Be Live Experience Orotava

Hotels
•
Onahotels
7.8 (1610 reviews)
Aguilar y Quesada, 3 , Puerto de la Cruz , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Poor food quality
Rude reception staff

Categories

Cleanliness
7.1
Some reviews mentioned cockroaches and general condition concerns.
Service
9.06
Some staff were described as friendly and helpful, but reception staff were criticized for being rude.
Location
9.1
Many reviews mention great location near the sea and other attractions.
Room Quality
8.55
Rooms are spacious, but overall quality seems inconsistent for a 4-star.
Amenities
7.09
Pool not heated and overall amenities do not meet expectations for the rating.
Value for Money
7.55
Guests felt that the price was too high for the quality of service offered.
Food and Beverage
5.6
Food quality was frequently criticized, with mentions of poor dining experience.
Overall Experience
8.37
General satisfaction with the stay but highlighted multiple areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:53

Property Description

Modern Accommodation with Spectacular Views
Experience luxury at The Be Live Experience Orotava in Puerto de la Cruz. Wake up to stunning sea or mountain views from your own balcony. Enjoy amenities like air conditioning, WiFi, and satellite TV in every room.

Delicious Dining Options and Relaxing Facilities
Indulge in a variety of culinary delights at La Cascada restaurant, offering breakfast, lunch, and a buffet dinner. Craving a snack? Head to the poolside bar or try the à la carte restaurant. Unwind at the gym or soak up the sun at the solarium by the pool.

Convenient Location and Easy Access
Conveniently located just 200 meters from the beach and Lago Martianez, The Be Live Experience Orotava is the perfect retreat. With Los Rodeos Airport only 24 km away and Santa Cruz de Tenerife at 40 km, your dream vacation is within reach.

Book now for an unforgettable stay at The Be Live Experience Orotava.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

When booking half board, please note that drinks are not included.

For payments over €1000 it's mandatory to make it by credit card.

Please note that gentlemen should follow the restaurant dress code at dinner time. Shorts and vest tops are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1610 reviews
Cleanliness: 7.1
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 5.6
Overall Experience: 8.37
N
Nuria • solo_traveller • es
5
2026-07-04 • via Nuitee
M
Marinus • couple • nl
8
2026-07-04 • via Nuitee
I
Ilan Luter • solo_traveller • ua
9
Pros:

Все отлично

Cons:

Очень дорогая стоянка, могли бы делать скидки для постояльцев.

2026-07-03 • via Nuitee
Z
Zeneyda • solo_traveller • es
10
Pros:

La ubicación y el personal del hotel excelente

Cons:

No puedo decirle ya que todo estaba perfecto

2026-07-02 • via Nuitee
M
Manuel Armando • solo_traveller • es
9
2026-06-30 • via Nuitee
Z
Zeneyda • solo_traveller • es
10
2026-06-30 • via Nuitee
M
MIguel Angel • couple • es
10
Espectacular
Pros:

Perdí mi bolso y Marco ( jefe de Recepción ) y una recepcionista andaluza con el pelo largo no pudieron ser más amables y comprometidos hasta que lo encontramos.
Héctor el socorrista súper simpático y colaborativo
La comida muy buena y variada
Volveremos
Gracias por todo ;)

2026-06-29 • via Nuitee
C
Cyrielle • couple • fr
7
2026-06-29 • via Nuitee
A
Antonio • solo_traveller • es
9
Buena escapada a Puerto de la Cruz, tierra de gente amable y hospitalaria, con clima magnífico y múltiples actividades d
Pros:

La cercanía al mar, está rodeado de locales y restaurantes bastante aceptables, el personal, tanto de recepción como del servicio de habitaciones fueron muy amables y considerados y ante cualquier contratiempo, procedieron con diligencia y profesionalidad, solventando cualquier petición o duda que tuviera.

Cons:

Las toallas no están en muy buenas condiciones, ya que no te secan bien, dado los ciclos de lavado padecidos. Conviene renovarlas.

2026-06-29 • via Nuitee
K
Kevin Ayoze • couple • es
10
Pros:

La tranquilidad , la limpieza , la amabilidad del personal y la comida del bufet muy variada

2026-06-28 • via Nuitee
L
LAURA MARIA • couple • es
10
Vacaciones geniales
Pros:

Todo súper bien la comida, la habitación el personal….el recepcionista José creo que se llamaba súper atento y súper cercano.

Cons:

Encontrar aparcamiento se nos complicó al final usamos el
Parking

2026-06-28 • via Nuitee
Y
Yarima • family_with_children • es
10
2026-06-28 • via Nuitee
H
Hollie • solo_traveller • gb
10
Beautiful and very relaxing
Pros:

Everything the food and drink and the people that work there was so lovely and helpful

Cons:

Maybe Change the singer of a night that’s all

2026-06-27 • via Nuitee
G
Gregorio • solo_traveller • es
6
2026-06-26 • via Nuitee
M
Manuel • solo_traveller • es
10
Pros:

La comida

Cons:

Resbala la piscina

2026-06-25 • via Nuitee
E
Estibaliz • solo_traveller • es
10
Pros:

El personal era muy amable y atento

Cons:

El horario de cenas termina muy pronto

2026-06-25 • via Nuitee
C
cherylms2015 • Family • London, England
2
Book somewhere else
Pros:

Awful
We booked 2 rooms AI for 5 adults then before we arrived booked an extra room for one of the 5 so we wernt too squashed on arrival we was made to pay €125 for the extra room for AI even though we had paid for it on the previous booking, we tried to explain this but was told we had to pay it or the person in the single room won’t have AI
Beds and sun beds hard, staff rude apart from Marco and the maintenance man.
Not worth the money we paid nowhere near a 4*

2026-06-24 • via Tripadvisor
M
michellerK2537QH • Family
4
Ok but some staff rude
Pros:

Location was great, hotel
Is set up for Spanish tourists and a lot of them are very rude including some bar statff. Had an issue when checking in my sister had booked my other sister her own room separately as a birthday present and although we had booked and paid for 5 people AI we were made to pay additional money to make that room AI although we had already paid for 5 people given no choice as we couldn’t leave her as just b n b, we tried to explain our situation but the receptionist wasn’t budging so in the end had to pay an additional €125 for 5 day trip. Other reception staff were really nice and restaurant staff weee good. Food ok as u expect from a buffet

2026-06-24 • via Tripadvisor
J
José Gregorio • solo_traveller • es
10
2026-06-24 • via Nuitee
M
Mary • solo_traveller • es
10
2026-06-23 • via Nuitee