Best Western Plus Ruidoso Inn

Hotels
•
Best Western Plus
8.5 (590 reviews)
97 Camelot Drive , Ruidoso , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Breakfast variety
Comfortable beds
Cons:
Noise from above
Hot water issues
Room repairs needed
TV problems

Categories

Cleanliness
8.08
Overall clean and well-maintained, though some reviews noted cleanliness issues in specific rooms.
Service
9.05
Staff were consistently friendly and helpful, contributing positively to the overall experience.
Location
8.59
Centrally located and convenient for exploring the area.
Room Quality
8.04
Comfortable, although some rooms need updating and repairs.
Amenities
8.07
Declined in some areas like guest laundry and TV options, but breakfast options were great.
Value for Money
8.53
Good value for the services and amenities offered.
Food and Beverage
9.08
Breakfast options were well-received and described as excellent.
Overall Experience
8.55
Overall a pleasant stay with positive sentiments despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:39

Property Description

Free Wi-Fi and Convenient Location
Featuring free Wi-Fi in all rooms, Best Western Plus Ruidoso Inn is just 5 miles from Inn of the Mountain Gods Casino. Perfect for staying connected and exploring nearby attractions.

Comfortable Rooms with Essential Amenities
Each room includes a microwave, refrigerator, and coffee-making facilities, ensuring a convenient stay. Relax with a satellite TV and seating area provided in every room.

Relaxing Hot Tub and Fitness Center
Guests can unwind in the hot tub, stay active in the fitness center, and make use of the business center. The 24-hour reception ensures a hassle-free experience at this completely non-smoking hotel.

Experience comfort and convenience at Best Western Plus Ruidoso Inn. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Kindly note the accommodations is currently doing renovations in main public areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 590 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
L
Lucyiliana • couple • us
10
Amazing
Pros:

The staff was friendly and polite and they even did a romantic package for our anniversary and it looked so lovely!! Your staff did a great job and my spouse loved it thank you again will recommend you guys, especially to couples!

2026-09-10 • via Nuitee
C
Christine • solo_traveller • us
8
Cons:

Door Lock on room was not the greatest, hard time to open the door and the door fixture seemed compromised.

2026-09-09 • via Nuitee
G
Guadalupe • solo_traveller • us
10
Pros:

Confor rooms

Cons:

Breakfast area to small

2026-09-08 • via Nuitee
D
Daysy • solo_traveller • mx
8
Pros:

Staff was friendly

Cons:

Toilet was dirty

2026-09-08 • via Nuitee
M
Michael • solo_traveller • us
7
2026-09-08 • via Nuitee
J
Jarrett • solo_traveller • us
1
No comment.
Pros:

No comment

Cons:

No comment.

2026-09-02 • via Nuitee
A
Ana Maria • family_with_children • us
1
Pros:

very good everthing

2026-08-26 • via Nuitee
B
Betty • family_with_children • us
10
2026-08-23 • via Nuitee
S
Samuel • solo_traveller • us
10
2026-08-21 • via Nuitee
D
Destiny • family_with_children • us
7
Disappointed by the broken hot tub and freezing pool, but a great stay otherwise.
Pros:

Location was beautiful. Staff were very helpful and friendly. Beds were clean and very comfortable. Rooms were pretty sound proof. Late check out was great. Loved the childrens play area and pergola sitting area. The bathrooms were beautiful and the tub was spacious. Free breakfast was also a great bonus.

Cons:

We were not notified that the hot tub was out of order, so us and a bunch of guests got into it. Turns out that water was very dirty and we felt pretty grossed out by putting ourselves in it without knowing. There were no indication it was out of order, no signs, the water wasn't drained, no chains or anything. The pool was also way too cold to enjoy. Our hotel room had no TV remote and the TV sensor had been placed behind the TV dresser by the previous guest but no one checked that it was in the correct spot. The lobby hot water and coffee machines were out of order.

2026-08-15 • via Nuitee
I
Ivan • solo_traveller • us
10
Wonderful
Pros:

Everything

2026-08-13 • via Nuitee
N
Nancy • couple • us
10
Pros:

The room was clean, well stocked, and met our needs.

2026-08-12 • via Nuitee
R
Rosalie • couple • us
2
Awful, very bad.
Pros:

Some of the staff are nice.

Cons:

First the water pressure on the floor we stayed at was very weak. The spa was not working. The pool was dirty. The breakfast was awful. I had a bad experience with t his hotel and nobody can do anything about it. This will be my first and last stay with them. I do not recommend this hotel to anybody.

2026-08-07 • via Nuitee
S
Sergio • family_with_children • us
1
Bien
Pros:

La ubicacion.

Cons:

Uno de los colchones tenía una mancha roja muy asquerosa. Parecía sangre.

2026-08-07 • via Nuitee
D
Davis • solo_traveller • us
10
Pros:

Great location and best hotel compared to others

Cons:

Well the Hostess wasn't too friendly but maybe just having a bad time ..it's ok 😇

2026-08-03 • via Nuitee
J
Javier Rodolfo • solo_traveller • mx
1
Pros:

No respetan los políticas de cancelación gratis. Cobran aunque dice cancelación gratis son abusones . No lo recomiendo

Cons:

No respetan l cancelación gratis son abusones. No lo recomiendo

2026-08-03 • via Nuitee
J
jazmin • family_with_children • us
7
Pros:

Great breakfast

Cons:

Pool was not heated as advertised. Pool towels were not stocked and had to walk wet to front desk. Room was not very clean, housekeeping didn’t clean very well. Front desk evening was not very helpful.

2026-08-02 • via Nuitee
S
Stana • couple • us
10
Great Value Loved Our Stay
Pros:

Comfortable, clean, good beds, nice air conditioner, good hot shower, good location, good choices for complimentary breakfast. Ample size towels and plenty. Great Tv nothing bad to say all good our second time to stay.

Cons:

Nothing

2026-07-25 • via Nuitee
M
Marlon • family_with_children • us
7
Pros:

Room was clean and had a comfortable stay.

Cons:

Nit a lot of choices in the complimentary breakfast . The pancake maker was not working.

2026-07-22 • via Nuitee
L
Logsdon • solo_traveller • us
8
Pros:

Beautiful scenery, clean room and beds. Very cozy. Knowledgeable staff.

Cons:

Our key stopped working and we were locked kut of our room twice.

2026-07-20 • via Nuitee