Microtel Inn & Suites by Wyndham Cherokee

Hotels
•
Microtel Inns & Suites
8.1 (1197 reviews)
674 Casino Trail , Cherokee , US
+1 828-352-2302

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Pet friendly
Friendly staff
Affordability
Clean rooms
Cons:
Poor breakfast options
Manager issues
Old room features
Unpleasant odors

Categories

Cleanliness
8.18
Mostly positive with reports of clean rooms, but some issues with TV and other amenities.
Service
8.65
Staff described as friendly and helpful, but some complaints about managers' follow-ups.
Location
8.69
Well-rated with proximity to shops and transport.
Room Quality
7.64
Various complaints about room size and amenities, such as broken TV speakers.
Amenities
7.67
Needs improvement, specifically regarding breakfast options and TV functionality.
Value for Money
8.63
Considered affordable with decent facilities.
Food and Beverage
7.18
Breakfast options not satisfactory; hot breakfast requested.
Overall Experience
8.15
Guests had generally good experiences with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:51

Property Description

Convenient Location
Situated just 1.6 km from Harrah’s Cherokee Casino off Highway 441, Microtel Inn & Suites by Wyndham Cherokee offers easy access to nearby attractions such as Downtown Cherokee and Oconaluftee Islands Park.

Comfortable Accommodations
Guest rooms at our pet-friendly hotel feature free WiFi, cable TV, and a coffee maker. For added luxury, select rooms include a microwave, refrigerator, and spa bath, ensuring a relaxing stay for all our guests.

Amenities for All
Start your day with a delicious continental breakfast and take advantage of on-site laundry facilities during your stay. Whether you're here for leisure or business, our hotel provides the perfect blend of convenience and comfort.

Book your stay at Microtel Inn & Suites by Wyndham Cherokee now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.1
Based on 1197 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.15
C
Christopher • family_with_children • us
1
Pros:

Nothing

Cons:

It was dirty actually filthy even found broken pills in the floor. Elevator sounded like it broke and froze on us.

2026-10-18 • via Nuitee
N
Nuran • family_with_children • us
6
All together good stay.
Pros:

How quiet it was.

Cons:

Everything was old and a little musty

2026-10-17 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

La empleada Holly fue de gran ayuda, tenia carisma para trabajar con las personas que llegaban.

Cons:

Todo estaba bien

2026-10-17 • via Nuitee
P
Patricia • couple • us
9
It was pleasant
Pros:

Convenient.

Cons:

Good have been cleaner

2026-10-16 • via Nuitee
T
Tracyb3lla • solo_traveller • us
9
2026-10-13 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

The staff are very nice and helpful. The beds are comfy, and they also have a small breakfast.
It's in a very convenient spot. It's beside a grocery store and several eating places.

2026-10-13 • via Nuitee
D
David • solo_traveller • us
8
2026-10-12 • via Nuitee
J
Johnathan • couple • us
9
Pros:

The property was very close to all restaurants and grocery stores!

Cons:

The homelessness has increased around the area.

2026-10-12 • via Nuitee
A
ANDREW • couple • us
10
2026-10-11 • via Nuitee
C
Christine • couple • us
9
Pleasant stay and would return.
Pros:

Breakfast could use some hot breakfast foods.
Found the breakfast location suitable for 6am-8am. crowd. Became congested as more activity picked up with check-outs.

Cons:

Room refrigerator. Would have liked it to be off the floor.

2026-10-10 • via Nuitee
B
Bill • couple • us
8
Taxes too high
Pros:

Good

Cons:

Pillows too big

2026-10-09 • via Nuitee
R
Ronald • solo_traveller • us
10
Pros:

The room was very clean surprisingly so. I was satisfied with everything well except i couldn't smoke there but thats. My problem

Cons:

Liked everything about that motel

2026-10-08 • via Nuitee
J
Jeremy • solo_traveller • us
5
2026-10-08 • via Nuitee
V
Vickie • couple • us
4
Go back
Pros:

Fair

Cons:

The tail in the bathroom floor was cracked and moved when you walked on it. Also, when you took a shower, it felt like the bottom of the tub was buckling, and the shower curtain would not stay closed the girl at the front desk said they had a lot of problems with a lot of the bathrooms and the tiles maybe that’s because their curtain rods on the showers lean forward in the shower curtain will not stay closed. Therefore water gets all over the floor, loosens tiles, and most likely dripping to the bottom of the tub underneath I noticed to the paint was all buckling above the mirror in the bathroom, so that was a sign of water damage from the floor above.

2026-10-07 • via Nuitee
Q
Quintin • couple • us
6
Overall the stay was peaceful and nice great location
Pros:

Didn't have the breakfast but the location was good, the microwave needs updating 317.

Cons:

The breakfast options and the microwave and larger soap and a iron for the room would've been great.

2026-09-17 • via Nuitee
T
Tangie • couple • us
9
Overall it was great
2026-09-16 • via Nuitee
M
MoodyCox • couple • us
10
2026-09-15 • via Nuitee
M
Mark • extended_group • us
9
2026-09-15 • via Nuitee
J
James • couple • us
7
2026-09-14 • via Nuitee
E
Enrique • couple • us
10
2026-09-14 • via Nuitee