Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY

Hotels
Country Inn & Suites by Radisson Americas
9 (1982 reviews)
2835 Monroe Avenue , Rochester , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Cleanliness issues
Temperature control problems
Some service challenges

Categories

Cleanliness
7.71
Several mentions of cleanliness issues, including mold and mouse droppings.
Service
9.68
Friendly and helpful staff, though some negative experiences with front desk.
Location
9.72
Convenient location, noted positively by multiple reviews.
Room Quality
8.67
Comfortable rooms, though with temperature control issues reported.
Amenities
9.2
Good amenities, but some guests had issues with temp control and missing particular services.
Value for Money
9.16
Decent value considering amenities and overall experience.
Food and Beverage
8.71
Breakfast mentioned positively, but some items were served cold.
Overall Experience
9.18
Generally positive experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Convenient Location
Located just 11.7 km from downtown Rochester, New York, Country Inn & Suites Rochester-Pittsford-Brighton offers easy access to popular attractions like the Memorial Art Gallery.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a flat-screen cable TV, mini-refrigerator, work desk, and free WiFi during your stay at this hotel.

Great Facilities
Take advantage of the gym, business centre, 24-hour front desk, and free parking offered at Rochester-Pittsford-Brighton Country Inn & Suites for a convenient and enjoyable experience.

Book your stay now at Country Inn & Suites Rochester-Pittsford-Brighton for a memorable and hassle-free visit to Rochester, New York!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1982 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
A
Anaëlle family_with_children ca
7
Pros:

La localisation, il est près d’une station essence, de restaurants. L’établissement est assez propre et fonctionnel. Le prix reste raisonnable.
A seulement 10mn du musée du jeu.

Cons:

Le petit déjeuner est à améliorer notamment en terme de choix et de produits frais. Le petit déjeuner se termine à 9h ce qui est un peu tot.
Le jet dans la douche trop fort qui ne peut être réglé.

2026-08-28 via Nuitee
H
Heather family_with_children us
10
Staff was friendly, hotel was clean and comfortable
Pros:

Great room layout for my family of four. Comp breakfast was also nice

Cons:

Na

2026-08-28 via Nuitee
S
Stayci solo_traveller bs
7
Well located, clean property and comfortable stay.
Pros:

I liked the location, free breakfast and cleanliness of the property and room.

Cons:

Im sure it happens everywhere but was not pleased to overhear the housekeepeing staff gossipping about the guests staying in the room across the hall from us. Left me wondering what was said about us when we left our room.

2026-08-27 via Nuitee
E
Elena solo_traveller ca
10
2026-08-26 via Nuitee
N
Nataliia solo_traveller ua
9
2026-08-26 via Nuitee
R
Richard couple us
10
Pros:

Everything was modern and clean

2026-08-26 via Nuitee
S
Samvel G. solo_traveller us
10
2026-08-26 via Nuitee
K
Karen couple us
5
2026-08-25 via Nuitee
J
James couple us
8
Pros:

Great Service

Cons:

Slow Internet

2026-08-24 via Nuitee
D
Dauren solo_traveller kz
10
2026-08-22 via Nuitee
A
Alyssa family_with_children us
5
Decent but disappointing
Pros:

Comfortable beds.

Cons:

Entry door and shower doors were both broken. AC was loud and a little smelly. Breakfast was mediocre.

2026-08-22 via Nuitee
M
Muhammad Saeed solo_traveller us
10
2026-08-21 via Nuitee
M
Melissa family_with_children ca
9
Wonderful stay for family of four that was beyond our expectations!
Pros:

The property is located close to all major shopping and everything you’d need is near by. It is very clean and comfortable. The staff were friendly and the included breakfast and 24 hour coffee, juice, water and light snacks was so great!

Cons:

Nothing. Well, the carpet had a slight foot odour and was a bit dated but no big deal.

2026-08-21 via Nuitee
M
Margaret couple us
10
2026-08-19 via Nuitee
T
Tania couple us
9
Excellent hotel but Internet was poor.
Pros:

It was clean and quiet. Excellent breakfast. Very nice staff
Excellent location. Close to everything we needed and more.

Cons:

Internet was poor. We were in the Lodge so maybe that’s why. However for the price it should not be a problem.

2026-08-18 via Nuitee
T
Taras extended_group us
8
2026-08-17 via Nuitee
J
Jaime family_with_children us
3
2026-08-16 via Nuitee
S
Steppel01 solo_traveller us
9
Pros:

Tolles altes Hotel mit viel Charme in absolut ruhiger Lage

Cons:

Frühstück war wenig Auswahl, halt amerikanischer Standard.

2026-08-16 via Nuitee
S
Scott couple us
10
Very pleasant stay, wish we could have stayed longer
Pros:

Very friendly staff. Clean and bright lobby. Great location for us.

2026-08-13 via Nuitee
W
Walker couple us
1
Crooked manger charged my card four times
Pros:

Dirty

Cons:

Very dirty

2026-08-11 via Nuitee