Holiday Inn London Camden Lock by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (5048 reviews)
30 Jamestown Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from renovations
High prices

Categories

Cleanliness
8.08
Some issues were reported with cleanliness, including a sewage smell and leaking ceiling.
Service
9.55
Guests praised the staff for being friendly and accommodating, with specific mentions of excellent service before arrival.
Location
9.59
Multiple reviews highlight the great location, especially for accessibility to local attractions.
Room Quality
8.54
Most rooms were reported as clean and comfortable, but some issues with initial room assignments.
Amenities
9.07
Amenities were generally mentioned positively, but minor issues with noise from renovations affected the stay.
Value for Money
8.53
Some guests expressed that prices were high, especially given certain issues encountered.
Food and Beverage
9.08
Breakfast received positive feedback for selection and quality, though some found it standard.
Overall Experience
9.55
Overall stay was positive despite some setbacks, with guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:06

Property Description

Waterside Location: Enjoy stunning views of Camden Lock at Hotel Inn London, just steps away from Camden Town Underground Station.

Convenient Access: Easily explore London with quick access to King’s Cross St Pancras and popular attractions like Regent’s Park and London Zoo within walking distance.

Modern Amenities: Relax in stylish air-conditioned rooms with walk-in power showers, indulge in seasonal menus at the Lobby Bar, and stay active at the mini-gymnasium.

Experience comfort and convenience at Hotel Inn London Camden Lock. Book your stay now for a memorable London getaway.

Important information:

Please note that any additional guests above the standard 2 people in the room on the breakfast inclusive package and are above 12 years old at time of their stay will be charged the breakfast supplement at time of check in.

Please note the hotel is currently undergoing a full refurbishment of the bedrooms and facilities. While we aim to ensure your comfort and minimal noise, some disruption may be noticed during the hours of 8 am to 5 pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 5048 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
R
Roman couple ch
8
2026-07-25 via Nuitee
R
Rachel couple gb
9
Excellent location, friendly and helpful staff
Pros:

Clean and well presented

Cons:

Nothing really, just some building work, but it wasn’t a problem

2026-07-25 via Nuitee
Y
Yvonne solo_traveller de
9
2026-07-25 via Nuitee
S
Stefanie solo_traveller be
9
2026-07-25 via Nuitee
Z
Z6802ZVheathern Couples
10
Lovely hotel - fabulous staff
Pros:

A lovely hotel in a great location with the friendliest and most helpful staff

2026-07-23 via Tripadvisor
L
LORENA DANIELA solo_traveller ar
10
Pros:

Excelente desayuno

2026-07-23 via Nuitee
K
Katie solo_traveller gb
1
Unsafe
Pros:

The location was nice

Cons:

They let a drunk person that stayed the night before bang on my door at midnight and refused to leave. They had to come and escort her from the premises. She was allowed access just by giving the room number. I have meetings all day and I’m exhausted

2026-07-23 via Nuitee
A
Anne couple gb
9
Staff were smiley, happy people xxx
2026-07-23 via Nuitee
J
Jesper extended_group dk
9
Pros:

Fantastisk personale. Vi følte os virkelig værdsat som gæster. Gode og store værelser. Fin morgenmad.

Cons:

Kaffen kunne selvfølgelig have været bedre, men hvor kan den ikke det?Og så ville det være dejligt at dørene til værelserne kunne lukkes uden larm, men hvor kan de det?

2026-07-23 via Nuitee
B
BRUCE couple gb
9
Great great great advert for an IHG Hotel
Pros:

I’ve stayed in a few hotels recently both in UK and abroad but the Holiday Inn just ticked every box. Price/Location and unbelievably friendly staff. Even the small details in the rooms. Comfy big beds. Air con. Mirrors with sockets for dryers. Two diff types of shower heads in the shower. Anti condensation measures in bathroom. Fab hair and beauty products. Massive wall mounted tv. Tea and coffee etc etc etc. I could go on but you get the vibe here. For this level… just a well thought out hotel. 🙏

Cons:

The staff were very unfairly beautiful and charming. Made me feel like a very average human being 😂

2026-07-23 via Nuitee
A
alisonf164 Friends getaway Blackpool, Lancashire, England
10
Great location, and good service.
Pros:

This hotel is in a great location, right next to Camden Locks and a short walk to the markets. The room was nice, breakfast was lovely. Shout out to the breakfast team who were very friendly and attentive - in particular Aasha. There was a little noise early in the morning from the Wetherspoons next door loading/ unloading but nothing too major.

