positive feedback.
Value for Money
5.96
Concerns over room conditions and additional charges like early check-in fee represented a poor value.
Food and Beverage
7.01
Positive feedback on restaurant and coffee bar, but lack of complimentary breakfast mentioned.
Overall Experience
8.48
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:32

Property Description

Luxurious Amenities & Entertainment
Billings Hotel & Convention Center offers an indoor swimming pool with exciting water slides and a casino lounge for guests to unwind. The property also boasts a fitness center for health enthusiasts.

Culinary Delights
Indulge in American cuisine at Mama Jo's Café or sip on gourmet coffee and refreshing smoothies at the on-site coffee shop. The R-Club Lounge is perfect for enjoying a drink in a lively atmosphere.

Convenient Facilities
With WiFi throughout, a business center, and laundry facilities, this hotel ensures a comfortable stay. Each guest room is equipped with modern amenities like a flat-screen TV, microwave, and refrigerator.

Experience comfort and entertainment at its best at Billings Hotel & Convention Center. Book your stay now for a memorable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 884 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.52
Room Quality: 5.97
Amenities: 8
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 8.48
R
Rachael • family_with_children • us
9
I would definitely stay here again well worth a price when you look at the water features and if you went to a waterpark
Pros:

This hotel was clean, big enough that you might need a map to get around it, my adult kids loved the water slides, and pool. The beds and pillows were wonderful, it had a great area to shower and clean up in. For this property you get what you pay for!

Cons:

I wish I would’ve had some kind of continental breakfast, and I had to get use the key card to get into every door… the side entry doors, then another set of doors and then the hotel room door, kind of a pain when you’ve got a bunch of luggage in hand.

2026-07-25 • via Nuitee
A
Allison • solo_traveller • za
9
2026-07-25 • via Nuitee
Y
Yvonne • family_with_children • us
7
Cons:

We were charged $50 on top of the nightly fee and was not informed of why. An email or something explaining why would of been been great.

2026-07-24 • via Nuitee
S
Scott • solo_traveller • us
3
Pros:

Easy check in. Clean and inexpensive laundry facilities.

Cons:

Restaurant was the bar. Lighting was very dim, menu was impossible to read. Waitress was distracted by chattering guy and kept us waiting. We left without eating.
Hotel halls were very long. We had to walk by about 40 rooms to get to the front.
Room window faces interior courtyard with people walking right next to window constantly.

2026-07-23 • via Nuitee
W
Wrangler • solo_traveller • us
10
2026-07-23 • via Nuitee
D
Dwain • family_with_children • us
10
Good
Pros:

Nice

Cons:

Nine

2026-07-23 • via Nuitee
A
Andrew • couple • us
10
2026-07-22 • via Nuitee
R
Robert • solo_traveller • us
10
Great time
Pros:

Pool

Cons:

Smoking smell

2026-07-22 • via Nuitee
H
Hazel • solo_traveller • us
1
2026-07-21 • via Nuitee
T
Tony • solo_traveller • us
8
Pros:

Clean and comfortable room. Swimming pool for the kids.

Cons:

Given the price, breakfast should be included

2026-07-21 • via Nuitee
J
Jeff warren • solo_traveller • us
5
Pros:

Price

Cons:

No free breakfast

2026-07-19 • via Nuitee
M
Mary • couple • us
1
2026-07-19 • via Nuitee
R
richardcharlesvo • solo_traveller • us
10
Pros:

Clean

2026-07-18 • via Nuitee
S
Standing Rock • solo_traveller • us
9
Great place, great price during the week.
Pros:

I liked everything about the place

Cons:

It's a little out of the way but that helps with the noise. Shopping centers aren't far neither are restaurants.

2026-07-16 • via Nuitee
W
Wrangler • solo_traveller • us
10
2026-07-14 • via Nuitee
S
Samuel • family_with_children • us
1
Pros:

Nothing

2026-07-14 • via Nuitee
A
Allison • solo_traveller • za
10
An amazing stay!
Pros:

Very clean and comfortable, we had everything we needed. The pool was amazing. We were collected from the airport and were made to feel welcome from the start, even the ladies who were cleaning were exceptionally friendly, thank you.

Cons:

One of the ladies at reception had an awful attitude and the 3rd time we booked in she walked away, not wanting to serve us. Later on my husband went to reception to ask for an adapter and she called someone from the office to help him, she wasn't prepared to assist him at all.

2026-07-14 • via Nuitee
K
Korigun • solo_traveller • us
7
2026-07-13 • via Nuitee
A
Anthony • solo_traveller • us
7
2026-07-13 • via Nuitee
B
Bill and Chris • solo_traveller • us
7
Pros:

The rooms we good size

Cons:

The bed was very uncomfortable

2026-07-12 • via Nuitee