Hotel URH Palacio de Oriol

Hotels
7.9 (2365 reviews)
Avenida Cristóbal Murrieta, 27 , Santurce , es

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the train tracks

Categories

Cleanliness
6.61
La limpieza es mejorable, la habitación tenía mucho polvo.
Service
8.58
Staff were very helpful and friendly.
Location
8.62
La ubicación es magnífica y el exterior del hotel es increíble.
Room Quality
7.07
La habitación no era de lo mejor y tenía vistas hacia las vías del tren.
Amenities
7.6
La habitación era ambia y estaba todo limpio aunque no había atención especial para mascotas.
Value for Money
8.56
Good value considering location and overall experience.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.08
A great hotel in a good location with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Accommodations
Hotel URH Palacio de Oriol, located in Santurce, offers soundproofed rooms with modern amenities like air conditioning, heating, and free WiFi. Each room features satellite TV, a small fridge, and a safety deposit box, ensuring a comfortable stay.

Culinary Delights
Experience the best of Basque cuisine at our on-site restaurant, serving a delightful buffet breakfast and traditional dishes. Indulge in a variety of hot and cold options, including pastries, cold cuts, fruits, and cereals, promising a satisfying dining experience.

Convenient Facilities
With meeting rooms, banquet facilities, and laundry services available, we cater to both business and leisure travelers. Additionally, private parking is offered for your convenience. Explore Bilbao easily, as the city centre is just a short drive or train ride away.

Book your stay at Hotel URH Palacio de Oriol for a memorable experience!

Important information:

Please note that breakfast is served from 7:30 to 10:30 on week days, and from 8:00 to 11:00 on Saturdays and Sundays.

Please note that parking is subject to availability.

License Number: HBI 01163Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2365 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
D
Daniel couple ar
7
2026-06-20 via Nuitee
M
Marparedes20 solo_traveller es
6
Pros:

El pueblo es súper bonito! Hay parking gratis alrededor

Cons:

Hacia mucho calor dentro de la habitación y el aire no funcionaba

2026-06-19 via Nuitee
J
Juliana couple es
3
2026-06-19 via Nuitee
J
jan couple nl
2
Awefull
Cons:

There was an open air popconcert opposite to the hotel each night from our stay.
It was hopeless noisy, no reaction of the manegement on our complaints. No compensation of the lost days of our holiday.

2026-06-18 via Nuitee
P
Pablo extended_group es
7
Mucha fachada, habrá opciones más económicas y con mejores prestaciones.
Pros:

La proximidad con respecto al evento al que acudía, el Kabiefest. Camas cómodas. Bonito entorno y el mismo edificio. Pudimos dejar en el hotel las maletas hasta pillar vuelo de vuelta.

Cons:

Algo "seco" el personal que nos atendió. La terraza de arriba, a las 23h. o así, estaba sin actividad, cerrada. Ruido por la mañana desde las 8h y pico, en mismo hotel, alguna obra o similar. La habitación tiene cortinas para que no entre el sol, pero finalmente termina colándose en parte.

2026-06-18 via Nuitee
J
John solo_traveller ie
8
Was an unexpected surprise
Pros:

Location and surrounding and walks

Cons:

Trying to park.

2026-06-18 via Nuitee
D
David extended_group gb
9
2026-06-18 via Nuitee
J
Juan Antonio solo_traveller es
8
Pros:

Ubicación

Cons:

Desayuno repetitivo.

2026-06-17 via Nuitee
K
KOJI solo_traveller jp
8
高台にあるだけで景色は良い
Pros:

過去の栄光を引きずった対応で、良しとするか。

Cons:

巡礼中での宿泊で高台にあり、登って行くのに大変。

2026-06-17 via Nuitee
C
collignon couple be
8
2026-06-16 via Nuitee
E
Estrella solo_traveller es
9
2026-06-16 via Nuitee
R
Raul solo_traveller es
10
Excelente hotel
Pros:

La habitación estuvo genial, cama enorme súper amplia, limpieza fenomenal, personal muy amable.
Sinceramente leyendo otras opiniones no entiendo nada
Lo recomiendo 100 porciento

2026-06-15 via Nuitee
O
Olena solo_traveller es
10
2026-06-15 via Nuitee
S
Soizic couple fr
10
Pause intéressante près de Portugalete .
Pros:

Bâtiment magnifique . Accueil attentif . Propreté parfaite . Silencieux . Belle vue sur port . Petit déjeuner varié .
Proximité metro

Cons:

Jus d’orange non industriel … peu important !

2026-06-15 via Nuitee
T
Tristan couple de
10
Pros:

Die Lage, die Aussicht, der Service

2026-06-15 via Nuitee
J
Jose Luis solo_traveller es
10
Pros:

La habitación muy cómoda, el servicio de habitación muy bueno, rápido, la ubicación del hotel y atención del personal, muy atentos a las necesidades con la mascota, muy profesionales.

2026-06-15 via Nuitee
D
David solo_traveller es
9
2026-06-15 via Nuitee
Q
quinn solo_traveller ie
10
2026-06-15 via Nuitee
E
Eamonn solo_traveller ie
9
Perfect location for port of Bilbao with friendly, professional staff service and great breakfast.
Pros:

Great location, facilities, staff service. Top class breakfast.

Cons:

N/A

2026-06-14 via Nuitee
C
christian solo_traveller at
6
2026-06-13 via Nuitee