ibis Carlisle City Centre

Hotels
•
ibis
Botchergate , Carlisle , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and tidy
Cons:
Rooms a bit dated
Cleanliness could improve
Noise from street

Categories

Cleanliness
7.65
Rooms weren't overly clean with dirt around the skirting boards and grimy floors.
Service
9.15
Staff were very friendly, helpful and attentive during our stay.
Location
9.15
Hotel is very central, easy walk to city center attractions and near the main station.
Room Quality
7.65
Rooms are a bit dated, but adequate for a stopover.
Amenities
8.65
Facilities like free parking and a good shower were appreciated.
Value for Money
8.15
Good value for a budget hotel, especially with breakfast included.
Food and Beverage
8.15
Breakfast was good with a wide selection of food items.
Overall Experience
8.65
Overall a satisfactory stay with some issues but good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Central Location in Historic Cumbria
Located just steps away from Carlisle Citadel Railway Station, the ibis Carlisle offers modern accommodations with easy access to the Lake District and the M6 motorway.

Comfortable Rooms and Convenient Amenities
Featuring 102 rooms with climate control and complimentary Wi-Fi, guests can also enjoy the convenience of tea/coffee facilities and en-suite bathrooms with hairdryers.

Onsite Dining and 24-Hour Services
With a 24-hour reception, car rental options, free parking, and a restaurant/bar with a snack service, the ibis Carlisle ensures a hassle-free stay for guests.

Experience the charm of Carlisle with us! Book your stay at ibis Carlisle for a memorable visit.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Please note that the credit card used to book must be presented on arrival.

Driving Directions:
From North and South: leave the M6 motorway at junction 43, then take the A69 road signposted Carlisle City Center. Drive all the way towards city center and then take the left after Papa John's on to Cecil Street.

- From East: A69 road signposted Carlisle City Center. Follow all the way toward city center and then take the left just after Papa John's pizza onto Cecil Street.

Free parking, car park English Gate Plaza South is located at the back of the hotel, please use the postcode CA1 1NT , entrance via Portland Place or Cecil Street. Parking is free from arrival till 12 noon on the day of check out, the back door will lead you to the reception area, please inform staff at check in to register your vehicle.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
I
Isobel • solo_traveller • gb
8
Pros:

Its near the main point of attractions. Castle, food and drinks. Noisy street, but we like it here.

Cons:

I booked for a room near the lifts. My partner is disabled. The room was not ready at 3pm.for 1 hour. I went out to shop, pouring rain . Surely a room for disabled person should be a priority, in case they need to rest after the journey.. So am dissapointed by this reaction

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
6
Central but very basic.
Pros:

Location

Cons:

Fire alarm going off in the morning and finding out that it was something burning in the kitchen.

2026-09-19 • via Nuitee
L
Louise • solo_traveller • gb
10
2026-09-19 • via Nuitee
S
Stephen • extended_group • au
7
Not too bad
Pros:

Accessible bathroom was great

Cons:

Very little provision for gluten free food in the restaurant

2026-09-19 • via Nuitee
L
Luke • extended_group • gb
8
Perfect stay for a night away with the lads watching a band in the city
Pros:

Location is perfect

Cons:

Nothing

2026-09-19 • via Nuitee
G
Graeme • couple • gb
8
Pros:

Location

2026-09-19 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pros:

Great location

2026-09-18 • via Nuitee
P
Philip • couple • gb
8
Convenient hotel for the start of our walking holiday.
2026-09-18 • via Nuitee
N
Nigel • couple • gb
7
Parking was very handy and the position right in the middle of Carlisle
Pros:

Very central for pubs and restaurants

Cons:

Nothing

2026-09-17 • via Nuitee
P
PAUL • couple • gb
3
Okay for a quick overnight stay
Pros:

Central location

Cons:

Rooms are very run down

2026-09-16 • via Nuitee
L
Lynnielanc • solo_traveller • gb
7
2026-09-16 • via Nuitee
A
Anne • solo_traveller • gb
8
2026-09-15 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Friendly, helpful staff. Good sized room, clean and modern. Meals and restaurant good. Good selections too.

Cons:

Nothing about the hotel but sadly, there was a lot of noise from the nightclub next door and from people outside, during our stay.

2026-09-15 • via Nuitee
A
Adeline • solo_traveller • gb
8
A very enjoyable stay and I enjoyed my meals there.
Pros:

It was clean and close to the station. No unnecessary frills

Cons:

I didn’t dislike anything.

2026-09-13 • via Nuitee
B
Bayley • solo_traveller • gb
10
Pros:

Great location

2026-09-13 • via Nuitee
H
Hewison • solo_traveller • gb
5
2026-09-13 • via Nuitee
J
Jayne • couple • gb
8
The hotel location was great, it was comfortable and the staff were friendly and helpful.
Pros:

There was a good range of food at breakfast- options for full cooked breakfast and lighter, continental style, all well presented.

Cons:

More variety of fruit possibly.

2026-09-12 • via Nuitee
S
Sarbjeet • couple • gb
9
2026-09-12 • via Nuitee
C
Colin • extended_group • gb
9
It provided everything we needed after a day riding around on trains.
Pros:

Both excellent.

Cons:

Nothing.

2026-09-12 • via Nuitee
B
Bradley • solo_traveller • gb
10
2026-09-12 • via Nuitee