Sercotel Las Torres

Hotels
8.4 (5063 reviews)
Concejo, 4-6 , Salamanca , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near Plaza Mayor with some rooms offering stunning views
Friendly, helpful and accommodating staff (reception praised)
Rooms generally clean; housekeeping noted as excellent
Very good value / strong price-quality ratio
Quiet courtyard-facing rooms available
Cons:
Some rooms are very small and cramped
Low water pressure in showers reported
Breakfast quality inconsistent / reported decline
Visible wear in places (ceiling stains, damaged curtains)
Standard rooms lack in-room coffee-making facilities; parking bays tight

Categories

Cleanliness
8
Rooms described as clean and housemaids praised for keeping rooms immaculate, but some reports of ceiling stains and damaged curtains.
Service
9.4
Staff repeatedly described as friendly, helpful and accommodating (e.g., changed rooms for accessibility); reception singled out for excellent service.
Location
9.9
Multiple mentions of an ideal location right by Plaza Mayor, very convenient for sightseeing; some rooms offer outstanding plaza/cathedral views.
Room Quality
7
Mixed: some rooms comfortable, others very small/cramped; problems noted with water pressure, tight space around beds, and occasional visible wear (stains, curtains).
Amenities
7.5
Modern TV and parking options noted; however standard rooms lack coffee-making facilities and parking bays can be tight; water pressure issues affect bathroom experience.
Value for Money
9
Several guests highlighted excellent value and very good price-quality ratio; described as 'incredible for the price' by one reviewer.
Food and Beverage
7
Breakfast reports are mixed — very good on some stays but noted as having declined in quality on others.
Overall Experience
9.4
Overall positive experiences and repeat stays, strong staff service and location make stays memorable despite some room-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:17

Property Description

Prime Location on Plaza Mayor: Immerse yourself in the heart of Salamanca at Sercotel Las Torres, just a stone's throw away from the iconic Plaza Mayor and a short walk from the cathedral.

Comfortable and Modern Rooms: Relax in our air-conditioned rooms featuring parquet floors, modern decor, and amenities like free WiFi and satellite TV. Upgrade to a room with a hydro-massage shower for an extra touch of luxury.

Convenient Services and Amenities: Enjoy complimentary bicycle rental, a buffet breakfast at the on-site restaurant, and assistance from the 24-hour reception for booking tickets and tours.

Experience the best of Salamanca at Sercotel Las Torres - book your stay now for an unforgettable getaway!

Important information:

Please note the hotel is located in Salamanca's pedestrian zone and road access and parking are limited. Guests planning to arrvive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note air conditioning and heating are available according to the season.

Please note that children aged 13 and above are considered as adults.

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.4
Based on 5063 reviews
Cleanliness: 8
Service: 9.4
Location: 9.9
Room Quality: 7
Amenities: 7.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9.4
L
Laura • couple • es
8
2026-08-15 • via Nuitee
C
Cristina Richart • solo_traveller • es
7
2026-08-15 • via Nuitee
M
MAR • solo_traveller • es
9
Pros:

La ubicacion es imejorable y la limpieza estupenda

Cons:

Nada en especial. Todo bien

2026-08-15 • via Nuitee
N
Nerea • solo_traveller • es
9
2026-08-15 • via Nuitee
M
MARISOL • solo_traveller • es
10
Pros:

La ubicación

Cons:

Nada

2026-08-15 • via Nuitee
M
Marta • family_with_children • es
7
2026-08-15 • via Nuitee
J
jordi • extended_group • es
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-08-15 • via Nuitee
Ángeles Millán • solo_traveller • es
9
Pros:

Magnífica ubicación y buena relación calidad-precio para familias con 2 niños. Desayuno buffet muy agradable con vistas a la plaza Mayor.

2026-08-15 • via Nuitee
M
McCaskey • family_with_children • us
9
2026-08-14 • via Nuitee
R
rosa • solo_traveller • es
6
Pros:

El emplazamiento,al ladito de la plaza mayor

Cons:

Habrían fumado.en el baño de la habitación y el olor era insoportable,lo dijimos en recepción pero no nos ofrecieron solución alguna

2026-08-14 • via Nuitee
M
Maxime • family_with_children • fr
8
Agréable
Pros:

Accueil et confort

2026-08-14 • via Nuitee
C
carmen • solo_traveller • es
7
Pros:

Ubicacion

2026-08-14 • via Nuitee
P
philippe • solo_traveller • fr
9
2026-08-14 • via Nuitee
E
Eva • solo_traveller • es
5
2026-08-14 • via Nuitee
E
Edita • couple • lt
7
2026-08-14 • via Nuitee
A
Amelia • family_with_children • de
6
2026-08-14 • via Nuitee
I
ITZIAR • solo_traveller • es
8
2026-08-14 • via Nuitee
L
López • solo_traveller • es
1
Falta de higiene
Pros:

Nada, nos tuvimos que cambiar a otro hotel

Cons:

La cama llena de pelos por dentro y por fuera. Pelos en el bidé. A las cuatro de la tarde dijeron que no tenían servicio de limpieza en todo el hotel. La primera respuesta era que nosotros cambiasemos las sábanas, pero cuando los pelos también aparecieron en el bidé y el suelo del baño, exigimos que nos buscaran otro hotel. Finalmente nos mandaron a otro hotel con el consiguiente traslado. Menos mal que vimos la falta de limpieza antes de deshacer las camas

2026-08-14 • via Nuitee
O
Osnat • couple • il
10
2026-08-14 • via Nuitee
T
Terrence • solo_traveller • re
7
Agréable, escale à faire!
Pros:

L’emplacement est idéal, le personnel est disponible et accueillant.

Cons:

La chambre familiale pour 4 est un peu juste, le lit superposé est trop bruyant et l’échelle peu pratique.

2026-08-13 • via Nuitee