Hilton Garden Inn Montreal Airport

Hotels
•
Hilton Garden Inn
8.2 (397 reviews)
7880 Cote de Liesse , Dorval , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Airport shuttle service
Friendly housekeeping staff
Cons:
Poor customer service
Misleading location details

Categories

Cleanliness
8.51
Several reviews mentioned clean rooms; however, some issues with maintenance were noted.
Service
7.48
Multiple reviews indicated poor customer service experiences, especially at check-in.
Location
7.02
Some guests felt the location was misleading with airport proximity claims.
Room Quality
8.47
Feedback highlighted comfortable rooms, though some reported missing amenities.
Amenities
9
Guests appreciated the shuttle service and on-site restaurant options.
Value for Money
8.96
The overall value was rated positively by guests despite some room for improvement.
Food and Beverage
7.51
Breakfast quality raised concerns about price and selection.
Overall Experience
8.68
Guests had mixed feelings but acknowledged certain positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:21

Property Description

Modern Amenities
This hotel, located just 5 km from Montreal International Airport, offers free WiFi and a 24-hour airport shuttle. Guests can unwind in the fitness centre, take a dip in the indoor pool, or enjoy in-room conveniences like a microwave and refrigerator.

Dining Experience
Indulge in a culinary adventure at the hotel's modern bar and lounge, serving a variety of draft beers and international dishes such as butter chicken and savoury steaks. During summer, relax on the outdoor terrace with a drink, or savor a freshly brewed Seattle Best coffee at the breakfast buffet.

Convenience at Your Fingertips
With access to the Pavillon Pantry for quick bites, laundry facilities, and business amenities, Hilton Garden Inn Montreal Airport ensures a comfortable and convenient stay for all guests.

Book your stay now and experience the perfect blend of comfort and convenience at Hilton Garden Inn Montreal Airport!

Important information:

Please note the following restaurant opening times:

Breakfast is available from 06:00 to 10:30 on week days and from 06:30 to 11:00 on weekends.
Dinner is available from 17:00 to 22:30 on week days and from 17:00 to 22:00 on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 24, 2026 until Mon, Sep 7, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Guest Reviews

8.2
Based on 397 reviews
Cleanliness: 8.51
Service: 7.48
Location: 7.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 8.68
M
Matthew • extended_group • us
8
2026-09-12 • via Nuitee
O
Olusegun • solo_traveller • ca
10
HOSPITALITY AT ITS BEST
Pros:

The ambiance and the serenity of the hotel is second to none in a city like Montreal..
The Hotel shuttle was right on time and very comfortable and hospitable.

2026-09-10 • via Nuitee
L
Leo • couple • us
9
Excellent staff and property.
Pros:

Outstanding check in with staff on duty, answered all my questions. Outstanding breakfast, especially the service staff! Location was perfect for traveling out of the airport.

Cons:

One elevator was inoperative.

2026-09-07 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-08-31 • via Nuitee
D
Delia • solo_traveller • fr
7
2026-08-27 • via Nuitee
M
Michał • extended_group • pl
6
2026-08-25 • via Nuitee
P
Pierre • couple • za
8
2026-08-25 • via Nuitee
J
jessica • solo_traveller • fr
7
Reposant
Pros:

Proximité de l’aéroport et la navette

Cons:

Literie et coussin trop molle

2026-08-21 • via Nuitee
M
Mélanie • solo_traveller • fr
9
2026-08-18 • via Nuitee
X
Xavier • solo_traveller • ca
10
Pros:

Everything was perfect

Cons:

Nothing

2026-08-18 • via Nuitee
P
Patrick franck • solo_traveller • ca
9
Cool
Pros:

10/10

2026-08-17 • via Nuitee
A
Alistair • extended_group • ca
8
2026-08-14 • via Nuitee
A
Aurelie • couple • fr
9
Hôtel pratique et agréable
Pros:

Les équipements
La navette pour l’aéroport

2026-08-11 • via Nuitee
L
Lillian • solo_traveller • us
10
2026-08-10 • via Nuitee
T
T122KHcindyk • Friends getaway
4
Poor customer service - shuttle wait
Pros:

Our stay at the Hilton Garden Inn was disappointing overall.

The room itself was decent and clean, and the dinner service was acceptable, although the restaurant prices were quite high.

One thing that was immediately noticeable was the strong smell of marijuana in the lobby, especially near the elevators. It created a very unpleasant first impression and did not reflect the standard we expected from a Hilton property.

However, the biggest issue was the airport shuttle service. We waited over 1.5 hours to be picked up from the airport. During that time, I called the hotel more than twice to ask what was happening, and each time I was met with a rude and dismissive attitude from the staff member responsible. She kept saying that the shuttle delay was due to traffic and that she had no control over it.

When the shuttle finally arrived, the driver told us that there was only one shuttle in service and that he had taken a break. This explanation did not match what we had been told by the hotel staff.

When we arrived at the hotel, I expressed my dissatisfaction, but instead of receiving an apology or any understanding, I was met with an arrogant response.

Based on this experience, I cannot recommend this hotel. While the rooms were fine, the poor customer service, the extremely long shuttle wait, and the smell of marijuana in the lobby completely overshadowed our stay.

2026-08-03 • via Tripadvisor
A
Annette • family_with_children • ch
7
Sauber, großes Zimmer, ideal für Übernachtung am Flughafen.
2026-08-02 • via Nuitee
W
Wei • solo_traveller • it
10
2026-08-02 • via Nuitee
M
Maria • solo_traveller • ca
3
Cons:

Someone came into my room so I felt unsafe. Not sure how or why the key worked

2026-08-02 • via Nuitee
S
Sally10543 • Family
10
Awesome customer service
Pros:

Wow, the customer service at this hotel went above and beyond, thanks to Hend at the reservation office. Our flight to Montreal was delayed and we missed our connection and had to stay overnight. I am a Hilton Honors member and reserved a room at this hotel, but subsequently Air Canada informed us they would pay for a room, but the choice of hotels did not include this one. I called the Hilton, asking that the room be canceled without the 24-hour cancellation fee. At first, I was told that wasn't possible, but Hend made it possible! No charge. This was especially welcome as we were traveling to a family funeral and it was a very stressful day. I will be sure to look for a Hilton hotel first when I travel. Thank you, Hend and Hilton Garden Inn.

2026-07-28 • via Tripadvisor
Y
Yves • solo_traveller • ca
9
Agréable
Pros:

Ambiance sympatique

2026-07-17 • via Nuitee