2026-07-22 via Tripadvisor
1
15azims Solo travel Seoul
10
⭐⭐⭐⭐⭐ Wonderful Stay in the Heart of Camden
Pros:

I had a wonderful stay at Holiday Inn London Camden Lock. The location is fantastic, right beside Camden Market and Regent’s Canal, making it a great base for exploring London. I was lucky to have a room overlooking the canal, and the peaceful view every morning was one of the highlights of my stay.

Breakfast was excellent with plenty of fresh choices, but what really made the experience special was the breakfast team.

A special thank you to Aasha and her colleagues Nikee, and Obero for their warm hospitality. They were always friendly, attentive, and made guests feel welcome. Aasha even left me a handwritten note saying, “Good morning. Have a lovely day.” I was travelling alone in London, and such a small gesture genuinely made my day.

Thank you to the whole breakfast team for making every morning such a pleasant start. I would happily stay here again.

2026-07-22 via Tripadvisor
6
626jaser Couples Louth, Lincolnshire, England
10
Awesome place
Pros:

100% recommendations for this place, we loved it. Aasha in the breakfast room very helpful and welcoming to. Thank you

2026-07-22 via Tripadvisor
Y
Y3276RTjasonr Couples Lincoln, Lincolnshire, England
10
Fantastic central Camden hotel
Pros:

From initial greeting at reception to upon us leaving was all welcoming and friendly and helpful. Nothing too much trouble. Room was lovely with a personal greeting, comfy bed nice bathroom. Staff happy to help and welcoming. Breakfast was very good, hot plate food was fresh and tasty, not been sat out for ages. Aasha was helpful and very happy to assist. Photos addded was from our room over the canal

2026-07-22 via Tripadvisor
C
Christopher family_with_children at
9
Pros:

Die Lage war perfekt, das Hotel sehr sauber und das Personal extrem freundlich und hilfsbereit!

2026-07-22 via Nuitee
9
973altan_ Family
10
Excellent
Pros:

Everything was perfect.Staffs are excellent,Aasha,Amir and Nikee are very lovely, they are perfect at their job very responsible

2026-07-21 via Tripadvisor
P
Pasquale solo_traveller gb
9
Pros:

Clean hotel friendly staff good location for bar's restaurants and all to see in Camden town

2026-07-21 via Nuitee
E
Excursion45523409317 Business
10
Home from home
Pros:

Extremely attentive staff
Thankyou vrushali & shiv for making me feel so welcome

2026-07-20 via Tripadvisor
M
M4788JNlarissap Family
10
Exelent hotel
Pros:

Exelent crew
Amazing bed
Good exipieince

2026-07-20 via Tripadvisor
S
Siobhan solo_traveller gb
5
Nice rooms, good hotel when there is not building work on site and directly opposite.
Pros:

Good location Close to the venue that I was attending a gig at. Close to restaurants bars and shops.

Cons:

The view from the room I had was just of a building site. On a previous visit I had had one overlooking Camden lock. It is a shame that there isn’t a different pricing structure for the rooms with different views. There was also building weren’t going on in the hotel some areas boarded off, I was not aware of this prior to my booking.

The staff who greeted me on arrival were very friendly, the staff in the restaurant when I had breakfast were fantastic, incredibly helpful polite and friendly. One member of staff unfortunately was not helpful and caused me some travel delay because when I asked her about the tube disruption and the beat alternative tube route, she looked it up and told me there was no delay. She didn’t seem sure of her reply, and it turns out there was still significant disruption impacting my planned journey. As a result I had a very difficult time trying to plan my journey outside the tube station rather than back in the hotel where I felt safe and had reliable internet connection . It would be better if a member of staff would admit that they actually don’t know the answer to a question or ask assistance from somebody who does rather than just making up something and saying it’s all fine when it is not.

2026-07-20 via Nuitee