Hotel Hetman

Hotels
8.9 (5387 reviews)
ul. Ks. Kłopotowskiego 36 , Warsaw , pl
+48225119800

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Varied breakfast options
Cons:
Heating issues
Cleanliness problems
Slow hair dryer
Poor room views

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, including dirt and cobwebs in the corners.
Service
9.58
Positive mentions of friendly staff and good service experiences.
Location
9.12
Good location close to public transport, though some reviews noted distances.
Room Quality
7.57
Several complaints about heating issues and room amenities.
Amenities
9.1
Standard amenities were available; however, no specific positives or negatives mentioned for this category.
Value for Money
9.56
Good value noted for the price, particularly in spacious rooms.
Food and Beverage
9.11
Breakfast received praise for variety and quality.
Overall Experience
9.08
Mixed feelings with some enjoyable aspects but significant complaints about heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location
Hotel Hetman, a 3-star gem, is perfectly situated less than 2 km from Warsaw's top attractions like the Old Town and National Stadium. With the Dworzec Wilenski metro station a mere 150 meters away, exploring the city is a breeze.

Comfortable Rooms
Each classically furnished room at Hetman offers modern amenities including a TV with satellite channels, air conditioning, and a private bathroom. Guests can also enjoy a tea and coffee making set for a cozy stay.

Exceptional Services
Experience top-notch service with a 24-hour front desk, luggage storage, and laundry facilities. Start your day right with a delicious buffet breakfast. Don't miss the chance to visit nearby landmarks such as St Florian Cathedral and the Warsaw Zoo.

Book your stay at Hotel Hetman now for a memorable experience in Warsaw!

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that the garage can only be accessed by vehicles up to 71 inches high.

Please note that all guests, including children under 18, need to provide a valid ID at check-in to prove their relativity. If the child is traveling without his parents, it is necessary to present a written statement from the parents or legal guardians.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for 80 zł per person per night when using an existing bed.
    People 3 years old and over stay for 80 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 5387 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 9.1
Value for Money: 9.56
Food and Beverage: 9.11
Overall Experience: 9.08
A
Alina • couple • ua
10
Рекомендуем.
Pros:

Номер чистый, заселение удобное, выезд в 12. Паркинг крытый, но въезд узкий и не высокий. Стоимость за сутки 20 долларов, муниципальная парковка на 4 доллара дешевле.

Cons:

Бронировали один номер, но из-за ремонта на этаже, запаха краски и растворителя нам пришлось попросить другой номер, нам предоставили другой номер, но с односпальными кроватями вместо двуспальной.

2026-07-04 • via Nuitee
Z
Zydrunas • couple • lt
7
Pros:

Viešbučio vieta gera. Pusryčiai normalūs. Personalas paslaugus.

Cons:

Viešnagės metu viešbutyje vyko vidaus patalpų remontas

2026-07-04 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
Pros:

A very clean and spacious room, polite staff. I’d recommend it.

2026-07-04 • via Nuitee
O
O Connor • solo_traveller • ie
8
2026-07-04 • via Nuitee
L
Libor • family_with_children • cz
8
Pros:

Hotel close to center, undeground parking. Just in case your car is bigger than VW Golf, parking is little tricky, limited space. Stuff very friendly. Didn't try all services, had just a stopover and continued following morning. Fine breakfast.

2026-07-04 • via Nuitee
I
Igor • solo_traveller • bg
9
2026-07-03 • via Nuitee
M
MYKOLA • solo_traveller • pl
10
2026-07-02 • via Nuitee
G
Grzegorz • solo_traveller • pl
8
Pros:

Bardzo smaczne śniadania, świeże warzywa, sałatki rybne

2026-07-02 • via Nuitee
J
jvcha_ • couple • pl
10
2026-07-01 • via Nuitee
P
Pietrantuono • solo_traveller • it
10
2026-07-01 • via Nuitee
A
A1 a.D. • solo_traveller • de
8
Gutes Hotel in einer tollen Stadt
Pros:

Perfekte Lage und Anbindung an Verkehrsmittel.
Sauber, Sicher und Ordentlich was das Hotel und Warschau betrifft.
Separate Klimaanlage im Zimmer.

2026-07-01 • via Nuitee
D
Dzięcioł • solo_traveller • pl
10
2026-06-30 • via Nuitee
P
Piotr • family_with_children • pl
9
2026-06-30 • via Nuitee
P
Pawlowska • solo_traveller • pl
9
Cons:

Brak jakiekolwiek palarni.

2026-06-30 • via Nuitee
K
Konstantins • solo_traveller • lv
10
Хороший бюджетный вариант
Pros:

Удобное местоположение, до старого города минут 15-20 пешком. Район тихий. Заезд в гараж с другой улицы (найти легко). Номер просторный. Все работало хорошо. Завтрак вкусный.

Cons:

Старомодный и немного "уставший " интерьер.

2026-06-30 • via Nuitee
M
Monika • solo_traveller • pl
9
2026-06-30 • via Nuitee
L
Lidia • couple • pl
7
2026-06-29 • via Nuitee
J
Jakub • extended_group • pl
7
Jeśli nie masz dużych wymagań a ma być czysto i miło to polecam!
Pros:

Dobra lokalizacja, pokoje schludne i czyste, dużo miejsc parkingowych pod hotelem (miejskich). Przyjazny i pomocny personel

Cons:

Bardzo ubogie śniadanie i niesamowicie mała sala do konsumpcji (musieliśmy czekać z talerzami w dłoniach aż zwolni się miejsce żeby zjeść). W pokoju nie czeka niestety nawet woda na gości, słabe doposażenie. Czuć że to dość „budżetowa” opcja noclegowa

2026-06-29 • via Nuitee
M
Maria • couple • pl
10
Wspaniały hotel, obfite śniadanie, niezwykle czysto
Pros:

Bardzo czysto

2026-06-29 • via Nuitee
J
Jakub • couple • pl
7
2026-06-29 • via Nuitee