ibis Carlisle – City Centre

Hotels
•
Accor
8.4 (180 reviews)
Portlands Botchergate, Carlisle, England, CA , Carlisle , GB
44-122-8587690

listing image 1
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Pets allowed

Facilities

Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and tidy
Cons:
Rooms a bit dated
Cleanliness could improve
Noise from street

Categories

Cleanliness
7.65
Rooms weren't overly clean with dirt around the skirting boards and grimy floors.
Service
9.15
Staff were very friendly, helpful and attentive during our stay.
Location
9.15
Hotel is very central, easy walk to city center attractions and near the main station.
Room Quality
7.65
Rooms are a bit dated, but adequate for a stopover.
Amenities
8.65
Facilities like free parking and a good shower were appreciated.
Value for Money
8.15
Good value for a budget hotel, especially with breakfast included.
Food and Beverage
8.15
Breakfast was good with a wide selection of food items.
Overall Experience
8.65
Overall a satisfactory stay with some issues but good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Experience the perfect blend of comfort and convenience at ibis Carlisle – City Centre, ideally located for your exploration of this vibrant city.

Modern Amenities
Stay connected with complimentary wireless internet access and unwind with cable programming in our 102 well-appointed guestrooms. Enjoy additional conveniences like desks and coffee/tea makers for that home-away-from-home feel.

Dining Delights
Savor delectable meals at our onsite restaurant or grab a quick bite at the snack bar/deli. Don’t forget to unwind at the bar/lounge, where your favorite drink awaits to quench your thirst.

Convenience at Your Fingertips
Our 24-hour front desk is here to assist you, alongside dry cleaning/laundry services and luggage storage. Plus, enjoy hassle-free parking with our complimentary self-parking option.

Book your stay at ibis Carlisle – City Centre today and discover the perfect base for your adventures!

Important information:

  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.4
Based on 180 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
L
Lloyd • couple • gb
10
Peaceful and relaxing
Pros:

Clean and convenient

Cons:

None

2026-05-30 • via Nuitee
G
Gareth • solo_traveller • gb
5
Underwhelming
Pros:

Staff were friendly

Cons:

On arrival I got given a room key, went up to the room and upon entry someone was clearly still in the room, they had given me a key for a room that was already occupied!

2026-05-30 • via Nuitee
W
WeiEn • couple • us
3
2026-05-29 • via Nuitee
S
susan • solo_traveller • gb
10
Pros:

Fanrastic hotel , great location and friendly staff👍

2026-05-29 • via Nuitee
G
Godfrey • solo_traveller • gb
10
Pros:

Great place to stay staff and breakfast 👌 Great

Cons:

Nothing

2026-05-28 • via Nuitee
Z
Zak • solo_traveller • gb
10
Pros:

Central, great facilities for a great price

Cons:

None whatsoever

2026-05-28 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

lovley breakfast

2026-05-27 • via Nuitee
S
Scott • couple • gb
5
Cons:

Lack of sound proofing from outside

2026-05-27 • via Nuitee
D
Daglish • solo_traveller • gb
1
2026-05-27 • via Nuitee
U
Uldis Silarajs • solo_traveller • lv
7
2026-05-27 • via Nuitee
A
alan • extended_group • gb
8
very good
Pros:

everything

Cons:

rooms bit warm

2026-05-26 • via Nuitee
G
Georgia • couple • gb
8
Comfy, good location, friendly staff
Pros:

Well situated, comfy hotel. Very friendly staff and room had everything that we needed. As a bonus, it was nice and cool - a real feat on such a hot day.

Cons:

All good!

2026-05-26 • via Nuitee
S
Susan • couple • gb
5
2026-05-26 • via Nuitee
R
Ron • couple • ca
8
Pros:

The staff was excellent. Modern and clean.

Cons:

Low pressure in the shower.

2026-05-25 • via Nuitee
B
Brian • solo_traveller • gb
10
2026-05-24 • via Nuitee
D
dotan • couple • il
8
תמורה טובה למחיר
Pros:

ארוחת בוקר מגוונת . חניה נוחה

Cons:

חדרים פשוטים, מקלחת מוזרה

2026-05-24 • via Nuitee
A
Anthony • couple • gb
9
2026-05-23 • via Nuitee
E
Emma • couple • gb
10
Great amazing value for money and very clean
Pros:

Great location clean and an amazing shower

Cons:

Nothing

2026-05-23 • via Nuitee
J
Joseph • couple • gb
8
2026-05-22 • via Nuitee
L
Louise • solo_traveller • gb
10
Cons:

1

2026-05-22 • via Nuitee