Cairns Sheridan Hotel

Hotels
8.2 (1338 reviews)
295 Sheridan Street , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1338 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
C
Cathy solo_traveller au
10
Pros:

Everything great

2026-06-20 via Nuitee
V
Vicki couple sg
2
Bad choice
Pros:

Nothing. Photo of building was misleading

Cons:

Walls were paper then. Throughout the night could hear water pipes as people were showering I guess. Cars reversing in the middle of the night. Very noisy n couldn't sleep

2026-06-19 via Nuitee
P
Pauline couple au
9
2026-06-18 via Nuitee
M
Maria couple ec
7
Personal amable
Pros:

El desayuno y el personal muy amable

Cons:

Me dieron una habitación con un ruido metálico de bisagra me cambiaron a otra que era silenciosa pero no funcionaba bien el internet, la red no tenía buena cobertura

2026-06-17 via Nuitee
S
Sam couple au
6
2026-06-17 via Nuitee
J
Jazz Gouldson solo_traveller au
8
Cons:

The hotel could have more staff at breakfast, dinner as there was only 1 person who was taking the orders and bringing them out. Water was lukewarm in the shower, not warm/hot.

2026-06-16 via Nuitee
J
Jennifer couple au
6
Was ok
Pros:

Bed was comfortable and room clean

Cons:

Delux king suite with shower over a bath , bath was narrow to stand in . Very noisy on the hwy.
greeting was cool by guy at reception .

2026-06-16 via Nuitee
D
Donna solo_traveller au
10
Pros:

Everything was amazing..from the front of house staff to the very sweet cleaning lady..
Would HIGHLY RECOMMEND staying here again❤️

Cons:

Everything was amazing 😍

2026-06-16 via Nuitee
G
Gregory couple au
9
2026-06-16 via Nuitee
B
Barbara solo_traveller au
9
Good
Pros:

Everything

2026-06-15 via Nuitee
S
Scott couple au
7
Friendly staff who responded well to issues.
Pros:

Friendly and helpful staff, room upgrade as original room was not satisfactory.

Cons:

Odd smell in first room and cockroachs.

2026-06-15 via Nuitee
J
Jackie solo_traveller gb
10
Pros:

The hotel was clean and the staff were friendly.
Lovely buffet breakfast and free charger for EV vehicles 🙂

2026-06-14 via Nuitee
R
Ravizza solo_traveller au
8
2026-06-14 via Nuitee
W
WENDY couple au
6
The reception staff were extremely helpful in booking taxis etc. but the breakfast was poor, especially the doughy muffi
Pros:

Helpfulness of the reception staff

Cons:

Poor quality breakfast

2026-06-14 via Nuitee
R
Roslyn couple au
7
Would stay again but not have breakfast.
Pros:

It was centrally located, the pool looked inviting. Take away coffee was good.

Cons:

The breakfast was expensive and they didn’t have any milk or gluten free options. I was expecting the fruit to be more tropical maybe it’s the wrong time of year.

2026-06-13 via Nuitee
U
uthayajeevan solo_traveller sg
4
2026-06-10 via Nuitee
S
Shane solo_traveller au
4
Pros:

Restaurant was good, and the staff

Cons:

No microwave,
Batteries forgot in tv controller
The gym area wasn't the best location

2026-06-09 via Nuitee
S
Sarann solo_traveller au
8
Cheap accommodation
Pros:

Basic accommodation

Cons:

Next to highway...car & truck noise

2026-06-09 via Nuitee
N
Nahid couple au
9
Excellent location, near from everything.
Pros:

Location, friendly staffs and excellent breakfast.

Cons:

No toothbrush.

2026-06-07 via Nuitee
P
Philip solo_traveller au
5
OK if you want something handy to the airport for a night.
Pros:

Handy to the airport. Friendly staff. Reasonably sized room.

Cons:

Too much traffic noise from adjacent highway. Some aircraft noise but didnt bother us as not a busy airport.

2026-06-06 via Nuitee