Hotel Real Palacio

Hotels
8.2 (4810 reviews)
Rua Tomás Ribeiro, 115 , Lisbon , PT
+351 21 319 9500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Poor cleanliness
Old room conditions
Lack of amenities

Categories

Cleanliness
7.3
The cleanliness was disappointing, with issues like dirty carpets and lack of maintenance mentioned.
Service
8.8
Overall positive remarks about the staff's professionalism and friendliness.
Location
8.8
Convenient location close to the metro and a large park, making it very accessible.
Room Quality
7.3
Many reviews indicated the rooms were old and lacked amenities expected from a 5-star hotel.
Amenities
7.8
Some amenities were lacking, such as a functioning spa and proper heating.
Value for Money
8.3
Reviews indicate the price may not represent a true 5-star experience.
Food and Beverage
8.8
Breakfast received positive feedback for its quality.
Overall Experience
8.5
Overall a satisfactory experience but with notable shortcomings in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:35

Property Description

Luxurious Amenities and Features
The 5-star Hotel Real Palacio in Lisbon offers a luxurious experience with amenities such as a sauna, hot tub, and fully equipped gym. Guests can also enjoy free WiFi, satellite TV, and complimentary bathroom amenities in the bright and spacious rooms.

Culinary Delights
Indulge in a rich breakfast buffet at the contemporary Real Restaurant or savor regional specialties at the elegant à la carte restaurant and bar, Real Cozinha. Don't forget to explore the variety of Portuguese wines and tapas at the Sports Bar for a true taste of Lisbon.

Convenient Location and Services
Located near Parque Eduardo VII and El Corte Ingles shopping centre, Hotel Real Palacio offers convenience and luxury. The friendly staff can assist with car rentals, making travel arrangements seamless for guests. Book your stay now for an unforgettable experience in Lisbon.

Important information:

When booking 10 or more rooms, please note the following conditions apply: full upfront prepayment, non-amendable and also nonrefundable in case of cancelation.
Access to the Health Club facilities is only for guests aged 16 years and above.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 4810 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.5
A
Anne Kristine • couple • no
10
Fantastisk 🤩
Pros:

Elsker hele hotellet, fantastiske hyggelige personal. Vi hadde vårt bryllupsfest her , så alt var perfekt,

2026-10-31 • via Nuitee
S
stephen • couple • ca
10
2026-10-31 • via Nuitee
L
luis • extended_group • uy
7
Buena
Cons:

La ducha y el roomservice muy demorado

2026-10-31 • via Nuitee
M
Mjs Marko • family_with_children • fi
9
Hyvä hotelli
Pros:

Retro, viihtyisä hotelli, mukava spa-osasto rentoutumiseen, erinomainen aamupala, rauhalliset huoneet.

2026-10-31 • via Nuitee
L
leyla maria • couple • br
9
Hotel antigo e confiável
Pros:

Do que eu gosto nesse hotel: da recepção com água geladinha e saborizada de boas vindas; do estiloso e aconchegante salão com várias opções de poltrona e sofá ao lado da recepção; do café da manhã bem farto; da facilidade de se contar com um ótimo restaurante funcionando para almoço e jantar; na localização; na atenção dos funcionários.

Cons:

As toalhas de banho poderiam ser substituídas por toalhas mais novas; da banheira para quem tem hábito de tomar banho de chuveiro, fico atenta para evitar queda.

2026-10-31 • via Nuitee
F
Farah • couple • ch
10
Pros:

La gentillesse du personnel

Cons:

L emplacement un peu excentré mais bien quand même

2026-10-31 • via Nuitee
P
Piotr • family_with_children • pl
8
Pros:

Pomocny personel, lokalizacja. Jak ktoś porusza się po Lizbonie metrem jest super. Fajny sportbar.

Cons:

Drobiazgi. Brak łyżki do butów w pokoju. Drobny wyciek w toalecie, nie przeszkadzał, ale irytował

2026-10-31 • via Nuitee
C
Carlos • family_with_children • es
9
Pros:

Excelente habitación y desayunos y cenas de gran calidad.., aparcamiento en la misma puerta no tuve que mover el coche....todo lo hice en transporte público con paradas de bus y metro muy cerca

2026-10-31 • via Nuitee
J
Jason • extended_group • br
9
muito boa
Pros:

- Atendimento da recepção
- Pequeno almoço

Cons:

Minha esposa esqueceu no quarto um caderno - agenda de trabalho... qual o email ou contato para vermos se obtemos uma imagem de algumas paginas...
Desde ja agradeço

2026-10-31 • via Nuitee
B
Béla Attila • family_with_children • ro
10
2026-10-30 • via Nuitee
T
Tetiana • couple • ua
10
Гарний готель в тихому зручному місці
Pros:

Зручне розташування , близько до центральної вулиці, але в тихому місці. Сніданки були смачними і різноманітними. Кавамашина в холі Неспрессо. Великі кімнати, зручний санвузол. Прибирали кожного дня. В готелі ж спа, але на жаль ми не встигли туди потрапити за 5 днів через насичену екскурсійну програму.

2026-10-29 • via Nuitee
D
Daniel • family_with_children • ch
10
2026-10-28 • via Nuitee
B
Bruno • couple • br
8
2026-10-28 • via Nuitee
B
Burkhard • couple • de
9
Eine gute Unterkunft zur Erkundung von Lissabon
Pros:

Das Hotel liegt in der Nähe einer Metrostation und ist für die Erkundung von Lissabon gut geeignet. Das Parkhaus ist sehr günstig mit 9 €/Tag, allerdings auch eine Herausforderung bei der Einfahrt.
Zimmer und Frühstück waren gut. Die Sportsbar zum Abschluss des Tages hat uns auch gefallen.

Cons:

Der Empfang an der Rezeption war etwas unpersönlich.

2026-10-27 • via Nuitee
Z
Zahra • solo_traveller • us
6
Wouldn’t stay again
Pros:

Nothing really

Cons:

Small room. Had to check in a few minutes away and parked figure away.

2026-10-26 • via Nuitee
N
Nelli • extended_group • it
8
Pros:

Posizione fantastica !

2026-10-26 • via Nuitee
G
Giulia • solo_traveller • it
10
2026-10-26 • via Nuitee
M
Mátyás • extended_group • hu
8
2026-10-25 • via Nuitee
S
Suzanne • couple • fr
10
superbe
2026-10-25 • via Nuitee
R
Rakesh • couple • ca
7
Not a 5 Star but comfortable stay!
Pros:

The staff! Front office staff were excellent and really helpful! The location of the property was really good. The old town and the airport was only 10-15 mins Uber ride with a lot of restaurants within 10 mins walking distance.

Cons:

The rooms are really old. Furniture was old with wood counters bubbling from sustained water damage. The beds were not comfortable. Wi-fi didn’t work well. The TV was really old 32” screen with a lot of stuff jammed into the main desk (coffee machine, hot water kettle, the TV, the tray with coffee pods and tea and mugs etc.). No minibar in the fridge.

2026-10-24 • via Nuitee