Hotel Hetman

Hotels
8.9 (5468 reviews)
ul. Ks. Kłopotowskiego 36 , Warsaw , pl
+48 22 511 98 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Varied breakfast options
Cons:
Heating issues
Cleanliness problems
Slow hair dryer
Poor room views

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, including dirt and cobwebs in the corners.
Service
9.58
Positive mentions of friendly staff and good service experiences.
Location
9.12
Good location close to public transport, though some reviews noted distances.
Room Quality
7.57
Several complaints about heating issues and room amenities.
Amenities
9.1
Standard amenities were available; however, no specific positives or negatives mentioned for this category.
Value for Money
9.56
Good value noted for the price, particularly in spacious rooms.
Food and Beverage
9.11
Breakfast received praise for variety and quality.
Overall Experience
9.08
Mixed feelings with some enjoyable aspects but significant complaints about heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location
Hotel Hetman, a 3-star gem, is perfectly situated less than 2 km from Warsaw's top attractions like the Old Town and National Stadium. With the Dworzec Wilenski metro station a mere 150 meters away, exploring the city is a breeze.

Comfortable Rooms
Each classically furnished room at Hetman offers modern amenities including a TV with satellite channels, air conditioning, and a private bathroom. Guests can also enjoy a tea and coffee making set for a cozy stay.

Exceptional Services
Experience top-notch service with a 24-hour front desk, luggage storage, and laundry facilities. Start your day right with a delicious buffet breakfast. Don't miss the chance to visit nearby landmarks such as St Florian Cathedral and the Warsaw Zoo.

Book your stay at Hotel Hetman now for a memorable experience in Warsaw!

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that the garage can only be accessed by vehicles up to 71 inches high.

Please note that all guests, including children under 18, need to provide a valid ID at check-in to prove their relativity. If the child is traveling without his parents, it is necessary to present a written statement from the parents or legal guardians.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for 80 zł per person per night when using an existing bed.
    People 3 years old and over stay for 80 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 5468 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 9.1
Value for Money: 9.56
Food and Beverage: 9.11
Overall Experience: 9.08
A
Agata • solo_traveller • pl
9
2026-07-25 • via Nuitee
K
Krzysztof • couple • pl
9
2026-07-25 • via Nuitee
P
PAULINA • couple • pl
10
Pros:

Świetna lokalizacja - dojazd na stadion, stare miasto, centrum tylko tramwajem :)
Obsługa bardzo miła

2026-07-25 • via Nuitee
W
Wiesław • solo_traveller • pl
10
Pros:

Bardzo dobra lokalizacja, możliwość skorzystania z parkingu. Pokoje klimatyzowane.

Cons:

Lodówka nie chłodziła. Zbyt mały personel w czasie pory śniadaniowej.

2026-07-25 • via Nuitee
Романова • family_with_children • ua
9
Хорошее расположение, до старого города, 30 мин пешком. Магазины и кафе рядом.
Pros:

Расположение, то что лучшее в этом отеле.

Cons:

Цена завышена. Подушки как и писали не удобные , твердые.

2026-07-24 • via Nuitee
M
Małgorzata • solo_traveller • pl
10
2026-07-24 • via Nuitee
R
Rosa María • couple • es
8
Habitaciones muy amplias
Pros:

Lo grande que era la habitación y que estaba muy bien situado en el barrio de Praga, muy bien comunicado

Cons:

El personal no era demasiado amistoso y la limpieza mejorable

2026-07-24 • via Nuitee
K
Karolina • solo_traveller • pl
7
2026-07-24 • via Nuitee
K
Krystian • extended_group • pl
8
2026-07-24 • via Nuitee
A
Aleksander • solo_traveller • pl
10
2026-07-23 • via Nuitee
T
Tomasz • couple • pl
6
2026-07-23 • via Nuitee
C
CLAUDIA • solo_traveller • ro
10
Recomand
Pros:

Camera spațioasă, curată. Micul dejun bun și diversificat iar dozatoarele de apă de pe hol puse la dispoziție sunt practice. Parcarea subterană foarte utilă. Aproape de mijloacele de transport în comun dar se poate merge și în 25 de minute de plimbare până în centrul vechi.

Cons:

-

2026-07-23 • via Nuitee
P
PANESCU • family_with_children • ro
7
Pros:

Am apreciat camera mare, micul dejun gustos, parcarea disponibilă și locația. Orașul vechi este accesibil pe jos în maximum 30 de minute, iar hotelul e situat la 5 minute de mijloacele de transport in comun.

Cons:

Saltelele au fost foarte moi și inconfortabile.

2026-07-23 • via Nuitee
O
Oksana • solo_traveller • ua
10
Pros:

Особенно хочется отметить чистоту и уют. Это сделало проживание очень приятным.

2026-07-23 • via Nuitee
M
Miroslav • solo_traveller • sk
7
2026-07-23 • via Nuitee
A
Anton • solo_traveller • ua
10
Pros:

Чистый номер. Отличный сытный завтрак.

Cons:

Отсутствие тапочек в номере. Отвратительная подушка.

2026-07-23 • via Nuitee
Z
Zbigniew • solo_traveller • pl
9
2026-07-22 • via Nuitee
O
Oleksandr • couple • ua
9
2026-07-22 • via Nuitee
A
Allende • couple • au
8
Good place for couple of nights. Very clean friendly staff. Not in the city centre but enjoyed the neighbourhood
Pros:

It was very clean and had aircon

2026-07-22 • via Nuitee
E
Ewa • solo_traveller • pl
10
2026-07-22 • via Nuitee