Quality Inn & Suites

Hotels
•
Quality Inn
8 (586 reviews)
11 Windward Drive , Grimsby , CA
+1 905-309-8800

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great breakfast variety
Cons:
Inconsistent service at check-in
Remote location

Categories

Cleanliness
7.71
Mentioned positively across multiple reviews, but some issues noted.
Service
8.18
General sentiment is positive but specific negative experience noted at check-in.
Location
7.72
Location was appreciated, but mentioned as remote.
Room Quality
8.17
Rooms described as clean and comfortable.
Amenities
8.2
Breakfast options praised, but a few amenities mentioned as lacking.
Value for Money
7.66
Price perception is generally favorable.
Food and Beverage
8.71
Breakfast variety and quality received positive comments.
Overall Experience
7.68
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Quality Inn & Suites offers cable TV, a refrigerator, and free local calls in every guest room, ensuring a comfortable stay. Some rooms even boast scenic views of the lake.

Start Your Day Right: Enjoy a complimentary continental breakfast each morning, setting the perfect tone for a day of exploration in Niagara wine country.

Leisure and Entertainment: Take a dip in the indoor pool, stay connected with free wired internet, and keep up with your workout routine at the on-site gym. Plus, with Wild Water Works amusement park and Casino Niagara just a short drive away, endless entertainment options await.

Experience the perfect blend of relaxation and adventure at Quality Inn & Suites. Book your stay now for an unforgettable Niagara getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHM

Location

Guest Reviews

8
Based on 586 reviews
Cleanliness: 7.71
Service: 8.18
Location: 7.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 7.68
K
Kati • couple • de
9
Es hat alles gepasst, vom Check In bis Check Out
Pros:

Empfang und Check Inn sehr herzlich und freundlich, Frühstück perfekt, schade, dass wir nur eine Nacht hier waren.

Cons:

Da gib es nix zu meckern. Wer hier was auszusetzen hat, der soll es besser machen, Aber die Latte liegt verdammt hoch.

2026-09-16 • via Nuitee
M
Maria • extended_group • us
9
We will be back for the annual dog show in the area
Pros:

Excellent location, good breakfast selection, nice rooms and an plenty of parking. The hotel was so conveniently located and quiet that our friends moved out of their over-crowded and noisy hotel in Saint Catarines to this one on day 2 of our visit. Good selection of small shops and restaurants near the hotel and prefect walking path along the lake just a few steps away.

Cons:

None

2026-09-15 • via Nuitee
K
Kelly • solo_traveller • us
8
Pros:

Nice place.

Cons:

Convenient

2026-09-14 • via Nuitee
L
Leonard • couple • ca
8
2026-09-12 • via Nuitee
P
Pentlin • solo_traveller • us
8
Pros:

Close to the lake.

Cons:

Old elevator

2026-09-11 • via Nuitee
A
Antonino • couple • it
8
2026-09-09 • via Nuitee
G
Gilles • solo_traveller • fr
8
Pros:

Confort des chambres. Qualité du petit déjeuner.

2026-09-06 • via Nuitee
L
Lee • couple • ca
9
excellent would stay at this place again
Pros:

great location great day and nite staff

2026-09-04 • via Nuitee
R
Rachieru Marian • solo_traveller • ro
10
2026-09-03 • via Nuitee
A
Andrew • solo_traveller • es
7
2026-09-01 • via Nuitee
J
jennifer • couple • ca
9
Best hotel, best price in Southern Ontario.
Pros:

Wonderful complimentary breakfast. Lovely staff.

Cons:

Everything was great!

2026-08-21 • via Nuitee
S
s • family_with_children • ca
7
2026-08-20 • via Nuitee
I
Irina • solo_traveller • de
3
2026-08-20 • via Nuitee
C
Charles • solo_traveller • ca
10
2026-08-20 • via Nuitee
D
Dominique • solo_traveller • fr
1
Cons:

Ma réservation n'a pas été faite, alors qu'elle était payée, j'ai été obligé de trouver un autre hôtel.

2026-08-19 • via Nuitee
S
Steve • family_with_children • ca
7
Bien
Pros:

Great location

Cons:

Il y avait des odeurs d’humidité dans la chambre
Les fenêtres laissent passer le bruit de l’autoroute.

2026-08-17 • via Nuitee
K
Kimberly • solo_traveller • us
10
Would stay again when in the area
Pros:

The place was clean. WiFi worked good. Beds were comfortable. Staff were very polite and helpful.

2026-08-16 • via Nuitee
F
Francis • couple • ca
10
2026-08-13 • via Nuitee
K
Knight • couple • ca
2
Unfortunately will not be back.
Pros:

The location was ok.

Cons:

It was dated, the staff wasn’t super welcoming or friendly, the elevator malfunctioned, a bug crawled across my pillow right in front of my face while I was trying to sleep (& I saw 2 others crawling on the nightstand beside the bed) and there was no regular coffee for the coffee maker in the room (only decaf).

2026-08-11 • via Nuitee
G
Glen • couple • ca
10
Over the top
Pros:

Excellent service good food

Cons:

Nothing could be better top notch

2026-08-11 • via Nuitee