Hotel URH Palacio de Oriol

Hotels
7.9 (2328 reviews)
Avenida Cristóbal Murrieta, 27 , Santurce , es

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the train tracks

Categories

Cleanliness
6.61
La limpieza es mejorable, la habitación tenía mucho polvo.
Service
8.58
Staff were very helpful and friendly.
Location
8.62
La ubicación es magnífica y el exterior del hotel es increíble.
Room Quality
7.07
La habitación no era de lo mejor y tenía vistas hacia las vías del tren.
Amenities
7.6
La habitación era ambia y estaba todo limpio aunque no había atención especial para mascotas.
Value for Money
8.56
Good value considering location and overall experience.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.08
A great hotel in a good location with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Accommodations
Hotel URH Palacio de Oriol, located in Santurce, offers soundproofed rooms with modern amenities like air conditioning, heating, and free WiFi. Each room features satellite TV, a small fridge, and a safety deposit box, ensuring a comfortable stay.

Culinary Delights
Experience the best of Basque cuisine at our on-site restaurant, serving a delightful buffet breakfast and traditional dishes. Indulge in a variety of hot and cold options, including pastries, cold cuts, fruits, and cereals, promising a satisfying dining experience.

Convenient Facilities
With meeting rooms, banquet facilities, and laundry services available, we cater to both business and leisure travelers. Additionally, private parking is offered for your convenience. Explore Bilbao easily, as the city centre is just a short drive or train ride away.

Book your stay at Hotel URH Palacio de Oriol for a memorable experience!

Important information:

Please note that breakfast is served from 7:30 to 10:30 on week days, and from 8:00 to 11:00 on Saturdays and Sundays.

Please note that parking is subject to availability.

License Number: HBI 01163Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2328 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
L
Luis Jorge • solo_traveller • ca
10
Lovely
Pros:

The building is amazing, big bathroom and bedroom

Cons:

Sometimes weird smell.

2026-05-30 • via Nuitee
J
Joseba Andoni • couple • es
9
Muy agradable
Pros:

Estaba muy bien ubicado, tuvimos la opción de disponer de plaza de aparcamiento y el servicio fue muy amable y atentos

Cons:

A la noche pasamos calor, pero no sabemos si la habitación disponía de aire acondicionado

2026-05-29 • via Nuitee
E
Eugenio • solo_traveller • es
9
2026-05-29 • via Nuitee
B
Barbara • solo_traveller • at
7
2026-05-28 • via Nuitee
D
David • extended_group • gb
8
2026-05-28 • via Nuitee
P
Pilar • solo_traveller • es
8
Pros:

Nos gustó todo en general

Cons:

Lo que no me gustó , es que al realizar la reserva ponía que no sé realizaría ningún pago por adelantado , y no fue así ....me lo cobraron . Realice las gestiones oportunas ,pero no me convencio sus explicaciones ,ya que en la reserva no existía dicha condición .

2026-05-27 • via Nuitee
A
Annie • extended_group • nl
8
Pros:

Het ontbijt was uitstekend

2026-05-27 • via Nuitee
E
Emanuel GIBERTI • solo_traveller • fr
9
2026-05-27 • via Nuitee
L
Luke • solo_traveller • gb
9
Pros:

Great location and area. Pleasant staff. Enjoyed the hotel.

Cons:

Rooms a little tired in areas

2026-05-26 • via Nuitee
T
THIERRY • solo_traveller • fr
10
2026-05-26 • via Nuitee
C
Clement • extended_group • fr
10
2026-05-25 • via Nuitee
C
Carolina • family_with_children • cl
7
Dormir en una Palacio, pero con poca higiene.
Pros:

El Hotel es muy bonito, es un palacio.

Cons:

En las 3 habitaciones que estábamos, en 2 nos encontramos con una barata en el baño.

2026-05-25 • via Nuitee
F
Farid • couple • fr
6
La ville est agréable mais si je devais la revisiter je le ferais à partir d’un autre hôtel
Cons:

L’hôtel jouxte une voie ferrée ce qui rend bruyant à chaque passage de train. Pour ce qui est du petit déjeuner je le trouve bien médiocre comparé au standing de l’architecture de l’hôtel.

2026-05-24 • via Nuitee
T
THIERRY • solo_traveller • fr
10
2026-05-24 • via Nuitee
J
jese623 • couple • es
10
2026-05-23 • via Nuitee
D
DOLORS • solo_traveller • es
10
2026-05-23 • via Nuitee
I
IGLESIAS HERNÁNDEZ • family_with_children • es
10
2026-05-22 • via Nuitee
P
Patrick • couple • de
7
2026-05-22 • via Nuitee
C
Caroline • solo_traveller • ie
10
2026-05-22 • via Nuitee
S
Susana • solo_traveller • pt
8
2026-05-22 • via Nuitee