Holiday Inn Express & Suites Buffalo Airport, NY

Hotels
•
Holiday Inn Express
7.5 (470 reviews)
131 Buell Avenue , Buffalo , US
+1 716-631-8700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient, close to airport
Friendly and responsive staff / shuttle
Good breakfast and coffee
Comfortable beds and newer/clean facilities
Good value for many guests
Cons:
Inconsistent cleanliness and occasional unpleasant smells
Amenity issues: limited coffee pods, pancake machine down, no evening microwave food
Some serious service failures reported (double charge, denied room on arrival)
Pool temperature and lack of fresh air in some areas
Clarity/booking issues with shuttle and check-in readiness

Categories

Cleanliness
6
Mixed mentions: several guests reported clean rooms and well-maintained facilities, but others noted unpleasant smells at the entrance, a not-the-cleanest room on arrival, and an unsafe/poorly repaired shower chair.
Service
8.5
Consistently praised: multiple comments about very nice/front desk staff, responsive shuttle, helpful breakfast staff and generally amazing/very supportive employees.
Location
9
Frequently highlighted positive: excellent proximity to the airport and convenient for pre/post-flight stays; generally described as perfectly located for airport access.
Room Quality
6.5
Mixed: many guests found beds, mattresses, pillows and linens comfortable, but there were isolated problems (e.g., a non-prepared sofa/bed, unsafe shower chair and occasional readiness issues at check-in).
Amenities
6.5
Mixed availability: complimentary shuttle, fridge, AC and coffee options cited positively, but issues included limited coffee pods, no evening microwave food for purchase, pancake machine down, and a pool that some found too cold.
Value for Money
8
Generally seen as good value: direct praise for value and adequate American-style breakfast; a few serious negative incidents (double charge, denied room after booking) reduce confidence for some guests.
Food and Beverage
8
Breakfast often praised (good selection, nice coffee, helpful staff), though some guests noted limited coffee pod availability, occasional early closing, and the pancake machine being out of service.
Overall Experience
7.5
Overall positive but mixed: many guests report a convenient, clean-feeling newer hotel with friendly staff and good breakfast, while a minority experienced serious service failures (double charges, inability to accommodate on arrival) and some amenity/cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located just minutes from Buffalo-Niagara International Airport, the Holiday Inn Express and Suites Buffalo Airport offers a free shuttle service for easy transportation. Explore nearby Niagara Falls attractions with a short drive from the hotel.

Modern Amenities
Enjoy complimentary wireless internet, in-room coffeemakers, and a 24-hour fitness center during your stay. Take a dip in the indoor swimming pool or catch up on work at the well-equipped business center.

Nearby Attractions
With a free shuttle service within a 5-mile radius, guests can easily visit the Walden Galleria shopping center and Lancaster Motorsports Park. Experience the convenience of being close to both the airport and downtown area at the Buffalo Airport Holiday Inn Express.

Book your stay now and experience comfort and convenience at the Holiday Inn Express and Suites Buffalo Airport.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work of all guest rooms and public spaces will be carried out from 6/1/25 to 10/31/25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

7.5
Based on 470 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.5
F
Francine • couple • us
9
2026-10-27 • via Nuitee
F
Francine • solo_traveller • us
9
Very close & comfortable for stop before & after flights.
Pros:

Very convenient to airport. Responsive shuttle. Good breakfast. Good fresh brewed coffee all day.

Cons:

No evening microwave food available for purchase – just snacks.

2026-10-27 • via Nuitee
A
ABHILASH • extended_group • om
9
Pros:

Very nice front desk people and they are very much supportive

2026-10-25 • via Nuitee
M
Margaret • extended_group • us
5
Mixed experience.
Pros:

Bed mattress, pillows and sheets were comfortable. Breakfast was very good.

Cons:

The shower chair was unsafe and looked like it had been repaired before. There was only one regular coffee K-cup in the room, one hot cocoa, one decaf and two tea. We called to get more regular coffee pods, but were told you were out of them. We were so tired that we didn't complain.

2026-10-20 • via Nuitee
M
Mike • couple • us
9
2026-09-19 • via Nuitee
H
House • extended_group • us
7
2026-09-13 • via Nuitee
J
Jose Osias • solo_traveller • ca
9
2026-09-12 • via Nuitee
H
Hansi • extended_group • de
9
2026-09-09 • via Nuitee
C
Cover the Earth • solo_traveller • ca
9
Pros:

Location was perfect and the staff were so nice and friendly

2026-09-04 • via Nuitee
J
Jomir • family_with_children • us
8
Staff was amazing.!
Pros:

Great.!

2026-09-01 • via Nuitee
M
Mauricio • extended_group • ec
10
2026-09-01 • via Nuitee
S
Shamara • solo_traveller • us
6
2026-08-31 • via Nuitee
M
Michelle • family_with_children • us
8
Cons:

Breakfast could be better.

2026-08-30 • via Nuitee
H
Heather • solo_traveller • us
9
2026-08-29 • via Nuitee
S
Stephanie • family_with_children • us
4
Convenient
Pros:

Convenient location

Cons:

Not the cleanest, arrived at 11pm and said room was not ready, pancake machine was down

2026-08-24 • via Nuitee
A
anthony • solo_traveller • bs
1
2026-08-18 • via Nuitee
J
J. Kool • solo_traveller • nl
9
Waar voor je geld!
Pros:

Wisten dat we laat zouden aankomen doordat onze eerdere vlucht gecancelled was. Even via booking een verzoek voor late incheck gestuurd en werd snel beantwoord. Eenmaal aangekomen was het inchecken zo gedaan. Kreeg zelf een flesje water mee. Kamer was gewoon schoon, netjes en met genoeg faciliteiten (koelkast, airco, magnetron, koffie en thee mogelijkheden). Bedden lagen prima. Keuze tussen slap of stevig kussen. Ook het ontbijt vonden wij voor een Amerikaans ontbijt behoorlijk. Lekkere koffie en genoeg keus met erg behulpzame medewerkers bij het ontbijt die alles heel goed in de gaten hielden. Konden de auto trouwens gratis parkeren op de parkeerplaats. We zagen ook een shuttle-bus staan. Mogelijk als airport transfer. Niet gebruikt, dus geen idee. Lazen wat negatieve reviews, maar die hebben wij niet ervaren.

Cons:

Zwembad was er wel. Maar we voelde de watertemperatuur en besloten dat wij dit wel iets te fris vonden. Daar in tegen was de temperatuur omgeving heel benauwd. Geen beetje frisse lucht te bekennen. Niet echt prettig.

2026-08-17 • via Nuitee
G
Gabriel • couple • pr
8
2026-08-13 • via Nuitee
C
Cindy • solo_traveller • au
8
2026-08-13 • via Nuitee
H
Helie • couple • us
8
2026-08-04 • via Nuitee