Billings Hotel & Convention Center

Hotels
7.3 (929 reviews)
1223 Mullowney Lane , Billings , US
+1 406-248-7151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kid-friendly pool
Clean updated rooms
Cons:
Room maintenance issues
Rude staff at check-in

Categories

Cleanliness
6.51
Multiple mentions of unclean elements such as old socks under the bed.
Service
7.98
Staff perceived as helpful, but one instance of rudeness noted.
Location
8.52
Convenient location for family activities and road trips.
Room Quality
5.97
Reports of dated rooms and maintenance issues like the broken pull-out bed and loud air conditioning.
Amenities
8
Pool and water slides received positive feedback.
Value for Money
5.96
Concerns over room conditions and additional charges like early check-in fee represented a poor value.
Food and Beverage
7.01
Positive feedback on restaurant and coffee bar, but lack of complimentary breakfast mentioned.
Overall Experience
8.48
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:32

Property Description

Luxurious Amenities & Entertainment
Billings Hotel & Convention Center offers an indoor swimming pool with exciting water slides and a casino lounge for guests to unwind. The property also boasts a fitness center for health enthusiasts.

Culinary Delights
Indulge in American cuisine at Mama Jo's Café or sip on gourmet coffee and refreshing smoothies at the on-site coffee shop. The R-Club Lounge is perfect for enjoying a drink in a lively atmosphere.

Convenient Facilities
With WiFi throughout, a business center, and laundry facilities, this hotel ensures a comfortable stay. Each guest room is equipped with modern amenities like a flat-screen TV, microwave, and refrigerator.

Experience comfort and entertainment at its best at Billings Hotel & Convention Center. Book your stay now for a memorable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Guest Reviews

7.3
Based on 929 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.52
Room Quality: 5.97
Amenities: 8
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 8.48
U
Ursula • solo_traveller • us
10
Pros:

Pool , gym and whirlpool are great. Location is good. Beds are super comfortable.

Cons:

No breakfast

2026-09-18 • via Nuitee
B
Brad • couple • us
10
2026-09-17 • via Nuitee
D
Domininck • couple • us
10
2026-09-15 • via Nuitee
C
crable • solo_traveller • us
8
Pros:

The waterside so my kids could run off some energy

Cons:

Nothing

2026-09-13 • via Nuitee
S
Sandie • solo_traveller • gb
10
Pros:

Everything is fab, loved our short stay, the ladies in the bar/casino are very welcoming and friendly.

Cons:

The 10 dollar charge to check in half an hour early, even though the room was ready.

2026-09-13 • via Nuitee
K
Kevin • extended_group • us
7
2026-09-12 • via Nuitee
D
Darian • family_with_children • us
8
It was quiet, not much chaos going on so it was easy to fall asleep and not have to worry about noise
Pros:

Close to shopping areas that we needed to go to

Cons:

Nothing bad happened or occurred so I don’t have anything for that

2026-09-12 • via Nuitee
W
William • couple • us
8
27 YEAR ANNIVERSARY
Pros:

15 MINUTES FROM THE AIRPORT

Cons:

WATER TEMP NOT CONSTANT

2026-09-07 • via Nuitee
I
Iris • family_with_children • us
8
2026-09-05 • via Nuitee
L
Levi • family_with_children • us
9
2026-09-01 • via Nuitee
D
Dawn • family_with_children • us
9
Good
Pros:

Bed

Cons:

Broken coffee pot

2026-08-28 • via Nuitee
T
Taylor • couple • us
10
2026-08-28 • via Nuitee
D
Dawn • family_with_children • us
9
Good
Pros:

Bed was amazing

Cons:

Broken coffee pot

2026-08-28 • via Nuitee
B
Blair • family_with_children • ca
1
2026-08-27 • via Nuitee
G
Gerry • couple • us
10
2026-08-25 • via Nuitee
A
Abbigail • family_with_children • us
5
Clean, comfortable rooms but a small pool for the capacity of the hotel.
Pros:

The water slides were really cool and the rooms were clean and comfortable. The hotel itself is old but they do try to keep it nice.

Cons:

The pool was PACKED, which is to be expected when you have such a large hotel but a small pool. Additionally, someone pulled the fire alarm (false alarm) the morning of check out so everyone had to be evacuated several hours prior to check out. The security deposit for this property is $100 which is double what almost every other property we’ve stayed at charges

2026-08-24 • via Nuitee
G
Gann • couple • us
8
Pros:

Customer service …

Cons:

Updating

2026-08-24 • via Nuitee
M
Marty • solo_traveller • us
8
2026-08-20 • via Nuitee
I
Imes • solo_traveller • us
9
Pros:

I liked the cleanliness and friendly staff. The room was comfortable and decent. I was impressed with the quality of shampoo, conditioner, and body wash supplied in the bathroom. I tried some and it worked great. The pool area was nice.

Cons:

That there wasn't a complimentary breakfast or coffee. Yes, there were two coffee pods and one decaf in the room but I drink coffee. I went down to the lobby and paid 5.00 for a 20 Oz cup of coffee. A little pricey. We skipped the breakfast buffet and went out to eat because of the price as well.

2026-08-17 • via Nuitee
B
Bruce • solo_traveller • us
10
Close to airport, short term need.
Pros:

Didn't eat breakfast.

Cons:

No early check-in. Clerk adamant about the 3:00 PM check-in time.

2026-08-17 • via Nuitee