Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotels
•
Staybridge Suites
7.4 (833 reviews)
1300 Carter Street , Chattanooga , us
+1 423-267-0900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Maintenance problems
Overcrowded amenities

Categories

Cleanliness
5.29
There were concerns about cockroaches and mold, impacting the perceived cleanliness significantly.
Service
8.26
Most staff members were apologetic and polite, providing satisfactory service.
Location
8.8
Multiple reviews praised the hotel's convenient location.
Room Quality
6.75
Mixed sentiments with some mentioning rooms were comfortable, but one cited issues with hot temperatures and maintenance.
Amenities
6.28
Amenities like the hot tub were criticized for being overcrowded and towels were reportedly unavailable.
Value for Money
7.24
For the price, many felt it did not meet expectations due to various issues.
Food and Beverage
8.79
Breakfast received positive mentions, indicating good food quality.
Overall Experience
7.76
General experience varied; positive stays mentioned but significant complaints were also noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 09:38

Property Description

Enjoy all the comforts of home, including full kitchens and a free daily hot breakfast at this downtown Chattanooga, Tennessee hotel, situated near popular sites including Finley Stadium.

24-Hour Fitness Center and On-Site Convenience Store
Start the day with a workout or grab a snack at our convenient store.

Outdoor Barbecue Grills and In-Room DVD Players
Enjoy a barbecue under the stars or have a cozy movie night in your room.

Nearby Attractions and Pet-Friendly Accommodations
Explore local museums and universities, and bring your furry friend along for the trip.

Don't miss out on a memorable stay - book your room at Staybridge Suites Chattanooga Downtown-Convention Center today!

Important information:

For guests bringing pets, a nonrefundable pet fee is required upon arrival. Please contact the property for more details.

When traveling with pets, please note that a nonrefundable extra charge of US$75 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 833 reviews
Cleanliness: 5.29
Service: 8.26
Location: 8.8
Room Quality: 6.75
Amenities: 6.28
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 7.76
A
Annaliza Ramirez • extended_group • us
9
Suites
Pros:

What i liked with our room was it's a suite, like a condo. We are 7 and all of us together in 1 room but with separate room(wuth 2 queen bed & the other was king bed) with sofa bed in the living room including dining & kitchen(complete with utensils & cooking tools). Each room has a bathroom but our room with 2 queen beds there's no shower head. Although we can still use the shower but cannot adjust the pressure.
Also the dishwasher the water is not draining completely. The water sits there in the bottom.
Complimentary breakfast fresh & hot except the coffee only warm even their water. They're not hot not sure if that's their policy. Not only during breakfast but any given time midday, evening or even night.
Good location.

Cons:

Already reported = missing shower head and dishwasher not draining completely.

2026-08-17 • via Nuitee
S
Sherita • family_with_children • us
6
Pros:

Location to attractions

Cons:

Non smoking hotel but we smelled smoke every night and alerted the staff. Hot tub out of order.

2026-08-15 • via Nuitee
P
Pradip • family_with_children • us
10
2026-08-12 • via Nuitee
K
Kayla • family_with_children • us
1
We checked out when we checked in
Cons:

Room was uncleaned. It smelled like mildew has been growing for years. Stains on the wall, broken closet doors, light fixture in bathroom was so dim that it was dark inside of shower. Couch/furniture looked like it has been there since 1980. Couch was fringed/peeling/old/stained. The floors for musty. Outdoor patio had mildew all over the cement from AC unit.

Lobby smelt like mildew. Pool was closed and paper signs of do’s and dont’s all over the lobby and front desk. DO NOT WASTE YOUR MONEY HERE!!

2026-08-11 • via Nuitee
S
stephane • couple • fr
8
2026-08-10 • via Nuitee
G
Gretchen • solo_traveller • us
9
Pros:

Quiet, was a nice area. Will definitely be back.

Cons:

Was disappointed that the pool and hot tub was closed. Otherwise the sta was great.

2026-08-10 • via Nuitee
M
Melissa • couple • us
8
Overall it was a pretty good stay.
Pros:

Location, breakfast and the evening reception

Cons:

Maintenance to the room while we occupied it. For a longer stay we needed a way to be in touch with housekeeping for new towels and toilet paper. The hot tub was broken the entire time we were there.

2026-08-07 • via Nuitee
A
Alexander • family_with_children • ru
7
2026-08-06 • via Nuitee
A
annika • couple • us
10
The location was great, staff friendly and hotel was clean. Thanks Robert at front desk!!
Pros:

The front desk staff Robert went above and beyond which was greatly appreciated.

Cons:

Everything was great no complaints

2026-07-25 • via Nuitee
M
melton • couple • us
10
2026-07-21 • via Nuitee
C
Cortney Blair • extended_group • us
6
Overall we enjoyed our stay I would just suggest maybe more comfortable mattresses
Pros:

I liked how close it is to attractions in town. I liked the little kitchen in the room.

Cons:

The bed was not comfortable. We woke up with backaches.

2026-07-07 • via Nuitee
M
McQuay-Kennedy • family_with_children • us
6
2026-07-06 • via Nuitee
A
Avila • family_with_children • us
10
2026-07-06 • via Nuitee
J
Jorie • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Tommy • couple • us
9
Pros:

Location

2026-06-29 • via Nuitee
R
Ronald • solo_traveller • us
9
Overall good and hospitable. Staff is efficient and flexible. Breakfast is mediocre.
Pros:

Room was comfortable overall. Check-in was quick and efficient.

Cons:

1) Standing lamp in room did not work.

2) One light switch by door did nothing.

3) Carpet at foot of bed was sticky.

4) Breakfast mediocre.

2026-06-29 • via Nuitee
A
Amber • solo_traveller • us
1
Pros:

Not many things

Cons:

We were only on the property for 10 hours and in that time someone broke into our vehicle and stole several tools from a toolbox in the bed of our truck. The toolbox had a lock on it, but someone had time to break the locks and steal over $500 worth of tools.

2026-06-29 • via Nuitee
S
Samantha • extended_group • us
9
GREAT breakfast, outdated but nice & clean!
Pros:

Clean, decent pool, nice staff, we loved our room! Had so much space for our group of 7! AMAZING breakfast!

Cons:

It’s a bit outdated, but for the price in have No complaints.

2026-06-26 • via Nuitee
P
Pendergrass • solo_traveller • us
2
Pros:

The general manager was really great but they did not post that the swimming pool was dirty the hot tub did not work the furniture was really old and stained.

2026-06-23 • via Nuitee
C
Casey • family_with_children • us
4
2026-06-20 • via Nuitee