Hotel URH Palacio de Oriol

Hotels
7.9 (2605 reviews)
Avenida Cristóbal Murrieta, 27 , Santurce , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the train tracks

Categories

Cleanliness
6.61
La limpieza es mejorable, la habitación tenía mucho polvo.
Service
8.58
Staff were very helpful and friendly.
Location
8.62
La ubicación es magnífica y el exterior del hotel es increíble.
Room Quality
7.07
La habitación no era de lo mejor y tenía vistas hacia las vías del tren.
Amenities
7.6
La habitación era ambia y estaba todo limpio aunque no había atención especial para mascotas.
Value for Money
8.56
Good value considering location and overall experience.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.08
A great hotel in a good location with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Accommodations
Hotel URH Palacio de Oriol, located in Santurce, offers soundproofed rooms with modern amenities like air conditioning, heating, and free WiFi. Each room features satellite TV, a small fridge, and a safety deposit box, ensuring a comfortable stay.

Culinary Delights
Experience the best of Basque cuisine at our on-site restaurant, serving a delightful buffet breakfast and traditional dishes. Indulge in a variety of hot and cold options, including pastries, cold cuts, fruits, and cereals, promising a satisfying dining experience.

Convenient Facilities
With meeting rooms, banquet facilities, and laundry services available, we cater to both business and leisure travelers. Additionally, private parking is offered for your convenience. Explore Bilbao easily, as the city centre is just a short drive or train ride away.

Book your stay at Hotel URH Palacio de Oriol for a memorable experience!

Important information:

Enjoy the Santurtzi Festival from July 10 to 19, just a few meters from the hotel.

Please note that breakfast is served from 7:30 to 10:30 on week days, and from 8:00 to 11:00 on Saturdays and Sundays.

Please note that parking is subject to availability.

License Number: HBI 01163Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

7.9
Based on 2605 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
O
Oscar • couple • es
7
2026-09-19 • via Nuitee
Y
Yoana • couple • es
8
Muy a gusto, limpio y cómodo pero le falta renovar cosas.
Pros:

Limpieza

Cons:

El gimnasio viejo y máquinas deterioradas.

2026-09-19 • via Nuitee
J
Julie • couple • gb
9
Pros:

Excellent junior suite
Lovely views
Great position of hotel

2026-09-19 • via Nuitee
C
Christine • couple • gb
7
Great stopover for the ferry to Portsmouth
Pros:

Nice hotel in lovely building close to ferry port - good breakfast

Cons:

Air conditioning doesn’t work at front of hotel on higher floors

2026-09-18 • via Nuitee
A
Anthony • couple • gb
8
2026-09-17 • via Nuitee
D
Duncan • couple • gb
8
2026-09-17 • via Nuitee
J
Jose • solo_traveller • es
8
Pros:

La ubicación 👍🫵

Cons:

El wifi 🛜 falla,actúa , intermitente

2026-09-17 • via Nuitee
W
Wilma • couple • nl
8
2026-09-17 • via Nuitee
J
jones • couple • gb
7
Pros:

Great location, and had bonus terrace with the room.

Cons:

Hotel offers car parking, but it is on availability, was full when we arrived.

2026-09-17 • via Nuitee
C
Christophe • couple • fr
7
2026-09-16 • via Nuitee
W
Wei • couple • cn
5
Cons:

We book for one small dog,only charging 20£,but do not provide any relevant equipment ,the location is near the railway much noise

2026-09-14 • via Nuitee
L
Laura6 • solo_traveller • gb
9
Very nice, clean, welcoming and dog friendly hotel.
Pros:

Loved the location. Eating outside was so beautiful, looking out onto the port.
Hotel was clean and staff very friendly. Would have like a few more options for food but what we had was very nice.
Very dog friendly and nice little walk just outside in a lovely garden.
Parking was 18€ when we arrived, eventhough I had been advised that it was 15€. Dogs are 20€ each extra which I asked before our stay.

Cons:

The windows in one of the room we had were very high for me to look out, especially woth the views, but the room was very spacious and nice so made up for it.

2026-09-14 • via Nuitee
T
Tracey • couple • gb
10
Perfect hotel close to port
Pros:

Good location close to port, bike storage in garage, metro station a short walk from the hotel

2026-09-13 • via Nuitee
A
Andries • solo_traveller • nl
8
2026-09-13 • via Nuitee
A
Anna • couple • es
5
2026-09-12 • via Nuitee
1
13haimies • family_with_children • es
7
Cons:

El frigorífico que tenía mi habitación no era un frigorífico en si, sino un frigorífico de los que solo mantienen un poco la temperatura pero realmente no enfría demasiado

2026-09-12 • via Nuitee
M
Maria Jose • solo_traveller • es
6
2026-09-12 • via Nuitee
R
R. Báez • couple • mx
7
Bonito alojamiento
Pros:

La arquitectura del castillo es fascinante.

Cons:

El horario del servicio de comida a la habitación es muy limitado. No había plancha. Me realizaron el cargo por mi reserva dos veces.

2026-09-12 • via Nuitee
C
Christian • family_with_children • fr
5
Pros:

Ville de bilbao magnifique dommage que l'hôtel soit si loin du centre ville.Confort de l'hôtel très moyen, pas digne d'un 4 étoiles. joints de carrelage noirs dans la salle de bain ,chambre très sombre,lit confortable.

2026-09-12 • via Nuitee
P
Pere • couple • es
9
Palacete
Pros:

La decoración y la arquitectura del edificio y su entorno

Cons:

Desayuno. Por el precio los fiambres y queso no eran de una calidad acorde, sin embargo el resto del bufé era abundante y variado

2026-09-11 • via Nuitee