Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.2
Based on 1455 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
J
JONATHAN • solo_traveller • au
9
Great stay if you don’t mind being a bit out of town
Pros:

Always clean and good accommodation with easy parking. Great staff especially Judy on the front desk !

Cons:

Nothing really.

2026-10-31 • via Nuitee
R
Rian Parka • solo_traveller • au
9
Very good 👍
Pros:

Did not have any

Cons:

Not a thing

2026-10-31 • via Nuitee
J
JONATHAN • solo_traveller • au
9
2026-10-31 • via Nuitee
A
Annie • family_with_children • au
10
Pros:

Everything staff and food.

Cons:

Nothing everything was great.

2026-10-29 • via Nuitee
A
Anthony • solo_traveller • au
1
Horrible should ask for a refund
Pros:

The meal was great staff were rude

Cons:

Noisy room next door. Staff on reception could not speak English understand or help. Pillows were horrible drove 400klm one then another 400klms the next on ZERO SLEEP. HATED IT WILL NEVER GO BACK. THEN WHEN CHECKED OUT THEY STILL DID NOT CARE

2026-10-29 • via Nuitee
K
Kevin • solo_traveller • au
9
2026-10-29 • via Nuitee
B
Bolton • solo_traveller • us
9
Pros:

Clean

2026-10-29 • via Nuitee
Y
Yongjun • couple • au
7
Pleasant stay for a business trip
Pros:

The staff were very friendly, welcoming, and came from diverse backgrounds.

Daily housekeeping was provided, and the room was well stocked with essential amenities, including shower caps, sanitary bags, a spare toilet roll, a box of tissues, and shampoo, conditioner, and shower gel.

The bed was exceptionally comfortable. As someone who is particularly sensitive to noise and light when sleeping, I was pleased to have a restful night’s sleep throughout my stay, with the help of earplugs.

The scrambled eggs served at breakfast were excellent and definitely a highlight!

The in-room tea selection was somewhat unusual, with four varieties of black tea but no herbal or decaffeinated alternatives. However, six individual milk portions were provided in the fridge and were refilled daily.

Cons:

The fridge wasn’t cold enough, and I suspect the previous guests must have stored seafood in it. Unfortunately, housekeeping didn’t seem to have done anything about the odour, as there was a strong, lingering smell of stale seafood inside the fridge. It was awful!

Their brekkie buffet is a bit pricey for what they offer. They listed tomatoes as part of the buffet, but I didn’t see any on any of the three mornings I was there. Also, the coffee machine only offers full-cream milk. If you want milk in your tea, you’ll need to use the coffee machine, select “Milk”, and then press “Stop” once you’ve got enough. Quite an odd setup!

If you don’t have a car or aren’t planning to rent one but still want to explore the city, this probably isn’t the ideal place for you.

I also noticed some people hanging around the hotel car park every night during my stay. I don’t think the hotel has anything to do with it, but it might feel a little unsettling for those who aren’t familiar with the area.

2026-10-28 • via Nuitee
C
Cheryl • couple • au
6
Average.
Pros:

Breakfast was average, dinner and drinks good.
Room was spacious. Staff friendly.

Cons:

Gym was poor, machinery very dated. Very unsavoury and quite intimidating individuals hanging out in the car park all night, shouting and screaming.

2026-10-28 • via Nuitee
R
Rachel • extended_group • gb
7
2026-10-27 • via Nuitee
D
denis • couple • ca
8
Bon rapport qualité prix et très bien situé pour la mer
Pros:

Nous avons été très bien accueilli. La chambre était prête à 10:00 et on a été chanceux car on a eu la suite!
On a souper au restaurant de l’hôtel et ce fût très bon pour le prix.La dame a fait la demande pour un taxi à 3:00 am pour nous.

Cons:

Ce n’est pas le grand luxe des grands hôtels mais pour le prix c’est très bien

2026-10-26 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-10-26 • via Nuitee
N
Neil • couple • au
8
Pros:

Close to the City and airport so the location is ideal.

2026-10-25 • via Nuitee
T
TRACY • solo_traveller • au
10
2026-10-25 • via Nuitee
R
Russell • family_with_children • au
9
2026-10-24 • via Nuitee
S
Sonja • solo_traveller • au
5
2026-10-22 • via Nuitee
M
megan • couple • au
7
2026-10-22 • via Nuitee
W
Wayne • couple • au
5
Cons:

The mechanical noise from the lifts was audible throughout the day. Perhaps upgrading the lifts would be too expensive but at least fit more soundproof doors. In addition to the constant whir of the lifts, why do they need to have such a loud tone each time the lift arrives on your level. This tone was audible in the rooms and was extremely annoying.

2026-10-21 • via Nuitee
M
Monique • extended_group • nl
7
We hebben hier alleen geslapen.
Pros:

Prima hotel, vlakbij het vliegveld en goed voor een korte overnachting.
Ontbijt was niet heel bijzonder of veel, maar voldoende.

Cons:

Nvt

2026-10-20 • via Nuitee
C
Catherine • solo_traveller • au
8
2026-10-20 • via Nuitee