Hilton Garden Inn Auburn Riverwatch

Hotels
•
Hilton Garden Inn
9 (422 reviews)
14 Great Falls Plaza , Auburn , US
+1 207-784-4433

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great food
Cons:
Parking issues
Inconsistencies in room service

Categories

Cleanliness
8.39
Clean and comfortable rooms, but some issues with towel replacement and leak.
Service
9.86
Outstanding customer service, particularly noted for staff attentiveness and assistance.
Location
9.4
Great location, easily accessible but some parking challenges.
Room Quality
8.85
Spacious and clean rooms, but issues with requested amenities.
Amenities
8.38
Limited amenities like gym under construction; hot tub not working.
Value for Money
8.34
Generally good value for the stay, though some services lacking.
Food and Beverage
9.39
Excellent restaurant with great food options.
Overall Experience
9.36
Overall excellent experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:40

Property Description

Scenic Riverside Location: Nestled by the Androscoggin River with stunning views of the Great Falls.

Convenient Amenities: Enjoy dining at The Garden Grille, a 24-hour convenience store, a fitness centre, and an indoor pool.

Outdoor Activities: Explore nearby hiking, cycling, and golf options, including Martindale Golf Course and Prospect Hill Golf Course.

Book your stay at Hilton Garden Inn Auburn Riverwatch for a perfect blend of relaxation and adventure.

Important information:

Currently our Lobby, Restaurant , Fitness Center and Pool are closed.

Our kitchen is only operating for room service, 5pm-10pm daily.

Breakfast is a hot buffet, 6-1am Mon- Fri, 7-11am Sat Sun.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 422 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
W
White • solo_traveller • us
7
Pros:

View of the river was very nice. Before we booked in my opinion we were led to believe there was breakfast included, but that was not why we booked this room even though it was was a consideration while choosing. Breakfast even though not included was not inferior and prices were comparable to most.

2026-09-18 • via Nuitee
K
Katiuscia • solo_traveller • it
9
2026-09-04 • via Nuitee
D
David • couple • us
10
Pros:

good

2026-09-04 • via Nuitee
M
MelNick • solo_traveller • us
10
2026-08-28 • via Nuitee
L
Luis • couple • us
9
2026-08-26 • via Nuitee
R
Reg1213 • solo_traveller • us
9
Pros:

The view of the River was beautiful. Nice pool and gym

Cons:

Lack of direct room service

2026-08-25 • via Nuitee
S
Shauna • family_with_children • us
10
2026-08-23 • via Nuitee
R
Rosemary • solo_traveller • us
10
I was not able to stay after all but the private event I attended was wonderful
Pros:

I attended a private function that night. The servers were wonderful and the food provided was delicious. Something came up and I wasn't able to spend the night after all. I stopped at the desk to tell them but there was just one person at the desk and the customer he was helping had an issue that was taking awhile (neither one's fault). I didn't want to wait any longer to start my long drive home so I left

2026-08-20 • via Nuitee
P
Parent • family_with_children • ca
9
We arrived a little early,very tired and the staff let us in early by changing our room,that was rea
Pros:

The breakfast was delicious,healthy and good price.

Cons:

The bed was too high.

2026-08-16 • via Nuitee
L
Laurana • solo_traveller • us
10
Best hotel ever
Pros:

All of the staff were so friendly and pleasant. They bent over backwards to be of service

Cons:

Absolutely Nothing. There isn't a anything not to like

2026-08-14 • via Nuitee
J
John • family_with_children • us
8
Very good
Pros:

Two breakfast - one was excellent the other not so good

Cons:

Eggs Benedict was not cooked well - runny eggs and small portion of fried potatoes.

2026-08-09 • via Nuitee
E
Elisabeth • family_with_children • us
10
Pros:

Beautiful location and food good.
Very helpful staff.

2026-08-03 • via Nuitee
T
Tehilah • solo_traveller • us
8
Pros:

The staff were very friendly and accommodating. The room was great, especially for the price. The pool was also clean and well maintained.

Cons:

The hotel itself is modern and well-maintained, but the boardwalk and surrounding streets are industrial mostly and not very inviting. It’s a place if you're stopping through, but not ideal if you're looking to wander around.

The noise from construction was distracting while we were in the room. However it was only during daytime hours so altogether reasonable.

2026-08-03 • via Nuitee
B
Beya • couple • us
10
2026-08-03 • via Nuitee
B
Bethel • solo_traveller • us
8
It was great for a short trip
Pros:

It was close to everything

Cons:

No complimentary breakfast

2026-07-25 • via Nuitee
L
Little • solo_traveller • us
8
2026-07-23 • via Nuitee
A
Annetta • solo_traveller • us
10
2026-07-22 • via Nuitee
M
mbodi • couple • cd
7
Cons:

You have to request for a cleaning service

2026-07-15 • via Nuitee
C
Carlos • extended_group • us
9
Comfortable and modern.
Pros:

Staff, super clean and front desk very professional.

Cons:

Pillows are very soft and shower floor it’s slippery

2026-07-13 • via Nuitee
B
Bridget • couple • us
10
Welcoming staff, clean rooms and good view.
Pros:

The location is wonderful, the staff are all very welcoming and friendly, the rooms are cleanly, and the view is beautiful.

Cons:

N/A

2026-07-08 • via Nuitee