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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Billiards
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Central Location in Historic Cumbria
Located just steps away from Carlisle Citadel Railway Station, the ibis Carlisle offers modern accommodations with easy access to the Lake District and the M6 motorway.
Comfortable Rooms and Convenient Amenities
Featuring 102 rooms with climate control and complimentary Wi-Fi, guests can also enjoy the convenience of tea/coffee facilities and en-suite bathrooms with hairdryers.
Onsite Dining and 24-Hour Services
With a 24-hour reception, car rental options, free parking, and a restaurant/bar with a snack service, the ibis Carlisle ensures a hassle-free stay for guests.
Experience the charm of Carlisle with us! Book your stay at ibis Carlisle for a memorable visit.
Minors under 18 must be accompanied by parents or legal representatives.
Please note that the credit card used to book must be presented on arrival.
Driving Directions:
From North and South: leave the M6 motorway at junction 43, then take the A69 road signposted Carlisle City Center. Drive all the way towards city center and then take the left after Papa John's on to Cecil Street.
- From East: A69 road signposted Carlisle City Center. Follow all the way toward city center and then take the left just after Papa John's pizza onto Cecil Street.
Free parking, car park English Gate Plaza South is located at the back of the hotel, please use the postcode CA1 1NT , entrance via Portland Place or Cecil Street. Parking is free from arrival till 12 noon on the day of check out, the back door will lead you to the reception area, please inform staff at check in to register your vehicle.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Really friendly, helpful staff. Convenient location.
N/A
Location was good within easy reach of all amenities. The staff were very helpful and that made our stay. Breakfast could not compete on price with Wetherspoons across road so did not have your breakfast.
Very comfortable and a great welcome
Nothing to say
Location and friendly staff
Dirty carpet on the corridors
Overall, okay with loads of but's.
Staff were all lovely, asked the cleaner for another couple of hangers which we received. Free parking at the rear.
Location not bad but the street gets quite loud on a Friday and more so on a Saturday. On the plus, free ear plugs supplied.
Hotel corridors and rooms looking a bit jaded to be honest. The room and shower could do with a deep clean in my opinion. The mattress was not great, the bed sheets and bath towel were great but one hanger in the wardrobe and no hand towel. Apparently they no longer have hand towels. The extractor fan in the bathroom wasn't working and the shower appeared clean but it wasn't really lots of dirt inbetween joins and on shower .
fijn in het centrum , goede parkeerplaats erbij
Free Parking.
The location.
The bed was too hard. No soft chairs to sit on.
Location is perfect
Nothing
Location
Fire alarm going off in the morning and finding out that it was something burning in the kitchen.
Its near the main point of attractions. Castle, food and drinks. Noisy street, but we like it here.
I booked for a room near the lifts. My partner is disabled. The room was not ready at 3pm.for 1 hour. I went out to shop, pouring rain . Surely a room for disabled person should be a priority, in case they need to rest after the journey.. So am dissapointed by this reaction
Location
Accessible bathroom was great
Very little provision for gluten free food in the restaurant
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