Hotel URH Palacio de Oriol

Hotels
7.9 (2605 reviews)
Avenida Cristóbal Murrieta, 27 , Santurce , es
+34 944 93 41 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the train tracks

Categories

Cleanliness
6.61
La limpieza es mejorable, la habitación tenía mucho polvo.
Service
8.58
Staff were very helpful and friendly.
Location
8.62
La ubicación es magnífica y el exterior del hotel es increíble.
Room Quality
7.07
La habitación no era de lo mejor y tenía vistas hacia las vías del tren.
Amenities
7.6
La habitación era ambia y estaba todo limpio aunque no había atención especial para mascotas.
Value for Money
8.56
Good value considering location and overall experience.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.08
A great hotel in a good location with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Accommodations
Hotel URH Palacio de Oriol, located in Santurce, offers soundproofed rooms with modern amenities like air conditioning, heating, and free WiFi. Each room features satellite TV, a small fridge, and a safety deposit box, ensuring a comfortable stay.

Culinary Delights
Experience the best of Basque cuisine at our on-site restaurant, serving a delightful buffet breakfast and traditional dishes. Indulge in a variety of hot and cold options, including pastries, cold cuts, fruits, and cereals, promising a satisfying dining experience.

Convenient Facilities
With meeting rooms, banquet facilities, and laundry services available, we cater to both business and leisure travelers. Additionally, private parking is offered for your convenience. Explore Bilbao easily, as the city centre is just a short drive or train ride away.

Book your stay at Hotel URH Palacio de Oriol for a memorable experience!

Important information:

Enjoy the Santurtzi Festival from July 10 to 19, just a few meters from the hotel.

Please note that breakfast is served from 7:30 to 10:30 on week days, and from 8:00 to 11:00 on Saturdays and Sundays.

Please note that parking is subject to availability.

License Number: HBI 01163Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

7.9
Based on 2605 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
A
Aquilino • family_with_children • es
6
2026-08-28 • via Nuitee
S
SESTIGAN • couple • fr
10
2026-08-28 • via Nuitee
C
Cristina • solo_traveller • it
10
2026-08-28 • via Nuitee
L
Lola • couple • es
6
Correcto aunque falta limpieza por excrementos palomas en las ventanas de la habitación que ocupamos
Pros:

El edificio.

Cons:

No estaban limpias las ventanas de la habitación que ocupamos. Eran unas ventanas redondas de buhardilla y estaban llenas de excrementos de palomas. No se hacía la limpieza hacía mucho tiempo. Tuvimos que tener las cortinas corridas durante la estancia.

2026-08-27 • via Nuitee
V
Valeria • family_with_children • it
8
2026-08-26 • via Nuitee
A
Annie • family_with_children • gb
7
Good location and comfortable stay.
Pros:

Good location for ferry, attractive building

Cons:

Bathroom a little tired. Room very dark due to small window and lack of overhead lighting.

2026-08-26 • via Nuitee
T
Tangvold • solo_traveller • no
5
2026-08-26 • via Nuitee
L
Lorenzo Fabian • couple • es
10
Maravilloso!!!!
Pros:

Dice mi esposa que durmió como es las nubes. Cama y almohadas cómodisimas!!! El personal muy amable y todo muy limpio, sin duda repetiremos

2026-08-26 • via Nuitee
J
Juan Jose • couple • es
10
2026-08-25 • via Nuitee
S
sara • couple • it
6
Pros:

La posizione è ottima e strategica per vedere Bilbao senza soggiornare nel caos della città!

Cons:

Un po’ vecchiotta da rinnovare

2026-08-25 • via Nuitee
E
Ewendl • solo_traveller • at
9
Eh okay
Pros:

Eh super also die Aussicht und das Hotel schaut recht alt aber schön aus

Cons:

Der Preis ist hoch und es ist recht außerhalb

2026-08-25 • via Nuitee
H
Hodson • extended_group • gb
8
Would stay there again for the sheer stylishness of the place.
Pros:

A wonderful 100 year old pile with a lovely terrace, access to good bars and to the gondola bridge.

Cons:

Food in the hotel itself could have been better and more available

2026-08-25 • via Nuitee
A
António • solo_traveller • pt
10
Pros:

Fantástico pequeno almoço e estacionamento no próprio hotel.

2026-08-24 • via Nuitee
R
Reyes Martín • solo_traveller • es
10
2026-08-24 • via Nuitee
R
Renata • couple • es
8
Boa estadia
Pros:

Os quartos são amplos, cama king size, confortável e super bem localizada

Cons:

A limpeza do banheiro de da varanda deixou a desejar.

2026-08-24 • via Nuitee
E
Elizabeth • family_with_children • ie
6
Probably if the room A/C worked, I'd have actually enjoyed it.
Pros:

The hotel is interesting to look at. It is very child friendly: there is a small playground near the bar, and a small indoor area with children's toys off the reception.

Cons:

Unfortunately, the air conditioning in our room didn't work. Either that, or it was set to a temperature higher than the outside. In addition, the mini-fridge in the room didn't chill very effectively.

2026-08-24 • via Nuitee
E
Elena • extended_group • es
1
Insalubre
Pros:

Nada

Cons:

Las fotos no se corresponden con la realidad, el hotel se encuentra en condiciones de insalubridad con moho y humedades que intentan enmascarar con ambientadores que te dejan sin respiración y se queda el olor en la garganta, ropa… el tren pasa cada 15 min y se oye en las habitaciones aun con las ventanas cerradas. El hotel estaba sucio: todos los rincones, apliques y suelo. La entrada del hotel llena de colillas. Íbamos a quedarnos 4 días pero la primera noche decidimos marcharnos.

2026-08-24 • via Nuitee
M
MARIA DOLORES • couple • es
10
Elegante
Pros:

Todo

Cons:

Tren cerca

2026-08-24 • via Nuitee
C
Cristina • family_with_children • es
9
2026-08-24 • via Nuitee
O
Olga • solo_traveller • es
6
Pros:

El edificio por fuera es espectacular

Cons:

Las instalaciones necesitan actualizarse y estar mejor mantenidas una noche nos encontramos una cucaracha en la habitación. Lo peor es que está pegado a las vías del tren y el ruido de los trenes es muy molesto.

2026-08-23 • via Nuitee