Be Live Experience Orotava

A lovely resort, felt safe to walk round, cosmopolitan and lively evening atmosphere along the promenade, beautifully maintained, abundance of shops for all budgets and mix of traditional and fast food (shame about graffiti - minor point). Hotel was clean, reception staff very accommodating, dining staff working hard and some were friendly, daily room cleaning staff exceptional, bar staff grumpy and arsey about the number of drinks we were having at once! Evening entertainment was rubbish and not at all what was advertised on the board - which disappeared completely after 3 days. No day entertainment/activities and nothing for the kids. Pool was small and no inflatables allowed as a result. Pool bar snacks available but seemed to be leftover lunch/breakfast stuff. Breakfast and dinner was vast, with so many choices and amazing desserts, could not fault it. Probably a better hotel for couples/adults than families but a great location which we would visit again.

Me gustó la ubicación y el desayuno buffet que ofrecieron

Tuvimos muy buena experiencia. Al llegar hubo un malentendido con el pago pero la recepcionista, Miriam, con mucha paciencia consiguió aclararnos el problema además de aconsejarnos lugares por la zona. Reservamos 3 días en el norte y 2 en el sur y sin duda nos habría encantado haber estado los 5 días allí.
El desayuno muy variado y bueno.
La habitación con una vista inmejorable a la playa y al Teide. Sin duda, un privilegio.

Но нравилось место расположения. Убирали очень хорошо, было чисто.

Locatie - super!
Schoon.

Muy recomendable.El desayuno muy variado, la ubicación fantástica, personal amable,todo muy limpio ✅️.

Instalaciones, ubicación, comida y el personal super atento y agradable.

Me gusta en especial el atendimiento del personal

La limpieza y la Ubicación

Location: really great, super close to the restaurants, beach & other bits that are going on (this is the best part)

Atmosphere: what atmosphere? At a 4* all inclusive I don’t think unreasonable to expect some form of entertainment especially when advertised as so, the first 4 nights of our stay there was nothing (despite there being karaoke, singer and bingo advertised)

Rooms: fine, a little dated but everything was functional and clean. Balcony was really big, so no issues from me there

Food: Hit or miss. Not awful, but could be hit or miss - edible

Staff: Super friendly and probably the best thing about this hotel except the location, super friendly and willing to help

All in all, this hotel needs a few refurbishments - pool area, rooms, gym (this can not be advertised as a full gym lol). The drinks menu could be bulked out, it felt super tight to me and lacked any sort of variety for a 4* all inclusive hotel. The entertainment issue needs sorting stat, food could do with some form of consistency and variety, no kettle in the room is a bit jarring but not essential - the coffee machine is turned off at half 10 and so if you want a cup of tea before bed you can’t, you aren’t allowed balls, floats or anything of the sort in the pool (despite no signs saying so) - for a family hotel this is really bizarre to me. The sunbeds are needing changed, so uncomfortable unfortunately.

This is not a 4* hotel, I truly wouldn’t return and wouldn’t recommend to a friend. After 3 days here my friend and I were ready to bolt or move hotel

First time travelling to Tenerife, booked through easy jet. Transfer was 1.5 hours from Tenerife south airport, old vehicle smelt of diesel. Arrived at hotel all was worth the travel, upgraded to a suite. Very clean, staff wonderful, reception staff very helpful. Food is great huge variety cater for all. Pool is small but adequate and managed well by hotel staff.
Ideal location, 5 minute walk to shops on seafront and old town.
We had a fantastic holiday would recommend to any one

La limpieza