Be Live Experience Orotava

Hotels
•
Onahotels
7.8 (1565 reviews)
Aguilar y Quesada, 3 , Puerto de la Cruz , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Poor food quality
Rude reception staff

Categories

Cleanliness
7.1
Some reviews mentioned cockroaches and general condition concerns.
Service
9.06
Some staff were described as friendly and helpful, but reception staff were criticized for being rude.
Location
9.1
Many reviews mention great location near the sea and other attractions.
Room Quality
8.55
Rooms are spacious, but overall quality seems inconsistent for a 4-star.
Amenities
7.09
Pool not heated and overall amenities do not meet expectations for the rating.
Value for Money
7.55
Guests felt that the price was too high for the quality of service offered.
Food and Beverage
5.6
Food quality was frequently criticized, with mentions of poor dining experience.
Overall Experience
8.37
General satisfaction with the stay but highlighted multiple areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:53

Property Description

Modern Accommodation with Spectacular Views
Experience luxury at The Be Live Experience Orotava in Puerto de la Cruz. Wake up to stunning sea or mountain views from your own balcony. Enjoy amenities like air conditioning, WiFi, and satellite TV in every room.

Delicious Dining Options and Relaxing Facilities
Indulge in a variety of culinary delights at La Cascada restaurant, offering breakfast, lunch, and a buffet dinner. Craving a snack? Head to the poolside bar or try the à la carte restaurant. Unwind at the gym or soak up the sun at the solarium by the pool.

Convenient Location and Easy Access
Conveniently located just 200 meters from the beach and Lago Martianez, The Be Live Experience Orotava is the perfect retreat. With Los Rodeos Airport only 24 km away and Santa Cruz de Tenerife at 40 km, your dream vacation is within reach.

Book now for an unforgettable stay at The Be Live Experience Orotava.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

When booking half board, please note that drinks are not included.

For payments over €1000 it's mandatory to make it by credit card.

Please note that gentlemen should follow the restaurant dress code at dinner time. Shorts and vest tops are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1565 reviews
Cleanliness: 7.1
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 5.6
Overall Experience: 8.37
I
itxaso • couple • es
7
Pros:

El personal es un encanto. Y la ubicación es perfecta. La zona de la piscina está muy bien. Habitaciones amplias.

Cons:

El desayuno es flojo. La zona de la piscina está nueva, sin embargo, hay estancias del hotel que están algo anticuadas.

2026-05-23 • via Nuitee
L
LUCIA • couple • es
10
2026-05-23 • via Nuitee
A
Anna • couple • ua
8
2026-05-17 • via Nuitee
A
Anna • solo_traveller • ua
9
Pros:

Розташування чудове

2026-05-16 • via Nuitee
E
Erwan • solo_traveller • fr
10
2026-05-15 • via Nuitee
A
agapito • couple • es
10
2026-05-15 • via Nuitee
S
Svetlana • family_with_children • ua
8
Pros:

Расположение супер, завтрак и ужин - нормальные. Отель на 4ку -не тянет конечно, но в целом очень не плохо!

Cons:

Не поздравили с Днем рождения. Хотя мы видели, как поздавляи других гостей отеля с Днем рождениями. И моя дочь подходила и говорила, что у мамы День рождение и просила поздравить.

2026-05-13 • via Nuitee
T
Tovani • extended_group • es
10
Todo perfecto
Pros:

El desayuno muy variado

Cons:

Todo bien

2026-05-13 • via Nuitee
J
Jose Luciano • solo_traveller • es
6
Pros:

La atención del personal,en especial la camarera delci una persona muy agradable y amable.

Cons:

La habitación un poco anticuada para ser un cuatro estrellas,pero en términos generales bastante bien,

2026-05-12 • via Nuitee
X
Xenia • solo_traveller • es
6
Pros:

El trato del personal, la eficacia de resolver inconvenientes y el desayuno.

Cons:

El almuerzo y cena. En el bar piscina no te servían cafe de máquina, solo las de todo incluido.

2026-05-11 • via Nuitee
M
MPiedad • solo_traveller • es
10
2026-05-11 • via Nuitee
L
Lorena • family_with_children • es
6
Pros:

La ubicación y limpieza

Cons:

Nos hemos alojado anteriormente y han subido muchísimo los precios somos una familia de cuatro personas y si siguen subiendo los precios será imposible alojarnos

2026-05-10 • via Nuitee
C
Conrado • solo_traveller • es
6
Que pena de restaurante y que bien el personal
Pros:

La habitación estaba muy limpia y el personal de recepción encantador

Cons:

El problema de nuestra estancia fué la comida, pagamos media pensión pero lla primera cena fué tan decepcionante que no desayunamos en el hotel ni volvimos a cenar. Presentamos una queja en recepción y la única compensación que recibimos fué una botella de cava manifiestamente mejorable como disculpa.

2026-05-06 • via Nuitee
S
Saudy • family_with_children • es
7
Pros:

La pizcina

Cons:

La falta de variedad en la comida

2026-05-04 • via Nuitee
S
Saudy • family_with_children • es
7
Pros:

Las instalaciones

Cons:

La falta de variedad

2026-05-04 • via Nuitee
J
Jones • extended_group • gb
10
Excellent, everything we were expecting 😀
Pros:

The exceptional friendly service of all of the staff 👏 👌 200 %

2026-05-04 • via Nuitee
S
Sonia • couple • fr
10
Pros:

Todo genial

2026-05-03 • via Nuitee
A
Antonio • family_with_children • es
9
Pros:

La comida fue muy variada de Gran calidad, adicionalmente la atención del personal fue explendida, siempre dispuestos a complacer nuestros deseos..

2026-05-03 • via Nuitee
N
Nadina • couple • es
10
2026-05-03 • via Nuitee
E
Emilio • solo_traveller • es
8
2026-04-30 • via Nuitee