ibis Carlisle City Centre

Hotels
ibis
Botchergate , Carlisle , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and tidy
Cons:
Rooms a bit dated
Cleanliness could improve
Noise from street

Categories

Cleanliness
7.65
Rooms weren't overly clean with dirt around the skirting boards and grimy floors.
Service
9.15
Staff were very friendly, helpful and attentive during our stay.
Location
9.15
Hotel is very central, easy walk to city center attractions and near the main station.
Room Quality
7.65
Rooms are a bit dated, but adequate for a stopover.
Amenities
8.65
Facilities like free parking and a good shower were appreciated.
Value for Money
8.15
Good value for a budget hotel, especially with breakfast included.
Food and Beverage
8.15
Breakfast was good with a wide selection of food items.
Overall Experience
8.65
Overall a satisfactory stay with some issues but good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Central Location in Historic Cumbria
Located just steps away from Carlisle Citadel Railway Station, the ibis Carlisle offers modern accommodations with easy access to the Lake District and the M6 motorway.

Comfortable Rooms and Convenient Amenities
Featuring 102 rooms with climate control and complimentary Wi-Fi, guests can also enjoy the convenience of tea/coffee facilities and en-suite bathrooms with hairdryers.

Onsite Dining and 24-Hour Services
With a 24-hour reception, car rental options, free parking, and a restaurant/bar with a snack service, the ibis Carlisle ensures a hassle-free stay for guests.

Experience the charm of Carlisle with us! Book your stay at ibis Carlisle for a memorable visit.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Please note that the credit card used to book must be presented on arrival.

Driving Directions:
From North and South: leave the M6 motorway at junction 43, then take the A69 road signposted Carlisle City Center. Drive all the way towards city center and then take the left after Papa John's on to Cecil Street.

- From East: A69 road signposted Carlisle City Center. Follow all the way toward city center and then take the left just after Papa John's pizza onto Cecil Street.

Free parking, car park English Gate Plaza South is located at the back of the hotel, please use the postcode CA1 1NT , entrance via Portland Place or Cecil Street. Parking is free from arrival till 12 noon on the day of check out, the back door will lead you to the reception area, please inform staff at check in to register your vehicle.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
K
Kevin solo_traveller gb
8
A no-brainer choice for a one night stopover
Pros:

It's exactly what I expected from an Ibis, very clean and functional. Convenient for the station

2026-08-08 via Nuitee
N
Norman solo_traveller gb
10
2026-08-08 via Nuitee
M
Mcginley solo_traveller gb
7
If staying in Carlisle you can’t get a better option in relation to it being central, clean and comfortable
Pros:

Was very central and the staff are friendly and helpful

Cons:

The hotel was nice the room clean but for what you get the price is a bit much, this is the same all over now in the uk though the prices they charge don’t equal to what we get abroad

2026-08-07 via Nuitee
R
Ronald couple gb
8
Great stay on botchergate
2026-08-05 via Nuitee
E
Emma solo_traveller gb
8
Pros:

Ideal for an overnight to break up a journey. The Weatherspoons right across the road was very handy for food.

Cons:

Nothing.

2026-08-04 via Nuitee
J
Joe couple gb
10
2026-08-04 via Nuitee
M
mark couple gb
10
Good experience
Pros:

Location

Cons:

Lack of parking spaces

2026-08-03 via Nuitee
L
Lindsey extended_group gb
8
2026-08-03 via Nuitee
K
Kasey couple gb
7
2026-08-03 via Nuitee
A
Angela solo_traveller gb
10
Pros:

Asked for a room near lift and got it

Cons:

Nothing at all

2026-08-03 via Nuitee
C
Cliff solo_traveller gb
9
2026-08-03 via Nuitee
W
Wightman solo_traveller gb
5
My stay was good value for money, but the room did feel like it needed a freshen up.
Pros:

Good value for money, good central location, and very close to the train station. The staff were friendly and helpful.

Cons:

The room felt a little worn and dated. Surfaces felt a little tacky and some of the skirting in the room was peeling.

2026-08-03 via Nuitee
M
Mohammed solo_traveller gb
7
Pros:

Location

Cons:

Rooms

2026-08-02 via Nuitee
C
Carruthers couple gb
10
Excellent hotel just what we needed for our stay
Pros:

Very clean and central

Cons:

Nothing

2026-08-02 via Nuitee
C
Cockburn solo_traveller gb
10
2026-08-02 via Nuitee
G
Gary solo_traveller gb
8
2026-08-02 via Nuitee
G
Gellatly solo_traveller gb
8
Pros:

Location, double glazed windows to cut out noise, the shower

Cons:

Dated rooms, but still comfortable,

2026-07-25 via Nuitee
S
STEPHANE solo_traveller fr
10
Pros:

Excellent emplacement, parking gratuit à l'arrière de l’hôtel, gratuit pour les clients. Situé a deux pas des pubs et restaurants.

2026-07-24 via Nuitee
H
Heather couple gb
8
2026-07-24 via Nuitee
M
Martin solo_traveller gb
7
2026-07-24 via Nuitee