Best Western Plus Ruidoso Inn

Hotels
Best Western Plus
8.5 (590 reviews)
97 Camelot Drive , Ruidoso , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Breakfast variety
Comfortable beds
Cons:
Noise from above
Hot water issues
Room repairs needed
TV problems

Categories

Cleanliness
8.08
Overall clean and well-maintained, though some reviews noted cleanliness issues in specific rooms.
Service
9.05
Staff were consistently friendly and helpful, contributing positively to the overall experience.
Location
8.59
Centrally located and convenient for exploring the area.
Room Quality
8.04
Comfortable, although some rooms need updating and repairs.
Amenities
8.07
Declined in some areas like guest laundry and TV options, but breakfast options were great.
Value for Money
8.53
Good value for the services and amenities offered.
Food and Beverage
9.08
Breakfast options were well-received and described as excellent.
Overall Experience
8.55
Overall a pleasant stay with positive sentiments despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:39

Property Description

Free Wi-Fi and Convenient Location
Featuring free Wi-Fi in all rooms, Best Western Plus Ruidoso Inn is just 5 miles from Inn of the Mountain Gods Casino. Perfect for staying connected and exploring nearby attractions.

Comfortable Rooms with Essential Amenities
Each room includes a microwave, refrigerator, and coffee-making facilities, ensuring a convenient stay. Relax with a satellite TV and seating area provided in every room.

Relaxing Hot Tub and Fitness Center
Guests can unwind in the hot tub, stay active in the fitness center, and make use of the business center. The 24-hour reception ensures a hassle-free experience at this completely non-smoking hotel.

Experience comfort and convenience at Best Western Plus Ruidoso Inn. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Kindly note the accommodations is currently doing renovations in main public areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 590 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
A
Ana Maria family_with_children us
1
Pros:

very good everthing

2026-08-26 via Nuitee
B
Betty family_with_children us
10
2026-08-23 via Nuitee
S
Samuel solo_traveller us
10
2026-08-21 via Nuitee
D
Destiny family_with_children us
7
Disappointed by the broken hot tub and freezing pool, but a great stay otherwise.
Pros:

Location was beautiful. Staff were very helpful and friendly. Beds were clean and very comfortable. Rooms were pretty sound proof. Late check out was great. Loved the childrens play area and pergola sitting area. The bathrooms were beautiful and the tub was spacious. Free breakfast was also a great bonus.

Cons:

We were not notified that the hot tub was out of order, so us and a bunch of guests got into it. Turns out that water was very dirty and we felt pretty grossed out by putting ourselves in it without knowing. There were no indication it was out of order, no signs, the water wasn't drained, no chains or anything. The pool was also way too cold to enjoy. Our hotel room had no TV remote and the TV sensor had been placed behind the TV dresser by the previous guest but no one checked that it was in the correct spot. The lobby hot water and coffee machines were out of order.

2026-08-15 via Nuitee
I
Ivan solo_traveller us
10
Wonderful
Pros:

Everything

2026-08-13 via Nuitee
N
Nancy couple us
10
Pros:

The room was clean, well stocked, and met our needs.

2026-08-12 via Nuitee
R
Rosalie couple us
2
Awful, very bad.
Pros:

Some of the staff are nice.

Cons:

First the water pressure on the floor we stayed at was very weak. The spa was not working. The pool was dirty. The breakfast was awful. I had a bad experience with t his hotel and nobody can do anything about it. This will be my first and last stay with them. I do not recommend this hotel to anybody.

2026-08-07 via Nuitee
S
Sergio family_with_children us
1
Bien
Pros:

La ubicacion.

Cons:

Uno de los colchones tenía una mancha roja muy asquerosa. Parecía sangre.

2026-08-07 via Nuitee
D
Davis solo_traveller us
10
Pros:

Great location and best hotel compared to others

Cons:

Well the Hostess wasn't too friendly but maybe just having a bad time ..it's ok 😇

2026-08-03 via Nuitee
J
Javier Rodolfo solo_traveller mx
1
Pros:

No respetan los políticas de cancelación gratis. Cobran aunque dice cancelación gratis son abusones . No lo recomiendo

Cons:

No respetan l cancelación gratis son abusones. No lo recomiendo

2026-08-03 via Nuitee
J
jazmin family_with_children us
7
Pros:

Great breakfast

Cons:

Pool was not heated as advertised. Pool towels were not stocked and had to walk wet to front desk. Room was not very clean, housekeeping didn’t clean very well. Front desk evening was not very helpful.

2026-08-02 via Nuitee
S
Stana couple us
10
Great Value Loved Our Stay
Pros:

Comfortable, clean, good beds, nice air conditioner, good hot shower, good location, good choices for complimentary breakfast. Ample size towels and plenty. Great Tv nothing bad to say all good our second time to stay.

Cons:

Nothing

2026-07-25 via Nuitee
M
Marlon family_with_children us
7
Pros:

Room was clean and had a comfortable stay.

Cons:

Nit a lot of choices in the complimentary breakfast . The pancake maker was not working.

2026-07-22 via Nuitee
L
Logsdon solo_traveller us
8
Pros:

Beautiful scenery, clean room and beds. Very cozy. Knowledgeable staff.

Cons:

Our key stopped working and we were locked kut of our room twice.

2026-07-20 via Nuitee
A
Amber couple us
10
Comfortable, safe, clean. Staff was amazing!
Pros:

I love that the room was so spacious and clean! Bonus it had a small fridge and microwave and coffee maker and had FREE breakfast and a lot of different stuff to pick from! Absolutely loved the view from the front of the building looking out was amazing! AND ABSOLUTELY LOVED THAT IT DIDN’T SMELL LIKE CIGARETTE! 💯 10/10. We will definitely be staying there again!


Thank you so much for making it fell like home!

Cons:

Nothing everything meet our expectations! :)

2026-07-20 via Nuitee
M
Melissa family_with_children us
9
I will visit again.
Pros:

A warmer pool.

Cons:

Nothing.

2026-07-16 via Nuitee
M
Mary couple us
10
Very Relaxing
Pros:

The girl was always leaning and ask if you need anything except staff for breakfast area with a smile and very friendly

Cons:

Nothing

2026-07-14 via Nuitee
G
Gray extended_group us
9
Pros:

Wonderful

2026-07-14 via Nuitee
L
Lucero solo_traveller us
4
Pros:

Location was nice

Cons:

The air conditioner was really loud and really old, and needed to be updated.

The sliding door didn't work, we intentionally stayed there for the suite because of the kids, they knew the door didn't work.

The hot tub wasn't hot and the pool was ice cold

2026-07-13 via Nuitee
N
Nava solo_traveller us
6
Pros:

Very friendly staff, rooms clean.

Cons:

I dam near broke my toe on the door stopper in the bathroom thats placed in a horrible spot. Broke my toe nail and cut my toe. Toilet handle was broken as well.

2026-07-11 via Nuitee